1) The list of programs under Start --> All Programs remain empty except for a few I've manually changed (see pic, post 128). The programs are there, but the links to them are still screwed up from the malware hiding them upon infection.
2) Audio is absent on internet connections. A/V both work on Skype (but I get a repeated "needs to close" window in this app, I'm guessing it just needs redownloaded), and I can listen to music on iTunes both via headhones and internal speakers, but I can't hear audio on websites (such as Youtube). Sound settings are all ok, according to the device manager.
These are probably symptoms of larger unresolved changes to the system. Ken over in the malware removal subforum advised I look into it here. Can anyone please advise?
Edited by Dean N, 08 January 2012 - 03:56 PM.