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Please don't attach the scans / logs from these scans, use "copy/paste".
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.
Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.
Vista and Windows 7 users: 1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")
Stay with this topic until I give you the all clean post.
You might want to print these instructions out.
Note: Close all browsers before running ATF Cleaner: IE, FireFox, etc.
Please download ATF Cleaner by Atribune. Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt. If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.
Next: Note: Close all browsers before running ATF Cleaner: IE, FireFox, etc.
Please download GooredFix from one of the locations below and save it to your Desktop Download Mirror #1 Download Mirror #2
Ensure all Firefox windows are closed.
To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
When prompted to run the scan, click Yes.
It doesn't take long to run, once it is finished move onto the next step
Next:
Download TDSSKiller from here and save it to your Desktop.
Note: if the Cure option is not there, please select 'Skip'.
Please read carefully and follow these steps.
Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.