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Pop-Up Tabs in Firefox [Solved]

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After every few minutes of browsing a new tab opens in firefox, usually newscanary.com, but other sites have popped up. I block cookies for the most part and clean out temporary internet files regularly. I also added the "No Script" add-on to firefox. I used Hijack This and got this report:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:44:54 AM, on 12/27/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Users\owner\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Users\owner\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Users\owner\AppData\Local\Temp\RtkBtMnt.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
c:\Users\owner\Downloads\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&a;…;m=aspire_4730z
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://toolbar.inbox.com/search/dispatcher…d&%language
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.babylon.com/?babsrc=HP_ss&am;…amp;affID=19591
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://toolbar.inbox.com/search/ie.aspx?tb…0051&lng=en
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://toolbar.inbox.com/help/sa_customize.aspx?tbid=80051
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&a;…;m=aspire_4730z
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.babylon.com/?babsrc=SP_ss&am;…amp;affID=19591
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://toolbar.inbox.com/help/sa_customize.aspx?tbid=80051
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - (no file)
R3 - URLSearchHook: XfireXO Toolbar - {5e5ab302-7f65-44cd-8211-c1d4caaccea3} - C:\Program Files\XfireXO\tbXfir.dll (file missing)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll
O2 - BHO: XfireXO Toolbar - {5e5ab302-7f65-44cd-8211-c1d4caaccea3} - C:\Program Files\XfireXO\tbXfir.dll (file missing)
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll
O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\9.0.0.18\AVG Secure Search_toolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: XfireXO Toolbar - {5e5ab302-7f65-44cd-8211-c1d4caaccea3} - C:\Program Files\XfireXO\tbXfir.dll (file missing)
O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\9.0.0.18\AVG Secure Search_toolbar.dll
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
O4 - HKLM\..\Run: [BkupTray] "C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe"
O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe
O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer\Acer Registration\ACE1.exe" /startup
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe"
O4 - HKLM\..\RunOnce: [AOLRebootNeeded] regsvr32.exe /s
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Pando Media Booster] C:\Program Files\Pando Networks\Media Booster\PMB.exe
O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\owner\AppData\Local\Akamai\netsession_win.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: *.clonewarsadventures.com
O15 - Trusted Zone: *.freerealms.com
O15 - Trusted Zone: *.soe.com
O15 - Trusted Zone: *.sony.com
O16 - DPF: {0D8004AA-A1CB-4F92-BBEB-0A824B1EE2A2} (HGLauncher Control) - http://ws.nopp.co.kr/Game/Common/HGLauncher.cab
O16 - DPF: {4F29DE54-5EB7-4D76-B610-A86B5CD2A234} (GameTap Player) -
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll
O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\9.0.1\ViProtocol.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe
O23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
O23 - Service: vToolbarUpdater - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\9.0.1\ToolbarUpdater.exe

–
End of file - 10285 bytes
Hello and Welcome to WhatTheTech Forums

My name is BlackPegasus and I would be glad to help you with your computer problem.

Please read the following guidelines which will help to make cleaning your machine easier:

  • please follow all instructions in the order posted
  • please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear
  • all logs/reports, etc. must be posted in Notepad. Please ensure that word wrap is unchecked. In Notepad click Format, uncheck Word wrap if it is checked
  • if you don't understand something, please don't hesitate to ask for clarification before proceeding
  • the fixes are specific to your problem and should only be used for this issue on this machine.
  • please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed!

IMPORTANT:

Please DO NOT install/uninstall any programs unless asked to.
Please DO NOT run any scans other than those requested


Please download aswMBR to your desktop.
  • Double click the aswMBR.exe icon to run it
  • When asked if you want to download Avast's virus definitions please select Yes.
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

=================
NEXT

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds to run the tool.
  • When done, it will open 2 reports, DDS.txt and attach.txt.
  • Save both reports to your desktop.
=================
NEXT

Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


Summary of the logs I need from you in your next post:

DDS.Txt and attach.txt
aswMBR log
Security Check log
. DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26 Run by [removed] at 12:27:13 on 2011-12-27 Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1977.240 [GMT -5:00] . AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0} SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . ============== Running Processes =============== . C:\PROGRA~1\AVG\AVG2012\avgrsx.exe C:\Program Files\AVG\AVG2012\avgcsrvx.exe C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Program Files\SUPERAntiSpyware\SASCORE.EXE C:\Windows\system32\agrsmsvc.exe C:\Windows\System32\svchost.exe -k Akamai C:\Program Files\AVG\AVG2012\avgwdsvc.exe C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe C:\Program Files\Acer\Empowering Technology\Service\ETService.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Acer\Mobility Center\MobilityService.exe C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\9.0.1\ToolbarUpdater.exe C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe C:\Program Files\AVG\AVG2012\avgnsx.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\Dwm.exe C:\Windows\system32\taskeng.exe C:\Windows\Explorer.EXE C:\Windows\RtHDVCpl.exe C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Launch Manager\LManager.exe C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe C:\Program Files\AVG\AVG2012\avgtray.exe C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe C:\Windows\system32\igfxext.exe C:\Windows\system32\igfxsrvc.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\AVG Secure Search\vprot.exe C:\Windows\ehome\ehtray.exe C:\Windows\ehome\ehmsas.exe C:\Users\owner\AppData\Local\Akamai\netsession_win.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Apoint2K\ApMsgFwd.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Users\owner\AppData\Local\Akamai\netsession_win.exe C:\Program Files\Apoint2K\Apntex.exe C:\Users\owner\AppData\Local\Temp\RtkBtMnt.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Mozilla Firefox\plugin-container.exe C:\Users\owner\Downloads\aswMBR.exe C:\Windows\System32\ping.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\wbem\wmiprvse.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://search.babylon.com/?babsrc=HP_ss&mntrId=00ddfbf300000000000000234da553ef&tlver=1.4.23.10&affID=19591 uSearch Page = hxxp://www.google.com uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vp32&d=0910&m=aspire_4730z uSearch Bar = hxxp://toolbar.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=%tb_id&%language mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vp32&d=0910&m=aspire_4730z uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s mSearchAssistant = hxxp://search.babylon.com/?babsrc=SP_ss&q={searchTerms}&mntrId=00ddfbf300000000000000234da553ef&tlver=1.4.23.10&affID=19591 mCustomizeSearch = hxxp://toolbar.inbox.com/help/sa_customize.aspx?tbid=80051 uURLSearchHooks: H - No File uURLSearchHooks: XfireXO Toolbar: {5e5ab302-7f65-44cd-8211-c1d4caaccea3} - c:\program files\xfirexo\tbXfir.dll mURLSearchHooks: XfireXO Toolbar: {5e5ab302-7f65-44cd-8211-c1d4caaccea3} - c:\program files\xfirexo\tbXfir.dll mURLSearchHooks: H - No File BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll BHO: XfireXO Toolbar: {5e5ab302-7f65-44cd-8211-c1d4caaccea3} - c:\program files\xfirexo\tbXfir.dll BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\program files\acer\empowering technology\edatasecurity\x86\ActiveToolBand.dll BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\9.0.0.18\AVG Secure Search_toolbar.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\program files\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File TB: XfireXO Toolbar: {5e5ab302-7f65-44cd-8211-c1d4caaccea3} - c:\program files\xfirexo\tbXfir.dll TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\9.0.0.18\AVG Secure Search_toolbar.dll uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe uRun: [Pando Media Booster] c:\program files\pando networks\media booster\PMB.exe uRun: [Akamai NetSession Interface] "c:\users\owner\appdata\local\akamai\netsession_win.exe" uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe mRun: [RtHDVCpl] RtHDVCpl.exe mRun: [eDataSecurity Loader] c:\program files\acer\empowering technology\edatasecurity\x86\eDSloader.exe mRun: [BkupTray] "c:\program files\newtech infosystems\nti backup now 5\BkupTray.exe" mRun: [Acer Assist Launcher] c:\program files\acer\acer assist\launcher.exe mRun: [Acer Product Registration] "c:\program files\acer\acer registration\ACE1.exe" /startup mRun: [LManager] c:\progra~1\launch~1\LManager.exe mRun: [Apoint] c:\program files\apoint2k\Apoint.exe mRun: [ePower_DMC] c:\program files\acer\empowering technology\epower\ePower_DMC.exe mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe" mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe" mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe" mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" mRun: [vProt] "c:\program files\avg secure search\vprot.exe" mRunOnce: [AOLRebootNeeded] regsvr32.exe /s mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000 LSP: mswsock.dll Trusted Zone: clonewarsadventures.com Trusted Zone: freerealms.com Trusted Zone: soe.com Trusted Zone: sony.com DPF: {0D8004AA-A1CB-4F92-BBEB-0A824B1EE2A2} - hxxp://ws.nopp.co.kr/Game/Common/HGLauncher.cab DPF: {4F29DE54-5EB7-4D76-B610-A86B5CD2A234} - hxxp://archives.gametap.com/static/cab_headless/GameTapWebPlayer.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab TCP: DhcpNameServer = 192.168.1.1 TCP: Interfaces\{E1BD7CF8-B47C-432F-8A67-91E6B0CE79A9} : DhcpNameServer = 192.168.1.1 Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\9.0.1\ViProtocol.dll Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL Notify: igfxcui - igfxdev.dll SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL . ================= FIREFOX =================== . FF - ProfilePath - c:\users\owner\appdata\roaming\mozilla\firefox\profiles\gfepp4a8.default\ FF - prefs.js: browser.search.selectedEngine - Google FF - prefs.js: browser.startup.homepage - about:home FF - prefs.js: keyword.URL - chrome://browser-region/locale/region.properties FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll FF - plugin: c:\programdata\nexonus\ngm\npNxGameUS.dll FF - plugin: c:\windows\system32\npmproxy.dll FF - plugin: c:\windows\system32\npOGPPlugin.dll . —- FIREFOX POLICIES —- FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(yahoo.ytff.general.dontshowhpoffer, true FF - user.js: network.protocol-handler.warn-external.dnupdate - false ============= SERVICES / DRIVERS =============== . R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-7-11 23120] R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-9-13 32592] R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-10-7 230608] R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016] R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248] R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880] R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664] R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-7-11 134736] R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-7-11 24272] R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-10-4 16720] R3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2008-8-15 93968] S3 XDva285;XDva285;c:\windows\system32\XDva285.sys [2011-11-2 55680] . =============== Created Last 30 ================ . 2011-12-27 04:20:53 ——– d—–w- c:\users\owner\appdata\roaming\SUPERAntiSpyware.com 2011-12-27 04:19:51 ——– d—–w- c:\programdata\SUPERAntiSpyware.com 2011-12-27 04:19:51 ——– d—–w- c:\program files\SUPERAntiSpyware 2011-12-15 19:37:38 134104 —-a-w- c:\program files\mozilla firefox\components\browsercomps.dll 2011-12-14 23:39:59 3602816 —-a-w- c:\windows\system32\ntkrnlpa.exe 2011-12-14 23:39:59 3550080 —-a-w- c:\windows\system32\ntoskrnl.exe 2011-12-14 23:39:57 429056 —-a-w- c:\windows\system32\EncDec.dll 2011-12-14 23:39:55 2043904 —-a-w- c:\windows\system32\win32k.sys 2011-12-14 23:39:54 49152 —-a-w- c:\windows\system32\csrsrv.dll 2011-12-14 23:19:50 2048 —-a-w- c:\windows\system32\tzres.dll 2011-12-08 22:04:59 ——– d—–w- c:\programdata\AVG Secure Search . ==================== Find3M ==================== . 2011-11-22 17:51:37 414368 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2011-11-03 22:47:42 1798144 —-a-w- c:\windows\system32\jscript9.dll 2011-11-03 22:40:21 1427456 —-a-w- c:\windows\system32\inetcpl.cpl 2011-11-03 22:39:47 1127424 —-a-w- c:\windows\system32\wininet.dll 2011-11-03 22:31:57 2382848 —-a-w- c:\windows\system32\mshtml.tlb 2011-11-02 22:51:44 55680 —-a-w- c:\windows\system32\XDva285.sys 2011-10-07 10:23:48 230608 —-a-w- c:\windows\system32\drivers\avgldx86.sys 2011-10-04 10:21:16 16720 —-a-w- c:\windows\system32\drivers\AVGIDSShim.sys . ============= FINISH: 12:29:47.72 =============== . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft® Windows Vista™ Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 9/24/2010 5:29:58 AM System Uptime: 12/27/2011 10:03:36 AM (2 hours ago) . Motherboard: Acer | | Aspire 4730Z Processor: Intel® Pentium® Dual CPU T3200 @ 2.00GHz | uPGA-478 | 1000/166mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 70 GiB total, 15.677 GiB free. E: is FIXED (NTFS) - 70 GiB total, 28.855 GiB free. F: is CDROM () . ==== Disabled Device Manager Items ============= . Class GUID: {4D36E97B-E325-11CE-BFC1-08002BE10318} Description: SCSI/RAID Host Controller Device ID: ACPI\PNPA000\4&5D18F2DF&0 Manufacturer: (Standard mass storage controllers) Name: SCSI/RAID Host Controller PNP Device ID: ACPI\PNPA000\4&5D18F2DF&0 Service: argwbty9 . Class GUID: {ff646f80-8def-11d2-9449-00105a075f6b} Description: ezplay device … Device ID: ROOT\EZPLAY\0000 Manufacturer: Name: ezplay device … PNP Device ID: ROOT\EZPLAY\0000 Service: . ==== System Restore Points =================== . RP302: 12/20/2011 10:00:52 PM - Scheduled Checkpoint RP303: 12/21/2011 6:18:10 PM - Scheduled Checkpoint RP304: 12/22/2011 9:46:28 PM - Scheduled Checkpoint RP305: 12/24/2011 7:22:32 PM - Scheduled Checkpoint . ==== Installed Programs ====================== . µTorrent Acer Assist Acer eDataSecurity Management Acer Empowering Technology Acer ePower Management Acer eRecovery Management Acer eSettings Management Acer GridVista Acer Mobility Center Plug-In Acer Registration Acer ScreenSaver Acrobat.com Adobe AIR Adobe Community Help Adobe Flash Player 10 ActiveX Adobe Flash Player 11 Plugin Adobe Reader 9.4.4 Agere Systems HDA Modem Akamai NetSession Interface Akamai NetSession Interface Service ALPS Touch Pad Driver Apple Application Support Apple Software Update AVG 2012 BioWare Premium Module: Neverwinter Nights™ Kingmaker Compatibility Pack for the 2007 Office system Conduit Engine CyberLink PowerDirector DC Universe Online Live Download Updater (AOL LLC) Dungeon and Dragons: Neverwinter Nights Complete Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Intel® Graphics Media Accelerator Driver Java Auto Updater Java™ 6 Update 26 JMicron JMB38X Flash Media Controller La Tale Launch Manager LightScribe 1.4.142.1 MapleStory Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2572067) Microsoft .NET Framework 3.5 SP1 Microsoft Office Suite Activation Assistant Microsoft Office Word Viewer 2003 Microsoft PowerPoint Viewer Microsoft Silverlight Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Works Microsoft_VC80_ATL_x86 Microsoft_VC80_CRT_x86 Microsoft_VC80_MFC_x86 Microsoft_VC80_MFCLOC_x86 Microsoft_VC90_ATL_x86 Microsoft_VC90_CRT_x86 Microsoft_VC90_MFC_x86 Mozilla Firefox 8.0.1 (x86 en-US) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Nexon Game Manager NTI Backup Now 5 NTI Backup Now Standard OGPlanet Game Launcher Orion Pando Media Booster Project64 1.6 QuickTime RarZilla Free Unrar Realtek 8169 8168 8101E 8102E Ethernet Driver Realtek High Definition Audio Driver Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) SUPERAntiSpyware Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Windows Media Player Firefox Plugin WindSlayer2 WinRAR archiver Yahoo! Detect . ==== Event Viewer Messages From Past Week ======== . 12/27/2011 10:07:46 AM, Error: Microsoft-Windows-WMPNSS-Service [14325] - Service 'WMPNetworkSvc' did not start correctly because QueryService encountered error '0x80070424'. In Windows Media Player, turn off media sharing, and then turn it back on. 12/27/2011 10:05:38 AM, Error: Service Control Manager [7023] - The USB Service service terminated with the following error: The specified module could not be found. 12/27/2011 10:05:38 AM, Error: Service Control Manager [7023] - The Network Security service terminated with the following error: The specified module could not be found. 12/27/2011 10:05:38 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service. 12/27/2011 10:05:38 AM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed. 12/27/2011 10:05:38 AM, Error: Service Control Manager [7003] - The Internet Connection Sharing (ICS) service depends the following service: BFE. This service might not be installed. 12/27/2011 10:05:38 AM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed. 12/27/2011 10:04:22 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\system32\athihvs.dll Error Code: 126 12/27/2011 10:04:17 AM, Error: EventLog [6008] - The previous system shutdown at 10:03:00 AM on 12/27/2011 was unexpected. 12/26/2011 5:44:01 PM, Error: EventLog [6008] - The previous system shutdown at 5:41:40 PM on 12/26/2011 was unexpected. 12/26/2011 3:06:20 PM, Error: Service Control Manager [7023] - The USB Service service terminated with the following error: Access is denied. 12/26/2011 3:06:19 PM, Error: Service Control Manager [7030] - The USB Service service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly. 12/26/2011 2:46:06 PM, Error: Microsoft-Windows-SharedAccess_NAT [31004] - The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error. 12/24/2011 9:54:36 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the PlugPlay service. 12/23/2011 9:28:17 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wscsvc service. 12/23/2011 5:34:09 PM, Error: Microsoft-Windows-SharedAccess_NAT [30013] - The DHCP allocator has disabled itself on IP address 192.168.1.3, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope. . ==== End Of File =========================== aswMBR version 0.9.9.1120 Copyright© 2011 AVAST Software Run date: 2011-12-27 12:17:12 —————————– 12:17:12.159 OS Version: Windows 6.0.6002 Service Pack 2 12:17:12.160 Number of processors: 2 586 0xF0D 12:17:12.163 ComputerName: TECHBRI UserName: owner 12:17:14.133 Initialize success 12:17:45.218 AVAST engine defs: 11122701 12:17:48.308 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0 12:17:48.318 Disk 0 Vendor: WDC_WD1600BEVT-22ZCT0 11.01A11 Size: 152627MB BusType: 3 12:17:50.430 Disk 0 MBR read successfully 12:17:50.437 Disk 0 MBR scan 12:17:50.467 Disk 0 unknown MBR code 12:17:50.485 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 10244 MB offset 63 12:17:50.511 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 71192 MB offset 20981760 12:17:50.560 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 71189 MB offset 166782976 12:17:50.585 Disk 0 scanning sectors +312578048 12:17:50.949 Disk 0 scanning C:\Windows\system32\drivers 12:17:57.844 File: C:\Windows\system32\drivers\cdrom.sys **INFECTED** Win32:Aluroot-B [Rtk] 12:18:28.225 Service scanning 12:18:37.248 Service sptd C:\Windows\System32\Drivers\sptd.sys **LOCKED** 32 12:18:38.730 Modules scanning 12:18:54.508 Module: C:\Windows\system32\DRIVERS\cdrom.sys **SUSPICIOUS** 12:19:07.006 Disk 0 trace - called modules: 12:19:07.055 ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x85b03f10]<< 12:19:07.068 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x85177630] 12:19:07.094 3 CLASSPNP.SYS[87da88b3] -> nt!IofCallDriver -> [0x8591a828] 12:19:07.107 \Driver\00001396[0x8591a960] -> IRP_MJ_CREATE -> 0x85b03f10 12:19:07.847 AVAST engine scan C:\Windows 12:19:16.019 AVAST engine scan C:\Windows\system32 12:28:30.394 AVAST engine scan C:\Windows\system32\drivers 12:28:40.628 File: C:\Windows\system32\drivers\cdrom.sys **INFECTED** Win32:Aluroot-B [Rtk] 12:29:14.540 AVAST engine scan C:\Users\owner 12:39:39.336 AVAST engine scan C:\ProgramData 12:42:30.056 Scan finished successfully 12:42:54.785 Disk 0 MBR has been saved successfully to "C:\Users\owner\Desktop\MBR.dat" 12:42:54.801 The log file has been saved successfully to "C:\Users\owner\Desktop\aswMBR.txt"
Hello Technicolorbri,

**WARNING** Unfortunately one or more of the infections I have identified are Backdoor Trojans, IRCBots or other Malware capable of stealing very important information. You need to stop using all Internet Banking sites, change passwords to all sites with sensitive information from a clean computer and phone your bank to inform them that you may be a victim of identify theft. More often than not, we advise users that a full reinstallation of their Operating System is the only way to ensure that their computer will ever be 100% clean again.

Unfortunately I have found what is known as the ZeroAccess rootkit on your system. It is an especially nasty infection that can take quite some time to clean as well as may have damaged your system files itself. As a warning, during the cleaning (if you choose to do so) you may lose internet access with this computer and in the end we may need to reinstall the operating system anyway depending on the extent of the infection.

If you would like to format and reinstall your Operating System please let me know and we can assist you with that.

If you would like to continue with the cleaning, please continue with the following instructions and I will be more than happy to help. :)
=================
Please download TDSSKiller.zip
  • Extract it to your desktop
  • Double click TDSSKiller.exe
  • Press Start Scan
  • Only if Malicious objects are found then ensure Cure is selected
  • Then click Continue > Reboot now

Copy and paste the log in your next reply

A copy of the log will be saved automatically to the root of the drive (typically C:\)
====================
NEXT

Download Combofix from either of the links below, and save it to your desktop.
Link 1
Link 2

**Note: It is important that it is saved directly to your desktop**

IMPORTANT - Disable your AntiVirus and AntiSpyware

applications
, usually via a right click on the System Tray icon. They may otherwise

interfere with our tools. If you have difficulty properly disabling your protective

programs, refer to this link

here

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will

    produce a report for you.
  • Please post the C:\ComboFix.txt for further review.

Summary of the logs I need from you in your next post:
TDSSKiller log
ComboFix Log
Hello Technicolorbri,

Do you do any banking or other financial transactions on the PC or contains any other sensitive information? If not we can try
and clean your computer. If you want to do a complete install of your operating system I can send you over to our Tech fourm
they should be able to help you or point you in the right direction. If you decide to restore the computer go to the link below
and make a new post about your problem. Let me know what you decide to do.
Tech fourm
A tech friend of mine suggested I do a system restore from a restore point. So far, I haven't had any problems. If something does occur again, I would be more than willing to take steps to clean my computer, or upgrade to windows 7 if i can.

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