Ping.exe Virus ? [Solved]

My mistake should have waited on ur reply….it did it again. Went back to do rkill

What now?

boot into safe mode run rkill, then run aswMBR and post the log

It did it again…..privacy protection virus …restarting in safe mode……now?

back in safe mode………not sure where i go from here. When I search for privacy protection in the search bar in the start menu, it pulls up an internet site for privacy protection. I can not delete it and I cannot run the scan. Where to from here? {frustrated} Thank you so much for working with me, I really appreciate it so much

why are you searching for privacy protection? please don't do anything with that

running rkill will kill that process so that aswMBR will run


If you cannot get that program to start, download MalwareBytes Antimalware?

give that a run in safe mode first

Please download Malwarebytes' Anti-Malware

• Double Click mbam-setup.exe to install the application.
• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish, so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected. <– very important
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

on it. . .downloading now

restarting comp now…..here is log

please see if aswMBR will run now

My comp keeps going to this blue screen that says a bunch of stuff but the last part says dumping physical memory to disk. Them it restarts on its own.

im back online, but the aswMBR file will not scan

OK

Please run the following


Please give ComboFix lots and lots of time (even if it appears to have stalled)

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

• Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

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• Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

• Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Its still running…..says Preparing Log Report

Here it is!