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Spyware / Malware / Virus Removal

help with virus/malware [Solved]

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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My computer has been infected by a virus/malware that has removed my start up screen and gives me several periodic pop ups. I tried a system restore but received an error stating that program (C:\ProgramData\Microsoft\Windows\StartMenu\Programs\Acessories\SystemTools\CharacterMap.Ink) could not be removed or no longer exists. After googling this I found a post on here that seemed similar to my problem. I found a program listed called unhide in that post and that at least got my icons to reappear on my start up menu. I haven't turned my pc off since then..so who knows my icons may be gone again after shut down. Can someone help me please? Thanks for looking.

OTL logfile created on: 11/26/2011 10:03:42 PM - Run 2
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\`1234567890-\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7601.17514)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

7.98 Gb Total Physical Memory | 6.68 Gb Available Physical Memory | 83.63% Memory free
15.96 Gb Paging File | 14.59 Gb Available in Paging File | 91.41% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 1384.88 Gb Total Space | 1334.01 Gb Free Space | 96.33% Space Free | Partition Type: NTFS
Drive I: | 999.72 Mb Total Space | 993.19 Mb Free Space | 99.35% Space Free | Partition Type: FAT

Computer Name: MVBNBASDASDFGHJ | User Name: `1234567890- | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\`1234567890-\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Users\`1234567890-\AppData\Roaming\Togupo\rysoy.exe ()
PRC - C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe (Microsoft Corporation)
PRC - C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe (Microsoft Corporation)
PRC - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe (Intel Corporation)
PRC - C:\Program Files\Dell\DellDock\DockLogin.exe (Stardock Corporation)


========== Modules (No Company Name) ==========

MOD - C:\Users\`1234567890-\AppData\Roaming\Togupo\rysoy.exe ()


========== Win32 Services (SafeList) ==========

SRV:64bit: - (wlcrasvc) – C:\Program Files\Windows Live\Mesh\wlcrasvc.exe (Microsoft Corporation)
SRV:64bit: - (AMD External Events Utility) – C:\Windows\SysNative\atiesrxx.exe (AMD)
SRV:64bit: - (WinDefend) – C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV:64bit: - (DockLoginService) – C:\Program Files\Dell\DellDock\DockLogin.exe (Stardock Corporation)
SRV - (FLEXnet Licensing Service) – C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe (Acresso Software Inc.)
SRV - (RoxWatch12) – C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe (Sonic Solutions)
SRV - (RoxMediaDB12OEM) – C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe (Sonic Solutions)
SRV - (sftvsa) – C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe (Microsoft Corporation)
SRV - (sftlist) – C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe (Microsoft Corporation)
SRV - (IAStorDataMgrSvc) Intel® – C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe (Intel Corporation)
SRV - (clr_optimization_v4.0.30319_32) – C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)
SRV - (clr_optimization_v2.0.50727_32) – C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)


========== Driver Services (SafeList) ==========

DRV:64bit: - (amdsata) – C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)
DRV:64bit: - (amdxata) – C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)
DRV:64bit: - (HpSAMD) – C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)
DRV:64bit: - (TsUsbFlt) – C:\Windows\SysNative\drivers\TsUsbFlt.sys (Microsoft Corporation)
DRV:64bit: - (MEIx64) Intel® – C:\Windows\SysNative\drivers\HECIx64.sys (Intel Corporation)
DRV:64bit: - (iaStor) – C:\Windows\SysNative\drivers\iaStor.sys (Intel Corporation)
DRV:64bit: - (Sftvol) – C:\Windows\SysNative\drivers\Sftvollh.sys (Microsoft Corporation)
DRV:64bit: - (Sftredir) – C:\Windows\SysNative\drivers\Sftredirlh.sys (Microsoft Corporation)
DRV:64bit: - (Sftplay) – C:\Windows\SysNative\drivers\Sftplaylh.sys (Microsoft Corporation)
DRV:64bit: - (Sftfs) – C:\Windows\SysNative\drivers\Sftfslh.sys (Microsoft Corporation)
DRV:64bit: - (IntcDAud) Intel® – C:\Windows\SysNative\drivers\IntcDAud.sys (Intel® Corporation)
DRV:64bit: - (PCDSRVC{1E208CE0-FB7451FF-06020101}_0) – c:\Program Files\Dell Support Center\pcdsrvc_x64.pkms (PC-Doctor, Inc.)
DRV:64bit: - (k57nd60a) Broadcom NetLink ™ – C:\Windows\SysNative\drivers\k57nd60a.sys (Broadcom Corporation)
DRV:64bit: - (BCM43XX) – C:\Windows\SysNative\drivers\BCMWL664.SYS (Broadcom Corporation)
DRV:64bit: - (PxHlpa64) – C:\Windows\SysNative\drivers\PxHlpa64.sys (Sonic Solutions)
DRV:64bit: - (Impcd) – C:\Windows\SysNative\drivers\Impcd.sys (Intel Corporation)
DRV:64bit: - (AtiHdmiService) – C:\Windows\SysNative\drivers\AtiHdmi.sys (ATI Technologies, Inc.)
DRV:64bit: - (amdkmdag) – C:\Windows\SysNative\drivers\atipmdag.sys (ATI Technologies Inc.)
DRV:64bit: - (amdkmdap) – C:\Windows\SysNative\drivers\atikmpag.sys (Advanced Micro Devices, Inc.)
DRV:64bit: - (amdsbs) – C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)
DRV:64bit: - (LSI_SAS2) – C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)
DRV:64bit: - (stexstor) – C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology)
DRV:64bit: - (ebdrv) – C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)
DRV:64bit: - (b06bdrv) – C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)
DRV:64bit: - (b57nd60a) – C:\Windows\SysNative\drivers\b57nd60a.sys (Broadcom Corporation)
DRV:64bit: - (hcw85cir) – C:\Windows\SysNative\drivers\hcw85cir.sys (Hauppauge Computer Works, Inc.)
DRV - (WIMMount) – C:\Windows\SysWOW64\drivers\wimmount.sys (Microsoft Corporation)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

FF:64bit: - HKLM\Software\MozillaPlugins\@bestbuy.com/npBestBuyPcAppDetector,version=1.0: C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll (Best Buy)
FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@bestbuy.com/npBestBuyPcAppDetector,version=1.0: C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll (Best Buy)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpWinExt,version=5.0: C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[removed]: C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\Firefox [2011/03/08 15:54:28 | 000,000,000 | —D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{27182e60-b5f3-411c-b545-b44205977502}: C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\firefoxextension\SearchHelperExtension\ [2011/03/08 15:54:29 | 000,000,000 | —D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{3252b9ae-c69a-4eaf-9502-dc9c1f6c009e}: C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DMExtension\ [2011/03/08 15:55:49 | 000,000,000 | —D | M]


O1 HOSTS File: ([2009/06/10 16:00:26 | 000,000,824 | —- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2 - BHO: (Bing Bar BHO) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll (Microsoft Corporation)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (@C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll,-100) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4 - HKLM..\Run: [] File not found
O4 - HKCU..\Run: [{A81D9060-CBF4-34FE-F6B1-25EE7864BBC5}] C:\Users\`1234567890-\AppData\Roaming\Togupo\rysoy.exe ()
O4 - HKCU..\Run: [AROReminder] C:\Program Files (x86)\ARO 2011\ARO.exe (Support.com)
O4 - Startup: C:\Users\`1234567890-\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_23)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = [removed] [removed]
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{4B3A730F-1163-49DF-A683-D0C780EE6151}: DhcpNameServer = [removed] [removed]
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\gopher - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) -C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) -C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] – "%1" %*
O35:64bit: - HKLM\..exefile [open] – "%1" %*
O35 - HKLM\..comfile [open] – "%1" %*
O35 - HKLM\..exefile [open] – "%1" %*
O37:64bit: - HKLM\…com [@ = comfile] – "%1" %*
O37:64bit: - HKLM\…exe [@ = exefile] – "%1" %*
O37 - HKLM\…com [@ = comfile] – "%1" %*
O37 - HKLM\…exe [@ = exefile] – "%1" %*


Drivers32:64bit: msacm.l3acm - C:\Windows\System32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.l3acm - C:\Windows\SysWOW64\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: vidc.cvid - C:\Windows\SysWow64\iccvid.dll (Radius Inc.)

CREATERESTOREPOINT
Restore point Set: OTL Restore Point

========== Files/Folders - Created Within 30 Days ==========

[2011/11/26 21:59:42 | 000,584,192 | —- | C] (OldTimer Tools) – C:\Users\`1234567890-\Desktop\OTL.exe
[2011/11/26 17:55:33 | 000,388,608 | —- | C] (Trend Micro Inc.) – C:\Users\`1234567890-\Desktop\HiJackThis.exe
[2011/11/26 16:36:17 | 000,000,000 | —D | C] – C:\Users\`1234567890-\AppData\Roaming\Sammsoft
[2011/11/26 16:36:06 | 000,000,000 | —D | C] – C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ARO 2011
[2011/11/26 16:36:06 | 000,000,000 | —D | C] – C:\Program Files (x86)\ARO 2011
[2011/11/26 16:34:54 | 006,639,632 | —- | C] (Support.com ) – C:\Users\`1234567890-\Desktop\MBAM.exe
[2011/11/24 22:54:51 | 000,000,000 | —D | C] – C:\Users\`1234567890-\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Fix
[2011/11/24 22:54:22 | 000,370,688 | —- | C] (R Soft) – C:\ProgramData\RfQG6AY0Xvl7mG.exe
[2011/11/24 22:02:53 | 000,456,704 | —- | C] (R Soft) – C:\ProgramData\wftChmsSOh.exe
[2011/11/24 22:02:30 | 000,000,000 | —D | C] – C:\Users\`1234567890-\AppData\Roaming\Zyxate
[2011/11/24 22:02:30 | 000,000,000 | —D | C] – C:\Users\`1234567890-\AppData\Roaming\Togupo
[2011/11/16 19:06:50 | 000,000,000 | —D | C] – C:\Windows\SysNative\Macromed
[2011/11/15 17:46:29 | 000,000,000 | —D | C] – C:\Windows\SysNative\temp

========== Files - Modified Within 30 Days ==========

[2011/11/26 22:02:42 | 000,584,192 | —- | M] (OldTimer Tools) – C:\Users\`1234567890-\Desktop\OTL.exe
[2011/11/26 19:01:07 | 000,727,246 | —- | M] () – C:\Windows\SysNative\PerfStringBackup.INI
[2011/11/26 19:01:07 | 000,624,464 | —- | M] () – C:\Windows\SysNative\perfh009.dat
[2011/11/26 19:01:07 | 000,106,582 | —- | M] () – C:\Windows\SysNative\perfc009.dat
[2011/11/26 18:34:49 | 000,014,240 | -H– | M] () – C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/11/26 18:34:49 | 000,014,240 | -H– | M] () – C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/11/26 18:27:30 | 000,067,584 | –S- | M] () – C:\Windows\bootstat.dat
[2011/11/26 18:27:26 | 2133,676,031 | -HS- | M] () – C:\hiberfil.sys
[2011/11/26 17:55:34 | 000,388,608 | —- | M] (Trend Micro Inc.) – C:\Users\`1234567890-\Desktop\HiJackThis.exe
[2011/11/26 17:03:03 | 000,684,297 | —- | M] () – C:\Users\`1234567890-\Desktop\unhide.exe
[2011/11/26 16:36:10 | 000,001,870 | —- | M] () – C:\Users\`1234567890-\Application Data\Microsoft\Internet Explorer\Quick Launch\Check PC For Errors.lnk
[2011/11/26 16:36:10 | 000,001,864 | —- | M] () – C:\Users\`1234567890-\Desktop\Check PC For Errors.lnk
[2011/11/26 16:35:17 | 006,639,632 | —- | M] (Support.com ) – C:\Users\`1234567890-\Desktop\MBAM.exe
[2011/11/26 16:31:20 | 000,000,422 | —- | M] () – C:\Windows\tasks\SystemToolsDailyTest.job
[2011/11/26 16:24:51 | 000,165,376 | —- | M] () – C:\Users\`1234567890-\Desktop\SystemLook_x64.exe
[2011/11/24 23:07:35 | 000,000,456 | —- | M] () – C:\ProgramData\RfQG6AY0Xvl7mG
[2011/11/24 23:07:06 | 000,000,312 | —- | M] () – C:\ProgramData\~RfQG6AY0Xvl7mG
[2011/11/24 23:07:06 | 000,000,240 | —- | M] () – C:\ProgramData\~RfQG6AY0Xvl7mGr
[2011/11/24 22:54:51 | 000,000,675 | —- | M] () – C:\Users\`1234567890-\Application Data\Microsoft\Internet Explorer\Quick Launch\System Fix.lnk
[2011/11/24 22:54:51 | 000,000,651 | —- | M] () – C:\Users\`1234567890-\Desktop\System Fix.lnk
[2011/11/24 22:54:22 | 000,370,688 | —- | M] (R Soft) – C:\ProgramData\RfQG6AY0Xvl7mG.exe
[2011/11/24 22:02:30 | 000,000,016 | —- | M] () – C:\Users\`1234567890-\AppData\Roaming\oemfpc.dat
[2011/11/24 22:02:29 | 000,456,704 | —- | M] (R Soft) – C:\ProgramData\wftChmsSOh.exe
[2011/11/16 19:06:51 | 000,414,368 | —- | M] (Adobe Systems Incorporated) – C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
[2011/11/16 00:03:38 | 000,258,698 | —- | M] () – C:\Users\`1234567890-\Desktop\environmental report.pdf
[2011/11/15 17:29:25 | 000,651,264 | —- | M] () – C:\Users\`1234567890-\Desktop\MicrosoftFixit50368.msi
[2011/11/10 16:49:20 | 000,460,056 | —- | M] () – C:\Windows\SysNative\FNTCACHE.DAT

========== Files Created - No Company Name ==========

[2011/11/26 17:03:01 | 000,684,297 | —- | C] () – C:\Users\`1234567890-\Desktop\unhide.exe
[2011/11/26 16:36:10 | 000,001,870 | —- | C] () – C:\Users\`1234567890-\Application Data\Microsoft\Internet Explorer\Quick Launch\Check PC For Errors.lnk
[2011/11/26 16:36:10 | 000,001,864 | —- | C] () – C:\Users\`1234567890-\Desktop\Check PC For Errors.lnk
[2011/11/26 16:24:17 | 000,165,376 | —- | C] () – C:\Users\`1234567890-\Desktop\SystemLook_x64.exe
[2011/11/24 22:54:52 | 000,000,312 | —- | C] () – C:\ProgramData\~RfQG6AY0Xvl7mG
[2011/11/24 22:54:52 | 000,000,240 | —- | C] () – C:\ProgramData\~RfQG6AY0Xvl7mGr
[2011/11/24 22:54:51 | 000,000,675 | —- | C] () – C:\Users\`1234567890-\Application Data\Microsoft\Internet Explorer\Quick Launch\System Fix.lnk
[2011/11/24 22:54:51 | 000,000,651 | —- | C] () – C:\Users\`1234567890-\Desktop\System Fix.lnk
[2011/11/24 22:54:48 | 000,000,456 | —- | C] () – C:\ProgramData\RfQG6AY0Xvl7mG
[2011/11/24 22:02:30 | 000,000,016 | —- | C] () – C:\Users\`1234567890-\AppData\Roaming\oemfpc.dat
[2011/11/16 00:03:38 | 000,258,698 | —- | C] () – C:\Users\`1234567890-\Desktop\environmental report.pdf
[2011/11/15 17:29:16 | 000,651,264 | —- | C] () – C:\Users\`1234567890-\Desktop\MicrosoftFixit50368.msi
[2011/05/13 22:28:35 | 000,012,076 | -HS- | C] () – C:\Users\`1234567890-\AppData\Local\l1mt4nci68jk2ni176
[2011/05/13 22:28:35 | 000,012,076 | -HS- | C] () – C:\ProgramData\l1mt4nci68jk2ni176
[2011/05/04 22:39:53 | 000,743,066 | —- | C] () – C:\Windows\SysWow64\PerfStringBackup.INI
[2011/03/08 17:29:42 | 000,000,000 | —- | C] () – C:\Windows\ativpsrm.bin
[2011/03/08 17:12:44 | 000,001,035 | —- | C] () – C:\Windows\SysWow64\atipblag.dat
[2011/03/08 15:41:46 | 000,001,264 | —- | C] () – C:\Windows\THXCfg_SP_APOIM.ini
[2011/03/08 15:41:46 | 000,001,247 | —- | C] () – C:\Windows\THXCfg_HP_APOIM.ini
[2011/03/08 15:41:46 | 000,001,247 | —- | C] () – C:\Windows\THXCfg_APOIM.ini
[2011/03/08 15:41:40 | 000,177,664 | —- | C] () – C:\Windows\SysWow64\APOMngr.DLL
[2011/03/08 15:41:40 | 000,073,728 | —- | C] () – C:\Windows\SysWow64\CmdRtr.DLL
[2009/07/14 00:38:36 | 000,067,584 | –S- | C] () – C:\Windows\bootstat.dat
[2009/07/13 21:35:51 | 000,000,741 | —- | C] () – C:\Windows\SysWow64\NOISE.DAT
[2009/07/13 21:34:42 | 000,215,943 | —- | C] () – C:\Windows\SysWow64\dssec.dat
[2009/07/13 19:10:29 | 000,043,131 | —- | C] () – C:\Windows\mib.bin
[2009/07/13 18:42:10 | 000,064,000 | —- | C] () – C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 16:03:59 | 000,364,544 | —- | C] () – C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/10 16:26:10 | 000,673,088 | —- | C] () – C:\Windows\SysWow64\mlang.dat

========== LOP Check ==========

[2011/06/27 16:12:01 | 000,000,000 | —D | M] – C:\Users\`1234567890-\AppData\Roaming\Elluminate
[2011/05/04 20:02:21 | 000,000,000 | —D | M] – C:\Users\`1234567890-\AppData\Roaming\Leadertech
[2011/05/10 03:31:37 | 000,000,000 | —D | M] – C:\Users\`1234567890-\AppData\Roaming\PCDr
[2011/11/26 16:36:17 | 000,000,000 | —D | M] – C:\Users\`1234567890-\AppData\Roaming\Sammsoft
[2011/11/26 18:26:47 | 000,000,000 | —D | M] – C:\Users\`1234567890-\AppData\Roaming\SoftGrid Client
[2011/11/24 22:02:31 | 000,000,000 | —D | M] – C:\Users\`1234567890-\AppData\Roaming\Togupo
[2011/05/04 22:40:17 | 000,000,000 | —D | M] – C:\Users\`1234567890-\AppData\Roaming\TP
[2011/06/01 01:11:57 | 000,000,000 | —D | M] – C:\Users\`1234567890-\AppData\Roaming\Wizards of the Coast
[2011/11/26 21:42:59 | 000,000,000 | —D | M] – C:\Users\`1234567890-\AppData\Roaming\Zyxate
[2011/05/04 20:30:19 | 000,000,564 | —- | M] () – C:\Windows\Tasks\PCDoctorBackgroundMonitorTask.job
[2011/08/16 15:44:01 | 000,032,606 | —- | M] () – C:\Windows\Tasks\SCHEDLGU.TXT
[2011/11/26 16:31:20 | 000,000,422 | —- | M] () – C:\Windows\Tasks\SystemToolsDailyTest.job

========== Purity Check ==========



========== Custom Scans ==========


< %SYSTEMDRIVE%\*.* >
[2011/03/08 17:24:59 | 000,004,868 | R— | M] () – C:\dell.sdr
[2011/11/26 18:27:26 | 2133,676,031 | -HS- | M] () – C:\hiberfil.sys
[2011/11/26 18:27:29 | 4276,559,871 | -HS- | M] () – C:\pagefile.sys

< %systemroot%\Fonts\*.com >
[2009/07/14 00:32:31 | 000,026,040 | —- | M] () – C:\Windows\Fonts\GlobalMonospace.CompositeFont
[2009/07/14 00:32:31 | 000,026,489 | —- | M] () – C:\Windows\Fonts\GlobalSansSerif.CompositeFont
[2009/07/14 00:32:31 | 000,029,779 | —- | M] () – C:\Windows\Fonts\GlobalSerif.CompositeFont
[2009/07/14 00:32:31 | 000,043,318 | —- | M] () – C:\Windows\Fonts\GlobalUserInterface.CompositeFont

< %systemroot%\Fonts\*.dll >

< %systemroot%\Fonts\*.ini >
[2009/06/10 15:49:50 | 000,000,065 | —- | M] () – C:\Windows\Fonts\desktop.ini

< %systemroot%\Fonts\*.ini2 >

< %systemroot%\Fonts\*.exe >

< %systemroot%\system32\spool\prtprocs\w32x86\*.* >

< %systemroot%\REPAIR\*.bak1 >

< %systemroot%\REPAIR\*.ini >

< %systemroot%\system32\*.jpg >

< %systemroot%\*.jpg >

< %systemroot%\*.png >

< %systemroot%\*.scr >
[2010/11/10 01:28:46 | 000,301,936 | —- | M] (Microsoft Corporation) – C:\Windows\WLXPGSS.SCR

< %systemroot%\*._sy >

< %APPDATA%\Adobe\Update\*.* >

< %ALLUSERSPROFILE%\Favorites\*.* >

< %APPDATA%\Microsoft\*.* >

< %PROGRAMFILES%\*.* >
[2009/07/13 23:54:24 | 000,000,174 | -HS- | M] () – C:\Program Files (x86)\desktop.ini

< %APPDATA%\Update\*.* >

< %systemroot%\*. /mp /s >

< %systemroot%\System32\config\*.sav >

< %PROGRAMFILES%\bak. /s >

< %systemroot%\system32\bak. /s >

< %ALLUSERSPROFILE%\Start Menu\*.lnk /x >

< %systemroot%\system32\config\systemprofile\*.dat /x >

< %systemroot%\*.config >

< %systemroot%\system32\*.db >

< %PROGRAMFILES%\Internet Explorer\*.dat >

< %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x >
[2011/05/04 20:03:30 | 000,000,221 | -HS- | M] () – C:\Users\`1234567890-\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\desktop.ini

< %USERPROFILE%\Desktop\*.exe >
[2011/11/26 17:55:34 | 000,388,608 | —- | M] (Trend Micro Inc.) – C:\Users\`1234567890-\Desktop\HiJackThis.exe
[2011/11/26 16:35:17 | 006,639,632 | —- | M] (Support.com ) – C:\Users\`1234567890-\Desktop\MBAM.exe
[2011/06/01 00:33:51 | 001,128,776 | —- | M] () – C:\Users\`1234567890-\Desktop\MTGOIII_Helper.exe
[2011/06/01 01:04:38 | 814,326,520 | —- | M] (Acresso Software Inc. ) – C:\Users\`1234567890-\Desktop\MTGOinstall.exe
[2011/11/26 22:02:42 | 000,584,192 | —- | M] (OldTimer Tools) – C:\Users\`1234567890-\Desktop\OTL.exe
[2011/10/04 22:21:02 | 063,204,984 | —- | M] (Microsoft Corporation) – C:\Users\`1234567890-\Desktop\PowerPointViewer.exe
[2011/11/26 16:24:51 | 000,165,376 | —- | M] () – C:\Users\`1234567890-\Desktop\SystemLook_x64.exe
[2011/11/26 17:03:03 | 000,684,297 | —- | M] () – C:\Users\`1234567890-\Desktop\unhide.exe

< %PROGRAMFILES%\Common Files\*.* >

< %systemroot%\*.src >

< %systemroot%\install\*.* >

< %systemroot%\system32\DLL\*.* >

< %systemroot%\system32\HelpFiles\*.* >

< %systemroot%\system32\rundll\*.* >

< %systemroot%\winn32\*.* >

< %systemroot%\Java\*.* >

< %systemroot%\system32\test\*.* >

< %systemroot%\system32\Rundll32\*.* >

< %systemroot%\AppPatch\Custom\*.* >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >

< >

< End of report >

OTL Extras logfile created on: 11/26/2011 10:00:19 PM - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\`1234567890-\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7601.17514)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

7.98 Gb Total Physical Memory | 6.23 Gb Available Physical Memory | 77.99% Memory free
15.96 Gb Paging File | 13.99 Gb Available in Paging File | 87.61% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 1384.88 Gb Total Space | 1333.99 Gb Free Space | 96.33% Space Free | Partition Type: NTFS
Drive I: | 999.72 Mb Total Space | 993.19 Mb Free Space | 99.35% Space Free | Partition Type: FAT

Computer Name: MVBNBASDASDFGHJ | User Name: `1234567890- | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.url[@ = InternetShortcut] – C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] – C:\Windows\SysWow64\control.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
exefile [open] – "%1" %*
helpfile [open] – Reg Error: Key error.
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] – "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] – "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] – Reg Error: Value error.
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
cplfile [cplopen] – %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] – "%1" %*
helpfile [open] – Reg Error: Key error.
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] – Reg Error: Value error.
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0090A87C-3E0E-43D4-AA71-A71B06563A4A}" = Dell Support Center
"{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
"{26A24AE4-039D-4CA4-87B4-2F86416023FF}" = Java™ 6 Update 23 (64-bit)
"{5EB6F3CB-46F4-451F-A028-7F6D8D35D7D0}" = Windows Live Language Selector
"{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}" = Roxio File Backup
"{62B883AB-AC37-9127-56D0-2C3FC0AFC724}" = ccc-utility64
"{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources
"{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources
"{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer
"{90140000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2010
"{90140000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2010
"{90140000-006D-0409-1000-0000000FF1CE}" = Microsoft Office Click-to-Run 2010
"{90140000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9D6DFAD6-09E5-445E-A4B5-A388FEEBD90D}" = RBVirtualFolder64Inst
"{C73A3942-84C8-4597-9F9B-EE227DCBA758}" = Dell Dock
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client
"{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"{FBBC4667-2521-4E78-B1BD-8706F774549B}" = Best Buy pc app
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX 64-bit
"Dell Support Center" = Dell Support Center
"DW WLAN Card" = DW WLAN Card
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{010A785B-F920-4350-821B-6309909C20BB}" = THX TruStudio PC
"{055EE59D-217B-43A7-ABFF-507B966405D8}" = ATI Catalyst Control Center
"{08234a0d-cf39-4dca-99f0-0c5cb496da81}" = Bing Bar
"{097E59B5-CCAB-46B6-6A0B-EDF2CA595C84}" = CCC Help French
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1CAC7A41-583B-4483-9FA5-3E5465AFF8C2}" = Microsoft Default Manager
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{25FAEDD1-3733-86F7-55F5-D7AEAF2D93B0}" = CCC Help Danish
"{26A24AE4-039D-4CA4-87B4-2F83216023FF}" = Java™ 6 Update 23
"{280DF415-F2C2-122F-CC52-AA7EAECF3E14}" = CCC Help Czech
"{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
"{2A0F2CC5-3065-492C-8380-B03AA7106B1A}" = Dell Product Registration
"{3250260C-7A95-4632-893B-89657EB5545B}" = PhotoShowExpress
"{32773B3E-45CA-5CA3-0A6A-E3FF592B3AD3}" = Catalyst Control Center Graphics Previews Vista
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{36CEA188-3DFA-6391-4774-C92D4B092407}" = Skins
"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel® Rapid Storage Technology
"{41068A8C-3F30-46B6-978A-EA692F28D1AF}" = Multimedia Card Reader
"{46D936B9-DE22-983C-341C-968C3E122CF8}" = CCC Help Dutch
"{480C0D1B-C42A-FD87-F404-A54D9B1C619C}" = CCC Help Hungarian
"{481AB4A0-BB71-F2D9-E155-89F0D773FE9E}" = Catalyst Control Center Localization All
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform
"{50816F92-1652-4A7C-B9BC-48F682742C4B}" = Messenger Companion
"{53447D64-FD9C-B3B9-25B3-47292EE10EBF}" = CCC Help Japanese
"{56158912-D481-DE3A-298C-E13B24E3A87C}" = Catalyst Control Center Graphics Full New
"{5A06423A-210C-49FB-950E-CB0EB8C5CEC7}" = Roxio BackOnTrack
"{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}" = Bing Rewards Client Installer
"{6262B40D-FAA5-5CCF-6DE3-9FAFB6C7DC89}" = Catalyst Control Center Graphics Previews Common
"{64997420-9AFE-289E-1B7A-E2C59937D973}" = CCC Help Portuguese
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack
"{6BBC8D43-AA08-8FCD-EDA6-EED2342A4FF0}" = CCC Help Turkish
"{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}" = Roxio Creator Starter
"{72E5E3F5-5BE3-BA64-49A6-4FA26EF69721}" = Catalyst Control Center InstallProxy
"{749FCBB7-D313-CCCA-E2CF-7850A019311F}" = CCC Help Finnish
"{74CC9A1B-4A3D-AEEC-3ED6-71F7B42A5EFE}" = CCC Help Chinese Traditional
"{7746BFAA-2B5D-4FFD-A0E8-4558F4668105}" = Roxio Burn
"{77C4850C-3592-4A2F-B652-ACB77A1EF77C}" = Bing Bar Platform
"{78A96B4C-A643-4D0F-98C2-A8E16A6669F9}" = Windows Live Messenger Companion Core
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8BBCF476-7566-9129-F7C0-619087484138}" = CCC Help Norwegian
"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{8FF50F43-7BB0-4BF4-C67F-F9BF254AC278}" = CCC Help Spanish
"{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010
"{90140000-0015-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010
"{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010
"{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010
"{90140000-0019-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010
"{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010
"{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010
"{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{99ACCA38-6DD3-48A8-96AE-A283C9759279}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010
"{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{46298F6A-1E7E-4D4A-B5F5-106A4F0E48C6}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010
"{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{DEA87BE2-FFCC-4F33-9946-FCBE55A1E998}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{967EF02C-5C7E-4718-8FCB-BDC050190CCF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002A-0409-1000-0000000FF1CE}_Office14.SingleImage_{D6C6B46A-6CE1-4561-84A0-EFD58B8AB979}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010
"{90140000-002C-0409-0000-0000000FF1CE}_Office14.SingleImage_{7CA93DF4-8902-449E-A42E-4C5923CFBDE3}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-003D-0000-0000-0000000FF1CE}" = Microsoft Office Single Image 2010
"{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{047B0968-E622-4FAA-9B4B-121FA109EDDE}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010
"{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010
"{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010
"{90140000-0115-0409-0000-0000000FF1CE}_Office14.SingleImage_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0116-0409-1000-0000000FF1CE}_Office14.SingleImage_{D6C6B46A-6CE1-4561-84A0-EFD58B8AB979}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010
"{90140000-0117-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140011-0066-0409-0000-0000000FF1CE}" = Microsoft Office Starter 2010 - English
"{928B06E4-DDAA-476A-926A-641620326327}" = Microsoft Search Enhancement Pack
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010
"{95140000-00AF-0409-0000-0000000FF1CE}" = Microsoft PowerPoint Viewer
"{9A00EC4E-27E1-42C4-98DD-662F32AC8870}" = Sonic CinePlayer Decoder Pack
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{9DD96558-0E0C-8563-E00D-C970155C5503}" = CCC Help German
"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
"{A121EEDE-C68F-461D-91AA-D48BA226AF1C}" = Roxio Activation Module
"{A58E067E-2C66-B40A-AF7A-4A82307E671C}" = CCC Help Thai
"{A69D7B32-2BE9-42BF-B576-69B5E0FF7394}" = Catalyst Control Center - Branding
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AA43D433-3DE8-F2CA-1728-4BA962D9FAE4}" = CCC Help Chinese Standard
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC76BA86-7AD7-1033-7B44-A94000000001}" = Adobe Reader 9.4.6
"{AD17B1DD-9342-F787-92EC-E93441042A23}" = CCC Help English
"{AF1D271B-B122-1707-6707-9E29A96082D2}" = CCC Help Polish
"{AF7733C1-FB0B-4FED-9730-E0433AF7A2EF}" = Magic Online
"{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}" = DirectX 9 Runtime
"{BEE0F537-96FA-8F84-FB5E-570EE86F636A}" = Catalyst Control Center Core Implementation
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{CDD450A5-9F2E-1D61-5FEB-DDD30E985D23}" = CCC Help Korean
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{D5BAE960-8312-3EB3-A116-3F5926A1E7B7}" = Catalyst Control Center Graphics Full Existing
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E4382E64-1EB5-09D2-5D29-FEBB46A6F340}" = CCC Help Italian
"{E9E8E4CC-8274-3831-7103-10B2AD73588C}" = CCC Help Russian
"{EA100873-8DD1-4505-2D61-9666569B54B6}" = Catalyst Control Center Graphics Light
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{EF56258E-0326-48C5-A86C-3BAC26FC15DF}" = Roxio Creator Starter
"{F06B5C4C-8D2E-4B24-9D43-7A45EEC6C878}" = Roxio Creator Starter
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F26A0379-5852-CA4C-0BF6-662AC274A3D8}" = CCC Help Swedish
"{F8C87E78-B318-C156-F8B0-427F6D3FC443}" = CCC Help Greek
"{FBBC4667-2521-4E78-B1BD-8706F774549B}" = Best Buy pc app
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"{FF527B68-2D1D-B15B-0FFC-8BF8487AD194}" = ccc-core-static
"ARO 2011_is1" = ARO 2011
"Dell Dock" = Dell Dock
"InstallShield_{41068A8C-3F30-46B6-978A-EA692F28D1AF}" = Multimedia Card Reader
"Office14.Click2Run" = Microsoft Office Click-to-Run 2010
"Office14.SingleImage" = Microsoft Office Home and Student 2010
"Red Alert 2" = Command & Conquer Red Alert 2
"WinLiveSuite" = Windows Live Essentials

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 11/19/2011 12:30:18 AM | Computer Name = mvbnbASDasdfghj | Source = PC-Doctor | ID = 1
Description = (4868) Asapi: (23:30:18:6490)(4868) libMatrix.profiler.ProfilerSnapshots
- Error – 348 getDirectoryContents(C:\ProgramData\PCDr/smartdata) failed

Error - 11/19/2011 12:30:18 AM | Computer Name = mvbnbASDasdfghj | Source = PC-Doctor | ID = 1
Description = (4868) Asapi: (23:30:18:6490)(4868) libMatrix.profiler.ProfilerSnapshots
- Error – 439 getDirectoryContents(C:\ProgramData\PCDr/smartdata) failed

Error - 11/19/2011 12:30:18 AM | Computer Name = mvbnbASDasdfghj | Source = PC-Doctor | ID = 1
Description = (4868) Asapi: (23:30:18:6670)(4868) libMatrix.profiler.ProfilerSnapshots
- Error – 348 getDirectoryContents(C:\ProgramData\PCDr/performance) failed

Error - 11/19/2011 12:30:18 AM | Computer Name = mvbnbASDasdfghj | Source = PC-Doctor | ID = 1
Description = (4868) Asapi: (23:30:18:6680)(4868) libMatrix.profiler.ProfilerSnapshots
- Error – 439 getDirectoryContents(C:\ProgramData\PCDr/performance) failed

Error - 11/19/2011 1:20:03 PM | Computer Name = mvbnbASDasdfghj | Source = PC-Doctor | ID = 1
Description = (4844) Asapi: (12:20:03:0330)(4844) libAsapi.DynamicLoadedPlugin -
Error – 64 Unable to load library 'S3LogPusher.dll'

Error - 11/19/2011 1:20:03 PM | Computer Name = mvbnbASDasdfghj | Source = PC-Doctor | ID = 1
Description = (4844) Asapi: (12:20:03:0330)(4844) Asapi.State - Error – 123 Plugin
S3LogPusher.dll failed to load.

Error - 11/19/2011 1:30:00 PM | Computer Name = mvbnbASDasdfghj | Source = PC-Doctor | ID = 1
Description = (3984) Asapi: (12:30:00:4500)(3984) libAsapi.DynamicLoadedPlugin -
Error – 64 Unable to load library 'S3LogPusher.dll'

Error - 11/19/2011 1:30:00 PM | Computer Name = mvbnbASDasdfghj | Source = PC-Doctor | ID = 1
Description = (3984) Asapi: (12:30:00:4500)(3984) Asapi.State - Error – 123 Plugin
S3LogPusher.dll failed to load.

Error - 11/20/2011 1:00:02 PM | Computer Name = mvbnbASDasdfghj | Source = PC-Doctor | ID = 1
Description = (672) Asapi: (12:00:02:4660)(672) libAsapi.DynamicLoadedPlugin - Error
– 64 Unable to load library 'S3LogPusher.dll'

Error - 11/20/2011 1:00:02 PM | Computer Name = mvbnbASDasdfghj | Source = PC-Doctor | ID = 1
Description = (672) Asapi: (12:00:02:4660)(672) Asapi.State - Error – 123 Plugin
S3LogPusher.dll failed to load.

[ System Events ]
Error - 10/22/2011 6:52:08 PM | Computer Name = mvbnbASDasdfghj | Source = EventLog | ID = 6008
Description = The previous system shutdown at 4:09:08 PM on ?10/?22/?2011 was unexpected.

Error - 11/6/2011 5:29:45 PM | Computer Name = mvbnbASDasdfghj | Source = EventLog | ID = 6008
Description = The previous system shutdown at 4:28:00 PM on ?11/?6/?2011 was unexpected.

Error - 11/13/2011 9:50:12 PM | Computer Name = mvbnbASDasdfghj | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 11/13/2011 9:52:51 PM | Computer Name = mvbnbASDasdfghj | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 11/13/2011 9:53:05 PM | Computer Name = mvbnbASDasdfghj | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 11/13/2011 9:53:20 PM | Computer Name = mvbnbASDasdfghj | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 11/26/2011 4:24:30 PM | Computer Name = mvbnbASDasdfghj | Source = Ntfs | ID = 262199
Description = The file system structure on the disk is corrupt and unusable. Please
run the chkdsk utility on the volume OS.

Error - 11/26/2011 4:31:33 PM | Computer Name = mvbnbASDasdfghj | Source = Ntfs | ID = 262199
Description = The file system structure on the disk is corrupt and unusable. Please
run the chkdsk utility on the volume OS.

Error - 11/26/2011 5:00:43 PM | Computer Name = mvbnbASDasdfghj | Source = Ntfs | ID = 262199
Description = The file system structure on the disk is corrupt and unusable. Please
run the chkdsk utility on the volume OS.

Error - 11/26/2011 5:39:08 PM | Computer Name = mvbnbASDasdfghj | Source = Ntfs | ID = 262199
Description = The file system structure on the disk is corrupt and unusable. Please
run the chkdsk utility on the volume OS.


< End of report >

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:56:37 PM, on 11/26/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Users\`1234567890-\AppData\Roaming\Togupo\rysoy.exe
C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\cvh.exe
Q:\140066.enu\Office14\WINWORDC.EXE
C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
Q:\140066.enu\Office14\OffSpon.EXE
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\mswinext.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\`1234567890-\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: @C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll
O4 - HKCU\..\Run: [{A81D9060-CBF4-34FE-F6B1-25EE7864BBC5}] C:\Users\`1234567890-\AppData\Roaming\Togupo\rysoy.exe
O4 - HKCU\..\Run: [AROReminder] C:\Program Files (x86)\ARO 2011\aro.exe -rem
O4 - .DEFAULT User Startup: Best Buy pc app.lnk = C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (User 'Default user')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RoxMediaDB12OEM - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe
O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

–
End of file - 9406 bytes

.
DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by [removed] at 22:19:02.41 on Sat 11/26/2011
Internet Explorer: 8.0.7601.17514
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8174.6455 [GMT -5:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Users\`1234567890-\AppData\Roaming\Togupo\rysoy.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Users\`1234567890-\Desktop\OTL.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\mswinext.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Windows\splwow64.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\`1234567890-\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: @C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll
uRun: [{A81D9060-CBF4-34FE-F6B1-25EE7864BBC5}] C:\Users\`1234567890-\AppData\Roaming\Togupo\rysoy.exe
uRun: [AROReminder] C:\Program Files (x86)\ARO 2011\ARO.exe -rem
mRun: []
StartupFolder: C:\Users\`12345~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-3-8 55856]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-13 59904]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-3-8 202752]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-3-8 13336]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-9-14 508264]
R3 amdkmdag;amdkmdag;C:\Windows\System32\drivers\atipmdag.sys [2011-3-8 6327296]
R3 amdkmdap;amdkmdap;C:\Windows\System32\drivers\atikmpag.sys [2011-3-8 185344]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-3-8 317440]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2011-3-8 406056]
R3 MEIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2011-3-8 56344]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2010-9-14 760168]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2010-9-14 268648]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2010-9-14 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2010-9-14 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-9-14 219496]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
S3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2011-3-8 158976]
S3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\Dell Support Center\pcdsrvc_x64.pkms [2010-7-30 25072]
S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-27 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-5-7 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2011-11-26 23:29:50 69000 —-a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{65BE37EA-96E6-4E3B-9348-E40A404DE36B}\offreg.dll
2011-11-26 21:36:06 ——– d—–w- C:\Program Files (x86)\ARO 2011
2011-11-26 20:12:23 8570192 —-a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{65BE37EA-96E6-4E3B-9348-E40A404DE36B}\mpengine.dll
2011-11-25 03:54:22 370688 —-a-w- C:\PROGRA~3\RfQG6AY0Xvl7mG.exe
2011-11-25 03:02:53 456704 —-a-w- C:\PROGRA~3\wftChmsSOh.exe
2011-11-15 22:46:29 ——– d—–w- C:\Windows\System32\temp
2011-11-08 22:34:33 886784 —-a-w- C:\Program Files\Common Files\System\wab32.dll
2011-11-08 22:34:33 708608 —-a-w- C:\Program Files (x86)\Common Files\System\wab32.dll
2011-11-08 22:34:32 3144704 —-a-w- C:\Windows\System32\win32k.sys
2011-11-08 22:34:32 1923952 —-a-w- C:\Windows\System32\drivers\tcpip.sys
.
==================== Find3M ====================
.
2011-11-17 00:06:51 414368 —-a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-10-01 03:25:37 1638912 —-a-w- C:\Windows\System32\mshtml.tlb
2011-10-01 02:42:56 1638912 —-a-w- C:\Windows\SysWow64\mshtml.tlb
.
============= FINISH: 22:19:08.68 ===============

Attachments:

:welcome:


Download aswMBR.exe ( 511KB ) to your desktop.

Double click the aswMBR.exe to run it

Click the "Scan" button to start scan
[external image: Posted Image]

On completion of the scan click save log, save it to your desktop and post in your next reply
[external image: Posted Image]
Thanks! aswMBR version 0.9.8.986 Copyright© 2011 AVAST Software Run date: 2011-12-02 20:34:49 —————————– 20:34:49.044 OS Version: Windows x64 6.1.7601 Service Pack 1 20:34:49.044 Number of processors: 8 586 0x2A07 20:34:49.044 ComputerName: MVBNBASDASDFGHJ UserName: `1234567890- 20:34:52.351 Initialize success 20:35:13.532 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 20:35:13.532 Disk 0 Vendor: ST315003 CC4G Size: 1430799MB BusType: 3 20:35:13.548 Disk 0 MBR read successfully 20:35:13.563 Disk 0 MBR scan 20:35:13.563 Disk 0 Windows 7 default MBR code 20:35:13.563 Service scanning 20:35:14.421 Modules scanning 20:35:14.421 Disk 0 trace - called modules: 20:35:14.437 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll 20:35:14.437 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8009313790] 20:35:14.453 3 CLASSPNP.SYS[fffff88001bcd43f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa80074a6050] 20:35:14.453 Scan finished successfully 20:35:55.824 Disk 0 MBR has been saved successfully to "C:\Users\`1234567890-\Desktop\MBR.dat" 20:35:55.824 The log file has been saved successfully to "C:\Users\`1234567890-\Desktop\aswMBR scanlog.txt"s!
Hi,

No rootkit, lets do this


Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • See this Link for programs that need to be disabled and instruction on how to disable them.
  • Remember to re-enable them when we're done.

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
Thanks again Ken ComboFix 11-12-03.01 - `1234567890- 12/03/2011 20:04:38.1.8 - x64 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8174.6881 [GMT -5:00] Running from: c:\users\[removed]\Desktop\ComboFix.exe SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} * Created a new restore point . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . c:\programdata\wftChmsSOh.exe c:\users\`1234567890-\AppData\Roaming\oemfpc.dat c:\users\`1234567890-\AppData\Roaming\Togupo\rysoy.exe . . ((((((((((((((((((((((((( Files Created from 2011-11-04 to 2011-12-04 ))))))))))))))))))))))))))))))) . . 2011-12-04 01:08 . 2011-12-04 01:08 ——– d—–w- c:\users\Default\AppData\Local\temp 2011-12-02 23:39 . 2011-11-21 11:40 8822856 —-a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{F00D65BA-D1B6-4D18-8B99-14C7448AA3B3}\mpengine.dll 2011-11-26 21:36 . 2011-11-26 21:36 ——– d—–w- c:\program files (x86)\ARO 2011 2011-11-17 00:06 . 2011-11-17 00:06 ——– d—–w- c:\windows\system32\Macromed 2011-11-15 22:46 . 2011-11-15 22:46 ——– d—–w- c:\windows\system32\temp 2011-11-12 08:02 . 2011-11-12 08:02 ——– d—–w- c:\users\Default\AppData\Local\Microsoft Help 2011-11-08 22:34 . 2011-10-01 05:45 886784 —-a-w- c:\program files\Common Files\System\wab32.dll 2011-11-08 22:34 . 2011-10-01 04:37 708608 —-a-w- c:\program files (x86)\Common Files\System\wab32.dll 2011-11-08 22:34 . 2011-09-29 16:29 1923952 —-a-w- c:\windows\system32\drivers\tcpip.sys 2011-11-08 22:34 . 2011-09-29 04:03 3144704 —-a-w- c:\windows\system32\win32k.sys . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2011-11-17 00:06 . 2011-05-16 07:30 414368 —-a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl 2011-10-01 03:25 . 2011-10-13 01:51 1638912 —-a-w- c:\windows\system32\mshtml.tlb 2011-10-01 02:42 . 2011-10-13 01:51 1638912 —-a-w- c:\windows\SysWow64\mshtml.tlb . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "AROReminder"="c:\program files (x86)\ARO 2011\ARO.exe" [2011-10-07 2314608] . c:\users\`1234567890-\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2010-5-28 1324384] . c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ Best Buy pc app.lnk - c:\programdata\Best Buy pc app\ClickOnceSetup.exe [2010-10-13 9216] Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2010-5-28 1324384] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableUIADesktopToggle"= 0 (0x0) . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32] "aux"=wdmaud.drv . [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa] Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS] @="" . R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384] R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576] R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632] R3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [x] R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184] R3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc_x64.pkms [2010-07-30 25072] R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x] R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184] S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x] S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x] S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x] S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664] S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2009-06-09 155648] S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-09-14 13336] S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-09-14 508264] S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atipmdag.sys [x] S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x] S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x] S3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [x] S3 MEIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [x] S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [x] S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [x] S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [x] S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [x] S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-09-14 219496] . . Contents of the 'Scheduled Tasks' folder . 2011-05-05 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job - c:\program files\Dell Support Center\uaclauncher.exe [2010-08-05 23:47] . 2011-12-04 c:\windows\Tasks\SystemToolsDailyTest.job - c:\program files\Dell Support Center\pcdrcui.exe [2010-08-05 23:47] . . ——— x86-64 ———– . . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "LoadAppInit_DLLs"=0x0 . ——- Supplementary Scan ——- . uLocal Page = c:\windows\system32\blank.htm mLocal Page = c:\windows\SysWOW64\blank.htm IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000 IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105 TCP: DhcpNameServer = [removed] [removed] . - - - - ORPHANS REMOVED - - - - . Toolbar-Locked - (no file) Wow6432Node-HKCU-Run-{A81D9060-CBF4-34FE-F6B1-25EE7864BBC5} - c:\users\`1234567890-\AppData\Roaming\Togupo\rysoy.exe Toolbar-Locked - (no file) . . . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCDSRVC{1E208CE0-FB7451FF-06020101}_0] "ImagePath"="\??\c:\program files\dell support center\pcdsrvc_x64.pkms" . ——————— LOCKED REGISTRY KEYS ——————— . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11e_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11e_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.10" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}] @Denied: (A 2) (Everyone) @="IFlashBroker4" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\McAfee] "SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79, 00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\ . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}] @Denied: (A) (Everyone) "Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3] @Denied: (A) (Everyone) . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0] "Key"="ActionsPane3" "Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd" . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . ———————— Other Running Processes ———————— . c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe c:\program files (x86)\Common Files\Java\Java Update\jusched.exe . ************************************************************************** . Completion time: 2011-12-03 20:11:39 - machine was rebooted ComboFix-quarantined-files.txt 2011-12-04 01:11 . Pre-Run: 1,432,457,940,992 bytes free Post-Run: 1,432,420,270,080 bytes free . - - End Of File - - 8856D0622EE8FA230507D0ACAB5C841E
Good Morning,

Looks like a bad service was removed. Also looks like you may have some corruption on your Hard drive

Error - 11/26/2011 4:24:30 PM | Computer Name = mvbnbASDasdfghj | Source = Ntfs | ID = 262199
Description = The file system structure on the disk is corrupt and unusable. Please
run the chkdsk utility on the volume OS.


Open OTL.exe
  • Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL

    :processes
    killallprocesses
    
    :OTL
    
    :Services
    
    :Reg
    
    :Files
    ipconfig /flushdns /c
    
    
    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [start explorer]
    [Reboot]
  • Then click the Run Fix button at the top. <–Not run Scan
  • Let the program run unhindered, reboot when it is done
  • Then post the results of the log it produces










Please download Malwarebytes from Here or Here

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Post the report please
Thanks again Ken


All processes killed
========== PROCESSES ==========
========== OTL ==========
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\`1234567890-\Desktop\cmd.bat deleted successfully.
C:\Users\`1234567890-\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========
C:\Windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: `1234567890-
->Temp folder emptied: 990609 bytes
->Temporary Internet Files folder emptied: 14382697 bytes
->Java cache emptied: 14084051 bytes
->Flash cache emptied: 5994 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 9690 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50467 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 28.00 mb


OTL by OldTimer - Version 3.2.31.0 log created on 12082011_190456

Files\Folders moved on Reboot…
C:\Users\`1234567890-\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\`1234567890-\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\33Y51LU1\iframe[1].htm moved successfully.
C:\Users\`1234567890-\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0I9JU51B\index[2].htm moved successfully.

Registry entries deleted on Reboot…

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8336

Windows 6.1.7601 Service Pack 1
Internet Explorer 8.0.7601.17514

12/8/2011 7:17:18 PM
mbam-log-2011-12-08 (19-17-18).txt

Scan type: Quick scan
Objects scanned: 173315
Time elapsed: 1 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
:thumbup:

Looking good, things running any better ?


ESET Online Scanner
I'd like us to scan your machine with ESET OnlineScan

*Note
It is recommended to disable onboard antivirus program and antispyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your antivirus along with your antispyware programs.



  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the [external image: Posted Image] button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on [external image: Posted Image] to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the [external image: Posted Image] icon on your desktop.
  • Check [external image: Posted Image]
  • Click the [external image: Posted Image] button.
  • Accept any security warnings from your browser.
  • Check [external image: Posted Image]
  • Make sure that the option "Remove found threats" is Unchecked
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin
    scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push [external image: Posted Image]
  • Push [external image: Posted Image], and save the file to your desktop using a unique name, such as
    ESETScan. Include the contents of this report in your next reply.
  • Push the [external image: Posted Image] button.
  • Push [external image: Posted Image]
Please make sure you include the following items in your next post:
The log that was produced after running ESET Online Scanner.
Thanks again Ken C:\Qoobox\Quarantine\C\ProgramData\wftChmsSOh.exe.vir probably a variant of Win32/Kryptik.WHS trojan C:\Qoobox\Quarantine\C\Users\`1234567890-\AppData\Roaming\Togupo\rysoy.exe.vir Win32/Spy.Zbot.YW trojan
:thumbup:

Unless you feel you still have problems it looks like your good to go, I will keep this thread open for you for a few days, if any issues come back post back and let me know.







Open OTL and click on Clean Up and it will remove programs we used to clean your system along with there backups, any programs that where not removed you can just drag to the trash.

Malwarebytes is the free version and yours to keep and will not be removed


  • How did I get infected in the first place ?
    Read these links and find out how to prevent getting infected again.
  • Tutorial for System Restore <– Do this first to prevent yourself from being reinfected.
  • WhattheTech
  • Grinler BleepingComputer
  • GeeksTo Go
  • Dslreports


Safe Surfn
Ken

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