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"Privacy Protection" virus help

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hello everyone, I ran into this and downloaded Gridinsoft Trojan Killer to get rid of it, but the evaluation version won't let me remove the 8 excess files left over from the malware. Right now it's not effecting me because Trojan Killer was able to get rid of the main files but I was hoping I could get some help for the leftover files. I ran OTL (twice) but it didn't give me an updated Extras.txt, the file that shows up when I open Extras.txt is from my last OTL scan in May. Hope this isn't a problem, thank you for your time. [OTL log omitted]
Hi,

Please do the following:



Please download aswMBR to your desktop.
  • Double click the aswMBR.exe icon to run it
  • When asked if you want to download Avast's virus definitions please select Yes.
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.
aswMBR version 0.9.8.986 Copyright© 2011 AVAST Software Run date: 2011-11-13 04:08:03 —————————– 04:08:03.519 OS Version: Windows x64 6.1.7601 Service Pack 1 04:08:03.520 Number of processors: 2 586 0x170A 04:08:03.520 ComputerName: MYCOMPUTER-PC UserName: My Computer 04:08:04.896 Initialze error C000010E - driver not loaded 04:08:04.927 write error "aswCmnB.dll". The process cannot access the file because it is being used by another process. 04:13:14.914 AVAST engine defs: 11111300 04:14:56.774 Service scanning 04:14:57.753 Service sptd C:\Windows\System32\Drivers\sptd.sys **LOCKED** 32 04:14:58.382 Modules scanning 04:14:58.389 Disk 0 trace - called modules: 04:14:58.396 04:14:59.656 AVAST engine scan C:\Windows 04:15:02.936 AVAST engine scan C:\Windows\system32 04:17:53.690 AVAST engine scan C:\Windows\system32\drivers 04:18:13.235 AVAST engine scan C:\Users\My Computer 04:19:32.801 The log file has been saved successfully to "C:\Users\My Computer\Desktop\aswMBR.txt" _____________________________ _____________________________ Okay sorry, looks like I made the log too early. Heres the finished one… aswMBR version 0.9.8.986 Copyright© 2011 AVAST Software Run date: 2011-11-13 04:08:03 —————————– 04:08:03.519 OS Version: Windows x64 6.1.7601 Service Pack 1 04:08:03.520 Number of processors: 2 586 0x170A 04:08:03.520 ComputerName: MYCOMPUTER-PC UserName: My Computer 04:08:04.896 Initialze error C000010E - driver not loaded 04:08:04.927 write error "aswCmnB.dll". The process cannot access the file because it is being used by another process. 04:13:14.914 AVAST engine defs: 11111300 04:14:56.774 Service scanning 04:14:57.753 Service sptd C:\Windows\System32\Drivers\sptd.sys **LOCKED** 32 04:14:58.382 Modules scanning 04:14:58.389 Disk 0 trace - called modules: 04:14:58.396 04:14:59.656 AVAST engine scan C:\Windows 04:15:02.936 AVAST engine scan C:\Windows\system32 04:17:53.690 AVAST engine scan C:\Windows\system32\drivers 04:18:13.235 AVAST engine scan C:\Users\My Computer 04:19:32.801 The log file has been saved successfully to "C:\Users\My Computer\Desktop\aswMBR.txt" 04:28:09.709 AVAST engine scan C:\ProgramData 04:31:40.430 Scan finished successfully 04:41:46.654 The log file has been saved successfully to "C:\Users\My Computer\Desktop\aswMBR.txt"
Hi

Please run the following:

Refer to the ComboFix User's Guide

  • Download ComboFix from one of these locations:

    Link 1
    Link 2

    * IMPORTANT !!! Place ComboFix.exe on your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.


    You can get help on disabling your protection programs here
  • Double click on ComboFix.exe & follow the prompts.
  • Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  • When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


    ———————————————————————————————
  • Ensure your AntiVirus and AntiSpyware applications are re-enabled.

    ———————————————————————————————


NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.
ComboFix 11-11-13.03 - My Computer 11/13/2011 22:03:48.1.2 - x64 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4092.2667 [GMT -8:00] Running from: c:\users\[removed]\Desktop\ComboFix.exe SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . C:\install.exe . . ((((((((((((((((((((((((( Files Created from 2011-10-14 to 2011-11-14 ))))))))))))))))))))))))))))))) . . 2011-11-14 06:14 . 2011-11-14 06:14 ——– d—–w- c:\users\Default\AppData\Local\temp 2011-11-13 21:31 . 2011-11-13 21:31 ——– d—–w- c:\users\My Computer\AppData\Local\.inapptracking 2011-11-13 21:30 . 2010-06-02 12:55 77656 —-a-w- c:\windows\system32\XAPOFX1_5.dll 2011-11-13 21:30 . 2010-06-02 12:55 74072 —-a-w- c:\windows\SysWow64\XAPOFX1_5.dll 2011-11-13 21:30 . 2010-06-02 12:55 527192 —-a-w- c:\windows\SysWow64\XAudio2_7.dll 2011-11-13 21:30 . 2010-06-02 12:55 518488 —-a-w- c:\windows\system32\XAudio2_7.dll 2011-11-13 21:30 . 2010-06-02 12:55 239960 —-a-w- c:\windows\SysWow64\xactengine3_7.dll 2011-11-13 21:30 . 2010-06-02 12:55 176984 —-a-w- c:\windows\system32\xactengine3_7.dll 2011-11-13 21:30 . 2010-05-26 19:41 2526056 —-a-w- c:\windows\system32\D3DCompiler_43.dll 2011-11-13 21:30 . 2010-05-26 19:41 2106216 —-a-w- c:\windows\SysWow64\D3DCompiler_43.dll 2011-11-13 21:30 . 2010-05-26 19:41 1907552 —-a-w- c:\windows\system32\d3dcsx_43.dll 2011-11-13 21:30 . 2010-05-26 19:41 1868128 —-a-w- c:\windows\SysWow64\d3dcsx_43.dll 2011-11-13 21:29 . 2010-05-26 19:41 511328 —-a-w- c:\windows\system32\d3dx10_43.dll 2011-11-13 21:29 . 2010-05-26 19:41 470880 —-a-w- c:\windows\SysWow64\d3dx10_43.dll 2011-11-13 21:29 . 2010-05-26 19:41 276832 —-a-w- c:\windows\system32\d3dx11_43.dll 2011-11-13 21:29 . 2010-05-26 19:41 248672 —-a-w- c:\windows\SysWow64\d3dx11_43.dll 2011-11-13 21:29 . 2010-05-26 19:41 1998168 —-a-w- c:\windows\SysWow64\D3DX9_43.dll 2011-11-13 21:29 . 2010-05-26 19:41 2401112 —-a-w- c:\windows\system32\D3DX9_43.dll 2011-11-11 05:13 . 2011-01-17 17:09 334976 —-a-w- c:\windows\system32\drivers\pctgntdi64.sys 2011-11-11 05:13 . 2010-12-16 16:43 137704 —-a-w- c:\windows\system32\drivers\pctwfpfilter64.sys 2011-11-11 05:13 . 2010-07-16 22:53 816016 —-a-w- c:\windows\system32\drivers\pctEFA64.sys 2011-11-11 05:13 . 2010-06-29 18:35 452872 —-a-w- c:\windows\system32\drivers\pctDS64.sys 2011-11-11 05:13 . 2010-12-10 21:24 257232 —-a-w- c:\windows\system32\drivers\PCTCore64.sys 2011-11-11 05:13 . 2010-12-16 16:46 92896 —-a-w- c:\windows\system32\drivers\pctplsg64.sys 2011-11-11 05:12 . 2011-11-14 05:56 ——– d—–w- c:\program files (x86)\PC Tools Security 2011-11-11 05:12 . 2011-11-11 05:25 ——– d—–w- c:\program files (x86)\Common Files\PC Tools 2011-11-11 05:12 . 2011-11-11 05:12 ——– d—–w- c:\users\My Computer\AppData\Roaming\PC Tools 2011-11-10 16:32 . 2007-07-20 08:57 411496 —-a-w- c:\windows\system32\xactengine2_9.dll 2011-11-09 22:57 . 2011-10-01 05:45 886784 —-a-w- c:\program files\Common Files\System\wab32.dll 2011-11-09 22:57 . 2011-10-01 04:37 708608 —-a-w- c:\program files (x86)\Common Files\System\wab32.dll 2011-11-09 22:57 . 2011-09-29 16:29 1923952 —-a-w- c:\windows\system32\drivers\tcpip.sys 2011-11-09 22:57 . 2011-09-29 04:03 3144704 —-a-w- c:\windows\system32\win32k.sys 2011-11-09 22:31 . 2011-11-12 04:45 ——– d—–w- c:\users\My Computer\AppData\Local\Akamai 2011-11-07 10:44 . 2011-11-07 10:44 ——– d—–w- C:\b7ea8cc1c440dece5fb47ef6f967d9db 2011-11-07 10:43 . 2010-02-04 18:01 74072 —-a-w- c:\windows\SysWow64\XAPOFX1_4.dll 2011-11-07 10:43 . 2010-02-04 18:01 528216 —-a-w- c:\windows\SysWow64\XAudio2_6.dll 2011-11-07 10:43 . 2010-02-04 18:01 238936 —-a-w- c:\windows\SysWow64\xactengine3_6.dll 2011-11-07 10:43 . 2010-02-04 18:01 22360 —-a-w- c:\windows\SysWow64\X3DAudio1_7.dll 2011-11-07 10:43 . 2009-03-09 23:27 4178264 —-a-w- c:\windows\SysWow64\D3DX9_41.dll 2011-11-07 02:30 . 2011-11-07 02:30 ——– d—–w- c:\windows\system32\SPReview 2011-11-07 02:29 . 2011-11-07 02:29 ——– d—–w- c:\windows\system32\EventProviders 2011-11-07 01:37 . 2011-11-13 12:11 ——– d—–w- c:\program files (x86)\GridinSoft Trojan Killer 2011-11-07 00:11 . 2011-11-07 00:11 ——– d—–w- c:\windows\Sun 2011-11-05 17:54 . 2011-11-11 08:13 ——– d—–w- c:\users\My Computer\AppData\Roaming\Bioshock 2011-11-04 23:42 . 2011-11-04 23:42 ——– d—–w- c:\program files (x86)\Common Files\Adobe 2011-11-04 07:04 . 2011-11-04 07:04 ——– d—–w- c:\program files (x86)\Microsoft XNA 2011-11-04 05:47 . 2011-11-04 05:47 ——– d—–w- c:\program files (x86)\AMD APP 2011-11-04 05:47 . 2011-11-04 05:47 ——– d—–w- c:\program files\Common Files\ATI Technologies 2011-11-04 05:47 . 2011-11-04 05:47 ——– d—–w- c:\program files (x86)\Common Files\ATI Technologies 2011-11-04 05:46 . 2011-11-04 05:47 ——– d—–w- c:\program files\ATI Technologies 2011-11-04 05:46 . 2011-11-04 05:46 ——– d—–w- c:\program files\ATI 2011-11-04 05:45 . 2011-11-04 05:45 ——– d—–w- C:\ATI 2011-11-01 04:05 . 2011-11-13 11:15 ——– d—–w- c:\program files (x86)\Common Files\Steam 2011-11-01 04:05 . 2011-11-14 06:00 ——– d—–w- c:\program files (x86)\Steam 2011-10-26 20:32 . 2011-10-26 20:32 ——– d—–w- c:\program files (x86)\uTorrent 2011-10-26 20:31 . 2011-11-14 06:12 ——– d—–w- c:\users\My Computer\AppData\Roaming\uTorrent 2011-10-26 20:31 . 2011-10-26 20:31 ——– d—–w- c:\users\My Computer\AppData\Local\uTorrent 2011-10-19 21:56 . 2011-10-19 21:56 ——– d—–w- c:\program files (x86)\UBISOFT 2011-10-19 21:55 . 2002-12-05 21:10 155648 —-a-w- c:\program files (x86)\Common Files\InstallShield\Professional\RunTime\0701\Intel32\iuser.dll 2011-10-19 21:55 . 2002-12-02 22:22 5632 —-a-w- c:\program files (x86)\Common Files\InstallShield\Professional\RunTime\0701\Intel32\DotNetInstaller.exe 2011-10-19 21:55 . 2002-12-02 20:33 57344 —-a-w- c:\program files (x86)\Common Files\InstallShield\Professional\RunTime\0701\Intel32\ctor.dll 2011-10-19 21:55 . 2002-12-02 20:33 237568 —-a-w- c:\program files (x86)\Common Files\InstallShield\Professional\RunTime\0701\Intel32\iscript.dll 2011-10-19 21:55 . 2003-02-27 23:12 696320 —-a-w- c:\program files (x86)\Common Files\InstallShield\Professional\RunTime\0701\Intel32\iKernel.dll 2011-10-19 21:54 . 2011-10-19 21:54 282756 —-a-w- c:\program files (x86)\Common Files\InstallShield\Professional\RunTime\0701\Intel32\setup.dll 2011-10-19 21:54 . 2011-10-19 21:54 163972 —-a-w- c:\program files (x86)\Common Files\InstallShield\Professional\RunTime\0701\Intel32\iGdi.dll . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2011-11-07 02:38 . 2009-07-14 02:36 175616 —-a-w- c:\windows\system32\msclmd.dll 2011-11-07 02:38 . 2009-07-14 02:36 152576 —-a-w- c:\windows\SysWow64\msclmd.dll 2011-10-20 16:30 . 2011-08-26 20:34 414368 —-a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl 2011-10-12 23:16 . 2011-10-12 23:16 66048 —-a-w- c:\windows\system32\OpenVideo64.dll 2011-10-12 23:16 . 2011-10-12 23:16 56832 —-a-w- c:\windows\SysWow64\OpenVideo.dll 2011-10-12 23:16 . 2011-10-12 23:16 16787456 —-a-w- c:\windows\system32\amdocl64.dll 2011-10-12 23:15 . 2011-10-12 23:15 13753856 —-a-w- c:\windows\SysWow64\amdocl.dll 2011-10-12 23:14 . 2011-10-12 23:14 51200 —-a-w- c:\windows\system32\OpenCL.dll 2011-10-12 23:14 . 2011-10-12 23:14 43520 —-a-w- c:\windows\SysWow64\OpenCL.dll 2011-10-12 20:56 . 2011-10-12 20:56 10207232 —-a-w- c:\windows\system32\drivers\atikmdag.sys 2011-10-12 20:20 . 2011-10-12 20:20 24629760 —-a-w- c:\windows\system32\atio6axx.dll 2011-10-12 20:14 . 2011-10-12 20:14 159744 —-a-w- c:\windows\system32\atiapfxx.exe 2011-10-12 20:14 . 2011-10-12 20:14 736768 —-a-w- c:\windows\SysWow64\aticfx32.dll 2011-10-12 20:13 . 2011-10-12 20:13 867328 —-a-w- c:\windows\system32\aticfx64.dll 2011-10-12 20:10 . 2011-10-12 20:10 466944 —-a-w- c:\windows\system32\ATIDEMGX.dll 2011-10-12 20:10 . 2011-10-12 20:10 487936 —-a-w- c:\windows\system32\atieclxx.exe 2011-10-12 20:09 . 2011-10-12 20:09 204288 —-a-w- c:\windows\system32\atiesrxx.exe 2011-10-12 20:08 . 2011-10-12 20:08 120320 —-a-w- c:\windows\system32\atitmm64.dll 2011-10-12 20:08 . 2011-10-12 20:08 423424 —-a-w- c:\windows\system32\atipdl64.dll 2011-10-12 20:08 . 2011-10-12 20:08 356352 —-a-w- c:\windows\SysWow64\atipdlxx.dll 2011-10-12 20:07 . 2011-10-12 20:07 278528 —-a-w- c:\windows\SysWow64\Oemdspif.dll 2011-10-12 20:07 . 2011-10-12 20:07 21504 —-a-w- c:\windows\system32\atimuixx.dll 2011-10-12 20:07 . 2011-10-12 20:07 59392 —-a-w- c:\windows\system32\atiedu64.dll 2011-10-12 20:07 . 2011-10-12 20:07 43520 —-a-w- c:\windows\SysWow64\ati2edxx.dll 2011-10-12 20:04 . 2011-10-12 20:04 4231680 —-a-w- c:\windows\SysWow64\atidxx32.dll 2011-10-12 20:04 . 2011-10-12 20:04 18630656 —-a-w- c:\windows\SysWow64\atioglxx.dll 2011-10-12 19:54 . 2009-12-04 18:19 4960768 —-a-w- c:\windows\system32\atidxx64.dll 2011-10-12 19:46 . 2011-10-12 19:46 51200 —-a-w- c:\windows\system32\aticalrt64.dll 2011-10-12 19:46 . 2011-10-12 19:46 46080 —-a-w- c:\windows\SysWow64\aticalrt.dll 2011-10-12 19:46 . 2011-10-12 19:46 44544 —-a-w- c:\windows\system32\aticalcl64.dll 2011-10-12 19:46 . 2011-10-12 19:46 44032 —-a-w- c:\windows\SysWow64\aticalcl.dll 2011-10-12 19:45 . 2011-10-12 19:45 9877504 —-a-w- c:\windows\system32\aticaldd64.dll 2011-10-12 19:44 . 2011-10-12 19:44 1113088 —-a-w- c:\windows\system32\atiumd6v.dll 2011-10-12 19:44 . 2009-12-04 18:19 4289024 —-a-w- c:\windows\SysWow64\atiumdag.dll 2011-10-12 19:44 . 2011-10-12 19:44 1828864 —-a-w- c:\windows\SysWow64\atiumdmv.dll 2011-10-12 19:44 . 2011-10-12 19:44 4023296 —-a-w- c:\windows\system32\atiumd6a.dll 2011-10-12 19:42 . 2011-10-12 19:42 8391680 —-a-w- c:\windows\SysWow64\aticaldd.dll 2011-10-12 19:39 . 2011-10-12 19:39 58880 —-a-w- c:\windows\system32\coinst.dll 2011-10-12 19:38 . 2011-10-12 19:38 5431808 —-a-w- c:\windows\system32\atiumd64.dll 2011-10-12 19:33 . 2009-12-04 18:19 4174848 —-a-w- c:\windows\SysWow64\atiumdva.dll 2011-10-12 19:31 . 2011-10-12 19:31 479744 —-a-w- c:\windows\system32\atiadlxx.dll 2011-10-12 19:31 . 2011-10-12 19:31 335872 —-a-w- c:\windows\SysWow64\atiadlxy.dll 2011-10-12 19:31 . 2011-10-12 19:31 17408 —-a-w- c:\windows\system32\atig6pxx.dll 2011-10-12 19:31 . 2011-10-12 19:31 14336 —-a-w- c:\windows\SysWow64\atiglpxx.dll 2011-10-12 19:31 . 2011-10-12 19:31 14336 —-a-w- c:\windows\system32\atiglpxx.dll 2011-10-12 19:30 . 2011-10-12 19:30 39936 —-a-w- c:\windows\system32\atig6txx.dll 2011-10-12 19:30 . 2011-10-12 19:30 32768 —-a-w- c:\windows\SysWow64\atigktxx.dll 2011-10-12 19:30 . 2011-10-12 19:30 317952 —-a-w- c:\windows\system32\drivers\atikmpag.sys 2011-10-12 19:29 . 2011-10-12 19:29 40960 —-a-w- c:\windows\system32\atiuxp64.dll 2011-10-12 19:29 . 2011-10-12 19:29 31744 —-a-w- c:\windows\SysWow64\atiuxpag.dll 2011-10-12 19:29 . 2011-10-12 19:29 38912 —-a-w- c:\windows\system32\atiu9p64.dll 2011-10-12 19:29 . 2011-10-12 19:29 29184 —-a-w- c:\windows\SysWow64\atiu9pag.dll 2011-10-12 19:28 . 2011-10-12 19:28 53248 —-a-w- c:\windows\system32\drivers\ati2erec.dll 2011-10-12 19:16 . 2011-10-12 19:16 54784 —-a-w- c:\windows\system32\atimpc64.dll 2011-10-12 19:16 . 2011-10-12 19:16 54784 —-a-w- c:\windows\system32\amdpcom64.dll 2011-10-12 19:16 . 2011-10-12 19:16 53760 —-a-w- c:\windows\SysWow64\atimpc32.dll 2011-10-12 19:16 . 2011-10-12 19:16 53760 —-a-w- c:\windows\SysWow64\amdpcom32.dll 2011-10-01 03:25 . 2011-10-11 18:31 1638912 —-a-w- c:\windows\system32\mshtml.tlb 2011-10-01 02:42 . 2011-10-11 18:31 1638912 —-a-w- c:\windows\SysWow64\mshtml.tlb 2011-08-27 05:37 . 2011-10-11 18:30 861696 —-a-w- c:\windows\system32\oleaut32.dll 2011-08-27 05:37 . 2011-10-11 18:30 331776 —-a-w- c:\windows\system32\oleacc.dll 2011-08-27 04:26 . 2011-10-11 18:30 571904 —-a-w- c:\windows\SysWow64\oleaut32.dll 2011-08-27 04:26 . 2011-10-11 18:30 233472 —-a-w- c:\windows\SysWow64\oleacc.dll 2011-08-20 05:37 . 2011-10-11 18:31 1188864 —-a-w- c:\windows\system32\wininet.dll 2011-08-20 04:31 . 2011-10-11 18:31 981504 —-a-w- c:\windows\SysWow64\wininet.dll 2011-08-17 05:26 . 2011-10-11 18:30 613888 —-a-w- c:\windows\system32\psisdecd.dll 2011-08-17 05:25 . 2011-10-11 18:30 108032 —-a-w- c:\windows\system32\psisrndr.ax 2011-08-17 04:24 . 2011-10-11 18:30 465408 —-a-w- c:\windows\SysWow64\psisdecd.dll 2011-08-17 04:19 . 2011-10-11 18:30 75776 —-a-w- c:\windows\SysWow64\psisrndr.ax . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "msnmsgr"="c:\program files (x86)\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856] "DAEMON Tools Lite"="c:\program files (x86)\DAEMON Tools Lite\DTLite.exe" [2010-04-01 357696] "SpybotSD TeaTimer"="c:\program files (x86)\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-06 2260480] "F.lux"="c:\users\My Computer\Local Settings\Apps\F.lux\flux.exe" [2009-08-29 966656] "Pando Media Booster"="c:\program files (x86)\Pando Networks\Media Booster\PMB.exe" [2011-09-01 3077528] "uTorrent"="c:\program files (x86)\uTorrent\uTorrent.exe" [2011-10-26 641400] "Steam"="c:\program files (x86)\Steam\steam.exe" [2011-11-01 1242448] "Akamai NetSession Interface"="c:\users\My Computer\AppData\Local\Akamai\netsession_win.exe" [2011-11-12 3303000] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] "StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-10-12 343168] "Dell DataSafe Online"="c:\program files (x86)\Dell DataSafe Online\DataSafeOnline.exe" [2009-11-13 1807600] "PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520] "Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2009-06-24 409744] "Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-06-19 494064] "DellSupportCenter"="c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064] "QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2009-11-11 417792] "iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2009-11-13 141600] "DivXUpdate"="c:\program files (x86)\DivX\DivX Update\DivXUpdate.exe" [2010-04-12 1135912] "VirtualCloneDrive"="c:\program files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" [2009-06-17 85160] "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696] "Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-09-07 37296] "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce] "c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"="c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" [2011-10-12 559616] "Launcher"="c:\program files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe" [2011-01-13 165184] . c:\users\My Computer\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192] . c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ McAfee Security Scan Plus.lnk - c:\program files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536] . c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 0 (0x0) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableLUA"= 0 (0x0) "EnableUIADesktopToggle"= 0 (0x0) "PromptOnSecureDesktop"= 0 (0x0) . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32] "mixer"=wdmaud.drv . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys] @="Driver" . R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384] R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576] R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-04-26 135664] R2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368] R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-04-26 135664] R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-01-15 227232] R3 sdAuxService;PC Tools Auxiliary Service;c:\program files (x86)\PC Tools Security\pctsAuxs.exe [2010-03-15 366840] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x] R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x] R3 X6va005;X6va005;c:\users\MYCOMP~1\AppData\Local\Temp\00537B2.tmp [x] S0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore64.sys [x] S0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS64.sys [x] S0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA64.sys [x] S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x] S0 sptd;sptd;c:\windows\System32\Drivers\sptd.sys [x] S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x] S2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe [2009-07-14 27136] S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x] S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2009-06-09 155648] S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2011-01-13 705856] S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [x] S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x] S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [x] S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x] S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [x] . . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost] Akamai REG_MULTI_SZ Akamai . Contents of the 'Scheduled Tasks' folder . 2011-11-14 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-04-26 11:46] . 2011-11-14 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-04-26 11:46] . . ——— x86-64 ———– . . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Apoint"="c:\program files\DellTPad\Apoint.exe" [2009-01-23 305664] "SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2009-06-29 444416] "Broadcom Wireless Manager UI"="c:\program files\Dell\Dell Wireless WLAN Card\WLTRAY.exe" [2009-07-17 4968960] "QuickSet"="c:\program files\Dell\QuickSet\QuickSet.exe" [2009-07-02 3180624] "IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-05 186904] . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "LoadAppInit_DLLs"=0x1 . ——- Supplementary Scan ——- . uLocal Page = c:\windows\system32\blank.htm uStart Page = mLocal Page = c:\windows\SysWOW64\blank.htm IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000 LSP: c:\program files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll TCP: DhcpNameServer = 192.168.1.1 TCP: Interfaces\{B99FD459-9E01-44A6-90AB-5491C4E2287A}\65562796A7F6E602D496649623230303026454736302355636572756: NameServer = 156.154.70.22,156.154.71.22 FF - ProfilePath - c:\users\My Computer\AppData\Roaming\Mozilla\Firefox\Profiles\znh109lv.default\ FF - prefs.js: browser.startup.homepage - about:home . - - - - ORPHANS REMOVED - - - - . Notify-GoToAssist - (no file) SafeBoot-mcmscsvc SafeBoot-MCODS AddRemove-Astroburn Toolbar - c:\program files (x86)\Astroburn Toolbar\uninst.exe . . . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\Akamai] "ServiceDll"="c:\program files (x86)\common files\akamai/netsession_win_dac4cfd.dll" . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\X6va005] "ImagePath"="\??\c:\users\MYCOMP~1\AppData\Local\Temp\00537B2.tmp" . ——————— LOCKED REGISTRY KEYS ——————— . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10b.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\LocalServer32] @="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil10b.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.10" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}] @Denied: (A 2) (Everyone) @="IFlashBroker2" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . Completion time: 2011-11-13 22:18:47 ComboFix-quarantined-files.txt 2011-11-14 06:18 . Pre-Run: 135,949,291,520 bytes free Post-Run: 136,432,287,744 bytes free . - - End Of File - - 1052E2341BF0E8A31DF2E88C5C4D7132
Hi,

Please do the following:

Please download Malwarebytes' Anti-Malware
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <– very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish
Malwarebytes' Anti-Malware 1.51.2.1300 www.malwarebytes.org Database version: 8164 Windows 6.1.7601 Service Pack 1 Internet Explorer 8.0.7601.17514 11/14/2011 7:06:29 PM mbam-log-2011-11-14 (19-06-29).txt Scan type: Quick scan Objects scanned: 175419 Time elapsed: 3 minute(s), 47 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: c:\Users\my computer\downloads\downloadsetup.exe (Affiliate.Downloader) -> Quarantined and deleted successfully. ESET Scan report: C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A application C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\UpdateWorkingDirectory\DSL\hstart.exe a variant of Win32/HiddenStart.A application C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\UpdateWorkingDirectory\DSL\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application C:\Program Files (x86)\GridinSoft Trojan Killer\trojankiller.exe a variant of Win32/1AntiVirus application C:\ProgramData\Spybot - Search & Destroy\Recovery\WinMuollo1.zip Win32/Bagle.gen.zip worm C:\Users\All Users\Spybot - Search & Destroy\Recovery\WinMuollo1.zip Win32/Bagle.gen.zip worm
Hi,

You can delete the Spybot quarantine if you wish, but the files can no longer harm yyour computer in their present location.

Please do the following:

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
—————————————————
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT


Please advise how your computer is running now and if there are any outstanding issues.

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