MattK0re
Topic Starter
My Acer Aspire 5739 has been running very hot with high cpu usage and the fan is constantly running (Even when idle). I've played with the startup, run multiple scans (Advanced SystemCare, MSE, Malwarebytes) and found nothing. The "NT Kernel & System" seems to be taking up a lot of CPU time, and I'm getting frustrated. The computer also freezes multiple times per week, and then after it freezes, the fan keeps going and the computer still runs very warm. Thank you for taking the time to do this.
HIJACKTHIS Log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:09:37 PM, on 11/1/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Richard_Z.H._Wang\FluffyApp\FluffyApp.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\Origin\Origin.exe
C:\Program Files (x86)\Trillian\trillian.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Hotspot Shield\bin\openvpntray.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&a…33z196t48n4u246
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&a…33z196t48n4u246
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&a…33z196t48n4u246
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8118
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;127.0.0.1;*.local;
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Gamingheavensdotcom Toolbar - {54bc2a5d-cd66-42d8-988a-fab4bd4bcfd9} - C:\Program Files (x86)\Gamingheavensdotcom\tbGami.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files (x86)\Hotspot Shield\HssIE\HssIE.dll
O3 - Toolbar: (no name) - {10EDB994-47F8-43F7-AE96-F2EA63E9F90F} - (no file)
O3 - Toolbar: Gamingheavensdotcom Toolbar - {54bc2a5d-cd66-42d8-988a-fab4bd4bcfd9} - C:\Program Files (x86)\Gamingheavensdotcom\tbGami.dll
O3 - Toolbar: @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKCU\..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [38328050E8A58DA138857FE54AF6A87CC306830A._service_run] "C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe" –type=service
O4 - HKCU\..\Run: [Uploadinator] "C:\Users\Matt\AppData\Local\Richard_Z.H._Wang\FluffyApp\FluffyApp.exe"
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
O4 - HKCU\..\Run: [Google Update] "C:\Users\Matt\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [EADM] "C:\Program Files (x86)\Origin\Origin.exe" -AutoStart
O4 - Startup: AutorunsDisabled
O4 - Startup: Trillian.lnk = C:\Program Files (x86)\Trillian\trillian.exe
HIJACKTHIS Log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:09:37 PM, on 11/1/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Richard_Z.H._Wang\FluffyApp\FluffyApp.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\Origin\Origin.exe
C:\Program Files (x86)\Trillian\trillian.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Hotspot Shield\bin\openvpntray.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&a…33z196t48n4u246
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&a…33z196t48n4u246
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&a…33z196t48n4u246
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8118
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;127.0.0.1;*.local;
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Gamingheavensdotcom Toolbar - {54bc2a5d-cd66-42d8-988a-fab4bd4bcfd9} - C:\Program Files (x86)\Gamingheavensdotcom\tbGami.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files (x86)\Hotspot Shield\HssIE\HssIE.dll
O3 - Toolbar: (no name) - {10EDB994-47F8-43F7-AE96-F2EA63E9F90F} - (no file)
O3 - Toolbar: Gamingheavensdotcom Toolbar - {54bc2a5d-cd66-42d8-988a-fab4bd4bcfd9} - C:\Program Files (x86)\Gamingheavensdotcom\tbGami.dll
O3 - Toolbar: @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKCU\..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [38328050E8A58DA138857FE54AF6A87CC306830A._service_run] "C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe" –type=service
O4 - HKCU\..\Run: [Uploadinator] "C:\Users\Matt\AppData\Local\Richard_Z.H._Wang\FluffyApp\FluffyApp.exe"
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
O4 - HKCU\..\Run: [Google Update] "C:\Users\Matt\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [EADM] "C:\Program Files (x86)\Origin\Origin.exe" -AutoStart
O4 - Startup: AutorunsDisabled
O4 - Startup: Trillian.lnk = C:\Program Files (x86)\Trillian\trillian.exe