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Spyware / Malware / Virus Removal

Trojan.Gen.2 followed by Tidserv Activity 2

17 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hi cory,

When you say that some programs are not working which ones are you referring to? As for Norton you might just like to completely uninstall and reinstall that again just to have a completely fresh copy on your system.
————–


You have an older version of Adobe Reader. You can download the current version HERE

You may want to consider Foxit Reader instead. It may be a bit lighter on resources.

Visit their support forum
Foxit Forum

In either case you should uninstall Adobe Reader 9.4.6 first. Be sure to move any PDF documents to another folder first though.
———-

Please download JavaRa to your desktop and unzip it to its own
folder
  • Run JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista), pick the language of your choice and click Select. Then
    click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista) again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest
    Java Runtime Environment (JRE) version for your computer.
———-

Once you get all of that completed please run DDS once more and post the newly created logs into your next reply.
.
DDS (Ver_2011-06-23.01) - NTFSAMD64 
Internet Explorer: 9.0.8112.16421
Run by [removed] at 5:32:21 on 2011-10-30
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3836.1881 [GMT -4:00]
.
AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\system32\atiesrxx.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\atieclxx.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\Program Files (x86)\eBLVD\ebhost.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Users\Public\mysql\bin\mysqld-nt.exe
C:\windows\Explorer.EXE
C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files (x86)\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\ccSvcHst.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\windows\System32\rundll32.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\TOSHIBA\TECO\Teco.exe
C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files\BOINC\boincmgr.exe
C:\Program Files\BOINC\boinctray.exe
C:\Program Files (x86)\Common Files\SupportSoft\bin\bcont.exe
C:\Program Files\BOINC\boinc.exe
C:\windows\system32\conhost.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\PdaNet for Android\PdaNetPC.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files (x86)\Microsoft Streets & Trips 2011\Streets.exe
C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE
C:\windows\splwow64.exe
C:\Windows\system32\WUDFHost.exe
C:\Users\Public\TOS\TOS.exe
C:\Program Files (x86)\eBLVD\ebhost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\SysWOW64\cmd.exe
C:\windows\system32\conhost.exe
C:\windows\SysWOW64\cscript.exe
C:\windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
mURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\IPS\IPSBHO.DLL
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\coIEPlg.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [DS3 Tool] C:\Program Files\MotioninJoy\ds3\DS3_Tool.exe -mini
uRun: [Desktop Software] "C:\Program Files (x86)\Common Files\SupportSoft\bin\bcont.exe"  /ini "C:\Program Files (x86)\ComcastUI\Desktop Software\uinstaller.ini" /fromrun /starthidden
uRun: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silent
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [TWebCamera] "%ProgramFiles%\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [ddoctorv2] "C:\Program Files (x86)\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
StartupFolder: C:\Users\Cory's\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\PDANET~1.LNK - C:\Program Files (x86)\PdaNet for Android\PdaNetPC.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {297DE2B6-509A-4B36-93C5-A65276606900} - hxxp://www.in.honda.com/rraaapps/rraasec/codebase/RRAAINAX/RraainAX.CAB
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://akamaicdn.webex.com/client/WBXclient-T27L10NSP25-10481/nbr/ieatgpc1.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{29C43A92-DCC1-4DD3-8519-D08A5773B253} : DhcpNameServer = 192.168.42.129
TCP: Interfaces\{6F03E144-5C89-4AE4-B521-E65C0966017A} : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{6F03E144-5C89-4AE4-B521-E65C0966017A}\2456C6B696E6F5E4F575962756C6563737F5246434234344 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{6F03E144-5C89-4AE4-B521-E65C0966017A}\2656C6B696E6 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{6F03E144-5C89-4AE4-B521-E65C0966017A}\2656C6B696E6534376 : DhcpNameServer = 192.168.2.1 [removed] [removed]
TCP: Interfaces\{6F03E144-5C89-4AE4-B521-E65C0966017A}\475736B65627 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{6F03E144-5C89-4AE4-B521-E65C0966017A}\E4544574541425 : DhcpNameServer = 192.168.1.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO-X64:	 0x1 - No File
BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO-X64:	 HP Print Enhancer - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64:	 AcroIEHelperStub - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\coIEPlg.dll
BHO-X64:	 Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\IPS\IPSBHO.DLL
BHO-X64:	 Symantec Intrusion Prevention - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64:	 HP Smart BHO Class - No File
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\coIEPlg.dll
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun-x64: [TWebCamera] "%ProgramFiles%\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun-x64: [ddoctorv2] "C:\Program Files (x86)\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun-x64: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\windows\system32\Drivers\PxHlpa64.sys –> C:\windows\system32\Drivers\PxHlpa64.sys [?]
R0 SymDS;Symantec Data Store;C:\windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS –> C:\windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS –> C:\windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS [?]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\system32\DRIVERS\tos_sps64.sys –> C:\windows\system32\DRIVERS\tos_sps64.sys [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20111014.001\BHDrvx64.sys [2011-10-14 1155704]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20111028.030\IDSviA64.sys [2011-10-28 488568]
R1 SymIRON;Symantec Iron Driver;C:\windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS –> C:\windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS [?]
R1 SymNetS;Symantec Network Security WFP Driver;C:\windows\system32\Drivers\N360x64\0501000.01D\SYMNETS.SYS –> C:\windows\system32\Drivers\N360x64\0501000.01D\SYMNETS.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys –> C:\windows\system32\DRIVERS\vwififlt.sys [?]
R2 AMD External Events Utility;AMD External Events Utility;C:\windows\system32\atiesrxx.exe –> C:\windows\system32\atiesrxx.exe [?]
R2 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [2009-8-10 248688]
R2 ConfigFree Gadget Service;ConfigFree Gadget Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe [2009-7-14 42368]
R2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [2009-3-10 46448]
R2 eBLVD;eBLVD;C:\Program Files (x86)\eBLVD\ebhost.exe [2011-1-26 593464]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-10-28 366152]
R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\ccsvchst.exe [2011-10-2 130008]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2009-8-11 252272]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\system32\DRIVERS\TVALZFL.sys –> C:\windows\system32\DRIVERS\TVALZFL.sys [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-8-12 136824]
R3 FwLnk;FwLnk Driver;C:\windows\system32\DRIVERS\FwLnk.sys –> C:\windows\system32\DRIVERS\FwLnk.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\windows\system32\drivers\mbam.sys –> C:\windows\system32\drivers\mbam.sys [?]
R3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys –> C:\windows\system32\DRIVERS\pgeffect.sys [?]
R3 pneteth;PdaNet Broadband;C:\windows\system32\DRIVERS\pneteth.sys –> C:\windows\system32\DRIVERS\pneteth.sys [?]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys –> C:\windows\system32\Drivers\RtsUStor.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\system32\DRIVERS\Rt64win7.sys –> C:\windows\system32\DRIVERS\Rt64win7.sys [?]
R3 rtl8192se;Realtek Wireless LAN 802.11n PCI-E NIC NT Driver;C:\windows\system32\DRIVERS\rtl8192se.sys –> C:\windows\system32\DRIVERS\rtl8192se.sys [?]
R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-1-17 54136]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2009-8-3 137560]
R3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2009-8-4 826224]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 pnetmdm;PdaNet Modem;C:\windows\system32\DRIVERS\pnetmdm64.sys –> C:\windows\system32\DRIVERS\pnetmdm64.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsusbflt.sys –> C:\windows\system32\drivers\tsusbflt.sys [?]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\windows\system32\DRIVERS\vwifimp.sys –> C:\windows\system32\DRIVERS\vwifimp.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe –> C:\windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2011-10-29 03:38:30	——–	d—–w-	C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-10-28 15:40:57	——–	d—–w-	C:\$RECYCLE.BIN
2011-10-27 18:13:27	109328	—-a-w-	C:\windows\SysWow64\msg723.acm
2011-10-24 12:41:22	——–	d—–w-	C:\windows\crystal
2011-10-24 12:36:11	472808	—-a-w-	C:\windows\SysWow64\deployJava1.dll
2011-10-23 01:48:47	98816	—-a-w-	C:\windows\sed.exe
2011-10-23 01:48:47	518144	—-a-w-	C:\windows\SWREG.exe
2011-10-23 01:48:47	256000	—-a-w-	C:\windows\PEV.exe
2011-10-23 01:48:47	208896	—-a-w-	C:\windows\MBR.exe
2011-10-20 18:02:43	16728065	—-a-w-	C:\Setup_V14.0.35_TOS_Oct152011.exe
2011-10-20 08:35:52	——–	d—–w-	C:\Users\Cory's\AppData\Local\NPE
2011-10-14 08:06:10	——–	d—–w-	C:\Users\Cory's\AppData\Local\{D57C3781-DE2B-4DDE-B3E0-A0E294C38C55}
2011-10-14 08:05:59	——–	d—–w-	C:\Users\Cory's\AppData\Local\{6C50881F-52A9-4320-A52D-A0ABA8200630}
2011-10-14 07:43:02	——–	d—–w-	C:\Users\Cory's\AppData\Roaming\Origin
2011-10-14 07:42:39	——–	d—–w-	C:\Users\Cory's\AppData\Local\Origin
2011-10-14 07:42:14	——–	d—–w-	C:\ProgramData\Origin
2011-10-14 07:42:13	——–	d—–w-	C:\Program Files (x86)\Origin Games
2011-10-14 07:41:34	——–	d—–w-	C:\Program Files (x86)\Origin
2011-10-13 02:37:49	3138048	—-a-w-	C:\windows\System32\win32k.sys
2011-10-13 02:35:32	75776	—-a-w-	C:\windows\SysWow64\psisrndr.ax
2011-10-13 02:35:32	613888	—-a-w-	C:\windows\System32\psisdecd.dll
2011-10-13 02:35:32	465408	—-a-w-	C:\windows\SysWow64\psisdecd.dll
2011-10-13 02:35:31	108032	—-a-w-	C:\windows\System32\psisrndr.ax
2011-10-13 02:34:12	571904	—-a-w-	C:\windows\SysWow64\oleaut32.dll
2011-10-13 02:34:12	331776	—-a-w-	C:\windows\System32\oleacc.dll
2011-10-13 02:34:12	233472	—-a-w-	C:\windows\SysWow64\oleacc.dll
2011-10-13 02:34:11	861696	—-a-w-	C:\windows\System32\oleaut32.dll
2011-10-12 04:53:23	——–	d—–w-	C:\Users\Cory's\AppData\Local\{05E6AE91-0E74-4C0F-AB89-C8FB70CE78D3}
2011-10-12 04:52:59	——–	d—–w-	C:\Users\Cory's\AppData\Local\{68AA567A-7506-41C3-9830-8349824833A0}
2011-10-06 03:41:24	——–	d—–w-	C:\Users\Cory's\AppData\Roaming\Malwarebytes
2011-10-06 03:41:11	——–	d—–w-	C:\ProgramData\Malwarebytes
2011-10-06 03:41:07	25416	—-a-w-	C:\windows\System32\drivers\mbam.sys
2011-10-02 21:17:45	912504	—-a-w-	C:\windows\System32\drivers\N360x64\0501000.01D\symefa64.sys
2011-10-02 21:17:45	386168	—-a-w-	C:\windows\System32\drivers\N360x64\0501000.01D\symnets.sys
2011-10-02 21:17:44	744568	—-a-w-	C:\windows\System32\drivers\N360x64\0501000.01D\srtsp64.sys
2011-10-02 21:17:44	450680	—-a-w-	C:\windows\System32\drivers\N360x64\0501000.01D\symds64.sys
2011-10-02 21:17:44	40568	—-a-w-	C:\windows\System32\drivers\N360x64\0501000.01D\srtspx64.sys
2011-10-02 21:17:44	171128	—-a-r-	C:\windows\System32\drivers\N360x64\0501000.01D\ironx64.sys
2011-10-02 21:17:15	——–	d—–w-	C:\windows\System32\drivers\N360x64\0501000.01D
2011-10-02 05:10:49	——–	d—–w-	C:\ProgramData\Electronic Arts
2011-10-02 05:03:42	——–	d—–w-	C:\Program Files (x86)\Microsoft WSE
2011-10-01 17:56:32	34288	—-a-w-	C:\windows\System32\drivers\GEARAspiWDM.sys
2011-09-30 14:09:46	9049936	—-a-w-	C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{5AF91242-10D5-4987-97AD-ED6E3BA32DA7}\mpengine.dll
.
==================== Find3M  ====================
.
2011-10-24 12:45:07	43	—-a-w-	C:\TOSSetup.bat
2011-10-02 21:17:47	174200	—-a-w-	C:\windows\System32\drivers\SYMEVENT64x86.SYS
2011-09-27 08:30:28	404640	—-a-w-	C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-09-16 11:34:58	16708131	—-a-w-	C:\Setup_V14.0.30_TOS_Sep142011.exe
.
============= FINISH:  5:33:02.84 ===============
IT APPEARS THAT YOUR LOGS ARE NOW CLEAN :D SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!! :D

This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.
———-

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following text into the Run box as shown and click OK.
Combofix /Uninstall
(Note: There is a space between the ..X and the /U that needs to be there.)

[external image: Posted Image]
———-

Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

Here are some tips to reduce the potential for spyware infection in the future:

1. Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
2. Enable Protected Mode in Internet Explorer. This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code. To make sure this is running follow these steps:
  • Open Internet Explorer
  • Click on Tools > Internet Options
  • Press Security tab
  • Select Internet zone then place check next to Enable Protected Mode if not already done
  • Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
  • Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.
3. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

4. Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. A tutorial on firewalls can be found here. **There are firewalls listed in this tutorial that could be downloaded and used but I would personally only recommend using one of the following two below:
Online Armor Free
Agnitum Outpost Firewall Free

5. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

6. Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

7. WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

8.Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

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