Webpages displayed incorrectly - not functioning

Hi, I installed anti-malware tools mentioned in attached document "whatthetech". All is working fine except that since then there are webpages that show/are not usable - I sreenshotted some expamples, see attached documents "new.yahoo.com" and "rottentomatoes.com". Also attached are the "errordetails" shown on mentioned webpages. Any ideas as to why this is happening and soltutions to stop this from happening? Thanks, VB

Hi vanboe, welcome to WhatTheTech. So what exactly are you using now for Anti-virus and/or Anti-spyware? If you did install Spybot Search & Destroy and enabled Tea Timer, disable it and see if that helps.

Hi Rich, I ifollowed all instructions in the whatthetech doc I attached and installed all tools mentioned in there. As Firewall I choose Sunbelt Personal Firewall and Anti-Virus Program Microsoft Security Essentials. So I do have Spybot running. I just disabled tea-timer, went to news.yahoo and rottentomatoes but the problem is still there. Any other ideas? -VB

I meant "Hi Ztruker"

Hi, I ran into another example of the problem that might provide some insight. See attached doc. Thanks! -VB

I'l just jump in here while Rich is zzzzzzzz …ing. On the IE page shown, that's a security view page asking for permission to view. The same would happen if you went to your Paypal account (for instance). You could go to Tools / Internet options and tone your browser security down a notch or too. OR, you have a live security app. being over zealous. Are you sure you disabled Tea-timer? Cheers, Lee

Thanks Lee. My browser security settings were not changed and it never showed this message before on the frequent flyeroverview. I just changed the security setting of my browser (IE) from default(= Medium-High) to Medium. The question still pops up in the frequent flyer site. Could this at all be related in any way to the problems I am having (see example screenshots of rottentomatoes and news.yahoo)? Or am I facing two problems now? Teatimer is off (see newly attached screenshot) -VB

Uninstall the anti-malware tools in the reverse order you installed them, checking after each one. Sure looks like one of them is causing this problem. Also, can you provide a link to the WTT document you were following please?

Hi,

I will do as such and let you know the outcome.

The WTT doc I used http://forums.whatthetech.com/index.php?showtopic=57817

Thanks,
-VB

Thanks for the link VB. I've asked the malware folks to look at that tutorial.

That document has now been removed,

I also received a suggestion to have you look at an IE-SPYAD document that contains this:

————————————-
How can I tell which entry is causing
a problem with a web site?
————————————-

Web pages can draw content from multiple sources, including third party sources. Thus, for example, you might visit www.cnn.com and
encounter a widget on that page that doesn't work. But that widget isn't being drawn from cnn.com (which isn't even IE-SPYAD). In
this case, you'll have to identify the sources for the content on cnn.com's home page. It's likely that the widget is being pulled
from some third-party source (say, doubleclick.net) that IS in IE-SPYAD's list of Restricted domains and servers. If you can identify
the source for content that isn't working, you can then remove the entry which is causing the problem from the Restricted sites zone.

It can be a bit tricky to identify all the sources for a web page's content. One good tip-off that a web page is drawing content from
multiple sources is the "Mixed" zone icon that you might see in the bottom right-hand corner of Internet Explroer. A "Mixed" zone
means that a web page is drawing content from multiple sources which fall into different zones. One of those sources is likely in the
Restricted sites zone.

There are several ways to identify all the sources for a web page's content:

1. Info on the page itself

Hover your mouse over images (esp. banner ads) and other links and watch the bottom band of Internet Explorer, which previews the
sites which are linked to. You can also right-click on images and look at the "Properties" for those images. Either method will
provide some indication as to where page content is being drawn from.

2. The IE6 Privacy Report

In Internet Explorer 6.0, go "View" >> "Privacy Report." The Privacy Report gives you a rundown of "Web sites with content on the
page."

3. Personal firewall logs

Most personal firewalls provide logging of some sort, and you can look through your firewall's logs to get some indication of the
sources for a page's content.

4. View the HTML source

Go "View" >> "Source" to open the HTML source for a page. Looking through HTML can be a pain, but it does reveal all the sources for
page content. Note: if the site uses frames, you'll have to open the framed page separately (right click on the framed page, then
"Open Frame in New Window"). Then you can "View" >> "Source."

It's not always difficult to track down the specific entry in the Restricted sites zone that's causing a web site not to work, but
sometimes it does require some patience.

Hi, It is the Sunbelt Personal Firewall (SPF). When I disable this, the Internet pages are running in the way they should! It could be one of SPF's settings? Or should SPF be removed completely? In which case - what other Firewall would you recommend? I removed Microsoft Security Essentials. I had the idea it impacted my performance - could that be correct? Any suggestions for another good Anti-virus product? Thanks, -VB

MSE typically has less impact on performance than any other anti-virus I've see. On systems where it has used a lot of CPU, the info at this link Microsoft Security Essentials MsMpEng.exe using high CPU Time seems to resolve it. You exclude the MSE directory.

As for a firewall. I don't use any other than the one that comes with XP/Vista/Windows 7. I don't see the need.

I'm behind a router which provides a good hardware firewall and the built in firewall is good enough for me.

I use MSE and Malware Bytes Anti Malware Pro ($29.95/year) and have not had any problems. MBAM does a good job of blocking bogus web sites and MSE does a good job for the rest (so far).

Hi, vanboe I had one come in the shop yesterday with a similar problem it appears the customer had inadvertantly set the Style on Internet Explorer to "No style" to see if this is the problem on your computer,It might be best to open IE and click on View ( if you don't have a menu bar with View on it….. then Alt+M will usually help) Once you have View open, then click on Style and set it to default. Let us know if this does the trick for you. Regards paws