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Spyware / Malware / Virus Removal

Unusual computer activity

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Post #1
Good afternoon,

I am trying to have my log scanned for possible remote access. My computer is extremely slow. In addition to the computer being slow; when it is left on, i return and there are several programs opened on the desktop and sometimes the internet is up. I am not sure if someone has remote access to my computer or if this is virus activity. I am posting my log below. Thank you for any assistance you can provide. :D

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:37:26 PM, on 7/19/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files\Raxco\PerfectSpeed20\Rx2AgentS1.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\Dwm.exe
C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\eMode\PCM\PCMService.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Raxco\PerfectSpeed20\PerfectSpeed.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Users\Bettie\Downloads\HiJackThis(1).exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.us.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.us.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Windows\system32\ActiveToolBand.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [PCMService] "C:\Acer\Empowering Technology\eMode\PCM\PCMService.exe"
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\ARO.exe -rem
O4 - HKCU\..\Run: [SpeedItUpEX] C:\Program Files\SpeedItUpFree\SpeedItUp.exe -MINI
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ASO3DiskOptimizer - Systweak Inc. - C:\Program Files\Advanced System Optimizer 3\ASO3DefragSrv.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.vista.exe
O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender S.R.L. - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Rx2Agent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectSpeed20\Rx2Agent.exe
O23 - Service: Rx2Engine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectSpeed20\Rx2Engine.exe
O23 - Service: Viewpoint Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe

–
End of file - 8535 bytes
Post #2
Hi giftedhands,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

I'd like to see a deeper scan:

Please download DDS by sUBs from one of the following links and save it to your desktop.
    • DDS.scr
    • DDS.pif
  • Disable any script blocking protection (How to Disable your Security Programs)
  • Double click DDS icon to run the tool (may take up to 3 minutes to run)
  • When done, DDS.txt will open.
  • After a few moments, attach.txt will open in a second window.
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and the click UPLOAD.
Post #3
Hi TomK, Thank you for assisting with my computer issues. FYI, if it takes me some time to respond its because my daughter is helping me and I have to wait until she can come to respond to your posts :pullhair: . I am pasting the DDS log and attaching the attach.txt file now. . DDS (Ver_2011-06-23.01) - NTFSx86 Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_20 Run by [removed] at 21:34:20 on 2011-07-23 Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.767.225 [GMT -4:00] . AV: BitDefender *Enabled/Outdated* {5988F8C3-A12C-B8DD-7291-D5248C8353F8} SP: BitDefender *Enabled/Outdated* {E2E91927-8716-B753-4821-EE56F7041945} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} FW: BitDefender *Enabled* {61B379E6-EB43-B985-59CE-7C1172501483} . ============== Running Processes =============== . C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\nvvsvc.exe C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\SLsvc.exe C:\Windows\system32\rundll32.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files\Advanced System Optimizer 3\ASO3DefragSrv.exe C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.vista.exe C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe C:\Windows\system32\svchost.exe -k hpdevmgmt C:\Program Files\iolo\common\lib\ioloServiceManager.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Common Files\Motive\McciCMService.exe C:\Windows\System32\svchost.exe -k HPZ12 C:\Windows\System32\svchost.exe -k HPZ12 C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files\Raxco\PerfectSpeed20\Rx2Agent.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\system32\taskeng.exe C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe C:\Windows\system32\WUDFHost.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Windows\RtHDVCpl.exe C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe C:\Acer\Empowering Technology\eMode\PCM\PCMService.exe C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files\Raxco\PerfectSpeed20\Rx2AgentS1.exe C:\Windows\Explorer.EXE C:\Windows\system32\svchost.exe -k WindowsMobile C:\Program Files\iolo\System Mechanic Professional\SMTrayNotify.exe C:\Windows\system32\taskeng.exe C:\Program Files\Advanced System Optimizer 3\ASO3.exe C:\Program Files\Raxco\PerfectSpeed20\Rx2Engine.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Mozilla Firefox\plugin-container.exe C:\Windows\system32\taskeng.exe C:\Program Files\Microsoft Office\Office10\WINWORD.EXE C:\Windows\system32\wbem\wmiprvse.exe . ============== Pseudo HJT Report =============== . uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei;=utf-8&fr;=b1ie7 uStart Page = hxxp://att.yahoo.com/ mStart Page = hxxp://en.us.acer.yahoo.com mDefault_Page_URL = hxxp://en.us.acer.yahoo.com BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\windows\system32\ActiveToolBand.dll BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll TB: {10134636-E7AF-4AC5-A1DC-C7C44BB97D81} - No File TB: {07B18EA9-A523-4961-B6BB-170DE4475CCA} - No File TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll uRun: [Acer Tour Reminder] uRun: [AROReminder] c:\program files\advanced registry optimizer\ARO.exe -rem uRun: [SpeedItUpEX] c:\program files\speeditupfree\SpeedItUp.exe -MINI mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide mRun: [RtHDVCpl] RtHDVCpl.exe mRun: [Acer Tour] mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe mRun: [PCMService] "c:\acer\empowering technology\emode\pcm\PCMService.exe" mRun: [SMSERIAL] c:\program files\motorola\smserial\sm56hlpr.exe mRun: [eRecoveryService] mRun: [] mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll LSP: c:\windows\system32\iavlsp.dll LSP: c:\program files\iolo\common\firewall\iFW_Xfilter.dll DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab TCP: DhcpNameServer = 192.168.1.254 TCP: Interfaces\{69E14A43-1964-4C36-9C15-F7285A51AC77} : DhcpNameServer = 192.168.1.254 . ================= FIREFOX =================== . FF - ProfilePath - c:\users\bettie\appdata\roaming\mozilla\firefox\profiles\diobrvsp.default\ FF - prefs.js: browser.startup.homepage - yahoo.com FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll . —- FIREFOX POLICIES —- FF - user.js: yahoo.homepage.dontask - true ============= SERVICES / DRIVERS =============== . R0 XPacket;iolo Personal Firewall Driver;c:\windows\system32\xpacket.sys [2011-5-14 39424] R1 BdfNdisf;BitDefender Firewall NDIS 6 Filter Driver;c:\windows\system32\drivers\BdfNdisf6.sys [2009-6-26 70664] R1 ElRawDisk;ElRawDisk;c:\windows\system32\drivers\elrawdsk.sys [2011-5-14 12800] R2 BDVEDISK;BDVEDISK;c:\program files\bitdefender\bitdefender 2010\bdvedisk.sys [2009-4-1 82696] R3 BDFM;BDFM;c:\windows\system32\drivers\bdfm.sys [2009-6-29 152328] S3 ADASPROT;SYSTWEAKASO;c:\program files\advanced system optimizer 3\adasprot32.sys [2011-5-12 6656] . =============== File Associations =============== . JSEFile=NOTEPAD.EXE %1 regfile=NOTEPAD.EXE %1 scrfile=NOTEPAD.EXE %1 VBEFile=NOTEPAD.EXE %1 VBSFile=NOTEPAD.EXE %1 . =============== Created Last 30 ================ . 2011-07-22 05:49:12 6881616 —-a-w- c:\programdata\microsoft\windows defender\definition updates\{2c0a3352-6ed4-43f1-9257-a1e842396b57}\mpengine.dll 2011-07-13 01:55:24 2043392 —-a-w- c:\windows\system32\win32k.sys 2011-07-13 01:55:12 49152 —-a-w- c:\windows\system32\csrsrv.dll 2011-07-13 01:55:12 375808 —-a-w- c:\windows\system32\winsrv.dll 2011-06-29 07:01:36 2382848 —-a-w- c:\windows\system32\mshtml.tlb 2011-06-29 07:01:35 141104 —-a-w- c:\program files\internet explorer\sqmapi.dll 2011-06-29 07:01:33 1797632 —-a-w- c:\windows\system32\jscript9.dll 2011-06-29 02:11:00 276992 —-a-w- c:\windows\system32\schannel.dll 2011-06-28 13:52:59 766976 —-a-w- c:\program files\common files\microsoft shared\vgx\VGX.dll 2011-06-28 13:52:58 386560 —-a-w- c:\program files\internet explorer\jsdbgui.dll 2011-06-28 13:52:58 149504 —-a-w- c:\program files\internet explorer\jsprofilerui.dll 2011-06-28 13:52:58 110592 —-a-w- c:\windows\system32\IEAdvpack.dll 2011-06-28 13:52:57 22016 —-a-w- c:\program files\internet explorer\ExtExport.exe . ==================== Find3M ==================== . 2011-06-23 19:41:32 404640 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2011-05-24 23:14:10 222080 ——w- c:\windows\system32\MpSigStub.exe 2011-05-14 05:32:34 74703 —-a-w- c:\windows\system32\mfc45.dll 2011-05-02 17:16:14 739328 —-a-w- c:\windows\system32\inetcomm.dll 2011-04-29 13:25:10 146432 —-a-w- c:\windows\system32\drivers\srv2.sys 2011-04-29 13:25:09 102400 —-a-w- c:\windows\system32\drivers\srvnet.sys 2011-04-29 13:24:50 214016 —-a-w- c:\windows\system32\drivers\mrxsmb10.sys 2011-04-29 13:24:42 79872 —-a-w- c:\windows\system32\drivers\mrxsmb20.sys 2011-04-29 13:24:40 106496 —-a-w- c:\windows\system32\drivers\mrxsmb.sys . ============= FINISH: 21:37:38.52 ===============

Attachments:

Post #4
giftedhands,

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://forums.whatthetech.com/How_Disable_…ams_t96260.html

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Post #5
Hi TomK,

I am attaching the log from combofix.

Thank you,

zComboFix 11-07-26.03 - Bettie 07/26/2011 20:46:27.1.1 - x86
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.767.134 [GMT -4:00]
Running from: c:\users\[removed]\Desktop\New Folder\ComboFix.exe
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Bettie\Documents\~WRL0268.tmp
c:\users\Bettie\Documents\~WRL1358.tmp
.
.
((((((((((((((((((((((((( Files Created from 2011-06-27 to 2011-07-27 )))))))))))))))))))))))))))))))
.
.
2011-07-27 00:53 . 2011-07-27 00:53 ——– d—–w- c:\users\Default\AppData\Local\temp
2011-07-26 15:37 . 2011-07-13 03:39 6881616 —-a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{C776ADB8-3993-47C4-9DAA-92808470DE21}\mpengine.dll
2011-07-13 01:55 . 2011-06-02 13:34 2043392 —-a-w- c:\windows\system32\win32k.sys
2011-07-13 01:55 . 2011-04-20 15:55 375808 —-a-w- c:\windows\system32\winsrv.dll
2011-07-13 01:55 . 2011-04-20 15:50 49152 —-a-w- c:\windows\system32\csrsrv.dll
2011-06-29 07:01 . 2011-04-22 23:25 2382848 —-a-w- c:\windows\system32\mshtml.tlb
2011-06-29 07:01 . 2011-04-25 15:29 141104 —-a-w- c:\program files\Internet Explorer\sqmapi.dll
2011-06-29 07:01 . 2011-04-22 23:35 1797632 —-a-w- c:\windows\system32\jscript9.dll
2011-06-29 02:11 . 2011-04-29 15:59 276992 —-a-w- c:\windows\system32\schannel.dll
2011-06-28 13:52 . 2011-06-28 13:52 386560 —-a-w- c:\program files\Internet Explorer\jsdbgui.dll
2011-06-28 13:52 . 2011-06-28 13:52 149504 —-a-w- c:\program files\Internet Explorer\jsprofilerui.dll
2011-06-28 13:52 . 2011-06-28 13:52 110592 —-a-w- c:\windows\system32\IEAdvpack.dll
2011-06-28 13:52 . 2011-06-28 13:52 22016 —-a-w- c:\program files\Internet Explorer\ExtExport.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-06-23 19:41 . 2011-06-23 19:41 404640 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-24 23:14 . 2009-10-02 19:37 222080 ——w- c:\windows\system32\MpSigStub.exe
2011-05-14 05:32 . 2011-05-14 05:32 74703 —-a-w- c:\windows\system32\mfc45.dll
2011-05-02 17:16 . 2011-06-15 22:22 739328 —-a-w- c:\windows\system32\inetcomm.dll
2011-04-29 13:25 . 2011-06-15 22:23 146432 —-a-w- c:\windows\system32\drivers\srv2.sys
2011-04-29 13:25 . 2011-06-15 22:23 102400 —-a-w- c:\windows\system32\drivers\srvnet.sys
2011-04-29 13:24 . 2011-06-15 22:22 214016 —-a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-04-29 13:24 . 2011-06-15 22:22 79872 —-a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-04-29 13:24 . 2011-06-15 22:21 106496 —-a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-06-16 04:17 . 2011-06-23 19:21 142296 —-a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2009-06-27 04:17 . 2010-11-29 05:24 46592 —-a-w- c:\program files\mozilla firefox\components\FFComm.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AROReminder"="c:\program files\Advanced Registry Optimizer\ARO.exe" [2008-08-22 2084480]
"SpeedItUpEX"="c:\program files\SpeedItUpFree\SpeedItUp.exe" [2010-11-17 2274816]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2007-02-15 4390912]
"eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\eDSloader.exe" [2007-02-07 464168]
"PCMService"="c:\acer\Empowering Technology\eMode\PCM\PCMService.exe" [2007-01-13 151552]
"SMSERIAL"="c:\program files\Motorola\SMSERIAL\sm56hlpr.exe" [2006-10-09 729088]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-06-20 13535776]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0sasnative32
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Adobe Acrobat Speed Launcher.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Adobe Acrobat Speed Launcher.lnk
backup=c:\windows\pss\Adobe Acrobat Speed Launcher.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk
backup=c:\windows\pss\Adobe Gamma Loader.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Empowering Technology Launcher.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Empowering Technology Launcher.lnk
backup=c:\windows\pss\Empowering Technology Launcher.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnk.CommonStartup
backupExtension=.CommonStartup
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Apanel
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acer Assist Launcher]
2007-02-02 18:05 1261568 —-a-w- c:\program files\Acer Assist\launcher.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acer Empowering Technology Monitor]
2007-01-24 17:27 319488 —-a-w- c:\acer\Empowering Technology\SysMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acer Product Registration]
2007-02-02 19:24 3383296 —-a-w- c:\program files\Acer Registration\ACE1.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acer Tour Reminder]
2007-02-16 01:39 151552 —-a-w- c:\acer\AcerTour\Reminder.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 7.0]
2004-12-14 06:12 483328 —-a-w- c:\program files\Adobe\Acrobat 7.0\Distillr\acrotray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2010-09-21 04:07 932288 —-a-r- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2010-09-23 09:47 35760 —-a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2006-12-11 02:52 49152 —-a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\hpqSRMon]
2007-08-22 21:31 80896 —-a-w- c:\program files\HP\Digital Imaging\bin\HpqSRmon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PerfectSpeed.exe]
2010-01-21 14:33 7365896 —-a-w- c:\program files\Raxco\PerfectSpeed20\PerfectSpeed.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Share-to-Web Namespace Daemon]
2001-07-03 14:11 57344 —-a-w- c:\program files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Sidebar]
2009-04-11 06:28 1233920 —-a-w- c:\program files\Windows Sidebar\sidebar.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Speech Recognition]
2008-01-19 07:33 49664 —-a-w- c:\windows\Speech\Common\sapisvr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpeedItUpEX]
2010-11-17 18:39 2274816 —-a-w- c:\program files\SpeedItUpFree\SpeedItUp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Mobile Device Center]
2007-05-31 13:21 648072 —-a-w- c:\windows\WindowsMobile\wmdc.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]
2008-01-19 07:33 202240 —-a-w- c:\program files\Windows Media Player\wmpnscfg.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
R0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [x]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 ADASPROT;SYSTWEAKASO;c:\program files\Advanced System Optimizer 3\adasprot32.sys [2009-08-18 6656]
R3 Rx2Engine;Rx2Engine;c:\program files\Raxco\PerfectSpeed20\Rx2Engine.exe [2010-01-21 947464]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S1 ElRawDisk;ElRawDisk;c:\windows\system32\drivers\elrawdsk.sys [2008-09-03 12800]
S2 ASO3DiskOptimizer;ASO3DiskOptimizer;c:\program files\Advanced System Optimizer 3\ASO3DefragSrv.exe [2009-09-22 201960]
S2 Rx2Agent;Rx2Agent;c:\program files\Raxco\PerfectSpeed20\Rx2Agent.exe [2010-01-21 779528]
S2 Viewpoint Service;Viewpoint Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2008-04-04 30152]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2011-07-24 c:\windows\Tasks\ASOService.job
- c:\program files\Advanced System Optimizer 3\ASO3.exe [2011-05-13 00:59]
.
.
——- Supplementary Scan ——-
.
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uStart Page = hxxp://att.yahoo.com/
mStart Page = hxxp://en.us.acer.yahoo.com
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\Bettie\AppData\Roaming\Mozilla\Firefox\Profiles\diobrvsp.default\
FF - prefs.js: browser.startup.homepage - yahoo.com
FF - user.js: yahoo.homepage.dontask - true
.
.
——- File Associations ——-
.
JSEFile=NOTEPAD.EXE %1
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)
HKCU-Run-Acer Tour Reminder - (no file)
HKLM-Run-Acer Tour - (no file)
HKLM-Run-eRecoveryService - (no file)
MSConfigStartUp-BDAgent - c:\program files\BitDefender\BitDefender 2010\bdagent.exe
MSConfigStartUp-BitDefender Antiphishing Helper - c:\program files\BitDefender\BitDefender 2010\IEShow.exe
MSConfigStartUp-CleanUp - c:\users\Bettie\AppData\Local\Temp\200998163948_mcappins.exe
MSConfigStartUp-iolo Startup - c:\program files\iolo\Common\Lib\ioloLManager.exe
MSConfigStartUp-Symantec PIF AlertEng - c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
AddRemove-SpeedItupFree4.01 - c:\windows\iun6002.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-07-26 20:53
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes …
.
scanning hidden autostart entries …
.
scanning hidden files …
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————
.
[HKEY_USERS\S-1-5-21-3168221375-1000150114-59586180-1000\¬ î**]
@Allowed: (Read) (RestrictedCode)
"MachineID"=hex:ff,c6,0c,2d,ec,9a,43,00
DUMPHIVE0.003 (REGF)
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2011-07-26 20:57:41
ComboFix-quarantined-files.txt 2011-07-27 00:57
.
Pre-Run: 29,982,117,888 bytes free
Post-Run: 29,923,639,296 bytes free
.
- - End Of File - - 8A74AB4BF6B4BE721AFA45BA4C343052
Post #6
giftedhands,

I'm not seeing the cause of your "unusual activity" but there is a couple things to deal with.

First… you have an orphaned driver,

  • Hold windows key , then press R to bring up the runbox.
  • Type notepad.exe in the Run Box.
    Copy and Paste everything from the Quote box into Notepad:

    @Echo off
    sc stop "Lbd"
    sc delete "Lbd"
    del delete.bat

  • Save the file to your DESKTOP as "delete.bat". Make sure to save it with the quotes. Once saved, the icon to click should look like this on your desktop:[external image: Posted Image]
  • Double click delete.bat.

Then…

Your Java is out of date and you have other old versions still on your computer, those old versions are now a security vulnerability:

Please download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer - Version 6 update 26

And finally… you have multiple "optimizer" type programs running. Personally, I don't recommend any of them.. but if you are going to use them, don't run more than one. I see SpeedItUpEX, PerfectSpeed, and Advanced System Optimizer 3. Some of these programs have a "registry fixer" component. Never use it. Ever. It is extremely unlikely that using it will do your computer any good… and there is a high probability that you could cause harm. Sometimes irreparable. Anyhow… please uninstall any extra programs so that you have no more than one of these type of programs (preferably none).

After you've done all of that… please advise me as to any current symptoms you are noticing.
Post #7
Hi TomK, I am in the process of completing the steps, but I wanted to respond so that my topic is not closed. Thank you,
Post #9
Hi TomK, I have completed all the steps in your last post. As of now I haven't seen anything unusual and my computer is much faster than it was previously, I have to wait until tomorrow morning to see if the internet is up and the search window is opened with files listed. I will re-post tomorrow. Also do you recommend I shut the computer down each day? Thank you so much for your assistance, you've have been a great help! :D
Post #10
giftedhands,

Personally, I rarely shut my computer off. Sometimes months go by without shutting down. I don't believe I can give you a "good" recommendation as to what you should do, but my feelings on the matter are that the most likely time for something to fail is when it is starting up. It's like a light bulb. There are incandescent bulbs around that have been burning for decades. But that is the key. They are never shut down. Others will tell you that you should always shut down when you're not using it or you'll cause the polar icecaps to melt and destroy the habitat of the polar bear. It's really your call.

When you get a chance… let's get an online scan.

ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Vista users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

  • Please go here then click on: [external image: Posted Image]

    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

  • Select the option YES, I accept the Terms of Use then click on: [external image: Posted Image]
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: [external image: Posted Image]
  • The virus signature database… will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: [external image: Posted Image]
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!

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