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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Many folks have had this problem with various versions of Internet Explorer and versions of Adobe Acrobat or Adobe Reader.
Since the problem has existed for quite some time, "the fix" may already have been included into update versions of Acrobat and/or Reader.

What version of what utility are you using?
Does it help to update?

Have a look at this rather long Topic Thread over at Forums.adobe
http://forums.adobe.com/message/2679212

Several solutions are suggested there, maybe one will work for you.

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