Fake malware infection

This wierd malware popped up claiming I have been infected It put a shield icon on my desktop and in the tray, and I cant run browsers or even open the task bar. It wants me to allow access and protect myself "Malware Protection has found 63 useless files on your computer" I tried downloading the free version of Malwarebytes on a flash drive to run from there, can't access it. Cant run spybot either. Any ideas?

Hi,



My name is NoodleTech. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

• I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for the issues on this machine.
• Do not delete anything unless instructed to.
• DO NOT use tools such as ComboFix without supervision.
• Please continue to review my answers until I tell you your machine appears to be clean. Absence of symptoms does not mean that everything is clean.
• It's often worth reading through these instructions and printing them for ease of reference.
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
• Please reply to this thread. Do not start a new topic.

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Please download exeHelper to your desktop.
Double-click on exeHelper.com to run the fix.
A black window should pop up, press any key to close once the fix is completed.
Post the contents of exehelperlog.txt (Will be created in the directory where you ran exeHelper.com, and should open at the end of the scan)

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Print out these instructions as we may need to close every window that is open later in the fix.


It is possible that the infection you are trying to remove will not allow you to download files on the infected computer. If this is the case, then you will need to download the files requested in this guide on another computer and then transfer them to the infected computer. You can transfer the files via a CD/DVD, external drive, or USB flash drive.

Do not reboot your computer after running rkill as the malware programs will start again.

Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com)
There are 5 different versions.  If one of them won't run then download and try to run the other one.
Vista and Win7 users need to right click and choose Run as Admin
You only need to get one of them to run, not all of them.

• rkill.exe
• rkill.com
• rkill.scr
• WiNlOgOn.exe
• uSeRiNiT.exe

Do not reboot your computer after running rkill as the malware programs will start again.

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Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. Please save it to a convenient location and post the results.

Also please describe how your computer behaves at the moment.

Hi NoodleTech! I added exehelper to a thumb drive from another computer. Can't atart it (everything I try to do gives me the same basic response: C:\documents and settings\Greg\desktop\exehelper.com This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem. That's waht AI get for everything I try to do. The Malware Protection (fake malware) seems to anticipate attempte to fix it. ??

Hi grosserg, When you get the popup warning, do not click OK or close it. Leave it open and try double clicking exehelper again. Let me know if that works.

Do you still need help?

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