Computer Wants to Delete Everything!

Hi, This just started. If I highlight something on my desktop, in uTorrent or my webmail or Skype…the computer sends me about 300 msgs in a row asking if I'm sure that I want to delete that program/link/mail. I never want to delete these items. It is frustrating. I don't know why this is happening. I ran a HIJACK THIS scan but it won't let me create a log file so I guess I need help doing this as well. Thanks!

Just out f curiosity, have you tried to unplug your current keyboard and tried another one? Maybe there's a problem with the del key?


And regarding the message that pops up and ask if you want to delete…. is this message Windows-like?


Before we continue, let me put a word of warning. You are using peer-to-peer programs, specifically uTorrent. These are what we call an optional removal. However, anytime you are running any type of peer-to-peer application, you are more prone to infection by malware, and this is probably how you became infected in the first place. The choice to remove them is entirely up to you, but I would strongly recommend that you do. If you do not want to, please at least refrain from using any peer-to-peer programs for the remainder of my fix.


Please follow these steps:


Step 1 | Please download GMER from one of the following locations and save it to your desktop:

Main Mirror - This version will download a randomly named file (Recommended)
Zipped Mirror - This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

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• Disconnect from the Internet and close all running programs.
• Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
• Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.

Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

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• GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
• If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system…click NO.
• Make sure all options are checked except:
  
• IAT/EAT
• Drives/Partition other than Systemdrive, which is typically C:\
• Show All (This is important, so do not miss it.)

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Click the image to enlarge it

• Now click the Scan button. If you see a rootkit warning window, click OK.
• When the scan is finished, click the Save… button to save the scan results to your Desktop. Save the file as gmer.log.
• Click the Copy button and paste the results into your next reply.
• Exit GMER and re-enable all active protection when done.

– If you encounter any problems, try running GMER in Safe Mode.


Step 2 | Please download OTL from one of the following mirrors:

This is THE Mirror

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• Save it to your desktop
• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Click on Minimal Output at the top
• Download the following file scan.txt to your Desktop. Click here to download it.
• Double click inside the Custom Scan box at the bottom.
• A window will appear saying "Click OK to load a custom scan from a file or Cancel to cancel".
• Click the OK button and navigate to the file scan.txt which we just saved to your desktop.
• Select scan.txt and click Open. Writing will now appear under the Custom Scan box.
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan won't take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in this topic.
• You may need two posts to fit them both in.

Due to inactivity this topic will be closed.
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