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Spyware / Malware / Virus Removal

XP Home Security - Please help me remove

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Post #1
I have been infected by XP Home Security, please help me remove it.

Big Thanks, in advance.
Skokdog

Here is my dds report

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by [removed] at 17:52:29.20 on Thu 05/05/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1181 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Clearwire\Connection Manager\clearwireDeviceDiagnosticsService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\Clearwire\Connection Manager\DeviceLaunchSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Clearwire\Connection Manager\ClearwireCM.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\PROGRA~1\RETROG~2\bar\1.bin\2zbrmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Clearwire\Connection Manager\RcAppSvc.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Sandboxie\SandboxieRpcSs.exe
C:\Program Files\Sandboxie\SandboxieDcomLaunch.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Sandboxie\SandboxieBITS.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Documents and Settings\therrera\Local Settings\Application Data\dno.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\therrera\Desktop\dds.scr
C:\Program Files\Sandboxie\SbieSvc.exe
.
============== Pseudo HJT Report ===============
.
uDefault_Page_URL = hxxp://www.msn.com
uWindow Title = Internet Explorer, optimized for Bing and MSN
mDefault_Page_URL = hxxp://www.msn.com
mStart Page = hxxp://www.msn.com
uInternet Connection Wizard,ShellNext = ftp://www.pruim.biz/
uInternet Settings,ProxyOverride = ;*.local
uInternet Settings,ProxyServer = http=127.0.0.1:6522
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - c:\program files\ask.com\GenericAskToolbar.dll
uURLSearchHooks: N/A: {1c583e40-0629-4bb9-ab68-1cf539f2f782} - c:\program files\retrogamer_2z\bar\1.bin\2zSrcAs.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: PlaySushi: {21608b66-026f-4dcb-9244-0daca328dced} - c:\program files\playsushi\PSText.dll
BHO: Search Assistant BHO: {6ffed9d8-942f-4384-aa29-d3bd083a346a} - c:\program files\retrogamer_2z\bar\1.bin\2zSrcAs.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: {DBC80044-A445-435b-BC74-9C25C1C588A9} - No File
BHO: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - No File
BHO: Toolbar BHO: {fc1e426b-fa76-428f-b680-86ef1edb13c1} - c:\progra~1\retrog~2\bar\1.bin\2zbar.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Retrogamer: {54ba686e-738f-42fe-badd-d8cb7cfbc07e} - c:\program files\retrogamer_2z\bar\1.bin\2zbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {5054051C-481D-459E-8203-E39EAC24DBA2} - No File
TB: {7B13EC3E-999A-4B70-B9CB-2617B8323822} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SandboxieControl] "c:\program files\sandboxie\SbieCtrl.exe"
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime -Delay
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Clearwire Connection Manager] "c:\program files\clearwire\connection manager\ClearwireCM.exe" -a
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [Retrogamer_2z Browser Plugin Loader] c:\progra~1\retrog~2\bar\1.bin\2zbrmon.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10i_ActiveX.exe -update activex
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: &Search - http://tbedits.retrogamer.com/one-toolbare…mp;n=2011042520
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {4F29DE54-5EB7-4D76-B610-A86B5CD2A234} - hxxp://archives.gametap.com/static/cab_headless/GameTapWebPlayer.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1271297558531
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1271297628406
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - No File
.
============= SERVICES / DRIVERS ===============
.
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 165264]
R1 MpKsl79329b0c;MpKsl79329b0c;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{fc13126f-c1b9-41d4-9929-4b8190576a5e}\MpKsl79329b0c.sys [2011-5-5 28752]
R1 MpKsld13f36b7;MpKsld13f36b7;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{fc13126f-c1b9-41d4-9929-4b8190576a5e}\MpKsld13f36b7.sys [2011-5-5 28752]
R1 SASDIFSV;SASDIFSV;c:\docume~1\koen\locals~1\temp\sas_selfextract\SASDIFSV.SYS [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\docume~1\koen\locals~1\temp\sas_selfextract\SASKUTIL.SYS [2010-5-10 67656]
R2 clearwireDeviceDiagnosticsService;Clearwire Device Diagnostics Service;c:\program files\clearwire\connection manager\clearwireDeviceDiagnosticsService.exe [2010-6-17 398848]
R2 SMSI Device Launch Service;Clearwire Device Launch Service;c:\program files\clearwire\connection manager\DeviceLaunchSvc.exe [2010-11-17 107856]
R3 bcm;WiMAX Network Adapter;c:\windows\system32\drivers\drxvi314.sys [2009-11-3 318464]
R3 bcmbusctr;WiMAX Bus Driver;c:\windows\system32\drivers\BcmBusCtr.sys [2009-11-3 51456]
R3 CLEARWIRERcAppSvc;Clearwire RcAppSvc;c:\program files\clearwire\connection manager\RcAppSvc.exe [2010-11-17 120144]
R3 SbieDrv;SbieDrv;c:\program files\sandboxie\SbieDrv.sys [2010-10-17 124648]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-6-16 135664]
S2 Retrogamer_2zService;Retrogamer Service;c:\progra~1\retrog~2\bar\1.bin\2zbarsvc.exe [2011-4-25 36864]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-6-16 135664]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-4-13 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-05-06 00:52:30 ——– d—–w- c:\windows\system32\wbem\Logs
2011-05-06 00:52:30 ——– d—–w- c:\windows\system32\WBEM
2011-05-06 00:52:30 ——– d—–w- c:\windows\system32
2011-05-05 23:53:01 210446 –sha-w- c:\docume~1\therrera\locals~1\applic~1\dno.exe
.
==================== Find3M ====================
.
2011-04-06 23:20:16 91424 —-a-w- c:\windows\system32\dnssd.dll
2011-04-06 23:20:16 107808 —-a-w- c:\windows\system32\dns-sd.exe
2011-03-07 05:33:50 692736 —-a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37:06 420864 —-a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 —-a-w- c:\windows\system32\win32k.sys
2011-02-22 23:06:29 916480 —-a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06:29 43520 —-a-w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06:29 1469440 —-a-w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41:59 385024 —-a-w- c:\windows\system32\html.iec
2011-02-18 23:36:58 4184352 —-a-w- c:\windows\system32\usbaaplrc.dll
2011-02-17 12:32:12 5120 —-a-w- c:\windows\system32\xpsp4res.dll
2011-02-15 12:56:39 290432 —-a-w- c:\windows\system32\atmfd.dll
2011-02-09 13:53:52 270848 —-a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 —-a-w- c:\windows\system32\encdec.dll
2011-02-08 13:33:55 978944 —-a-w- c:\windows\system32\mfc42.dll
2011-02-08 13:33:55 974848 —-a-w- c:\windows\system32\mfc42u.dll
.
============= FINISH: 17:54:15.67 ===============

Attachments:

Post #2
Hello Skokdog and :welcome:

My name is JonTom

  • Malware Logs can sometimes take a lot of time to research and interpret.
  • Please be patient while I try to assist with your problem. If at any time you do not understand what is required, please ask for further explanation.
  • Please note that there is no "Quick Fix" to modern malware infections and we may need to use several different approaches to get your system clean.
  • Read every reply you receive carefully and thoroughly before carrying out the instructions. You may also find it helpful to print out the instructions you receive, as in some instances you may have to disconnect your computer from the Internet.
  • PLEASE NOTE: If you do not reply after 5 days your thread will be closed.

Before we begin with your fix please post the log from the following scan:

  • Please scan your system with GMER


    [external image: Posted Image]
    Download GMER Rootkit Scanner from here or here.
    • Extract the contents of the zipped file to desktop.
    • Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent.
    • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.
    • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and post it in your reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOTKIT" entries

Please post the GMER log in your next reply. If you encounter any problems with the scan come back and let me know.
Post #4
Hello Skokdog

Thank you for the log.

  • Combofix


  • Download ComboFix from one of the following locations:

    Link 1
    Link 2

  • VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

  • IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here .
  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

  • Click on Yes, to continue scanning for malware.
  • When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
  • Notes: Do not mouse-click Combofix's window while it is running. That may cause it to stall.
  • Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
  • Should there be issues with internet afterward:

    In IE: Tools Menu -> Internet Options -> Connections Tab -> Lan Settings -> uncheck "use a proxy server" or reconfigure the Proxy server again in case you have set it previously.

    In Firefox: Tools Menu -> Options… -> Advanced Tab -> Network Tab -> "Settings" under Connection and uncheck the proxyserver, set it to No Proxy.

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