My daughter owns a Dell Studio 1555 laptop. Around the end of April, she started receiving popups for "XP Total Security". I would appreciate any help you can provide to remove this malware from the laptop. I've attached the required files. Thanks.
DDS.txt:.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 6.0.2900.5512
Run by [removed] at 14:03:33 on 2011-07-31
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3067.2290 [GMT -4:00]
.
AV: Trend Micro Internet Security *Disabled/Updated* {7D2296BC-32CC-4519-917E-52E652474AF5}
FW: Trend Micro Personal Firewall *Disabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
c:\drivers\audio\r214424\STacSV.exe
svchost.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Absolute Software\Absolute Notifier\AbsoluteNotifierService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bradford Networks\Persistent Agent\bndaemon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\rpcnet.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\AESTFltr.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Bradford Networks\Persistent Agent\bncsaui.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Absolute Software\Absolute Notifier\AbsoluteNotifier.exe
C:\Program Files\Dell Video Chat\DellVideoChat.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Trend Micro\Internet Security\UfUpdUi.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\SearchProtocolHost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.ashland.edu/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://www.dell.com
mDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.dell.com
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo;! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: ooVoo Toolbar: {a1fb2f9a-d35e-11dd-8935-e46a56d89593} - c:\program files\oovootb\oovoodx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: &Windows; Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: ooVoo Toolbar: {a1fb2f9a-d35e-11dd-8935-e46a56d89593} - c:\program files\oovootb\oovoodx.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [SightSpeed] "c:\program files\dell video chat\DellVideoChat.exe" -bootmode
uRun: [OE] c:\program files\trend micro\internet security\tmas_oe\TMAS_OEMon.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun: [bncsaui.exe] %ProgramFiles%\Bradford Networks\Persistent Agent\bncsaui.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Absolute Notifier] "c:\program files\absolute software\absolute notifier\AbsoluteNotifier.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
dRun: [OE] c:\program files\trend micro\internet security\tmas_oe\TMAS_OEMon.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: E&xport; to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki… - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{20F2C0AD-8E44-43D5-97E3-BAC6F3A85DD5} : DhcpNameServer = 192.168.1.254
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\amy\application data\mozilla\firefox\profiles\fqqck2rc.default\
FF - prefs.js: browser.search.selectedEngine - Creative Commons
FF - prefs.js: browser.startup.homepage - hxxp://www.bw.edu/
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBook.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBookDB.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpNeoLogger.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSaturn.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartSelect.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartWebPrinting.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSWPOperation.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPLogging.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTC.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTL.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXREStub.dll
FF - plugin: c:\documents and settings\amy\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\amy\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\plugins\nphpclipbook.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Quick Starter: [removed] - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: HP Smart Web Printing: [removed] - c:\program files\hp\digital imaging\smart web printing\MozillaAddOn3
FF - Ext: LeechBlock: {a95d8332-e4b4-6e7f-98ac-20b733364387} - %profile%\extensions\{a95d8332-e4b4-6e7f-98ac-20b733364387}
FF - Ext: Move Media Player: [removed] - c:\documents and settings\amy\application data\Move Networks
FF - Ext: HP Smart Web Printing: [removed] - c:\program files\hp\digital imaging\smart web printing\MozillaAddOn3
.
============= SERVICES / DRIVERS ===============
.
R2 AbsoluteNotifier;Absolute Notifier;c:\program files\absolute software\absolute notifier\AbsoluteNotifierService.exe [2010-10-8 10408]
R2 BNPagent;Bradford Persistent Agent Service;c:\program files\bradford networks\persistent agent\bndaemon.exe [2009-2-4 2944736]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-12-18 155648]
R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2009-8-21 50256]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2009-8-21 36368]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2009-8-7 113024]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [2009-8-7 143840]
R3 k57w2k;Broadcom NetLink ™ Gigabit Ethernet;c:\windows\system32\drivers\k57xp32.sys [2009-8-7 176640]
R3 OA008Ufd;Creative Camera OA008 Upper Filter Driver;c:\windows\system32\drivers\OA008Ufd.sys [2009-8-7 133472]
R3 OA008Vid;Creative Camera OA008 Function Driver;c:\windows\system32\drivers\OA008Vid.sys [2009-8-7 271616]
R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2009-8-21 335376]
S2 gupdate1ca1eb04c894f68;Google Update Service (gupdate1ca1eb04c894f68);c:\program files\google\update\GoogleUpdate.exe [2009-8-16 133104]
S2 TmPfw;Trend Micro Personal Firewall;c:\program files\trend micro\internet security\TmPfw.exe [2009-8-21 497008]
S2 TmProxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2009-8-21 677128]
S3 AMBFilt;Creative AMB Service;c:\windows\system32\drivers\AMBFilt.sys [2009-8-7 1656960]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-8-16 133104]
S3 OA008Afx;Provides a software interface to control audio effects of OA008 camera.;c:\windows\system32\drivers\OA008Afx.sys [2009-8-7 148056]
.
=============== Created Last 30 ================
.
2011-07-23 18:05:10 ——– d—–w- c:\windows\system32\NtmsData
.
==================== Find3M ====================
.
2011-07-23 17:17:19 57752 —-a-w- c:\windows\system32\rpcnet.dll
.
============= FINISH: 14:05:19.45 ===============
HijackThis log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:08:31 PM, on 7/31/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
c:\drivers\audio\r214424\STacSV.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Absolute Software\Absolute Notifier\AbsoluteNotifierService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bradford Networks\Persistent Agent\bndaemon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\rpcnet.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\AESTFltr.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Bradford Networks\Persistent Agent\bncsaui.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Absolute Software\Absolute Notifier\AbsoluteNotifier.exe
C:\Program Files\Dell Video Chat\DellVideoChat.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Trend Micro\Internet Security\UfUpdUi.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Amy\Desktop\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ashland.edu/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://g.msn.com/USCON/1
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo;! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ooVoo Toolbar - {A1FB2F9A-D35E-11DD-8935-E46A56D89593} - C:\Program Files\oovootb\oovoodx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: &Windows; Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: ooVoo Toolbar - {A1FB2F9A-D35E-11DD-8935-E46A56D89593} - C:\Program Files\oovootb\oovoodx.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [Dell DataSafe Online] "C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe" /m
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [bncsaui.exe] %ProgramFiles%\Bradford Networks\Persistent Agent\bncsaui.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Absolute Notifier] "C:\Program Files\Absolute Software\Absolute Notifier\AbsoluteNotifier.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [SightSpeed] "C:\Program Files\Dell Video Chat\DellVideoChat.exe" -bootmode
O4 - HKCU\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-174377121-103386372-3613602468-500\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Administrator')
O4 - HKUS\S-1-5-18\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'Default user')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki… - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog; This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end; to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bradford Persistent Agent Service (BNPagent) - Bradford Networks - C:\Program Files\Bradford Networks\Persistent Agent\bndaemon.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate1ca1eb04c894f68) (gupdate1ca1eb04c894f68) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:\WINDOWS\system32\rpcnet.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - c:\drivers\audio\r214424\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
–
End of file - 12929 bytes
OTL.txt:
OTL logfile created on: 7/31/2011 2:22:48 PM - Run 1
OTL by OldTimer - Version 3.2.26.1 Folder = C:\Documents and Settings\Amy\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 6.0.2900.5512)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
2.99 Gb Total Physical Memory | 2.27 Gb Available Physical Memory | 75.84% Memory free
4.84 Gb Paging File | 4.14 Gb Available in Paging File | 85.59% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 298.05 Gb Total Space | 270.52 Gb Free Space | 90.76% Space Free | Partition Type: NTFS
Drive E: | 978.73 Mb Total Space | 514.69 Mb Free Space | 52.59% Space Free | Partition Type: FAT
Computer Name: AMYSLAPTOP | User Name: Amy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Processes (SafeList) ==========
PRC - C:\Documents and Settings\Amy\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files\Absolute Software\Absolute Notifier\AbsoluteNotifier.exe (Absolute Software)
PRC - C:\Program Files\Absolute Software\Absolute Notifier\AbsoluteNotifierService.exe (Microsoft)
PRC - C:\WINDOWS\system32\rpcnet.exe (Absolute Software Corp.)
PRC - C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe ()
PRC - C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe (Trend Micro Inc.)
PRC - C:\Program Files\Trend Micro\Internet Security\UfUpdUi.exe (Trend Micro Inc.)
PRC - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe (Trend Micro Inc.)
PRC - C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (Trend Micro Inc.)
PRC - C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
PRC - C:\Program Files\Dell Support Center\bin\sprtsvc.exe (SupportSoft, Inc.)
PRC - C:\Program Files\IDT\WDM\sttray.exe (IDT, Inc.)
PRC - c:\drivers\audio\R214424\stacsv.exe (IDT, Inc.)
PRC - C:\WINDOWS\system32\AESTFltr.exe (Andrea Electronics Corporation)
PRC - C:\Program Files\Trend Micro\BM\TMBMSRV.exe (Trend Micro Inc.)
PRC - C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
PRC - C:\Program Files\Bradford Networks\Persistent Agent\bndaemon.exe (Bradford Networks)
PRC - C:\Program Files\Bradford Networks\Persistent Agent\bncsaui.exe (Bradford Networks)
PRC - C:\Program Files\Dell\DellDock\DockLogin.exe (Stardock Corporation)
PRC - C:\Program Files\Dell Video Chat\DellVideoChat.exe (Dell Inc. and SightSpeed Inc.)
PRC - C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)
========== Modules (SafeList) ==========
MOD - C:\Documents and Settings\Amy\Desktop\OTL.exe (OldTimer Tools)
MOD - C:\WINDOWS\system32\vbscript.dll (Microsoft Corporation)
MOD - C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll (Microsoft Corporation)
MOD - C:\Program Files\Windows Desktop Search\MsnlNamespaceMgr.dll (Microsoft Corporation)
MOD - C:\WINDOWS\system32\wbem\fastprox.dll (Microsoft Corporation)
MOD - C:\Program Files\Dell\QuickSet\dadkeyb.dll ()
MOD - C:\WINDOWS\system32\sxs.dll (Microsoft Corporation)
MOD - C:\WINDOWS\system32\wbem\wbemcomn.dll (Microsoft Corporation)
MOD - C:\WINDOWS\system32\wbem\wbemdisp.dll (Microsoft Corporation)
MOD - C:\WINDOWS\system32\wbem\wmiutils.dll (Microsoft Corporation)
MOD - C:\WINDOWS\system32\wbem\wbemsvc.dll (Microsoft Corporation)
MOD - C:\WINDOWS\system32\wbem\wbemprox.dll (Microsoft Corporation)
========== Win32 Services (SafeList) ==========
SRV - (AbsoluteNotifier) – C:\Program Files\Absolute Software\Absolute Notifier\AbsoluteNotifierService.exe (Microsoft)
SRV - (rpcnet) Remote Procedure Call (RPC) – C:\WINDOWS\system32\rpcnet.exe (Absolute Software Corp.)
SRV - (SfCtlCom) – C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe (Trend Micro Inc.)
SRV - (TmPfw) – C:\Program Files\Trend Micro\Internet Security\TmPfw.exe (Trend Micro Inc.)
SRV - (TmProxy) – C:\Program Files\Trend Micro\Internet Security\TmProxy.exe (Trend Micro Inc.)
SRV - (GoToAssist) – C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe (Citrix Online, a division of Citrix Systems, Inc.)
SRV - (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter) – C:\Program Files\Dell Support Center\bin\sprtsvc.exe (SupportSoft, Inc.)
SRV - (STacSV) – c:\drivers\audio\R214424\stacsv.exe (IDT, Inc.)
SRV - (TMBMServer) – C:\Program Files\Trend Micro\BM\TMBMSRV.exe (Trend Micro Inc.)
SRV - (BNPagent) – C:\Program Files\Bradford Networks\Persistent Agent\bndaemon.exe (Bradford Networks)
SRV - (DockLoginService) – C:\Program Files\Dell\DellDock\DockLogin.exe (Stardock Corporation)
========== Driver Services (SafeList) ==========
DRV - (tmactmon) – C:\WINDOWS\system32\drivers\tmactmon.sys (Trend Micro Inc.)
DRV - (tmevtmgr) – C:\WINDOWS\system32\drivers\tmevtmgr.sys (Trend Micro Inc.)
DRV - (tmcomm) – C:\WINDOWS\system32\drivers\tmcomm.sys (Trend Micro Inc.)
DRV - (tmxpflt) – C:\WINDOWS\system32\drivers\tmxpflt.sys (Trend Micro Inc.)
DRV - (tmpreflt) – C:\WINDOWS\system32\drivers\tmpreflt.sys (Trend Micro Inc.)
DRV - (vsapint) – C:\WINDOWS\system32\drivers\vsapint.sys (Trend Micro Inc.)
DRV - (ati2mtag) – C:\WINDOWS\system32\drivers\ati2mtag.sys (ATI Technologies Inc.)
DRV - (STHDA) – C:\WINDOWS\system32\drivers\sthda.sys (IDT, Inc.)
DRV - (MonFilt) – C:\WINDOWS\system32\drivers\MonFilt.sys (Creative Technology Ltd.)
DRV - (AMBFilt) – C:\WINDOWS\system32\drivers\AMBFilt.sys (Creative)
DRV - (AESTAud) – C:\WINDOWS\system32\drivers\AESTAud.sys (Andrea Electronics Corporation)
DRV - (CtClsFlt) – C:\WINDOWS\system32\drivers\CtClsFlt.sys (Creative Technology Ltd.)
DRV - (tmtdi) – C:\WINDOWS\system32\drivers\tmtdi.sys (Trend Micro Inc.)
DRV - (tmcfw) – C:\WINDOWS\system32\drivers\TM_CFW.sys (Trend Micro Inc.)
DRV - (OA008Ufd) – C:\WINDOWS\system32\drivers\OA008Ufd.sys (Creative Technology Ltd.)
DRV - (OA008Vid) – C:\WINDOWS\system32\drivers\OA008Vid.sys (Creative Technology Ltd.)
DRV - (OA008Afx) – C:\WINDOWS\system32\drivers\OA008Afx.sys (Creative Technology Ltd.)
DRV - (NETw5x32) Intel® – C:\WINDOWS\system32\drivers\NETw5x32.sys (Intel Corporation)
DRV - (AtiHdmiService) – C:\WINDOWS\system32\drivers\AtiHdmi.sys (ATI Research Inc.)
DRV - (rismxdp) – C:\WINDOWS\system32\drivers\rixdptsk.sys (REDC)
DRV - (rimmptsk) – C:\WINDOWS\system32\drivers\rimmptsk.sys (REDC)
DRV - (rimsptsk) – C:\WINDOWS\system32\drivers\rimsptsk.sys (REDC)
DRV - (k57w2k) Broadcom NetLink ™ – C:\WINDOWS\system32\drivers\k57xp32.sys (Broadcom Corporation)
DRV - (APPDRV) – C:\WINDOWS\SYSTEM32\DRIVERS\APPDRV.SYS (Dell Inc)
========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Start Page = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.ashland.edu/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
========== FireFox ==========
FF - prefs.js..browser.search.selectedEngine: "Creative Commons"
FF - prefs.js..browser.startup.homepage: "http://www.bw.edu/"
FF - prefs.js..extensions.enabledItems: [removed]:4.60
FF - prefs.js..extensions.enabledItems: [removed]:1.0
FF - prefs.js..extensions.enabledItems: {a95d8332-e4b4-6e7f-98ac-20b733364387}:0.5
FF - prefs.js..extensions.enabledItems: [removed]:7
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\2.0.31005.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8051.1204: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@movenetworks.com/Quantum Media Player: C:\Documents and Settings\Amy\Application Data\Move Networks\plugins\npqmp071505000011.dll (Move Networks)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.57\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.57\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@facebook.com/FBPlugin,version=1.0.3: C:\Documents and Settings\Amy\Application Data\Facebook\npfbplugin_1_0_3.dll ( )
FF - HKCU\Software\MozillaPlugins\@movenetworks.com/Quantum Media Player: C:\Documents and Settings\Amy\Application Data\Move Networks\plugins\npqmp071505000011.dll (Move Networks)
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\extensions\\[removed]: C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/03/20 10:21:05 | 000,000,000 | —D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 3.5.19\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2011/05/02 22:10:56 | 000,000,000 | —D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 3.5.19\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2011/05/02 22:10:56 | 000,000,000 | —D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\[removed]: C:\Documents and Settings\Amy\Application Data\Move Networks [2009/11/17 11:56:25 | 000,000,000 | —D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\[removed]: C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/03/20 10:21:05 | 000,000,000 | —D | M]
[2009/08/30 13:37:29 | 000,000,000 | —D | M] (No name found) – C:\Documents and Settings\Amy\Application Data\Mozilla\Extensions
[2009/08/19 17:09:11 | 000,000,000 | —D | M] (No name found) – C:\Documents and Settings\Amy\Application Data\Mozilla\Extensions\[removed]
[2011/05/11 21:23:10 | 000,000,000 | —D | M] (No name found) – C:\Documents and Settings\Amy\Application Data\Mozilla\Firefox\Profiles\fqqck2rc.default\extensions
[2010/04/28 14:31:00 | 000,000,000 | —D | M] (Microsoft .NET Framework Assistant) – C:\Documents and Settings\Amy\Application Data\Mozilla\Firefox\Profiles\fqqck2rc.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2010/12/08 23:09:49 | 000,000,000 | —D | M] (LeechBlock) – C:\Documents and Settings\Amy\Application Data\Mozilla\Firefox\Profiles\fqqck2rc.default\extensions\{a95d8332-e4b4-6e7f-98ac-20b733364387}
[2009/08/30 13:35:29 | 000,000,000 | —D | M] (No name found) – C:\Program Files\Mozilla Firefox\extensions
[2009/11/17 11:56:25 | 000,000,000 | —D | M] (Move Media Player) – C:\DOCUMENTS AND SETTINGS\AMY\APPLICATION DATA\MOVE NETWORKS
[2010/03/20 10:21:05 | 000,000,000 | —D | M] (HP Smart Web Printing) – C:\PROGRAM FILES\HP\DIGITAL IMAGING\SMART WEB PRINTING\MOZILLAADDON3
[2009/08/07 11:18:53 | 000,000,000 | —D | M] (Java Quick Starter) – C:\PROGRAM FILES\JAVA\JRE6\LIB\DEPLOY\JQS\FF
O1 HOSTS File: ([2008/04/14 08:00:00 | 000,000,734 | —- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (&Yahoo;! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (ooVoo Toolbar) - {A1FB2F9A-D35E-11DD-8935-E46A56D89593} - C:\Program Files\oovootb\oovoodx.dll ()
O3 - HKLM\..\Toolbar: (ooVoo Toolbar) - {A1FB2F9A-D35E-11DD-8935-E46A56D89593} - C:\Program Files\oovootb\oovoodx.dll ()
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O4 - HKLM..\Run: [Absolute Notifier] C:\Program Files\Absolute Software\Absolute Notifier\AbsoluteNotifier.exe (Absolute Software)
O4 - HKLM..\Run: [AESTFltr] C:\WINDOWS\System32\AESTFltr.exe (Andrea Electronics Corporation)
O4 - HKLM..\Run: [ATICCC] C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe ()
O4 - HKLM..\Run: [bncsaui.exe] C:\Program Files\Bradford Networks\Persistent Agent\bncsaui.exe (Bradford Networks)
O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe ()
O4 - HKLM..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
O4 - HKLM..\Run: [dellsupportcenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [KernelFaultCheck] File not found
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKLM..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray.exe (IDT, Inc.)
O4 - HKLM..\Run: [UfSeAgnt.exe] C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe (Trend Micro Inc.)
O4 - HKCU..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (Trend Micro Inc.)
O4 - HKCU..\Run: [SightSpeed] C:\Program Files\Dell Video Chat\DellVideoChat.exe (Dell Inc. and SightSpeed Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://download.macromedia.com/pub/shockwa…ash/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\AtiExtEvent: DllName - Ati2evxx.dll - C:\WINDOWS\System32\ati2evxx.dll (ATI Technologies Inc.)
O20 - Winlogon\Notify\GoToAssist: DllName - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll - C:\Program Files\Citrix\GoToAssist\514\g2awinlogon.dll (Citrix Online, a division of Citrix Systems, Inc.)
O24 - Desktop WallPaper: C:\Documents and Settings\Amy\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Amy\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O28 - HKLM ShellExecuteHooks: {56F9679E-7826-4C84-81F3-532071A8BCC5} - C:\Program Files\Windows Desktop Search\MsnlNamespaceMgr.dll (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/04/25 17:29:32 | 000,000,000 | —- | M] () - C:\AUTOEXEC.BAT – [ NTFS ]
O33 - MountPoints2\{80dc9dde-2293-11e0-af69-0022fba0ac96}\Shell - "" = AutoRun
O33 - MountPoints2\{80dc9dde-2293-11e0-af69-0022fba0ac96}\Shell\AutoRun - "" = Auto&Play;
O33 - MountPoints2\{80dc9dde-2293-11e0-af69-0022fba0ac96}\Shell\AutoRun\command - "" = C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL twice.exe
O33 - MountPoints2\E\Shell - "" = AutoRun
O33 - MountPoints2\E\Shell\AutoRun - "" = Auto&Play;
O33 - MountPoints2\E\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] – "%1" %*
O35 - HKLM\..exefile [open] – "%1" %*
O35 - HKCU\..exefile [open] – "%1" %*
O37 - HKLM\…com [@ = comfile] – "%1" %*
O37 - HKLM\…exe [@ = exefile] – "%1" %*
O37 - HKCU\…exe [@ = exefile] – "%1" %*
========== Files/Folders - Created Within 30 Days ==========
[2011/07/31 14:03:16 | 000,579,584 | —- | C] (OldTimer Tools) – C:\Documents and Settings\Amy\Desktop\OTL.exe
[2011/07/31 14:03:02 | 000,388,608 | —- | C] (Trend Micro Inc.) – C:\Documents and Settings\Amy\Desktop\HiJackThis.exe
[2011/07/31 14:02:38 | 000,607,017 | R— | C] (Swearware) – C:\Documents and Settings\Amy\Desktop\dds.scr
[2011/07/23 17:21:49 | 000,000,000 | —D | C] – C:\Documents and Settings\Amy\Desktop\gmer
[2011/07/23 17:15:25 | 000,000,000 | R–D | C] – C:\Documents and Settings\Amy\Start Menu\Programs\Administrative Tools
[2011/07/23 14:05:10 | 000,000,000 | —D | C] – C:\WINDOWS\System32\NtmsData
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
========== Files - Modified Within 30 Days ==========
[2011/07/31 13:55:40 | 000,151,824 | —- | M] () – C:\WINDOWS\System32\ativvaxx.cap
[2011/07/31 10:10:16 | 000,579,584 | —- | M] (OldTimer Tools) – C:\Documents and Settings\Amy\Desktop\OTL.exe
[2011/07/31 10:09:08 | 000,388,608 | —- | M] (Trend Micro Inc.) – C:\Documents and Settings\Amy\Desktop\HiJackThis.exe
[2011/07/31 10:05:26 | 000,607,017 | R— | M] (Swearware) – C:\Documents and Settings\Amy\Desktop\dds.scr
[2011/07/23 22:31:45 | 000,000,886 | —- | M] () – C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2011/07/23 22:31:17 | 000,001,815 | —- | M] () – C:\Documents and Settings\All Users\Desktop\Google Chrome.lnk
[2011/07/23 17:13:09 | 000,000,000 | —- | M] () – C:\Documents and Settings\Amy\defogger_reenable
[2011/07/23 14:32:30 | 1429,756,928 | —- | M] () – C:\Documents and Settings\Amy\Desktop\Backup 20110723.bkf
[2011/07/23 13:49:04 | 000,294,216 | —- | M] () – C:\Documents and Settings\Amy\Desktop\gmer.zip
[2011/07/23 13:46:08 | 000,050,477 | —- | M] () – C:\Documents and Settings\Amy\Desktop\Defogger.exe
[2011/07/23 13:29:00 | 000,000,882 | —- | M] () – C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2011/07/23 13:17:29 | 000,013,482 | -HS- | M] () – C:\Documents and Settings\Amy\Local Settings\Application Data\230t17d8r0p00q1761g3mnq4h8r4n7k5w62
[2011/07/23 13:17:29 | 000,013,482 | -HS- | M] () – C:\Documents and Settings\All Users\Application Data\230t17d8r0p00q1761g3mnq4h8r4n7k5w62
[2011/07/23 13:17:26 | 000,002,206 | —- | M] () – C:\WINDOWS\System32\wpa.dbl
[2011/07/23 13:17:25 | 000,000,274 | —- | M] () – C:\WINDOWS\tasks\RealUpgradeLogonTaskS-1-5-21-174377121-103386372-3613602468-1005.job
[2011/07/23 13:17:19 | 000,057,752 | —- | M] (Absolute Software Corp.) – C:\WINDOWS\System32\rpcnet.dll
[2011/07/23 13:17:01 | 000,002,048 | –S- | M] () – C:\WINDOWS\bootstat.dat
[2011/07/23 13:16:58 | 3215,831,040 | -HS- | M] () – C:\hiberfil.sys
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
========== Files Created - No Company Name ==========
[2011/07/23 17:21:40 | 000,294,216 | —- | C] () – C:\Documents and Settings\Amy\Desktop\gmer.zip
[2011/07/23 17:13:09 | 000,000,000 | —- | C] () – C:\Documents and Settings\Amy\defogger_reenable
[2011/07/23 17:12:31 | 000,050,477 | —- | C] () – C:\Documents and Settings\Amy\Desktop\Defogger.exe
[2011/07/23 14:11:47 | 1429,756,928 | —- | C] () – C:\Documents and Settings\Amy\Desktop\Backup 20110723.bkf
[2011/05/11 22:08:59 | 000,013,482 | -HS- | C] () – C:\Documents and Settings\Amy\Local Settings\Application Data\230t17d8r0p00q1761g3mnq4h8r4n7k5w62
[2011/05/11 22:08:59 | 000,013,482 | -HS- | C] () – C:\Documents and Settings\All Users\Application Data\230t17d8r0p00q1761g3mnq4h8r4n7k5w62
[2011/05/11 22:08:58 | 000,231,876 | -HS- | C] () – C:\Documents and Settings\Amy\Local Settings\Application Data\fab.exe
[2011/04/04 21:37:30 | 000,695,578 | —- | C] () – C:\WINDOWS\unins000.exe
[2011/04/04 21:37:30 | 000,001,736 | —- | C] () – C:\WINDOWS\unins000.dat
[2010/12/18 19:56:41 | 000,003,584 | —- | C] () – C:\Documents and Settings\Amy\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/03/20 10:20:34 | 000,023,108 | —- | C] () – C:\WINDOWS\hpqins15.dat
[2010/03/20 10:15:40 | 000,077,347 | —- | C] () – C:\WINDOWS\hpqins05.dat
[2009/09/09 13:31:48 | 000,000,664 | —- | C] () – C:\WINDOWS\System32\d3d9caps.dat
[2009/08/30 13:37:21 | 000,000,000 | —- | C] () – C:\WINDOWS\nsreg.dat
[2009/08/21 17:57:07 | 000,157,701 | —- | C] () – C:\WINDOWS\hpoins28.dat
[2009/08/21 17:57:07 | 000,000,932 | —- | C] () – C:\WINDOWS\hpomdl28.dat
[2009/08/20 22:18:33 | 000,000,126 | —- | C] () – C:\Documents and Settings\Amy\Local Settings\Application Data\fusioncache.dat
[2009/08/16 17:47:12 | 000,000,048 | -H– | C] () – C:\WINDOWS\System32\ezsidmv.dat
[2009/08/07 18:08:22 | 000,000,000 | —- | C] () – C:\WINDOWS\ativpsrm.bin
[2009/08/07 14:04:00 | 000,077,824 | —- | C] () – C:\WINDOWS\setpwr32.exe
[2009/08/07 14:03:56 | 003,107,788 | —- | C] () – C:\WINDOWS\System32\ativva5x.dat
[2009/08/07 14:03:56 | 000,887,724 | —- | C] () – C:\WINDOWS\System32\ativva6x.dat
[2009/08/07 14:03:56 | 000,182,995 | —- | C] () – C:\WINDOWS\System32\atiicdxx.dat
[2009/08/07 14:03:56 | 000,081,920 | —- | C] () – C:\WINDOWS\System32\ATIODE.exe
[2009/08/07 14:03:56 | 000,045,056 | —- | C] () – C:\WINDOWS\System32\ATIODCLI.exe
[2009/08/07 14:02:53 | 000,001,153 | —- | C] () – C:\WINDOWS\System32\OEMINFO.INI
[2009/08/07 11:35:29 | 000,000,061 | —- | C] () – C:\WINDOWS\smscfg.ini
[2009/08/07 11:25:22 | 000,000,075 | RHS- | C] () – C:\WINDOWS\CT4CET.bin
[2008/05/26 22:59:42 | 000,018,904 | —- | C] () – C:\WINDOWS\System32\structuredqueryschematrivial.bin
[2008/05/26 22:59:40 | 000,106,605 | —- | C] () – C:\WINDOWS\System32\structuredqueryschema.bin
[2008/04/25 17:31:41 | 000,002,048 | –S- | C] () – C:\WINDOWS\bootstat.dat
[2008/04/25 17:27:18 | 000,021,640 | —- | C] () – C:\WINDOWS\System32\emptyregdb.dat
[2008/04/25 17:26:32 | 000,001,793 | —- | C] () – C:\WINDOWS\System32\fxsperf.ini
[2008/04/25 12:16:24 | 000,004,569 | —- | C] () – C:\WINDOWS\System32\secupd.dat
[2008/04/25 12:16:22 | 000,272,128 | —- | C] () – C:\WINDOWS\System32\perfi009.dat
[2008/04/25 12:16:22 | 000,078,836 | —- | C] () – C:\WINDOWS\System32\perfc009.dat
[2008/04/25 12:16:22 | 000,028,626 | —- | C] () – C:\WINDOWS\System32\perfd009.dat
[2008/04/25 12:16:22 | 000,004,627 | —- | C] () – C:\WINDOWS\System32\oembios.dat
[2008/04/25 12:16:22 | 000,000,000 | —- | C] () – C:\WINDOWS\System32\perfh009.dat
[2008/04/25 12:16:21 | 013,107,200 | —- | C] () – C:\WINDOWS\System32\oembios.bin
[2008/04/25 12:16:20 | 000,000,741 | —- | C] () – C:\WINDOWS\System32\noise.dat
[2008/04/25 12:16:18 | 000,673,088 | —- | C] () – C:\WINDOWS\System32\mlang.dat
[2008/04/25 12:16:18 | 000,046,258 | —- | C] () – C:\WINDOWS\System32\mib.bin
[2008/04/25 12:16:13 | 000,218,003 | —- | C] () – C:\WINDOWS\System32\dssec.dat
[2008/04/25 12:16:11 | 000,001,804 | —- | C] () – C:\WINDOWS\System32\Dcache.bin
[2008/04/25 05:22:39 | 000,004,161 | —- | C] () – C:\WINDOWS\ODBCINST.INI
[2008/04/25 05:21:52 | 000,157,160 | —- | C] () – C:\WINDOWS\System32\FNTCACHE.DAT
[2007/09/27 11:51:02 | 000,020,698 | —- | C] () – C:\WINDOWS\System32\idxcntrs.ini
[2007/09/27 11:48:48 | 000,030,628 | —- | C] () – C:\WINDOWS\System32\gsrvctr.ini
[2007/09/27 11:48:28 | 000,031,698 | —- | C] () – C:\WINDOWS\System32\gthrctr.ini
========== LOP Check ==========
[2009/08/13 16:55:43 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\Citrix
[2009/08/16 20:34:17 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\EmailNotifier
[2009/08/07 11:24:39 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\PCDr
[2009/08/07 11:24:41 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\SupportSoft
[2009/08/07 11:23:47 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\Uninstall
[2009/08/13 17:16:54 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
[2010/12/16 15:18:55 | 000,000,000 | —D | M] – C:\Documents and Settings\Amy\Application Data\Absolute Software
[2011/04/26 00:35:27 | 000,000,000 | —D | M] – C:\Documents and Settings\Amy\Application Data\Audacity
[2009/08/16 22:43:33 | 000,000,000 | —D | M] – C:\Documents and Settings\Amy\Application Data\EmailNotifier
[2010/05/09 23:28:45 | 000,000,000 | —D | M] – C:\Documents and Settings\Amy\Application Data\Facebook
[2009/12/15 22:45:33 | 000,000,000 | —D | M] – C:\Documents and Settings\Amy\Application Data\LimeWire
[2009/08/16 20:36:37 | 000,000,000 | —D | M] – C:\Documents and Settings\Amy\Application Data\ooVoo Details
[2009/12/01 00:55:42 | 000,000,000 | —D | M] – C:\Documents and Settings\Amy\Application Data\oovootb
[2009/08/07 11:16:45 | 000,000,000 | —D | M] – C:\Documents and Settings\Amy\Application Data\Windows Desktop Search
[2009/08/20 23:02:00 | 000,000,000 | —D | M] – C:\Documents and Settings\Amy\Application Data\Windows Live Writer
[2009/08/13 15:55:52 | 000,000,000 | —D | M] – C:\Documents and Settings\Amy\Application Data\Windows Search
========== Purity Check ==========
========== Custom Scans ==========
< %SYSTEMDRIVE%\*.* >
[2008/04/25 17:29:32 | 000,000,000 | —- | M] () – C:\AUTOEXEC.BAT
[2009/08/13 15:52:22 | 000,000,211 | RHS- | M] () – C:\boot.ini
[2008/04/25 17:29:32 | 000,000,000 | —- | M] () – C:\CONFIG.SYS
[2009/08/07 14:05:20 | 000,004,446 | RH– | M] () – C:\dell.sdr
[2011/07/23 13:16:58 | 3215,831,040 | -HS- | M] () – C:\hiberfil.sys
[2008/04/25 17:29:32 | 000,000,000 | -H– | M] () – C:\IO.SYS
[2008/04/25 17:29:32 | 000,000,000 | -H– | M] () – C:\MSDOS.SYS
[2008/04/14 08:00:00 | 000,047,564 | RHS- | M] () – C:\NTDETECT.COM
[2008/04/14 08:00:00 | 000,250,048 | RHS- | M] () – C:\ntldr
[2011/07/23 13:16:57 | 2145,386,496 | -HS- | M] () – C:\pagefile.sys
< %systemroot%\Fonts\*.com >
[2006/04/18 15:39:28 | 000,026,040 | —- | M] () – C:\WINDOWS\Fonts\GlobalMonospace.CompositeFont
[2006/06/29 14:53:56 | 000,026,489 | —- | M] () – C:\WINDOWS\Fonts\GlobalSansSerif.CompositeFont
[2006/04/18 15:39:28 | 000,029,779 | —- | M] () – C:\WINDOWS\Fonts\GlobalSerif.CompositeFont
[2006/06/29 14:58:52 | 000,030,808 | —- | M] () – C:\WINDOWS\Fonts\GlobalUserInterface.CompositeFont
< %systemroot%\Fonts\*.dll >
< %systemroot%\Fonts\*.ini >
[2008/04/25 17:29:00 | 000,000,067 | -HS- | M] () – C:\WINDOWS\Fonts\desktop.ini
< %systemroot%\Fonts\*.ini2 >
< %systemroot%\Fonts\*.exe >
< %systemroot%\system32\spool\prtprocs\w32x86\*.* >
[2008/07/06 08:06:10 | 000,089,088 | —- | M] (Microsoft Corporation) – C:\WINDOWS\system32\spool\prtprocs\w32x86\filterpipelineprintproc.dll
[2007/10/20 18:21:50 | 000,278,016 | —- | M] (Hewlett-Packard Corporation) – C:\WINDOWS\system32\spool\prtprocs\w32x86\hpzpp5mu.dll
[2006/10/26 20:56:12 | 000,033,104 | —- | M] (Microsoft Corporation) – C:\WINDOWS\system32\spool\prtprocs\w32x86\msonpppr.dll
[2008/07/06 06:50:03 | 000,597,504 | —- | M] (Microsoft Corporation) – C:\WINDOWS\system32\spool\prtprocs\w32x86\printfilterpipelinesvc.exe
< %systemroot%\REPAIR\*.bak1 >
< %systemroot%\REPAIR\*.ini >
< %systemroot%\system32\*.jpg >
< %systemroot%\*.jpg >
< %systemroot%\*.png >
< %systemroot%\*.scr >
[2008/12/04 23:55:20 | 000,307,560 | —- | M] (Microsoft Corporation) – C:\WINDOWS\WLXPGSS.SCR
< %systemroot%\*._sy >
< %APPDATA%\Adobe\Update\*.* >
< %ALLUSERSPROFILE%\Favorites\*.* >
< %APPDATA%\Microsoft\*.* >
< %PROGRAMFILES%\*.* >
< %APPDATA%\Update\*.* >
< %systemroot%\*. /mp /s >
< %systemroot%\System32\config\*.sav >
[2008/04/25 05:21:09 | 000,094,208 | —- | M] () – C:\WINDOWS\System32\config\default.sav
[2008/04/25 05:21:09 | 001,089,536 | —- | M] () – C:\WINDOWS\System32\config\software.sav
[2008/04/25 05:21:09 | 000,905,216 | —- | M] () – C:\WINDOWS\System32\config\system.sav
< %PROGRAMFILES%\bak. /s >
< %systemroot%\system32\bak. /s >
< %ALLUSERSPROFILE%\Start Menu\*.lnk /x >
[2008/04/25 17:29:41 | 000,000,294 | -HS- | M] () – C:\Documents and Settings\All Users\Start Menu\desktop.ini
< %systemroot%\system32\config\systemprofile\*.dat /x >
< %systemroot%\*.config >
< %systemroot%\system32\*.db >
< %PROGRAMFILES%\Internet Explorer\*.dat >
< %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x >
[2009/08/13 15:52:43 | 000,000,119 | -HS- | M] () – C:\Documents and Settings\Amy\Application Data\Microsoft\Internet Explorer\Quick Launch\desktop.ini
[2008/04/25 17:33:01 | 000,000,079 | —- | M] () – C:\Documents and Settings\Amy\Application Data\Microsoft\Internet Explorer\Quick Launch\Show Desktop.scf
< %USERPROFILE%\Desktop\*.exe >
[2011/07/23 13:46:08 | 000,050,477 | —- | M] () – C:\Documents and Settings\Amy\Desktop\Defogger.exe
[2011/07/31 10:09:08 | 000,388,608 | —- | M] (Trend Micro Inc.) – C:\Documents and Settings\Amy\Desktop\HiJackThis.exe
[2011/07/31 10:10:16 | 000,579,584 | —- | M] (OldTimer Tools) – C:\Documents and Settings\Amy\Desktop\OTL.exe
< %PROGRAMFILES%\Common Files\*.* >
< %systemroot%\*.src >
< %systemroot%\install\*.* >
< %systemroot%\system32\DLL\*.* >
< %systemroot%\system32\HelpFiles\*.* >
< %systemroot%\system32\rundll\*.* >
< %systemroot%\winn32\*.* >
< %systemroot%\Java\*.* >
< %systemroot%\system32\test\*.* >
< %systemroot%\system32\Rundll32\*.* >
< %systemroot%\AppPatch\Custom\*.* >
< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >
< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2011-05-12 00:32:12
< End of report >
Extras.txt:
OTL Extras logfile created on: 7/31/2011 2:22:48 PM - Run 1
OTL by OldTimer - Version 3.2.26.1 Folder = C:\Documents and Settings\Amy\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 6.0.2900.5512)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
2.99 Gb Total Physical Memory | 2.27 Gb Available Physical Memory | 75.84% Memory free
4.84 Gb Paging File | 4.14 Gb Available in Paging File | 85.59% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 298.05 Gb Total Space | 270.52 Gb Free Space | 90.76% Space Free | Partition Type: NTFS
Drive E: | 978.73 Mb Total Space | 514.69 Mb Free Space | 52.59% Space Free | Partition Type: FAT
Computer Name: AMYSLAPTOP | User Name: Amy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] – rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.url [@ = InternetShortcut] – rundll32.exe shdocvw.dll,OpenURL %l
[HKEY_CURRENT_USER\SOFTWARE\Classes\]
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
cplfile [cplopen] – rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] – "%1" %*
InternetShortcut [open] – rundll32.exe shdocvw.dll,OpenURL %l
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] – %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] – %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 1
"FirewallDisableNotify" = 1
"UpdatesDisableNotify" = 1
"AntiVirusOverride" = 1
"FirewallOverride" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
========== System Restore Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
"DoNotAllowExceptions" = 0
"DisableNotifications" = 1
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DoNotAllowExceptions" = 0
"DisableNotifications" = 1
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"443:TCP" = 443:TCP:*:Disabled:ooVoo TCP port 443
"443:UDP" = 443:UDP:*:Disabled:ooVoo UDP port 443
"37674:TCP" = 37674:TCP:*:Disabled:ooVoo TCP port 37674
"37674:UDP" = 37674:UDP:*:Disabled:ooVoo UDP port 37674
"37675:UDP" = 37675:UDP:*:Disabled:ooVoo UDP port 37675
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe – (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqcopy2.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqcopy2.exe:*:Enabled:hpqcopy2.exe – (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe:*:Enabled:hpiscnapp.exe – (Hewlett-Packard)
"C:\Program Files\Common Files\HP\Digital Imaging\bin\hpqPhotoCrm.exe" = C:\Program Files\Common Files\HP\Digital Imaging\bin\hpqPhotoCrm.exe:*:Enabled:hpqphotocrm.exe – (Hewlett-Packard Development Co. L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpqsudi.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqsudi.exe:*:Enabled:hpqsudi.exe – (Hewlett-Packard Development Co. L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpqpsapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqpsapp.exe:*:Enabled:hpqpsapp.exe – (Hewlett-Packard Development Co. L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpqpse.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqpse.exe:*:Enabled:hpqpse.exe – (Hewlett-Packard Development Co. L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe:*:Enabled:hpqgplgtupl.exe – (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe:*:Enabled:hpqusgm.exe – (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe:*:Enabled:hpqusgh.exe – (Hewlett-Packard Co.)
"C:\Program Files\HP\HP Software Update\HPWUCli.exe" = C:\Program Files\HP\HP Software Update\HPWUCli.exe:*:Enabled:hpwucli.exe – (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\Smart Web Printing\SmartWebPrintExe.exe" = C:\Program Files\HP\Digital Imaging\Smart Web Printing\SmartWebPrintExe.exe:*:Enabled:smartwebprintexe.exe – (Hewlett-Packard Co.)
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Bradford Networks\Persistent Agent\bndaemon.exe" = C:\Program Files\Bradford Networks\Persistent Agent\bndaemon.exe:*:Enabled:Bradford Persistent Agent – (Bradford Networks)
"C:\Program Files\LimeWire\LimeWire.exe" = C:\Program Files\LimeWire\LimeWire.exe:*:Enabled:LimeWire
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe – (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqcopy2.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqcopy2.exe:*:Enabled:hpqcopy2.exe – (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe:*:Enabled:hpiscnapp.exe – (Hewlett-Packard)
"C:\Program Files\Common Files\HP\Digital Imaging\bin\hpqPhotoCrm.exe" = C:\Program Files\Common Files\HP\Digital Imaging\bin\hpqPhotoCrm.exe:*:Enabled:hpqphotocrm.exe – (Hewlett-Packard Development Co. L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpqsudi.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqsudi.exe:*:Enabled:hpqsudi.exe – (Hewlett-Packard Development Co. L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpqpsapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqpsapp.exe:*:Enabled:hpqpsapp.exe – (Hewlett-Packard Development Co. L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpqpse.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqpse.exe:*:Enabled:hpqpse.exe – (Hewlett-Packard Development Co. L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe:*:Enabled:hpqgplgtupl.exe – (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe:*:Enabled:hpqusgm.exe – (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe:*:Enabled:hpqusgh.exe – (Hewlett-Packard Co.)
"C:\Program Files\HP\HP Software Update\HPWUCli.exe" = C:\Program Files\HP\HP Software Update\HPWUCli.exe:*:Enabled:hpwucli.exe – (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\Smart Web Printing\SmartWebPrintExe.exe" = C:\Program Files\HP\Digital Imaging\Smart Web Printing\SmartWebPrintExe.exe:*:Enabled:smartwebprintexe.exe – (Hewlett-Packard Co.)
"C:\Program Files\Dell Video Chat\DellVideoChat.exe" = C:\Program Files\Dell Video Chat\DellVideoChat.exe:*:Enabled:Dell Video Chat – (Dell Inc. and SightSpeed Inc.)
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00203668-8170-44A0-BE44-B632FA4D780F}" = Adobe AIR
"{020D8396-D6D9-4B53-A9A1-83C47E2E27AA}" = Windows Live Call
"{037B141B-8B90-4235-9EED-6D49138E826B}" = Catalyst Control Center Core Implementation
"{055EE59D-217B-43A7-ABFF-507B966405D8}" = ATI Catalyst Control Center
"{07287123-B8AC-41CE-8346-3D777245C35B}" = Bonjour
"{079A5D9D-B84D-4A78-AE98-B0118970999A}" = CCC Help Chinese Traditional
"{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Creator Data
"{09760D42-E223-42AD-8C3E-55B47D0DDAC3}" = Roxio Creator DE
"{0A55F129-B9B5-4836-8A2C-F3B16E850E26}" = Bradford Persistent Agent
"{0AAA9C97-74D4-47CE-B089-0B147EF3553C}" = Windows Live Messenger
"{0F7C2E47-089E-4d23-B9F7-39BE00100776}" = Toolbox
"{11B83AD3-7A46-4C2E-A568-9505981D4C6F}" = HP Update
"{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}" = Dell DataSafe Online
"{18669FF9-C8FE-407a-9F70-E674896B1DB4}" = GPBaseService
"{19D6E378-BB73-CF7B-2813-A82947E89621}" = Catalyst Control Center Graphics Previews Common
"{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Creator Tools
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{26A24AE4-039D-4CA4-87B4-2F83216013FF}" = Java™ 6 Update 13
"{299CF645-48C7-4FA1-8BCD-5CE200CF180D}" = Microsoft Search Enhancement Pack
"{2B4C7E1E-E446-4740-ADB5-9842E742EE8A}" = Windows Live Toolbar
"{2C77DEAF-CBFF-1228-49A3-690059599020}" = Catalyst Control Center Graphics Full Existing
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{34BFB099-07B2-4E95-A673-7362D60866A2}" = PSSWCORE
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{36BFBF92-64E7-48A1-90D0-69792AEBEB79}" = CCC Help French
"{3700194C-C5DD-439A-BE06-A66960CA4C70}" = MSVCSetup
"{38ACD649-8502-85C3-1FF4-506CC0B0050C}" = CCC Help Russian
"{40C8C6BF-9252-AF6D-21FA-635762CF6F62}" = CCC Help Norwegian
"{40E12A55-C504-4223-AFAC-7672DBF1ACDE}" = Trend Micro Internet Security
"{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}" = Banctec Service Agreement
"{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}" = SolutionCenter
"{4AB8B41B-3AF1-46BE-99B0-0ACD3B300C0A}" = Junk Mail filter update
"{4B212966-55C5-7A2F-3022-CCF780319560}" = CCC Help German
"{4D9C7DA3-D532-432D-A556-5F6CD186B0A5}" = DJ_AIO_03_F4200_ProductContext
"{500DB976-2DA6-8136-9785-6F63981A2697}" = CCC Help Chinese Standard
"{505DF7A3-88D5-4DD6-9AD5-C98C2ED0CEC4}" = Windows Live Sign-in Assistant
"{526F7C4D-837B-0CBD-96D1-9BA288D51722}" = ccc-core-preinstall
"{52A69E11-7CEB-4a7d-9607-68BA4F39A89B}" = DeviceDiscovery
"{5AA7C7AE-224D-7279-1199-253F3314F6F8}" = CCC Help English
"{5ACE69F0-A3E8-44eb-88C1-0A841E700180}" = TrayApp
"{62653245-3DC5-4019-AF6B-4E62D6150D9E}" = F4200_Help
"{63C1109E-D977-49ED-BCE3-D00D0BF187D6}" = Windows Live Mail
"{63FF21C9-A810-464F-B60A-3111747B1A6D}" = GPBaseService2
"{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}" = Live! Cam Avatar Creator
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{67DFCE0D-BBA9-43AC-90B3-548390ECE522}" = F4200
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX
"{687FEF8A-8597-40b4-832C-297EA3F35817}" = BufferChm
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{6A92E5C5-0578-443D-91F3-92ECE5F2CAE2}" = Windows Live Writer
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{718D791F-F4E8-4aa7-98A6-15FDED17BDD0}" = Trend Micro Internet Security
"{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Creator Audio
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{7DD54086-1190-312E-497F-1C65E9B01280}" = CCC Help Finnish
"{827F1CD6-C06C-8CC8-064A-D5615F930F9D}" = CCC Help Swedish
"{87841AF8-C785-42FF-A76E-CC0F0C2816CC}" = ATI Catalyst Control Center
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A74E887-8F0F-4017-AF53-CBA42211AAA5}" = Microsoft Sync Framework Runtime Native v1.0 (x86)
"{8A85DEAD-7C1F-4368-881C-72AC74CB2E91}" = UnloadSupport
"{8BE1A2D9-CB71-27C1-A68D-4F9D1FDC0DF9}" = ccc-core-static
"{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A}" = SmartWebPrinting
"{8FFC5648-FAF8-43A3-BC8F-42BA1E275C4E}" = Choice Guard
"{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{99ECF41F-5CCA-42BD-B8B8-A8333E2E2944}" = iTunes
"{9DBCE8C7-FE94-4D8F-9FF0-38EF3D8BC99E}" = DJ_AIO_03_F4200_Software
"{9E14EFF3-C85C-0170-BDF4-B405FE4789FF}" = CCC Help Italian
"{A0B9F8DF-C949-45ed-9808-7DC5C0C19C81}" = Status
"{A11409F1-CD33-4076-85CB-4EE4A8439BFE}" = Scan
"{A1D3C3B7-CE79-431E-B9C2-B4317E370F19}" = Unicode Phonetic Keyboard (UCL) - 1.10
"{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}" = Segoe UI
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A76F2943-9DD6-5D49-3D28-F45DC732EBD0}" = Catalyst Control Center Graphics Light
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AADEA55D-C834-4BCB-98A3-4B8D1C18F4EE}" = Apple Mobile Device Support
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3
"{AC76BA86-7AD7-5464-3428-900000000004}" = Spelling Dictionaries Support For Adobe Reader 9
"{AD73CA57-C99C-D141-2E3A-0370DBA3835B}" = CCC Help Dutch
"{ADAC8090-A0B6-6E46-EEA2-80521B9471BA}" = CCC Help Japanese
"{AE9A67F9-ADF1-4a44-BAB5-C1DB302B37A2}" = HP Deskjet F4200 All-In-One Driver Software 10.0 Rel .3
"{B29B526D-F027-4122-BC7A-D9E5BC86CC40}" = DJ_AIO_03_F4200_Software_Min
"{B4FA2ABF-7372-9F5D-8F02-8E211003B943}" = CCC Help Korean
"{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Creator Copy
"{B787CD67-506B-4C9A-8A99-D2C4460D055F}" = Catalyst Control Center - Branding
"{B8DBED1E-8BC3-4d08-B94A-F9D7D88E9BBF}" = HPSSupply
"{BA76D984-AF9A-3AB4-A3AA-6FA6E9611962}" = Catalyst Control Center Localization All
"{BAD0FA60-09CF-4411-AE6A-C2844C8812FA}" = HP Photosmart Essential 2.5
"{BAF78226-3200-4DB4-BE33-4D922A799840}" = Windows Presentation Foundation
"{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}" = Microsoft Sync Framework Services Native v1.0 (x86)
"{BF4C6EEB-D202-C0CB-2EA6-377B0AEF276A}" = CCC Help Portuguese
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C18153BC-9604-74F9-0810-993CCEC9DF8A}" = Catalyst Control Center Graphics Full New
"{C1A62F47-7B71-37D8-02F2-BCD1D5C57548}" = CCC Help Spanish
"{C43326F5-F135-4551-8270-7F7ABA0462E1}" = HPProductAssistant
"{C5074CC4-0E26-4716-A307-960272A90040}" = QuickSet
"{C78EAC6F-7A73-452E-8134-DBB2165C5A68}" = QuickTime
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CCB9B81A-167F-4832-B305-D2A0430840B3}" = WebReg
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D103C4BA-F905-437A-8049-DB24763BBE36}" = Skype™ 4.2
"{D2E0F0CC-6BE0-490b-B08B-9267083E34C9}" = MarketResearch
"{D793D662-53AE-D8B7-53E0-981D370CE43C}" = ccc-utility
"{D8603B63-92C4-2678-2FB5-501BA8604D6C}" = CCC Help Danish
"{D99A8E3A-AE5A-4692-8B19-6F16D454E240}" = Destination Component
"{D9D754A1-EAC5-406C-A28B-C49B1E846711}" = Windows Live Essentials
"{E08DC77E-D09A-4e36-8067-D6DBBCC5F8DC}" = VideoToolkit01
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software)
"{EBE939ED-4612-45FD-A39E-77AC199C4273}" = Absolute Notifier
"{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Creator DE
"{EF85FEF4-EB92-4075-A6D2-5F519BB30A2C}" = Complete Care Consumer Service Agreement
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F1E63043-54FC-429B-AB2C-31AF9FBA4BC7}" = 32 Bit HP CIO Components Installer
"{F42CD69D-E393-47c8-B2CD-B139C4ADA9A8}" = Copy
"{F47C37A4-7189-430A-B81D-739FF8A7A554}" = Consumer In-Home Service Agreement
"{F69E83CF-B440-43F8-89E6-6EA80712109B}" = Windows Live Communications Platform
"{F6CB42B9-F033-4152-8813-FF11DA8E6A78}" = Dell Dock
"{F73A5B18-EB75-4B2C-B32D-9457576E2417}" = Windows Live Photo Gallery
"{FAA7F8FF-3C05-4A61-8F14-D8A6E9ED6623}" = ooVoo
"{FDD810CA-D5E3-40E9-AB7B-36440B0D41EF}" = Windows Live Sync
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Advanced Audio FX Engine" = Advanced Audio FX Engine
"All ATI Software" = ATI - Software Uninstall Utility
"ATI Display Driver" = ATI Display Driver
"Audacity 1.3 Beta (Unicode)_is1" = Audacity 1.3.12 (Unicode)
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Creative OA008" = Integrated Webcam Driver (1.02.02.0106)
"Dell Video Chat" = Dell Video Chat
"Dell Webcam Central" = Dell Webcam Central
"Google Chrome" = Google Chrome
"GoToAssist" = GoToAssist 8.0.0.514
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"HP Imaging Device Functions" = HP Imaging Device Functions 10.0
"HP Photosmart Essential" = HP Photosmart Essential 2.5
"HP Smart Web Printing" = HP Smart Web Printing 4.60
"HP Solution Center & Imaging Support Tools" = HP Solution Center 13.0
"HPExtendedCapabilities" = HP Customer Participation Program 10.0
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Mozilla Firefox (3.5.19)" = Mozilla Firefox (3.5.19)
"Normal Development" = Normal Development
"oovootb" = ooVoo Toolbar (Remove Toolbar Only)
"Shop for HP Supplies" = Shop for HP Supplies
"SynTPDeinstKey" = Dell Touchpad
"Unicode Phonetic Keyboard and Font_is1" = Unicode Phonetic Keyboard 1.10 and SIL Fonts
"Wdf01007" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
"Windows Media Format Runtime" = Windows Media Format Runtime
"WinLiveSuite_Wave3" = Windows Live Essentials
"XpsEPSC" = XML Paper Specification Shared Components Pack 1.0
"Yahoo! Companion" = Yahoo! Toolbar
"Yahoo! Toolbar" = Yahoo! Toolbar
========== HKEY_CURRENT_USER Uninstall List ==========
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"309a46b1dc89b774" = Dell Driver Download Manager
"Facebook Plug-In" = Facebook Plug-In
"Move Media Player" = Move Media Player
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 9/1/2010 2:00:43 PM | Computer Name = AMYSLAPTOP | Source = Application Error | ID = 1000
Description = Faulting application hpqtra08.exe, version 100.0.170.0, faulting module
ntdll.dll, version 5.1.2600.5755, fault address 0x0001168b.
Error - 9/14/2010 11:37:11 PM | Computer Name = AMYSLAPTOP | Source = Google Update | ID = 20
Description =
Error - 9/15/2010 6:24:29 PM | Computer Name = AMYSLAPTOP | Source = Application Error | ID = 1000
Description = Faulting application hpqtra08.exe, version 100.0.170.0, faulting module
ntdll.dll, version 5.1.2600.5755, fault address 0x00010cd0.
Error - 9/27/2010 3:57:59 PM | Computer Name = AMYSLAPTOP | Source = Microsoft Office 12 | ID = 1000
Description = Faulting application winword.exe, version 12.0.4518.1014, stamp 45428028,
faulting module msvcr80.dll, version 8.0.50727.3053, stamp 4889d619, debug? 0,
fault address 0x0001500a.
Error - 9/27/2010 4:04:41 PM | Computer Name = AMYSLAPTOP | Source = Microsoft Office 12 | ID = 1000
Description = Faulting application winword.exe, version 12.0.4518.1014, stamp 45428028,
faulting module msptls.dll, version 12.0.4518.1014, stamp 454120f6, debug? 0, fault
address 0x0000fe48.
Error - 9/27/2010 4:04:52 PM | Computer Name = AMYSLAPTOP | Source = Microsoft Office 12 | ID = 1000
Description = Faulting application winword.exe, version 12.0.4518.1014, stamp 45428028,
faulting module mso.dll, version 12.0.4518.1014, stamp 4542867b, debug? 0, fault
address 0x0003d212.
Error - 9/27/2010 4:25:04 PM | Computer Name = AMYSLAPTOP | Source = Microsoft Office 12 | ID = 1000
Description = Faulting application winword.exe, version 12.0.4518.1014, stamp 45428028,
faulting module msvcr80.dll, version 8.0.50727.3053, stamp 4889d619, debug? 0,
fault address 0x00015068.
Error - 9/27/2010 4:25:34 PM | Computer Name = AMYSLAPTOP | Source = Microsoft Office 12 | ID = 1000
Description = Faulting application winword.exe, version 12.0.4518.1014, stamp 45428028,
faulting module wwlib.dll, version 12.0.4518.1014, stamp 454285fb, debug? 0, fault
address 0x00e2ec38.
Error - 9/27/2010 4:25:50 PM | Computer Name = AMYSLAPTOP | Source = Microsoft Office 12 | ID = 1000
Description = Faulting application winword.exe, version 12.0.4518.1014, stamp 45428028,
faulting module wwlib.dll, version 12.0.4518.1014, stamp 454285fb, debug? 0, fault
address 0x00e2ec38.
Error - 9/28/2010 7:50:29 AM | Computer Name = AMYSLAPTOP | Source = Application Error | ID = 1000
Description = Faulting application hpqtra08.exe, version 100.0.170.0, faulting module
hpqcpta.dll, version 10.0.0.202, fault address 0x00002953.
[ OSession Events ]
Error - 9/27/2010 3:57:55 PM | Computer Name = AMYSLAPTOP | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 12182
seconds with 60 seconds of active time. This session ended with a crash.
Error - 9/27/2010 4:04:40 PM | Computer Name = AMYSLAPTOP | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 395
seconds with 60 seconds of active time. This session ended with a crash.
Error - 9/27/2010 4:04:51 PM | Computer Name = AMYSLAPTOP | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 5
seconds with 0 seconds of active time. This session ended with a crash.
Error - 9/27/2010 4:25:03 PM | Computer Name = AMYSLAPTOP | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 219
seconds with 60 seconds of active time. This session ended with a crash.
Error - 9/27/2010 4:25:33 PM | Computer Name = AMYSLAPTOP | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 17
seconds with 0 seconds of active time. This session ended with a crash.
Error - 9/27/2010 4:25:49 PM | Computer Name = AMYSLAPTOP | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 13
seconds with 0 seconds of active time. This session ended with a crash.
[ System Events ]
Error - 4/13/2011 6:01:46 PM | Computer Name = AMYSLAPTOP | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.
Error - 4/14/2011 2:31:07 PM | Computer Name = AMYSLAPTOP | Source = ACPIEC | ID = 327681
Description = \Device\ACPIEC: The embedded controller (EC) hardware didn't respond
within the timeout period. This may indicate an error in the EC hardware or firmware,
or possibly a poorly designed BIOS which accesses the EC in an unsafe manner.
The EC driver will retry the failed transaction if possible.
Error - 4/15/2011 12:33:16 AM | Computer Name = AMYSLAPTOP | Source = ACPIEC | ID = 327681
Description = \Device\ACPIEC: The embedded controller (EC) hardware didn't respond
within the timeout period. This may indicate an error in the EC hardware or firmware,
or possibly a poorly designed BIOS which accesses the EC in an unsafe manner.
The EC driver will retry the failed transaction if possible.
Error - 4/15/2011 11:32:19 AM | Computer Name = AMYSLAPTOP | Source = ACPIEC | ID = 327681
Description = \Device\ACPIEC: The embedded controller (EC) hardware didn't respond
within the timeout period. This may indicate an error in the EC hardware or firmware,
or possibly a poorly designed BIOS which accesses the EC in an unsafe manner.
The EC driver will retry the failed transaction if possible.
Error - 4/17/2011 11:22:22 AM | Computer Name = AMYSLAPTOP | Source = ACPIEC | ID = 327681
Description = \Device\ACPIEC: The embedded controller (EC) hardware didn't respond
within the timeout period. This may indicate an error in the EC hardware or firmware,
or possibly a poorly designed BIOS which accesses the EC in an unsafe manner.
The EC driver will retry the failed transaction if possible.
Error - 4/17/2011 4:33:14 PM | Computer Name = AMYSLAPTOP | Source = ACPIEC | ID = 327681
Description = \Device\ACPIEC: The embedded controller (EC) hardware didn't respond
within the timeout period. This may indicate an error in the EC hardware or firmware,
or possibly a poorly designed BIOS which accesses the EC in an unsafe manner.
The EC driver will retry the failed transaction if possible.
Error - 4/17/2011 6:51:39 PM | Computer Name = AMYSLAPTOP | Source = ACPIEC | ID = 327681
Description = \Device\ACPIEC: The embedded controller (EC) hardware didn't respond
within the timeout period. This may indicate an error in the EC hardware or firmware,
or possibly a poorly designed BIOS which accesses the EC in an unsafe manner.
The EC driver will retry the failed transaction if possible.
Error - 4/17/2011 7:56:10 PM | Computer Name = AMYSLAPTOP | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.66 for the Network Card with network
address 0022FBA0AC96 has been denied by the DHCP server 10.0.1.10 (The DHCP Server
sent a DHCPNACK message).
Error - 7/23/2011 1:18:45 PM | Computer Name = AMYSLAPTOP | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.
Error - 7/31/2011 1:54:13 PM | Computer Name = AMYSLAPTOP | Source = Dhcp | ID = 1000
Description = Your computer has lost the lease to its IP address 192.168.1.66 on
the Network Card with network address 0022FBA0AC96.
< End of report >