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Spyware / Malware / Virus Removal

Some Help needed

8 min read

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Post #1
keep getting http://www.searchqu.com/406 when i load up opera/explorer think its malware or a virus. Ran a OTL Report and got whats shown below, can anyone help with what it means and what i should do next? Much appreciated if you can. (windows 7)

OTL Extras logfile created on: 4/26/2011 7:52:52 PM - Run 1
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Users\Simon\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 50.00% Memory free
4.00 Gb Paging File | 2.00 Gb Available in Paging File | 59.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 116.44 Gb Total Space | 87.61 Gb Free Space | 75.24% Space Free | Partition Type: NTFS
Drive D: | 116.05 Gb Total Space | 108.47 Gb Free Space | 93.47% Space Free | Partition Type: NTFS

Computer Name: SIMON-TOSH | User Name: Simon | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.html[@ = Opera.HTML] – C:\Program Files (x86)\Opera\Opera.exe (Opera Software)
.url[@ = InternetShortcut] – C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] – C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = Opera.HTML] – C:\Program Files (x86)\Opera\Opera.exe (Opera Software)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %* File not found
cmdfile [open] – "%1" %* File not found
comfile [open] – "%1" %* File not found
exefile [open] – "%1" %* File not found
helpfile [open] – Reg Error: Key error.
htmlfile – Reg Error: Key error.
htmlfile [print] – rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1" File not found
http [open] – "C:\Program Files (x86)\Opera\Opera.exe" "%1" (Opera Software)
https [open] – "C:\Program Files (x86)\Opera\Opera.exe" "%1" (Opera Software)
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] – "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] – "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] – "%1" %* File not found
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1" File not found
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l File not found
scrfile [open] – "%1" /S File not found
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] – Reg Error: Value error.
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
cplfile [cplopen] – %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] – "%1" %*
helpfile [open] – Reg Error: Key error.
htmlfile – Reg Error: Key error.
htmlfile [print] – rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
http [open] – "C:\Program Files (x86)\Opera\Opera.exe" "%1" (Opera Software)
https [open] – "C:\Program Files (x86)\Opera\Opera.exe" "%1" (Opera Software)
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] – Reg Error: Value error.
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
"{24811C12-F4A9-4D0F-8494-A7B8FE46123C}" = TOSHIBA ReelTime
"{5DA0E02F-970B-424B-BF41-513A5018E4C0}" = TOSHIBA Disc Creator
"{5EB6F3CB-46F4-451F-A028-7F6D8D35D7D0}" = Windows Live Language Selector
"{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}" = TOSHIBA Recovery Media Creator
"{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}" = PlayReady PC Runtime amd64
"{C14518AF-1A0F-4D39-8011-69BAA01CD380}" = TOSHIBA Bulletin Board
"{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client
"{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
"{E65C7D8E-186D-484B-BEA8-DEF0331CE600}" = TRORMCLauncher
"{EE936C7A-EA40-31D5-9B65-8E3E089C3828}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"{F67FA545-D8E5-4209-86B1-AEE045D1003F}" = TOSHIBA Face Recognition
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"SynTPDeinstKey" = Synaptics Pointing Device Driver

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{08234a0d-cf39-4dca-99f0-0c5cb496da81}" = Bing Bar
"{08C8666B-C502-4AB3-B4CB-D74AC42D14FE}" = Nero BackItUp 10 Help (CHM)
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0FF68F26-416C-4954-ACA5-6AD5F9DE99C1}" = Nero Multimedia Suite 10 Essentials
"{12688FD7-CB92-4A5B-BEE4-5C8E0574434F}" = Utility Common Driver
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1CAC7A41-583B-4483-9FA5-3E5465AFF8C2}" = Microsoft Default Manager
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{1F7FB68F-52F6-46A3-B42F-38CE46295AE5}" = Nero MediaHub 10
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{2290A680-4083-410A-ADCC-7092C67FC052}" = TOSHIBA Online Product Information
"{2436F2A8-4B7E-4B6C-AE4E-604C84AA6A4F}" = Nero Core Components 10
"{26A24AE4-039D-4CA4-87B4-2F83216020FF}" = Java™ 6 Update 20
"{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{33643918-7957-4839-92C7-EA96CB621A98}" = Nero Express 10 Help (CHM)
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{3C349576-B3B4-6708-F73C-DC2932065357}" = BBC iPlayer Desktop
"{3D047C6C-19EE-46E3-C14B-9FA84260DF9B}" = Photo Service - powered by myphotobook
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform
"{50816F92-1652-4A7C-B9BC-48F682742C4B}" = Messenger Companion
"{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}" = TOSHIBA Supervisor Password
"{523B2B1B-D8DB-4B41-90FF-C4D799E2758A}" = Nero ControlCenter 10 Help (CHM)
"{5279374D-87FE-4879-9385-F17278EBB9D3}" = TOSHIBA Hardware Setup
"{555868C6-49FB-484F-BB43-8980651A1B00}" = Nero BurnRights 10 Help (CHM)
"{5E6F6CF3-BACC-4144-868C-E14622C658F3}" = TOSHIBA Web Camera Application
"{620BBA5E-F848-4D56-8BDA-584E44584C5E}" = TOSHIBA Flash Cards Support Utility
"{65BB0407-4CC8-4DC7-952E-3EEFDF05602A}" = Nero Update
"{66049135-9659-4AAD-9169-9CCA269EBB3E}" = Nero InfoTool 10 Help (CHM)
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{68AB6930-5BFF-4FF6-923B-516A91984FE6}" = Nero BackItUp 10
"{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack
"{6DFB899F-17A2-48F0-A533-ED8D6866CF38}" = Nero Control Center 10
"{70550193-1C22-445C-8FA4-564E155DB1A7}" = Nero Express 10
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{773970F1-5EBA-4474-ADEE-1EA3B0A59492}" = TOSHIBA Recovery Media Creator Reminder
"{78A96B4C-A643-4D0F-98C2-A8E16A6669F9}" = Windows Live Messenger Companion Core
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
"{8D15E1B2-D2B7-4A17-B44B-D2DDE5981406}" = iLivid
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{90FF4432-21B7-4AF6-BA6E-FB8C1FED9173}" = Toshiba Manuals
"{928B06E4-DDAA-476A-926A-641620326327}" = Microsoft Search Enhancement Pack
"{92E25238-61A3-4ACD-A407-3C480EEF47A7}" = Nero RescueAgent 10 Help (CHM)
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{943CFD7D-5336-47AF-9418-E02473A5A517}" = Nero BurnRights 10
"{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010
"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader
"{981029E0-7FC9-4CF3-AB39-6F133621921A}" = Skype Toolbars
"{983CD6FE-8320-4B80-A8F6-0D0366E0AA22}" = TOSHIBA Media Controller
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9D3D8C60-A55F-4fed-B2B9-173001290E16}" = Realtek WLAN Driver
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A74F16FA-1D5B-405B-8D8D-1BC6F9DAED8B}" = Amazon.co.uk
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC6569FA-6919-442A-8552-073BE69E247A}" = TOSHIBA Service Station
"{AC76BA86-7AD7-1033-7B44-A94000000001}" = Adobe Reader 9.4.0
"{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}" = Adobe AIR
"{B86C9440-82D7-423C-9FEC-6CB3092D1AA4}" = Bing Bar Platform
"{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}" = TOSHIBA Assist
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D103C4BA-F905-437A-8049-DB24763BBE36}" = Skype™ 4.2
"{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{DBB7021A-3437-446F-ACE5-7261644A972C}" = Toshiba TEMPRO
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E0FAA369-B0E3-48B8-9447-4873103B0012}" = TOSHIBA ConfigFree
"{E337E787-CF61-4B7B-B84F-509202A54023}" = Nero RescueAgent 10
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel® Graphics Media Accelerator Driver
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}" = TOSHIBA Media Controller Plug-in
"{F412B4AF-388C-4FF5-9B2F-33DB1C536953}" = Nero InfoTool 10
"{F467862A-D9CA-47ED-8D81-B4B3C9399272}" = Nero MediaHub 10 Help (CHM)
"{F5CB822F-B365-43D1-BCC0-4FDA1A2017A7}" = Nero 10 Movie ThemePack Basic
"{F6117F9C-ADB5-4590-9BE4-12C7BEC28702}" = Nero StartSmart 10 Help (CHM)
"{F61D489E-6C44-49AC-AD02-7DA8ACA73A65}" = Nero StartSmart 10
"{FDE58148-57E7-43BF-879A-29CCE818C078}" = eBay
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1" = BBC iPlayer Desktop
"BitTorrent" = BitTorrent
"eu.myphotobook.001F9DF2D0BAABEB11F42CCEE43224607B61109C.1" = Photo Service - powered by myphotobook
"iLivid" = iLivid
"InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"InstallShield_{12688FD7-CB92-4A5B-BEE4-5C8E0574434F}" = Utility Common Driver
"InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}" = TOSHIBA ReelTime
"InstallShield_{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}" = TOSHIBA Supervisor Password
"InstallShield_{5279374D-87FE-4879-9385-F17278EBB9D3}" = TOSHIBA Hardware Setup
"InstallShield_{620BBA5E-F848-4D56-8BDA-584E44584C5E}" = TOSHIBA Flash Cards Support Utility
"InstallShield_{773970F1-5EBA-4474-ADEE-1EA3B0A59492}" = TOSHIBA Recovery Media Creator Reminder
"InstallShield_{C14518AF-1A0F-4D39-8011-69BAA01CD380}" = TOSHIBA Bulletin Board
"InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"InstallShield_{E65C7D8E-186D-484B-BEA8-DEF0331CE600}" = TRORMCLauncher
"InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}" = TOSHIBA Face Recognition
"MSC" = McAfee Internet Security
"Opera 11.10.2092" = Opera 11.10
"Searchqu 406 MediaBar" = Windows iLivid Toolbar
"TOSHIBA Game Console" = WildTangent ORB Game Console
"WildTangent toshiba Master Uninstall" = WildTangent Games
"WinLiveSuite" = Windows Live Essentials
"WT088682" = Bejeweled 2 Deluxe
"WT088696" = Chuzzle Deluxe
"WT088759" = Polar Bowler
"WT089367" = Farm Mania 2
"WT089378" = Jewel Quest II
"WT089380" = Penguins!
"WT089381" = Slingo Supreme
"WT089388" = Zuma Deluxe
"WT089395" = Plants vs. Zombies - Game of the Year
"WT089404" = Fishdom

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 3/26/2011 2:31:33 PM | Computer Name = Simon-TOSH | Source = TOSHIBA Service Station | ID = 0
Description = TSS Load: could not communicate with TMachInfo service

Error - 3/27/2011 5:58:29 PM | Computer Name = Simon-TOSH | Source = MsiInstaller | ID = 11935
Description =

Error - 3/27/2011 5:59:57 PM | Computer Name = Simon-TOSH | Source = MsiInstaller | ID = 11935
Description =

[ System Events ]
Error - 4/16/2011 12:57:59 PM | Computer Name = Simon-TOSH | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the McShield service.

Error - 4/16/2011 12:58:29 PM | Computer Name = Simon-TOSH | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the McShield service.

Error - 4/16/2011 12:59:00 PM | Computer Name = Simon-TOSH | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the McShield service.

Error - 4/16/2011 12:59:57 PM | Computer Name = Simon-TOSH | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the McShield service.

Error - 4/16/2011 1:01:28 PM | Computer Name = Simon-TOSH | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the McShield service.

Error - 4/16/2011 1:02:28 PM | Computer Name = Simon-TOSH | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the McShield service.

Error - 4/16/2011 3:00:12 PM | Computer Name = Simon-TOSH | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the Wlansvc service.

Error - 4/16/2011 8:19:38 PM | Computer Name = Simon-TOSH | Source = Service Control Manager | ID = 7023
Description = The Windows Time service terminated with the following error: %%1115

Error - 4/17/2011 3:18:14 PM | Computer Name = Simon-TOSH | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the MpsSvc service.

Error - 4/18/2011 2:57:19 PM | Computer Name = Simon-TOSH | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the ShellHWDetection service.


< End of report >
Post #2
Posted Image


DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

XP Users

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.


If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.



Please do not delete anything unless instructed to.


I've been seeing some Java infections lately.

Go here and follow the instructions to clear your Java Cache
http://www.java.com/en/download/help/plugin_cache.xml


Next:
Note: Close all browsers before running ATF Cleaner: IE, FireFox, etc.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.


  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • [external image: Posted Image]
  • Then click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.


Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste".
Post #3
Not getting any virus found on the quick search, did a full search and got this; Malwarebytes' Anti-Malware 1.50.1.1100 www.malwarebytes.org Database version: 6465 Windows 6.1.7600 Internet Explorer 8.0.7600.16385 28/04/2011 21:11:54 mbam-log-2011-04-28 (21-11-54).txt Scan type: Full scan (C:\|D:\|) Objects scanned: 255391 Time elapsed: 1 hour(s), 41 minute(s), 38 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) So still nothing?? i have already deleted p2p torrent i had previously.
Post #4
Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")


Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have XP SP3, use the XP SP2 package.
    If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.
Post #5
heres the result log from combo fix, your help is much appreciated by the way. ComboFix 11-04-28.01 - Simon 28/04/2011 23:20:09.1.1 - x64 Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.1913.871 [GMT 1:00] Running from: c:\users\[removed]\Desktop\ComboFix.exe SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . c:\programdata\xp c:\programdata\xp\EBLib.dll c:\programdata\xp\TPwSav.sys . . ((((((((((((((((((((((((( Files Created from 2011-03-28 to 2011-04-28 ))))))))))))))))))))))))))))))) . . 2011-04-28 22:25 . 2011-04-28 22:25 ——– d—–w- c:\users\Default\AppData\Local\temp 2011-04-28 22:18 . 2011-04-28 22:18 ——– d—–w- C:\32788R22FWJFW 2011-04-28 18:25 . 2011-04-28 18:25 ——– d—–w- c:\users\Simon\AppData\Roaming\Malwarebytes 2011-04-28 18:23 . 2011-04-28 18:23 ——– d—–w- c:\programdata\Malwarebytes 2011-04-28 18:23 . 2010-12-20 17:09 38224 —-a-w- c:\windows\SysWow64\drivers\mbamswissarmy.sys 2011-04-28 18:23 . 2011-04-28 18:23 ——– d—–w- c:\program files (x86)\Malwarebytes' Anti-Malware 2011-04-28 18:23 . 2010-12-20 17:08 24152 —-a-w- c:\windows\system32\drivers\mbam.sys 2011-04-27 19:22 . 2011-03-12 12:03 662528 —-a-w- c:\windows\system32\XpsPrint.dll 2011-04-27 19:22 . 2011-03-12 11:31 442880 —-a-w- c:\windows\SysWow64\XpsPrint.dll 2011-04-27 19:22 . 2011-02-26 06:23 2870272 —-a-w- c:\windows\explorer.exe 2011-04-27 19:22 . 2011-02-26 05:33 2614784 —-a-w- c:\windows\SysWow64\explorer.exe 2011-04-27 19:21 . 2011-03-11 06:23 166272 —-a-w- c:\windows\system32\drivers\nvstor.sys 2011-04-27 19:21 . 2011-03-11 06:23 1657216 —-a-w- c:\windows\system32\drivers\ntfs.sys 2011-04-27 19:21 . 2011-03-11 06:18 2566144 —-a-w- c:\windows\system32\esent.dll 2011-04-27 19:21 . 2011-03-11 06:23 187264 —-a-w- c:\windows\system32\drivers\storport.sys 2011-04-27 19:21 . 2011-03-11 06:23 148352 —-a-w- c:\windows\system32\drivers\nvraid.sys 2011-04-27 19:21 . 2011-03-11 06:23 410496 —-a-w- c:\windows\system32\drivers\iaStorV.sys 2011-04-27 19:21 . 2011-03-11 06:22 107904 —-a-w- c:\windows\system32\drivers\amdsata.sys 2011-04-27 19:21 . 2011-03-11 06:22 27008 —-a-w- c:\windows\system32\drivers\amdxata.sys 2011-04-27 19:21 . 2011-03-11 06:15 96768 —-a-w- c:\windows\system32\fsutil.exe 2011-04-27 19:21 . 2011-03-11 05:39 1686016 —-a-w- c:\windows\SysWow64\esent.dll 2011-04-27 19:21 . 2011-03-11 05:37 74240 —-a-w- c:\windows\SysWow64\fsutil.exe 2011-04-27 19:20 . 2011-02-18 06:33 31232 —-a-w- c:\windows\system32\prevhost.exe 2011-04-27 19:20 . 2011-02-18 05:33 31232 —-a-w- c:\windows\SysWow64\prevhost.exe 2011-04-22 14:27 . 2011-04-25 16:43 ——– d—–w- c:\users\Simon\AppData\Local\Diagnostics 2011-04-19 18:41 . 2011-04-19 18:41 ——– d—–w- c:\users\Simon\AppData\Local\Ilivid Player 2011-04-19 18:27 . 2011-04-19 18:27 ——– d—–w- c:\program files (x86)\Windows iLivid Toolbar 2011-04-19 18:26 . 2011-04-19 18:26 ——– d—–w- c:\users\Simon\AppData\Local\PackageAware 2011-04-14 16:00 . 2011-03-03 06:17 182272 —-a-w- c:\windows\system32\dnsrslvr.dll 2011-04-10 16:57 . 2011-04-10 16:57 ——– d—–w- c:\program files (x86)\MSN Toolbar 2011-04-01 20:52 . 2011-04-01 22:23 ——– d—–w- c:\users\Simon\AppData\Roaming\Skype . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2011-03-31 15:49 . 2010-06-24 10:33 18328 —-a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll 2011-03-04 06:17 . 2011-04-27 19:21 135168 —-a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll 2011-03-04 06:17 . 2011-04-27 19:21 347648 —-a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "TOSHIBA Online Product Information"="c:\program files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe" [2010-03-03 4581280] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] "Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760] "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-20 932288] "NBAgent"="c:\program files (x86)\Nero\Nero 10\Nero BackItUp\NBAgent.exe" [2010-09-02 1234216] "Microsoft Default Manager"="c:\program files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2010-05-10 439568] "HWSetup"="c:\program files\TOSHIBA\Utilities\HWSetup.exe" [2010-03-04 423936] "SVPWUTIL"="c:\program files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe" [2010-03-03 352256] "KeNotify"="c:\program files (x86)\TOSHIBA\Utilities\KeNotify.exe" [2010-08-15 34160] "TWebCamera"="c:\program files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" [2010-05-01 2454840] "ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2009-10-06 1294136] . [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run] "TOSHIBA Online Product Information"="c:\program files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe" [2010-03-03 4581280] . c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ TRDCReminder.lnk - c:\program files (x86)\TOSHIBA\TRDCReminder\TRDCReminder.exe [2009-9-1 481184] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableUIADesktopToggle"= 0 (0x0) "EnableLinkedConnections"= 1 (0x1) . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows] "AppInit_DLLs"=c:\progra~2\WI3C8A~1\Datamngr\datamngr.dll c:\progra~2\WI3C8A~1\Datamngr\IEBHO.dll . [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa] Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS] @="" . R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384] R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576] R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x] R3 TemproMonitoringService;Notebook Performance Tuning Service (TEMPRO);c:\program files (x86)\Toshiba TEMPRO\TemproSvc.exe [2010-05-11 124368] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x] R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184] S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x] S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [2010-01-28 249200] S2 ConfigFree Service;ConfigFree Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [2009-03-10 46448] S2 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe [2010-08-27 1811456] S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~2\mcafee\SITEAD~1\McSACore.exe [2011-02-16 101048] S2 NAUpdate;Nero Update;c:\program files (x86)\Nero\Update\NASvc.exe [2010-05-04 503080] S3 CeKbFilter;CeKbFilter;c:\windows\system32\DRIVERS\CeKbFilter.sys [x] S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [x] S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x] S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys [x] S3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2009-10-06 51512] S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-02-05 137560] . . . ——— x86-64 ———– . . [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A40DC6C5-79D0-4ca8-A185-8FF989AF1115}] 2011-03-24 12:30 1058712 —-a-w- c:\progra~2\WI3C8A~1\Datamngr\x64\IEBHO.dll . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Toshiba TEMPRO"="c:\program files (x86)\Toshiba TEMPRO\TemproTray.exe" [2010-05-11 1050072] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-07 166424] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-07 391192] "Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-07 410648] "RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-07-28 11101800] "RtHDVBg"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2010-07-28 2120808] "TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-05 709976] "TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376] "Toshiba Registration"="c:\program files\Toshiba\Registration\ToshibaReminder.exe" [2010-04-19 136136] . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "LoadAppInit_DLLs"=0x1 "AppInit_DLLs"=c:\progra~2\WI3C8A~1\Datamngr\x64\datamngr.dll c:\progra~2\WI3C8A~1\Datamngr\x64\IEBHO.dll . ——- Supplementary Scan ——- . uLocal Page = c:\windows\system32\blank.htm uStart Page = hxxp://www.google.co.uk/ mLocal Page = c:\windows\SysWOW64\blank.htm . - - - - ORPHANS REMOVED - - - - . Toolbar-Locked - (no file) Toolbar-10 - (no file) Toolbar-Locked - (no file) Toolbar-10 - (no file) HKLM-Run-TosNC - %ProgramFiles%\Toshiba\BulletinBoard\TosNcCore.exe HKLM-Run-TosReelTimeMonitor - %ProgramFiles%\TOSHIBA\ReelTime\TosReelTimeMonitor.exe HKLM-Run-TPwrMain - %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE HKLM-Run-SmoothView - %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe HKLM-Run-00TCrdMain - %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe HKLM-Run-SynTPEnh - %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe HKLM-Run-SmartFaceVWatcher - %ProgramFiles%\Toshiba\SmartFaceV\SmartFaceVWatcher.exe . . . ——————— LOCKED REGISTRY KEYS ——————— . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.10" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}] @Denied: (A 2) (Everyone) @="IFlashBroker4" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\McAfee] "SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79, 00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\ . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . Completion time: 2011-04-28 23:28:21 ComboFix-quarantined-files.txt 2011-04-28 22:28 . Pre-Run: 96,334,868,480 bytes free Post-Run: 95,873,753,088 bytes free . - - End Of File - - 40B55112B8CA670900418E8E49615849
Post #8
Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

For XP:
  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

For Vista / Windows 7
  • Click START Search
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.


Here's my usual all clean post

To be on the safe side, I would also change all my passwords.

This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.


Log looks good :D


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.


  • WOT , Web of Trust, As 'Googling' is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    Green to go
    Yellow for caution
    Red to stop
    WOT has an addon available for both Firefox and IE.

  • JAVA Click this link and click on the Free JAVA Download


  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

Only run one Anti-Virus and Firewall program.


I would suggest you read:
PC Safety and Security–What Do I Need?.
How to Prevent Malware:

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