What Do I Need to Fix?

Satchfan- Thanks for your help. The eSet returned no results. I am unaware of any other issues in the machine at this time. Chonchy

Hi chonchy

Your computer appears to be clean.

We need to tidy up by removing the tools that have been used.

Re-enable DeFogger

To re-enable your Emulation drivers, double click DeFogger to run the tool.

• The application window will appear
• Click the Re-enable button to re-enable your CD Emulation drivers
• Click Yes to continue
• A 'Finished!' message will appear
• Click OK
• DeFogger will now ask to reboot the machine - click OK

IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

Your Emulation drivers are now re-enabled.

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Uninstall OTL
• Double-click OTL.exe
• Click the CleanUp! button.
• Select Yes when the Begin cleanup Process? prompt appears.
• If you are prompted to reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.
NOTE: If you receive a warning from your firewall or other security programs regarding OTL attempting to contact the internet, please allow it to do so.

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Create a Restore Point
• Click Start Menu, Run
• Copy and paste the following:

%SystemRoot%\System32\restore\rstrui.exe

• Press OK
• Choose Create a Restore Point then click Next. Name it (something you'll remember) and click Create
• When the confirmation screen shows that the restore point has been created, click Close.
Remove old restore points• Go to Start, Programs, Accessories, System tools, Disk Cleanup
• When the Disc Cleanup dialog box appears, click OK
• When it finishes running, a box with tabs will appear, select the ”More options” tab
• On this tab you will find a section for System Restore
• If you press the Clean Up button for that section, Windows will delete all restore points except for the most recent one.
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Firewall

You're using the Windows Firewall which is not adequate protection. The main reason you should use a third-party firewall over the Windows XP Firewall is because Windows Firewall only stops incoming signals from accessing your computer. However, it will not stop Outgoing signals (possibly ones that could intrude your privacy) from sending information to the Internet or to other networks. That means if malware happens to compromise your PC again, it will be able to SEND OUT out your credit card data and any other personal information.

I suggest you install a more robust third party firewall that filters both incoming and outgoing traffic.

Download and install one of the following freeware firewalls from below:

Sygate Personal Firewall Free Edition:
Zone Alarm Free:
Comodo Personal Firewall:

NOTE only install one firewall. Having more than one could cause many programs to stop working altogether. Also, the firewalls may get in each others' way and cause some security holes that would not be there with just one firewall.

When you have done that:

Disable Windows firewall:

• Click on Start, Settings and then Control Panel
• Click on the Security Center icon.
• Click on the Windows Firewall icon
• Click Off (not recommended) and then click OK.

You should take the time to read Understanding and Using Firewalls

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Update AVG

Your version of AVG is out of date.

Go here to download AVG 2011, then uninstall AVG 10, (via Add/Remove programs), and install AVG 2011.

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Update Adobe Reader

Your version of Adobe Reader is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.

• Go to Add/Remove Programs and remove all versions of Adobe Reader.
• Click here to download the latest version of Adobe Reader.

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Set your computer to automatically check for Windows updates.

To turn on Automatic Updates:

• Click Start, Settings and then click Control Panel.
• Double-click Automatic Updates.
• Choose Automatic (recommended).

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It’s important to keep programs up to date so that malware doesn't exploit any old security flaws.

FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated.

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Update and run Malwarebytes. This really is an excellent program that you should update and run on a regular basis, probably weekly.

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I also recommend that you read the following:

How to prevent malware by miekiemoes

Safe computing

Satchfan

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance.

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