Possible Multiple Problems

CatByte, Here are the MBAM and ESET results: Malwarebytes' Anti-Malware 1.50.1.1100 www.malwarebytes.org Database version: 6718 Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702 5/29/2011 11:22:35 PM mbam-log-2011-05-29 (23-22-35).txt Scan type: Quick scan Objects scanned: 172072 Time elapsed: 14 minute(s), 12 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) C:\Documents and Settings\Steve Rogers\Application Data\Sun\Java\Deployment\cache\6.0\13\48446e4d-273537bf multiple threats C:\Documents and Settings\Steve Rogers\Application Data\Sun\Java\Deployment\cache\6.0\49\3c7dbc31-26415169 multiple threats C:\Qoobox\Quarantine\C\WINDOWS\SYSTEM32\components\etxf.dll.vir a variant of Win32/Adware.RK.AC application C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP2035\A0158893.exe Win32/OpenCandy application C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP2035\A0158925.dll a variant of Win32/Adware.RK.AC application

Hi

Please do the following:

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Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

• Download the latest version of Java Runtime Environment (JRE) 25 and save it to your desktop.
• Scroll down to where it says JDK 6 Update 25 (JDK or JRE)
• Click the Download JRE button to the right
• Select the Windows platform from the dropdown menu.
• Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6u25 with JavaFX 1 License Agreement". Click on Continue. The page will refresh.
• Click on the link to download Windows Offline Installation and save the file to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java.
• Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u25-windows-i586.exe to install the newest version.

• After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH CheckedApplications and Applets
    Trace and Log Files
• Click OK on Delete Temporary Files Window
  Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
• Click OK to leave the Temporary Files Window
• Click OK to leave the Java Control Panel.

NEXT

Please post a fresh DDS Log and advise how the computer is running now and if there are any outstanding issues

do you still need help with your machine?

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