hijack log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:16:19 PM, on 4/2/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16722)
Boot mode: Normal

Running processes:
C:UserswnerAppDataRoamingSystemProclsass.exe
C:Program Files (x86)Microsoft OfficeOffice14ONENOTEM.EXE
C:Program Files (x86)iTunesiTunesHelper.exe
C:Program Files (x86)CarboniteCarbonite BackupCarboniteUI.exe
C:Program Files (x86)Internet Exploreriexplore.exe
C:Program Files (x86)Internet Exploreriexplore.exe
C:Program Files (x86)Internet Exploreriexplore.exe
C:Program Files (x86)Mozilla Firefoxfirefox.exe
C:Program Files (x86)Trend MicroHiJackThisHiJackThis.exe

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Bar = Preserve
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant =
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,CustomizeSearch =
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Local Page = C:WindowsSysWOW64blank.htm
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = *.local
R0 - HKCUSoftwareMicrosoftInternet ExplorerToolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: (no name) - MRI_DISABLED - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:Program Files (x86)MicrosoftSearch Enhancement PackSearch HelperSearchHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:Program Files (x86)Common FilesMicrosoft SharedWindows LiveWindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:PROGRA~2MIF5BA~1Office14URLREDIR.DLL
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:Program Files (x86)Windows LiveToolbarwltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:Program Files (x86)Windows LiveToolbarwltcore.dll
O4 - HKLM..Run: [QuickTime Task] "C:Program Files (x86)QuickTimeqttask.exe" -atboottime
O4 - HKLM..Run: [iTunesHelper] "C:Program Files (x86)iTunesiTunesHelper.exe"
O4 - HKLM..Run: [Carbonite Backup] C:Program Files (x86)CarboniteCarbonite BackupCarboniteUI.exe
O4 - HKCU..Run: [msnmsgr] "C:Program Files (x86)Windows LiveMessengermsnmsgr.exe" /background
O4 - HKCU..Run: [EPSON Stylus CX8400 Series] C:Windowssystem32spoolDRIVERSx643E_IATICEA.EXE /FU "C:UserswnerAppDataLocalTempE_S44BD.tmp" /EF "HKCU"
O4 - HKCU..Run: [RTHDBPL] C:UserswnerAppDataRoamingSystemProclsass.exe
O4 - HKUSS-1-5-19..Run: [Sidebar] %ProgramFiles%Windows SidebarSidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUSS-1-5-19..RunOnce: [mctadmin] C:WindowsSystem32mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUSS-1-5-20..Run: [Sidebar] %ProgramFiles%Windows SidebarSidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUSS-1-5-20..RunOnce: [mctadmin] C:WindowsSystem32mctadmin.exe (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: Best Buy Software Installer.lnk = C:Program FilesBest Buy Software InstallerBest Buy Software Installer.exe (User 'Default user')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:Program FilesDellDellDockDellDock.exe (User 'Default user')
O4 - Global Startup: MRI_DISABLED
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~2MIF5BA~1Office14EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:PROGRA~2MIF5BA~1Office14ONBttnIE.dll/105
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:Program Files (x86)Windows LiveWriterWriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:Program Files (x86)Windows LiveWriterWriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:Program Files (x86)Microsoft OfficeOffice14ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:Program Files (x86)Microsoft OfficeOffice14ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:Program Files (x86)Microsoft OfficeOffice14ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:Program Files (x86)Microsoft OfficeOffice14ONBttnIELinkedNotes.dll
O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:Program FilesWIDCOMMBluetooth Softwarebtsendto_ie.htm
O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device… - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:Program FilesWIDCOMMBluetooth Softwarebtsendto_ie.htm
O15 - Trusted Zone: http://share.anytimeinfo.com
O15 - Trusted Zone: *.appraisals.com
O15 - Trusted Zone: http://*.appraisals.com
O15 - Trusted Zone: http://*.parlogic.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/co…ex/qtplugin.cab
O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://www.cvsphoto.com/upload/activex/v3_…veX_Control.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://aciweb.webex.com/client/T26L/support/ieatgpc1.cab
O16 - DPF: {F375116A-793C-11D2-BFE1-444553540001} (First American Res MapActiveX Control) - http://pro.realquest.com/mapviewer/mapviewer.cab
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:Program Files (x86)Common FilesMicrosoft SharedOFFICE14MSOXMLMF.DLL
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:Program FilesRealtekAudioHDAAERTSr64.exe
O23 - Service: @%SystemRoot%system32Alg.exe,-112 (ALG) - Unknown owner - C:WindowsSystem32alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:Program Files (x86)Common FilesAppleMobile Device SupportAppleMobileDeviceService.exe
O23 - Service: WebEx Service Host for Support Center (atashost) - WebEx Communications, Inc. - C:WindowsSysWOW64atashost.exe
O23 - Service: Bonjour Service - Apple Inc. - C:Program Files (x86)BonjourmDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - c:Program FilesWIDCOMMBluetooth Softwarebtwdins.exe
O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:Program FilesCarboniteCarbonite Backupcarboniteservice.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:Program FilesDellDellDockDockLogin.exe
O23 - Service: @%SystemRoot%system32efssvc.dll,-100 (EFS) - Unknown owner - C:WindowsSystem32lsass.exe (file missing)
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:ProgramDataEPSONEPW!3 SSRPE_S40RPB.EXE
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:Program FilesIntelWiFibinEvtEng.exe
O23 - Service: @%systemroot%system32fxsresm.dll,-118 (Fax) - Unknown owner - C:Windowssystem32fxssvc.exe (file missing)
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:Program Files (x86)CitrixGoToAssist514g2aservice.exe
O23 - Service: FF Install Filter Service (InstallFilterService) - Unknown owner - C:Program Files (x86)STMicroelectronicsAccelerometerInstallFilterService.exe
O23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodbiniPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:Program Files (x86)IntelIntel® Management Engine ComponentsLMSLMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:WindowsSystem32msdtc.exe (file missing)
O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:Program FilesIntelWiFibinPanDhcpDns.exe
O23 - Service: @%SystemRoot%System32netlogon.dll,-102 (Netlogon) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: @%systemroot%system32psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:Program FilesCommon FilesIntelWirelessCommonRegSrvc.exe
O23 - Service: @%systemroot%system32Locator.exe,-2 (RpcLocator) - Unknown owner - C:Windowssystem32locator.exe (file missing)
O23 - Service: @%SystemRoot%system32samsrv.dll,-1 (SamSs) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:Program FilesTrend MicroInternet SecuritySfCtlCom.exe
O23 - Service: @%SystemRoot%system32snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:WindowsSystem32snmptrap.exe (file missing)
O23 - Service: @%systemroot%system32spoolsv.exe,-1 (Spooler) - Unknown owner - C:WindowsSystem32spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%system32sppsvc.exe,-101 (sppsvc) - Unknown owner - C:Windowssystem32sppsvc.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (DellComms) (sprtsvc_DellComms) - SupportSoft, Inc. - C:Program Files (x86)DellDellCommsbinsprtsvc.exe
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:Program Files (x86)Dell Support Centerbinsprtsvc.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:Program FilesTrend MicroBMTMBMSRV.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:Program FilesTrend MicroInternet SecurityTmProxy.exe
O23 - Service: TurboBoost - Intel® Corporation - C:Program FilesIntelTurboBoostTurboBoost.exe
O23 - Service: @%SystemRoot%system32ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:Windowssystem32UI0Detect.exe (file missing)
O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:Program Files (x86)IntelIntel® Management Engine ComponentsUNSUNS.exe
O23 - Service: @%SystemRoot%system32vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: @%SystemRoot%system32vds.exe,-100 (vds) - Unknown owner - C:WindowsSystem32vds.exe (file missing)
O23 - Service: @%systemroot%system32vssvc.exe,-102 (VSS) - Unknown owner - C:Windowssystem32vssvc.exe (file missing)
O23 - Service: @%SystemRoot%system32WatWatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:Windowssystem32WatWatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%system32wbengine.exe,-104 (wbengine) - Unknown owner - C:Windowssystem32wbengine.exe (file missing)
O23 - Service: @%Systemroot%system32wbemwmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:Windowssystem32wbemWmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%Windows Media Playerwmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:Program Files (x86)Windows Media Playerwmpnetwk.exe (file missing)

–
End of file - 12112 bytes

p.s.
my troubles started after a JAVA from sunmiro started to download… i stopped it but now in time.
i sent my hijack log on the previous screen

Hello,
Welcome to WhatTheTech. My name is mowman, and I will be helping you fix your problems.

If you do not make a reply in 3 days, we will have to close your topic.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the Options button at the top bar of this topic and Track this topic. The topics you are tracking can be found by clicking on My Topics at the top of any page.

Please take note of some guidelines for this fix:

•Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
•If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
•Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
•Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply.
Only attach them if requested or if they do not fit into the post







Please download Malwarebytes from Here or Here

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
  [external image: Posted Image]
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected .
• When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
• Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.

Post the log please

• Download OTL to your desktop.
• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• When the window appears, underneath Output at the top change it to Minimal Output.
• Check the boxes beside LOP Check and Purity Check.
• Under Custom Scan paste this in
  
  netsvcs
  drivers32
  %SYSTEMDRIVE%\*.*
  %systemroot%\Fonts\*.com
  %systemroot%\Fonts\*.dll
  %systemroot%\Fonts\*.ini
  %systemroot%\Fonts\*.ini2
  %systemroot%\Fonts\*.exe
  %systemroot%\system32\spool\prtprocs\w32x86\*.*
  %systemroot%\REPAIR\*.bak1
  %systemroot%\REPAIR\*.ini
  %systemroot%\system32\*.jpg
  %systemroot%\*.jpg
  %systemroot%\*.png
  %systemroot%\*.scr
  %systemroot%\*._sy
  %APPDATA%\Adobe\Update\*.*
  %ALLUSERSPROFILE%\Favorites\*.*
  %APPDATA%\Microsoft\*.*
  %PROGRAMFILES%\*.*
  %APPDATA%\Update\*.*
  %systemroot%\*. /mp /s
  CREATERESTOREPOINT
  %systemroot%\System32\config\*.sav
  %PROGRAMFILES%\bak. /s
  %systemroot%\system32\bak. /s
  %ALLUSERSPROFILE%\Start Menu\*.lnk /x
  %systemroot%\system32\config\systemprofile\*.dat /x
  %systemroot%\*.config
  %systemroot%\system32\*.db
  %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
  %USERPROFILE%\Desktop\*.exe
  %PROGRAMFILES%\Common Files\*.*
  %systemroot%\*.src
  %systemroot%\install\*.*
  %systemroot%\system32\DLL\*.*
  %systemroot%\system32\HelpFiles\*.*
  %systemroot%\system32\rundll\*.*
  %systemroot%\winn32\*.*
  %systemroot%\Java\*.*
  %systemroot%\system32\test\*.*
  %systemroot%\system32\Rundll32\*.*
  %systemroot%\AppPatch\Custom\*.*
  %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
  %PROGRAMFILES%\PC-Doctor\Downloads\*.*
  %PROGRAMFILES%\Internet Explorer\*.tmp
  %PROGRAMFILES%\Internet Explorer\*.dat
  %USERPROFILE%\My Documents\*.exe
  %USERPROFILE%\*.exe
  %systemroot%\ADDINS\*.*
  %systemroot%\assembly\*.bak2
  %systemroot%\Config\*.*
  %systemroot%\REPAIR\*.bak2
  %systemroot%\SECURITY\Database\*.sdb /x
  %systemroot%\SYSTEM\*.bak2
  %systemroot%\Web\*.bak2
  %systemroot%\Driver Cache\*.*
  %PROGRAMFILES%\Mozilla Firefox\0*.exe
  %ProgramFiles%\Microsoft Common\*.*
  %ProgramFiles%\TinyProxy.
  %USERPROFILE%\Favorites\*.url /x
  %systemroot%\system32\*.bk
  %systemroot%\*.te
  %systemroot%\system32\system32\*.*
  %ALLUSERSPROFILE%\*.dat /x
  %systemroot%\system32\drivers\*.rmv
  dir /b "%systemroot%\system32\*.exe" | find /i " " /c
  dir /b "%systemroot%\*.exe" | find /i " " /c
  %PROGRAMFILES%\Microsoft\*.*
  %systemroot%\System32\Wbem\proquota.exe
  %PROGRAMFILES%\Mozilla Firefox\*.dat
  %USERPROFILE%\Cookies\*.txt /x
  %SystemRoot%\system32\fonts\*.*
  HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
  
  
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
• You may need two posts to fit them both in.