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hijack log file analysis help

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Post #1
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:30:17 AM, on 1/21/2011
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18385)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox 4.0 Beta 6\firefox.exe
C:\Program Files\Mozilla Firefox 4.0 Beta 6\plugin-container.exe
C:\Users\vidya\Downloads\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: DVDVideoSoftTB Toolbar - {e9911ec6-1bcc-40b0-9993-e0eea7f6953f} - C:\Program Files\DVDVideoSoft\tbDVD1.dll
R3 - URLSearchHook: (no name) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O2 - BHO: BHOManager Class - {474264BC-9571-47C1-85B9-780F756DC9CE} - C:\Windows\system32\BHOManager.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: DVDVideoSoftTB Toolbar - {e9911ec6-1bcc-40b0-9993-e0eea7f6953f} - C:\Program Files\DVDVideoSoft\tbDVD1.dll
O3 - Toolbar: DVDVideoSoftTB Toolbar - {e9911ec6-1bcc-40b0-9993-e0eea7f6953f} - C:\Program Files\DVDVideoSoft\tbDVD1.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\Update\realsched.exe" -osboot
O4 - HKLM\..\Run: [TrustPortTray] "C:\Program Files\Common Files\TrustPort\Bin\tptray.exe"
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki… - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O8 - Extra context menu item: Send image to &Bluetooth Device… - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device… - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - (no file)
O9 - Extra button: (no name) - {925DAB62-F9AC-4221-806A-057BFB1014AA} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownlo…sreqlab_nvd.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{57BB3F19-E22F-4540-AD37-E411FB3A9D23}: NameServer = 122.169.240.130,203.145.184.32
O18 - Protocol: HTLFP - {03B7A5D4-96B0-4316-95F8-072D326A58F1} - ielpview.dll (file missing)
O18 - Protocol: vfsp - {E4CB5121-E242-11D4-8ED6-00010219EB22} - VFSProtocol.dll (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate1c9b22480e1632b) (gupdate1c9b22480e1632b) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Uwin Master (UWIN_MS) - Unknown owner - C:\Program Files\UWIN\usr\etc\ums.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 7526 bytes



pls help me as to what has to be done with the above log file and what changes have to be done in my pc having windows vista so that IE works properly and does not shutdown automatically ….

Thanks for the help ,
Subbu
Post #2
Hi,

Please do the following:


Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
—————————————————
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT


Download GMER Rootkit Scanner from here to your desktop. It will be a randomly named executable.
  • Double click the exe file.
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO, then use the following settings for a more complete scan.

    [external image: Posted Image]
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Ensure the following are unchecked
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and attach it in reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries
Post #3
Thanks a Lot in Advance , appreciate your prompt and quick response for the reply send by you.as requested please find attached the attach and dds files in the attached zip file

Attachments:

  • [attachment removed: files.zip]
Post #6
Hi

Please run this scan instead:

Scan With RootKitUnHooker

  • Please Download Rootkit Unhooker and save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers and Stealth
  • Uncheck the rest. then click OK
  • When prompted to Select Disks for Scan, make sure C:\ is checked and click OK
  • Wait till the scanner has finished and then click File > Save Report.
  • Save the report somewhere where you can find it. Click Close.
  • Copy the entire contents of the report and paste it in your next reply.

Note** you may get the following warning, just click OK and continue.

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"
Post #8
Hi,

Please do the following

Refer to the ComboFix User's Guide

  • Download ComboFix from one of these locations:

    Link 1
    Link 2

    * IMPORTANT !!! Place ComboFix.exe on your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.


    You can get help on disabling your protection programs here
  • Double click on ComboFix.exe & follow the prompts.
  • Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  • When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

    ———————————————————————————————
  • Ensure your AntiVirus and AntiSpyware applications are re-enabled.

    ———————————————————————————————
Post #10
Hi

Please do the following:

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

http://forums.whatthetech.com/index.php?showtopic=116691&view=findpost&p=708219

Collect::
c:\windows\system32\r8i9mg0.dll
c:\windows\system32\mcfpnnl.dll
c:\windows\system32\lwyus8g.dll
c:\windows\system32\tm71vtw.dll
c:\windows\system32\au0kb1a.dll
c:\windows\system32\d0od9dj.dll
c:\windows\system32\y4i2zib.dll
c:\windows\system32\i7dlfnn.dll
c:\windows\system32\a9vq0hr.dll
c:\windows\system32\jomedzm.dll
c:\windows\system32\z0rr649.dll
c:\windows\system32\ewkaux5.dll
c:\windows\system32\spoy0q2.dll

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:

1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …

[external image: Posted Image]
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


NEXT


Please download Malwarebytes' Anti-Malware
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <– very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

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