Computer running slowly am I infected?

Andrew The Malwarebytes log shows the entry found wasn't fixed, only detected. Did you run the program again and remove it? If not, run Malwarebytes again and choose tro fix it.

Ok I've run mbam again and this time asked it to remove the offending item here's the log…………… Malwarebytes' Anti-Malware 1.50.1.1100 www.malwarebytes.org Database version: 6283 Windows 6.0.6002 Service Pack 2 Internet Explorer 8.0.6001.19019 08/04/2011 08:44:50 mbam-log-2011-04-08 (08-44-50).txt Scan type: Quick scan Objects scanned: 189926 Time elapsed: 4 minute(s), 52 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 1 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\cmd.exe (Security.Hijack) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Apart from the deletion everything is the same as in my previous post.

Andrew

• right-click on your taskbar at the bottom and choose Task Manager.
• click File- New Task (Run).
• type explorer.exe and click OK.

Did as you asked and it came up with the Thus folder is empty comment

Andrew

Let's run a quick scan and have a look at some folders.

Run OTL

• Double click on the icon to run it
• When the window appears, click the None button near the top (it may looked greyed out)
• In the window under Custom Scans/Fixes copy and paste the following

/md5start
explorer.exe
winlogon.exe
/md5stop

• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

When the scan completes, it will open a notepad window, OTL.Txt

Please post this log.

Thanks

Satchfan

Andrew

I’d like you to check your system files:
• Click on Start, Run and type in, (or copy and paste),:
• Type in sfc /scannow in the command window and press Enter.
• Note the space between the c and the /
• If any files require replacing SFC will replace them. You may be asked to insert your Windows Vista Disk for this process to continue. This can be done with a borrowed Windows Vista disk if you don't have one.
• Be patient because the scan may take some time.
• Allow the scan to run and when completed, reboot the system.
Satchfan

Ok did as you asked - it did not ask for the vista disk and finished without producing a report I rebooted bu t my docs folder still reads empty - ho hum.

Hi Andrew

Please download SystemLook from one of the links below and save it to your Desktop.

Download Mirror #1
Download Mirror #2

• Double-click SystemLook.exe to run it.
• Copy the content of the following codebox into the main textfield:
  
  

  :filefind
  *explorer*

  
  
• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

Satchfan

Ok here it is SystemLook 04.09.10 by jpshortstuff Log created at 08:33 on 09/04/2011 by Administrator Administrator - Elevation successful ========== filefind ========== Searching for "*explorer*" C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Games\GameExplorer.lnk –ah— 226 bytes [12:55 02/11/2006] [02:42 21/01/2008] 1549862E20C3C97A223A3536BAAA482F C:\Users\Administrator\AppData\Roaming\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp –ah— 391734 bytes [20:51 19/07/2010] [20:51 19/07/2010] 38E94CA283FFB93352529596CFC31584 C:\Users\Administrator\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk –ah— 943 bytes [16:23 22/04/2010] [10:51 03/05/2010] 99E03F426A70F9A047CAE578AD754D09 C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk –ah— 949 bytes [16:23 22/04/2010] [10:51 03/05/2010] 75EAE03FC68688A6DDA5A213DD999F98 C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\Windows Explorer.lnk –ah— 1537 bytes [16:22 22/04/2010] [02:42 21/01/2008] F682BB49AFF0CE008D8F8DF62067AB37 C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk –ah— 979 bytes [16:23 22/04/2010] [10:51 03/05/2010] F5F6285D73AE64E407AC4E7EC51B24EA C:\Users\Administrator\Documents\Documents\My Documents\Rebecca\Application Data\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp –ah— 68066 bytes [13:26 23/04/2010] [20:06 04/11/2005] 8B1E526FE066AE37556E41FF9F1D23A0 C:\Users\Administrator\Documents\Documents\My Documents\Rebecca\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk –ah— 786 bytes [13:26 23/04/2010] [18:58 02/02/2005] A8733E0972339988E3D5F4DD67EEE39C C:\Users\Administrator\Documents\Documents\My Documents\Rebecca\Start Menu\Programs\Internet Explorer.lnk –ah— 774 bytes [13:27 23/04/2010] [18:58 02/02/2005] 28A160DF7F59566622D00B24245517DD C:\Users\Administrator\Documents\Documents\My Documents\Rebecca\Start Menu\Programs\Accessories\Windows Explorer.lnk –ah— 1494 bytes [13:27 23/04/2010] [18:44 25/01/2007] 41691A5C25060EF598A6C10B1A641A67 C:\Users\Administrator\Documents\Documents\Rebecca\Application Data\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp –ah— 68066 bytes [13:31 23/04/2010] [20:06 04/11/2005] 8B1E526FE066AE37556E41FF9F1D23A0 C:\Users\Administrator\Documents\Documents\Rebecca\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk –ah— 786 bytes [13:31 23/04/2010] [18:58 02/02/2005] A8733E0972339988E3D5F4DD67EEE39C C:\Users\Administrator\Documents\Documents\Rebecca\Start Menu\Programs\Internet Explorer.lnk –ah— 774 bytes [13:32 23/04/2010] [18:58 02/02/2005] 28A160DF7F59566622D00B24245517DD C:\Users\Administrator\Documents\Documents\Rebecca\Start Menu\Programs\Accessories\Windows Explorer.lnk –ah— 1494 bytes [13:32 23/04/2010] [18:44 25/01/2007] 41691A5C25060EF598A6C10B1A641A67 C:\Users\All Users\Microsoft\Windows\Start Menu\Programs\Games\GameExplorer.lnk –ah— 226 bytes [12:55 02/11/2006] [02:42 21/01/2008] 1549862E20C3C97A223A3536BAAA482F C:\Users\Andrew\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk –ah— 943 bytes [18:51 23/04/2010] [19:04 03/05/2010] 05564C9AE9841F4F5A765C37A3A3344A C:\Users\Andrew\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk –ah— 949 bytes [18:45 23/04/2010] [19:04 03/05/2010] 2C58BFE3F003A783BA992AC12A02B267 C:\Users\Andrew\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\Windows Explorer.lnk –ah— 1537 bytes [18:45 23/04/2010] [02:42 21/01/2008] F682BB49AFF0CE008D8F8DF62067AB37 C:\Users\Andrew\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk –ah— 979 bytes [18:45 23/04/2010] [19:04 03/05/2010] 7D2817F442D73938C2523E41D395D266 C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\Windows Explorer.lnk –ah— 1537 bytes [12:50 02/11/2006] [02:42 21/01/2008] F682BB49AFF0CE008D8F8DF62067AB37 C:\Users\Public\Desktop\Setup for Microsoft Internet Explorer 4.0.lnk –ah— 505 bytes [16:26 22/05/2010] [16:26 22/05/2010] FBBF461CEA8589CCFCFD92ACE7BED429 C:\Users\Rebecca\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Internet Explorer.lnk –ah— 949 bytes [17:44 06/04/2011] [17:44 06/04/2011] 75EAE03FC68688A6DDA5A213DD999F98 C:\Users\Rebecca\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk –ah— 943 bytes [17:59 28/04/2010] [10:51 03/05/2010] 99E03F426A70F9A047CAE578AD754D09 C:\Users\Rebecca\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk –ah— 949 bytes [17:59 28/04/2010] [10:51 03/05/2010] 75EAE03FC68688A6DDA5A213DD999F98 C:\Users\Rebecca\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\Windows Explorer.lnk –ah— 1537 bytes [17:58 28/04/2010] [02:42 21/01/2008] F682BB49AFF0CE008D8F8DF62067AB37 C:\Users\Rebecca\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk –ah— 979 bytes [17:59 28/04/2010] [10:51 03/05/2010] F5F6285D73AE64E407AC4E7EC51B24EA C:\Users\Rebecca\Desktop\Internet Explorer.lnk –ah— 949 bytes [17:45 31/03/2011] [17:45 31/03/2011] 75EAE03FC68688A6DDA5A213DD999F98 C:\Users\Ruth\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk –ah— 943 bytes [17:30 30/04/2010] [13:56 03/05/2010] 99E03F426A70F9A047CAE578AD754D09 C:\Users\Ruth\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk –ah— 949 bytes [17:29 30/04/2010] [13:56 03/05/2010] 75EAE03FC68688A6DDA5A213DD999F98 C:\Users\Ruth\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\Windows Explorer.lnk –ah— 1537 bytes [17:29 30/04/2010] [02:42 21/01/2008] F682BB49AFF0CE008D8F8DF62067AB37 C:\Users\Ruth\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk –ah— 979 bytes [17:29 30/04/2010] [13:56 03/05/2010] F5F6285D73AE64E407AC4E7EC51B24EA C:\Windows\explorer.exe –a—- 2926592 bytes [10:49 26/04/2010] [06:27 11/04/2009] D07D4C3038F3578FFCE1C0237F2A1253 C:\Windows\en-US\explorer.exe.mui –a—- 36864 bytes [12:41 02/11/2006] [12:41 02/11/2006] 192DD053B43250E264383CDC3D564A18 C:\Windows\Prefetch\EXPLORER.EXE-7A3328DA.pf –a—- 34614 bytes [10:45 08/04/2011] [10:45 08/04/2011] B9AAE514A93B3576E9BD16EE5F2BB13F C:\Windows\servicing\Packages\Microsoft-Windows-InternetExplorer-8-Package-MiniLP~31bf3856ad364e35~x86~en-US~8.0.6001.18702.cat –a—- 7591 bytes [08:14 03/05/2010] [21:30 08/03/2009] 4A21A159614B2B44D4C30A900A2A2CC3 C:\Windows\servicing\Packages\Microsoft-Windows-InternetExplorer-8-Package-MiniLP~31bf3856ad364e35~x86~en-US~8.0.6001.18702.mum –a—- 1638 bytes [08:14 03/05/2010] [21:28 08/03/2009] 6E75BF3C20328D7DA73E76C6FC0AD486 C:\Windows\servicing\Packages\Microsoft-Windows-InternetExplorer-8-Package-TopLevel~31bf3856ad364e35~x86~~8.0.6001.18702.cat –a—- 7591 bytes [08:14 03/05/2010] [21:30 08/03/2009] 70F19D313EFCC7C164D803B44869EB93 C:\Windows\servicing\Packages\Microsoft-Windows-InternetExplorer-8-Package-TopLevel~31bf3856ad364e35~x86~~8.0.6001.18702.mum –a—- 2019 bytes [08:14 03/05/2010] [21:28 08/03/2009] FDB03FEF8C2F02DA7EAE7B340EAA4743 C:\Windows\servicing\Packages\Microsoft-Windows-InternetExplorer-8-Package~31bf3856ad364e35~x86~en-US~8.0.6001.18702.cat –a—- 7591 bytes [08:14 03/05/2010] [21:30 08/03/2009] 2300626EF2D80B0F18CB134CF78528FD C:\Windows\servicing\Packages\Microsoft-Windows-InternetExplorer-8-Package~31bf3856ad364e35~x86~en-US~8.0.6001.18702.mum –a—- 1377 bytes [08:14 03/05/2010] [21:28 08/03/2009] 3E5F357837BD042B277C9FA1210441EA C:\Windows\servicing\Packages\Microsoft-Windows-InternetExplorer-8-Package~31bf3856ad364e35~x86~~8.0.6001.18702.cat –a—- 7576 bytes [08:14 03/05/2010] [21:30 08/03/2009] 4FFB939E3D86868CB2EE452868115226 C:\Windows\servicing\Packages\Microsoft-Windows-InternetExplorer-8-Package~31bf3856ad364e35~x86~~8.0.6001.18702.mum –a—- 1821 bytes [08:14 03/05/2010] [21:25 08/03/2009] EA4CEB8D83EB249DA1748B9BFEB4A307 C:\Windows\servicing\Packages\Microsoft-Windows-InternetExplorer-8-RTM-Update~31bf3856ad364e35~x86~en-US~8.0.6001.18702.cat –a—- 33737 bytes [08:14 03/05/2010] [21:30 08/03/2009] 64444C0A3E204DA46ECA45AC5646CAF5 C:\Windows\servicing\Packages\Microsoft-Windows-InternetExplorer-8-RTM-Update~31bf3856ad364e35~x86~en-US~8.0.6001.18702.mum –a—- 14390 bytes [08:14 03/05/2010] [21:28 08/03/2009] 457DC20C14B2F327D19706CD130F5F05 C:\Windows\servicing\Packages\Microsoft-Windows-InternetExplorer-8-RTM-Update~31bf3856ad364e35~x86~~8.0.6001.18702.cat –a—- 182005 bytes [08:14 03/05/2010] [21:30 08/03/2009] 724DFFD25DEF507202F9AA8F1CBC7040 C:\Windows\servicing\Packages\Microsoft-Windows-InternetExplorer-8-RTM-Update~31bf3856ad364e35~x86~~8.0.6001.18702.mum –a—- 20416 bytes [08:14 03/05/2010] [21:25 08/03/2009] A60375C12363F712933CD698B65A8FCA C:\Windows\servicing\Packages\Microsoft-Windows-InternetExplorer-8-SP1-Update~31bf3856ad364e35~x86~~8.0.6001.18702.cat –a—- 8454 bytes [08:14 03/05/2010] [21:30 08/03/2009] 6D8F45B2438833DE6015148A3D5BF8A2 C:\Windows\servicing\Packages\Microsoft-Windows-InternetExplorer-8-SP1-Update~31bf3856ad364e35~x86~~8.0.6001.18702.mum –a—- 2136 bytes [08:14 03/05/2010] [21:25 08/03/2009] F025E9FA9912276034C07CB16880E9E5 C:\Windows\System32\ExplorerFrame.dll –a—- 20992 bytes [10:49 26/04/2010] [06:28 11/04/2009] 61216539E55DDF2F78E421E7EF140650 C:\Windows\System32\networkexplorer.dll –a—- 2226688 bytes [10:49 26/04/2010] [06:28 11/04/2009] 04044BF8E6989BE45FA718C24407CA28 C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Microsoft-Windows-InternetExplorer-8-Package-MiniLP~31bf3856ad364e35~x86~en-US~8.0.6001.18702.cat —-s– 7591 bytes [08:14 03/05/2010] [21:30 08/03/2009] 4A21A159614B2B44D4C30A900A2A2CC3 C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Microsoft-Windows-InternetExplorer-8-Package-TopLevel~31bf3856ad364e35~x86~~8.0.6001.18702.cat —-s– 7591 bytes [08:14 03/05/2010] [21:30 08/03/2009] 70F19D313EFCC7C164D803B44869EB93 C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Microsoft-Windows-InternetExplorer-8-Package~31bf3856ad364e35~x86~en-US~8.0.6001.18702.cat —-s– 7591 bytes [08:14 03/05/2010] [21:30 08/03/2009] 2300626EF2D80B0F18CB134CF78528FD C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Microsoft-Windows-InternetExplorer-8-Package~31bf3856ad364e35~x86~~8.0.6001.18702.cat —-s– 7576 bytes [08:14 03/05/2010] [21:30 08/03/2009] 4FFB939E3D86868CB2EE452868115226 C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Microsoft-Windows-InternetExplorer-8-RTM-Update~31bf3856ad364e35~x86~en-US~8.0.6001.18702.cat —-s– 33737 bytes [08:14 03/05/2010] [21:30 08/03/2009] 64444C0A3E204DA46ECA45AC5646CAF5 C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Microsoft-Windows-InternetExplorer-8-RTM-Update~31bf3856ad364e35~x86~~8.0.6001.18702.cat —-s– 182005 bytes [08:14 03/05/2010] [21:30 08/03/2009] 724DFFD25DEF507202F9AA8F1CBC7040 C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Microsoft-Windows-InternetExplorer-8-SP1-Update~31bf3856ad364e35~x86~~8.0.6001.18702.cat —-s– 8454 bytes [08:14 03/05/2010] [21:30 08/03/2009] 6D8F45B2438833DE6015148A3D5BF8A2 C:\Windows\System32\en-US\NetworkExplorer.dll.mui –a—- 16384 bytes [12:40 02/11/2006] [12:40 02/11/2006] 0D3C95B3633EC94078981AE8ED3DB95D C:\Windows\System32\licensing\ppdlic\explorer-ppdlic.xrm-ms –a—- 3034 bytes [02:24 21/01/2008] [02:24 21/01/2008] EEEF7B6C4CE548E031D7FCA8A06CC697 C:\Windows\System32\migwiz\dlmanifests\explorer-DL.man –a—- 3219 bytes [12:35 02/11/2006] [12:35 02/11/2006] B9F1FC934E51B456456620B44ECFB661 C:\Windows\System32\migwiz\dlmanifests\Microsoft-Windows-IE-InternetExplorer-DL.man –a—- 12754 bytes [02:23 21/01/2008] [02:23 21/01/2008] B9358283944BD34C6E7FCA3E2595683F C:\Windows\System32\winevt\Logs\Internet Explorer.evtx –ah— 69632 bytes [16:16 22/04/2010] [16:18 22/04/2010] A55FE49683C29388694AF6AC8D49B480 C:\Windows\winsxs\FileMaps\program_files_internet_explorer_a421d1bfaf856e2b.cdf-ms –a—- 4920 bytes [10:43 02/11/2006] [08:01 10/02/2011] ACC409415D103A9445FB50DDC4E18ED3 C:\Windows\winsxs\FileMaps\program_files_internet_explorer_en-us_2650c83f8a48b821.cdf-ms –a—- 3180 bytes [12:42 02/11/2006] [08:14 03/05/2010] 817E2632B157B4205351551CAAAEAE34 C:\Windows\winsxs\Manifests\x86_microsoft-windows-e..orkexplorersettings_31bf3856ad364e35_6.0.6000.16386_none_aefe26dcd9f7cec1.man ifest –a—- 3454 bytes [12:33 02/11/2006] [12:33 02/11/2006] 487E899F26A72EDCB5E9BA890C228895 C:\Windows\winsxs\Manifests\x86_microsoft-windows-explorer.resources_31bf3856ad364e35_6.0.6000.16386_en-us_03bbc52176b6ba20.manifest –a—- 2482 bytes [12:39 02/11/2006] [12:39 02/11/2006] E0EFA8E1D76A52F6D244178AE434994B C:\Windows\winsxs\Manifests\x86_microsoft-windows-explorerframe_31bf3856ad364e35_6.0.6000.16386_none_c046476776e5d606.manifest –a—- 16819 bytes [10:21 02/11/2006] [10:13 02/11/2006] D58B98ED8464C4CFEE3F0E92C558577B C:\Windows\winsxs\Manifests\x86_microsoft-windows-explorerframe_31bf3856ad364e35_6.0.6001.18000_none_c27d096373d0e6da.manifest –a—- 19040 bytes [02:19 21/01/2008] [02:19 21/01/2008] E4B7326DAA1514962E06EA0FC62EEAB0 C:\Windows\winsxs\Manifests\x86_microsoft-windows-explorerframe_31bf3856ad364e35_6.0.6002.18005_none_c468826f70f2b226.manifest ——- 19040 bytes [10:39 26/04/2010] [23:17 10/04/2009] 3946550820CEB75FCB2FC6B83CD4109C C:\Windows\winsxs\Manifests\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.16386_none_4f7de5167cd15deb.manifest –a—- 129106 bytes [10:21 02/11/2006] [10:05 02/11/2006] D3F0A434F1DE1A5E00C877AD01D9DD74 C:\Windows\winsxs\Manifests\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.16771_none_4f83bb287ccdb7e3.manifest ——- 129106 bytes [17:10 22/04/2010] [06:35 29/10/2008] AD31C95424A4D6B137528BB0497080EB C:\Windows\winsxs\Manifests\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.20947_none_5033cb5995cd990b.manifest ——- 129106 bytes [17:10 22/04/2010] [04:37 28/10/2008] 8E14832A125753610E088F0E75FE3745 C:\Windows\winsxs\Manifests\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.18000_none_51b4a71279bc6ebf.manifest –a—- 127220 bytes [02:19 21/01/2008] [02:19 21/01/2008] 1CF9DABE51DBED4A31709AB4BCD70083 C:\Windows\winsxs\Manifests\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.18164_none_5177ca9879e978e8.manifest ——- 127220 bytes [17:10 22/04/2010] [07:00 29/10/2008] 06C8AECA79994D2E8BBF2E827C93E737 C:\Windows\winsxs\Manifests\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.22298_none_51e4f8c7931bd1e1.manifest ——- 127220 bytes [17:10 22/04/2010] [04:16 30/10/2008] 9AB70D9187402BCA8F46C5B1BB104A4B C:\Windows\winsxs\Manifests\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6002.18005_none_53a0201e76de3a0b.manifest ——- 127175 bytes [10:39 26/04/2010] [23:37 10/04/2009] 56B37CBC438267BD2DFC1E5F828CACCB C:\Windows\winsxs\Manifests\x86_microsoft-windows-gameexplorer.resources_31bf3856ad364e35_6.0.6000.16386_en-us_0c6e92a0721fadf0.manifest –a—- 2386 bytes [12:39 02/11/2006] [12:39 02/11/2006] 6D8CAE2413F938613C1701EC156A0010 C:\Windows\winsxs\Manifests\x86_microsoft-windows-gameexplorer_31bf3856ad364e35_6.0.6000.16386_none_3fc98d12c451f0a7.manifest –a—- 87465 bytes [12:33 02/11/2006] [12:33 02/11/2006] AF0C3DF056F15971F4BB815F2FA70F67 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[03:38 30/10/2008] 767DBD68E5CEDC0E7A40C8947559D0E8 C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.22298_none_51e4f8c7931bd1e1\explorer.exe –a—- 2927616 bytes [17:42 22/04/2010] [03:59 30/10/2008] 50BA5850147410CDE89C523AD3BC606E C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6002.18005_none_53a0201e76de3a0b\explorer-ppdlic.xrm-ms –a—- 3034 bytes [02:24 21/01/2008] [02:24 21/01/2008] EEEF7B6C4CE548E031D7FCA8A06CC697 C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6002.18005_none_53a0201e76de3a0b\explorer.exe –a—- 2926592 bytes [10:49 26/04/2010] [06:27 11/04/2009] D07D4C3038F3578FFCE1C0237F2A1253 C:\Windows\winsxs\x86_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.0.6001.18000_none_0278b57e8399bfdb\explorer-DL.man –a—- 3219 bytes [12:35 02/11/2006] [12:35 02/11/2006] B9F1FC934E51B456456620B44ECFB661 C:\Windows\winsxs\x86_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.0.6001.18000_none_0278b57e8399bfdb\Microsoft-Windows-IE-InternetExplorer-DL.man –a—- 12754 bytes [02:23 21/01/2008] [02:23 21/01/2008] B9358283944BD34C6E7FCA3E2595683F C:\Windows\winsxs\x86_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.0.6002.18005_none_04642e8a80bb8b27\explorer-DL.man –a—- 3219 bytes [12:35 02/11/2006] [12:35 02/11/2006] B9F1FC934E51B456456620B44ECFB661 C:\Windows\winsxs\x86_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.0.6002.18005_none_04642e8a80bb8b27\Microsoft-Windows-IE-InternetExplorer-DL.man –a—- 12754 bytes [02:23 21/01/2008] [02:23 21/01/2008] B9358283944BD34C6E7FCA3E2595683F C:\Windows\winsxs\x86_microsoft-windows-n..kexplorer.resources_31bf3856ad364e35_6.0.6000.16386_en-us_859c40b32ad08ecc\NetworkExplorer.dll.mui –a—- 16384 bytes [12:40 02/11/2006] [12:40 02/11/2006] 0D3C95B3633EC94078981AE8ED3DB95D C:\Windows\winsxs\x86_microsoft-windows-networkexplorer_31bf3856ad364e35_6.0.6001.18000_none_4052611245e05b99\networkexplorer.dll –a—- 2226688 bytes [02:24 21/01/2008] [02:24 21/01/2008] E3C52CD56F4CB2D9736C75EFAA62A07F C:\Windows\winsxs\x86_microsoft-windows-networkexplorer_31bf3856ad364e35_6.0.6002.18005_none_423dda1e430226e5\networkexplorer.dll –a—- 2226688 bytes [10:49 26/04/2010] [06:28 11/04/2009] 04044BF8E6989BE45FA718C24407CA28 -= EOF =-

Andrew Is the desktop problem the same for all the users or is it omly when you log in?

Its the same for everyone.

Andrew

If you have re-installed AVG, you will have to follow the previous steps to uninstall and remove remnants. The antivirus may affect the running of the tool we will be using.

If you have not re-installed it, do the following:

Run OTL

• Double click on the icon to run it.
• Copy/paste ALL the following text written inside the code box into the Custom Scans/Fixes box located at the bottom of OTL
  
  

  :Services
  
  :OTL
  
  :Files
  c:\program files\avg
  C:\Users\Administrator\avg_remover_stf_x86_2011_1184.exe
  
  :Commands
  [Reboot]

  
  
• Then click the Run Fix button at the top
• Let the program run unhindered, reboot when it is done
• Then post a new OTL log (don't check the boxes beside LOP Check or Purity this time)

Run ComboFix

Delete the version of ComboFix you have on your desktop and download a new one from one of the following locations:

Link1
Link2
Link3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
• Close any open browser windows
• Double click on combofix.exe and follow the prompts.

When finished, it will produce a report for you.

Note: Do not mouseclick combofix's window while it's running. That may cause it to stall

Satchfan

otl log ========== SERVICES/DRIVERS ========== ========== OTL ========== ========== FILES ========== File\Folder c:\program files\avg not found. File\Folder C:\Users\Administrator\avg_remover_stf_x86_2011_1184.exe not found. ========== COMMANDS ========== OTL by OldTimer - Version 3.2.22.3 log created on 04102011_210257 The only thing is now the pages are enormous! lol Also will you let me know when I can reinstall AVg or should i go for another? Thanks