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MyCleanPC Registry Cleaner & no web access

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ComboFix 11-03-23.04 - lorraine 03/28/2011 16:01:56.2.2 - x86 Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.2038.952 [GMT -4:00] Running from: c:\users\[removed]\Desktop\ComboFix.exe Command switches used :: c:\users\lorraine\Desktop\CFScript.txt SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . FILE :: "c:\users\lorraine\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\MyCleanPC Registry Scanner.lnk" . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . c:\program files\Winferno c:\program files\Winferno\PC Confidential\DeleteIndex.exe c:\program files\Winferno\PC Confidential\Graphics\HandPoint.ico c:\program files\Winferno\PC Confidential\PCConfidential.chm c:\program files\Winferno\PC Confidential\PCConfidential.exe c:\program files\Winferno\PC Confidential\PCCST.exe c:\program files\Winferno\PC Confidential\unins000.dat c:\program files\Winferno\PC Confidential\unins000.exe c:\program files\Winferno\PC Confidential\WinCMR.dll c:\program files\Winferno\PC Confidential\WinfernoSoftware.url c:\program files\Winferno\RegistryPowerCleaner\CHives.dll c:\program files\Winferno\RegistryPowerCleaner\regpowerclean.chm c:\program files\Winferno\RegistryPowerCleaner\RegPowerClean.exe c:\program files\Winferno\RegistryPowerCleaner\RPCL.DLL c:\program files\Winferno\RegistryPowerCleaner\RPCReminder.exe c:\program files\Winferno\RegistryPowerCleaner\SysRst.exe c:\program files\Winferno\RegistryPowerCleaner\unins000.dat c:\program files\Winferno\RegistryPowerCleaner\unins000.exe c:\program files\Winferno\RegistryPowerCleaner\WinCMR.dll . c:\windows\System32\autochk.exe . . . is infected!! . . ((((((((((((((((((((((((( Files Created from 2011-02-28 to 2011-03-28 ))))))))))))))))))))))))))))))) . . 2011-03-28 20:18 . 2011-03-28 20:22 ——– d—–w- c:\users\lorraine\AppData\Local\temp 2011-03-28 20:18 . 2011-03-28 20:18 ——– d—–w- c:\users\Default\AppData\Local\temp 2011-03-28 19:33 . 2011-03-28 19:33 10240 —-a-w- c:\windows\system32\drivers\ujm2ndi3.sys 2011-03-28 19:33 . 2011-03-28 19:33 7168 —-a-w- c:\windows\system32\drivers\utm2ndi3.sys 2011-03-28 19:33 . 2011-03-28 19:33 11264 —-a-w- c:\windows\system32\drivers\uzm2ndi3.sys 2011-03-27 14:45 . 2011-03-28 19:38 ——– d—–w- c:\programdata\Kaspersky Lab 2011-03-27 14:44 . 2009-10-22 17:54 37392 —-a-w- c:\windows\system32\drivers\85588442.sys 2011-03-27 14:44 . 2009-10-10 03:31 311312 —-a-w- c:\windows\system32\drivers\8558844.sys 2011-03-27 14:44 . 2009-09-25 21:59 128016 —-a-w- c:\windows\system32\drivers\85588441.sys 2011-03-27 07:21 . 2011-03-27 07:21 ——– d—–w- c:\program files\Windows Portable Devices 2011-03-27 07:04 . 2009-09-10 02:00 92672 —-a-w- c:\windows\system32\UIAnimation.dll 2011-03-27 07:04 . 2009-09-10 02:01 3023360 —-a-w- c:\windows\system32\UIRibbon.dll 2011-03-27 07:04 . 2009-09-10 02:00 1164800 —-a-w- c:\windows\system32\UIRibbonRes.dll 2011-03-27 07:02 . 2009-10-08 21:08 555520 —-a-w- c:\windows\system32\UIAutomationCore.dll 2011-03-27 07:02 . 2009-10-08 21:08 234496 —-a-w- c:\windows\system32\oleacc.dll 2011-03-27 07:02 . 2009-10-08 21:07 4096 —-a-w- c:\windows\system32\oleaccrc.dll 2011-03-26 16:33 . 2011-03-28 20:20 17408 —-a-w- c:\windows\system32\rpcnetp.dll 2011-03-26 16:32 . 2011-03-28 20:20 17408 —-a-w- c:\windows\system32\rpcnetp.exe 2011-03-26 16:29 . 2011-03-26 16:29 ——– d—–w- C:\_OTL 2011-03-26 15:56 . 2010-05-04 19:13 231424 —-a-w- c:\windows\system32\msshsq.dll 2011-03-25 22:08 . 2011-03-25 22:09 ——– d—–w- c:\windows\system32\ca-ES 2011-03-25 22:08 . 2011-03-25 22:08 ——– d—–w- c:\windows\system32\eu-ES 2011-03-25 22:08 . 2011-03-25 22:08 ——– d—–w- c:\windows\system32\vi-VN 2011-03-25 19:52 . 2010-12-20 22:09 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2011-03-25 19:52 . 2011-03-25 19:52 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware 2011-03-25 19:52 . 2010-12-20 22:08 20952 —-a-w- c:\windows\system32\drivers\mbam.sys 2011-03-25 19:43 . 2011-03-15 04:05 6792528 —-a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{46805E9E-0E8A-4E62-ADE0-12379849B872}\mpengine.dll 2011-03-25 19:24 . 2011-03-25 19:24 ——– d—–w- c:\program files\Trend Micro 2011-03-25 19:08 . 2011-03-25 19:08 ——– d—–w- c:\users\lorraine\AppData\Roaming\Malwarebytes 2011-03-25 19:08 . 2011-03-25 19:08 ——– d—–w- c:\programdata\Malwarebytes 2011-03-25 19:04 . 2011-03-25 19:08 ——– d—–w- c:\users\lorraine\AppData\Roaming\U3 2011-03-17 01:09 . 2011-03-17 01:09 ——– d—–w- c:\program files\ConduitEngine 2011-03-17 00:57 . 2010-12-29 18:28 322560 —-a-w- c:\windows\system32\sbe.dll 2011-03-17 00:57 . 2010-12-29 18:28 153088 —-a-w- c:\windows\system32\sbeio.dll 2011-03-17 00:57 . 2010-12-29 18:28 429056 —-a-w- c:\windows\system32\EncDec.dll 2011-03-17 00:57 . 2010-12-29 18:26 177664 —-a-w- c:\windows\system32\mpg2splt.ax 2011-03-17 00:57 . 2010-12-17 15:45 2067968 —-a-w- c:\windows\system32\mstscax.dll 2011-03-17 00:57 . 2010-12-17 13:54 677888 —-a-w- c:\windows\system32\mstsc.exe 2011-03-17 00:57 . 2009-04-11 06:28 63488 —-a-w- c:\windows\system32\tscupgrd.exe 2011-03-07 18:22 . 2011-03-07 18:33 ——– d—–w- c:\program files\Serpent of Isis - Your Journey Continues 2011-03-01 18:59 . 2011-03-01 18:59 ——– d—–w- c:\users\lorraine\AppData\Roaming\Fugazo 2011-02-28 01:38 . 2011-02-28 01:38 ——– d—–w- c:\programdata\SugarGames 2011-02-28 00:56 . 2011-02-28 00:56 ——– d—–w- c:\program files\Wedding Salon 2011-02-28 00:34 . 2011-02-28 00:36 ——– d—–w- c:\program files\Fiction Fixers - Adventures in Wonderland 2011-02-27 23:42 . 2011-02-27 23:43 ——– d—–w- c:\program files\The Otherside - Realm of Eons 2011-02-27 23:23 . 2011-02-27 23:23 ——– d—–w- c:\users\lorraine\AppData\Roaming\RegistryKeys 2011-02-27 23:23 . 2011-02-27 23:23 ——– d—–w- c:\users\lorraine\AppData\Roaming\PC Speed Maximizer 2011-02-27 23:13 . 2011-02-28 01:36 ——– d—–w- c:\programdata\Farm Frenzy 2011-02-27 23:07 . 2011-02-27 23:07 ——– d—–w- c:\program files\Farm Frenzy 2011-02-27 23:07 . 2011-02-27 23:07 ——– d—–w- c:\program files\Common Files\Farm Frenzy 2011-02-27 23:03 . 2011-02-27 23:03 ——– d—–w- c:\program files\PC Speed Maximizer 2011-02-27 23:03 . 2011-02-27 23:03 ——– d—–w- c:\program files\Surf Canyon 2011-02-27 23:02 . 2006-07-24 13:56 212240 —-a-w- c:\windows\system32\Richtx32.ocx 2011-02-26 21:39 . 2011-02-26 21:39 ——– d—–w- c:\users\lorraine\AppData\Roaming\Dekovir . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2011-03-20 20:36 . 2009-04-16 18:46 44544 —-a-w- c:\windows\system32\agremove.exe 2011-02-02 22:11 . 2009-10-02 16:59 222080 ——w- c:\windows\system32\MpSigStub.exe 2011-01-12 21:32 . 2011-01-12 21:32 18944 —-a-r- c:\users\lorraine\AppData\Roaming\Microsoft\Installer\{8F018A9E-56DE-4A79-A5EF-25F413F1D538}\IconBB6A16301.exe 2011-01-08 08:47 . 2011-02-09 21:05 34304 —-a-w- c:\windows\system32\atmlib.dll 2011-01-08 06:28 . 2011-02-09 21:05 292352 —-a-w- c:\windows\system32\atmfd.dll 2010-12-31 13:57 . 2011-02-09 21:06 2039808 —-a-w- c:\windows\system32\win32k.sys 2009-12-08 11:59 . 2009-12-08 11:59 119808 —-a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\IconOvrly1] @="{A4EEBF66-92EB-4F2A-9F1E-2F6D14B30DA6}" [HKEY_CLASSES_ROOT\CLSID\{A4EEBF66-92EB-4F2A-9F1E-2F6D14B30DA6}] 2007-04-20 19:40 118784 —-a-w- c:\program files\TrueSuite Access Manager\IconOvrly.dll . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe" [2007-12-29 430080] . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Camera Assistant Software"="c:\program files\Camera Assistant Software for Toshiba\traybar.exe" [2007-10-26 413696] "FingerPrintNotifer"="c:\program files\TrueSuite Access Manager\FpNotifier.exe" [2008-01-24 671744] "UsbMonitor"="c:\program files\TrueSuite Access Manager\usbnotify.exe" [2007-06-06 94208] "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-11-30 1029416] "PCMAgent"="c:\program files\CyberLink\PowerCinema for TOSHIBA\PCMAgent.exe" [2007-12-14 143360] "CLMLServer"="c:\program files\CyberLink\PowerCinema for TOSHIBA\Kernel\CLML\CLMLSvc.exe" [2008-02-14 184320] "ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-01-10 115816] "Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-30 583048] "SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472] "PaperPort PTD"="c:\program files\ScanSoft\PaperPort\pptd40nt.exe" [2007-10-12 29984] "IndexSearch"="c:\program files\ScanSoft\PaperPort\IndexSearch.exe" [2007-10-12 46368] "PPort11reminder"="c:\program files\ScanSoft\PaperPort\Ereg\Ereg.exe" [2007-08-31 328992] "Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdSync.exe" [2008-01-21 215552] "BrMfcWnd"="c:\program files\Brother\Brmfcmon\BrMfcWnd.exe" [2008-05-29 1085440] "ControlCenter3"="c:\program files\Brother\ControlCenter3\brctrcen.exe" [2007-12-21 86016] "Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-12-20 963976] . c:\users\lorraine\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ setup_9.0.0.722_27.03.2011_16-18.lnk - c:\users\lorraine\Desktop\Virus Removal Tool\setup_9.0.0.722_27.03.2011_16-18\startup.exe [2011-3-27 72208] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "EnableUIADesktopToggle"= 0 (0x0) "DisableCAD"= 1 (0x1) . [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring] "DisableMonitoring"=dword:00000001 . [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 . [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001 . R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384] R2 gupdate1c9b3bf57e625e0;Google Update Service (gupdate1c9b3bf57e625e0);c:\program files\Google\Update\GoogleUpdate.exe [2009-04-02 133104] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2009-03-08 101936] R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2010-06-23 30192] R4 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [2007-12-25 40960] R4 GamesAppService;GamesAppService;c:\program files\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072] R4 iWinTrusted;iWinTrusted;c:\program files\iWin Games\iWinTrusted.exe [2010-09-02 176408] S0 85588442;85588442 Boot Guard Driver;c:\windows\system32\DRIVERS\85588442.sys [2009-10-22 37392] S0 AlfaFF;AlfaFF mini-filter driver;c:\windows\system32\Drivers\AlfaFF.sys [2008-02-03 43440] S0 rpcnetp;rpcnetp; [x] S1 85588441;85588441;c:\windows\system32\DRIVERS\85588441.sys [2009-09-25 128016] S1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\Symantec\DEFINI~1\SymcData\idsdefs\20090415.001\IDSvix86.sys [2009-02-09 272432] S1 NEOFLTR_650_15991;Juniper Networks TDI Filter Driver (NEOFLTR_650_15991);c:\windows\system32\Drivers\NEOFLTR_650_15991.SYS [2010-06-08 85360] S2 Authentec memory manager;Authentec memory manager service;c:\windows\system32\TAMSvr.exe [2007-10-15 49152] S3 CnxtHdAudAddService;Microsoft UAA Function Driver for High Definition Audio Service;c:\windows\system32\drivers\CHDART.sys [2008-02-01 187904] S3 O2MDRDR;O2MDRDR;c:\windows\system32\DRIVERS\o2media.sys [2008-01-15 48472] S3 QIOMem;Generic IO & Memory Access;c:\windows\system32\DRIVERS\QIOMem.sys [2007-04-10 8192] . . — Other Services/Drivers In Memory — . *NewlyCreated* - COMHOST . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc WindowsMobile REG_MULTI_SZ wcescomm rapimgr LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr getPlusHelper REG_MULTI_SZ getPlusHelper LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache . Contents of the 'Scheduled Tasks' folder . 2011-03-28 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files\Google\Update\GoogleUpdate.exe [2009-04-02 18:17] . 2011-03-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files\Google\Update\GoogleUpdate.exe [2009-04-02 18:17] . 2011-03-27 c:\windows\Tasks\Norton Security Scan for lorraine.job - c:\program files\Norton Security Scan\Nss.exe [2008-09-19 12:18] . 2011-03-25 c:\windows\Tasks\User_Feed_Synchronization-{BC8E2FBD-449D-4311-ABB5-365FF961D66A}.job - c:\windows\system32\msfeedssync.exe [2011-02-09 04:47] . . ——- Supplementary Scan ——- . uStart Page = hxxp://www.toshibadirect.com/dpdstart mStart Page = hxxp://www.toshibadirect.com/dpdstart uSearchURL,(Default) = hxxp://www.google.com/keyword/%s . - - - - ORPHANS REMOVED - - - - . AddRemove-PCConfidential_is1 - c:\program files\Winferno\PC Confidential\unins000.exe AddRemove-RegPowerClean_is1 - c:\program files\Winferno\RegistryPowerCleaner\unins000.exe . . . ************************************************************************** scanning hidden processes … . scanning hidden autostart entries … . HKCU\Software\Microsoft\Windows\CurrentVersion\Run TOSCDSPD = c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe?/i?????4??H????`????????????????? . scanning hidden files … . scan completed successfully hidden files: . ************************************************************************** . ——————— LOCKED REGISTRY KEYS ——————— . [HKEY_USERS\S-1-5-21-1189411615-3114965565-1695826520-1000\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*] "??"=hex:4f,15,e2,06,87,e4,aa,30,55,4e,48,39,ee,b9,6b,48,ae,42,3e,f9,75,8c,a9, f5,43,43,d8,4e,f5,dc,e6,84,2d,30,12,48,85,7e,c4,63,72,3c,31,f4,55,f0,32,b9,\ "??"=hex:56,62,6a,3c,b5,72,ef,ca,f6,2f,7c,17,6e,e5,39,7f . [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . ——————— DLLs Loaded Under Running Processes ——————— . - - - - - - - > 'Explorer.exe'(3280) c:\program files\TrueSuite Access Manager\IconOvrly.dll . ———————— Other Running Processes ———————— . c:\windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe c:\program files\Common Files\Symantec Shared\ccSvcHst.exe c:\windows\system32\WLANExt.exe c:\program files\Intel\Wireless\Bin\EvtEng.exe c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe c:\program files\O2Micro Flash Memory Card Driver\o2flash.exe c:\program files\Intel\Wireless\Bin\RegSrvc.exe c:\windows\System32\rpcnetp.exe c:\program files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe c:\windows\system32\TODDSrv.exe c:\program files\Toshiba\Power Saver\TosCoSrv.exe c:\program files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe c:\program files\TOSHIBA\SMARTLogService\TosIPCSrv.exe c:\program files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe c:\windows\system32\WUDFHost.exe c:\windows\system32\DRIVERS\xaudio.exe c:\program files\Yahoo!\SoftwareUpdate\YahooAUService.exe c:\program files\Windows Media Player\wmplayer.exe c:\windows\servicing\TrustedInstaller.exe . ************************************************************************** . Completion time: 2011-03-28 16:30:07 - machine was rebooted ComboFix-quarantined-files.txt 2011-03-28 20:29 ComboFix2.txt 2011-03-26 18:31 . Pre-Run: 194,019,688,448 bytes free Post-Run: 194,001,448,960 bytes free . - - End Of File - - 5CCBFB7A87E4F3B1E76D2790EEC67EDD
Okay. Sorry about that…. husband had to take over for me briefly. I rebooted and no pop ups!! :D I also do not have internet access on the laptop yet. When it diagnoses it, i get the "No error found" report still.
Can you access the net with Firefox or does that give the same error

First download and then run the fixit on this page

If that fails then try the following

  • To open a command prompt, click Start > All Programs > Accessories and then right click command prompt and select run as administrator.
  • Copy and paste (or type) the following command in the command box box and then press ENTER:
    netsh winsock reset c:\resetlog.txt
  • Reboot the computer.
  • In next reply please post content of the file c:\resetlog.txt
Good Evening!!! I was going to run fixit myself last night, but I remember the forum rules said not to run anything without being instructed! LOL! I ran fixit, rebooted, and No internet. I ran the command prompt script, rebooted, and No Internet. I downloaded Firefox onto the flash drive, installed it, and No internet. I even tried turning off the wireless connection and plugging directly thru ethernet…. Nada. :-(( Also, no resetlog.txt was found.
Oh, and on top of all of that…. I have to take my daughter to her friend's house and pick up some dry cleaning. I don't think this day can get any longer. :P
:pullhair: OMG!!! OMGOMGOMGOMGOMGOMGOMGOMGOMGOMG!!!!!! STUPID FRIGGIN Norton Antivirus 360!!!! I un-installed it with Norton Uninstaller and now I have internet. SHEESH!!! You helped me with the Viruses, and for that - I am forever grateful for your patience and thoroughness. :thumbup: :clap: :woot: :clap: ******Please close out my thread…. WE HAVE BEEN FIXED!!! YAY!****** :clap: :woot: :clap:
Good move :thumbup:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day —– Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /Uninstall

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

SPRING CLEAN

To manually create a new Restore Point

  • Go to Control Panel and select System
  • Select System
  • On the left select System Protection and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create

Now we can purge the infected ones

  • GoStart > All programs > Accessories > system tools page
  • Select Performance Information and Tools
  • Right click Disc cleanup an select run as administrator
  • Select Your main drive and accept the warning if you get one
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete

Final stretch


Download and run Puran Disc Defragmenter
For the first run I would recommend a boot defrag and disk check

[external image: Posted Image]


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

[external image: Posted Image] Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit
  • Microsoft Windows Update


To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe :wave:

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