Browsers Searchbars' Hijacked
1 min read
My name is Satchfan and I would be glad to help you with your computer problem. Please read the following guidelines which will help to make cleaning your machine easier:
• Please do not install/uninstall any programs unless asked to.
• Please do not run any scans other than those requested
• Please follow all instructions in the order posted
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
• If you don't understand something, please don't hesitate to ask for clarification before proceeding
• The fixes are specific to your problem and should only be used for this issue on this machine.
• Please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed!
Please note that I am still in training and my replies need to be checked by an expert in order for you to receive the best possible advice. This may result in a small delay between my posts but I shall try to keep this to a minimum.
I am looking through your log now and will reply as soon as possible.
Satchfan
There is no obvious sign of infection in your HijackThis log so will need to run some more in-depth scans to find out the cause of your computer problem.
===================================================
Please disable this program and leave it disabled until we are done.
Spybot's TeaTimer
- Launch Spybot S&D, go to the Mode menu and make sure "Advanced Mode" is selected.
- On the left hand side, click on Tools, then click on the Resident Icon in the list.
- Uncheck the Resident TeaTimer (Protection of overall system settings) active box.
- Click on the System Startup icon in the List
- Uncheck the "TeaTimer" box and click OK at any prompts.
- If Teatimer gives you a warning that changes were made, click Allow Change when prompted.
- Exit Spybot S&D.
===================================================
Run HijackThis
Open HijackThis and click Do a system scan only.
Place a check mark next to:
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {9030D464-4C02-4ABF-8ECC-5164760863C6} - (no file)
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE}
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5}
Close all windows except for HijackThis and click Fix checked.
===================================================
Download and run OTL
- Download OTL to your desktop.
- Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
- When the window appears, underneath Output at the top change it to Minimal Output.
- Check the boxes beside LOP Check and Purity Check.
- Under Custom Scan paste this in
netsvcs
drivers32
%SYSTEMDRIVE%\*.*
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\Fonts\*.ini
%systemroot%\Fonts\*.ini2
%systemroot%\Fonts\*.exe
%systemroot%\system32\spool\prtprocs\w32x86\*.*
%systemroot%\REPAIR\*.bak1
%systemroot%\REPAIR\*.ini
%systemroot%\system32\*.jpg
%systemroot%\*.jpg
%systemroot%\*.png
%systemroot%\*.scr
%systemroot%\*._sy
%APPDATA%\Adobe\Update\*.*
%ALLUSERSPROFILE%\Favorites\*.*
%APPDATA%\Microsoft\*.*
%PROGRAMFILES%\*.*
%APPDATA%\Update\*.*
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\System32\config\*.sav
%PROGRAMFILES%\bak. /s
%systemroot%\system32\bak. /s
%ALLUSERSPROFILE%\Start Menu\*.lnk /x
%systemroot%\system32\config\systemprofile\*.dat /x
%systemroot%\*.config
%systemroot%\system32\*.db
%PROGRAMFILES%\Internet Explorer\*.dat
%APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
%USERPROFILE%\Desktop\*.exe
%PROGRAMFILES%\Common Files\*.*
%systemroot%\*.src
%systemroot%\install\*.*
%systemroot%\system32\DLL\*.*
%systemroot%\system32\HelpFiles\*.*
%systemroot%\system32\rundll\*.*
%systemroot%\winn32\*.*
%systemroot%\Java\*.*
%systemroot%\system32\test\*.*
%systemroot%\system32\Rundll32\*.*
%systemroot%\AppPatch\Custom\*.*
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
- Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
- Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
- You may need two posts to fit them both in.
Download the GMER Rootkit Scanner
[external image: Posted Image]
Download GMER Rootkit Scanner from here or here.
- Extract the contents of the zipped file to desktop.
- Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
- If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.
[external image: Posted Image]
Click the image to enlarge it
- In the right panel, you will see several boxes that have been checked. Uncheck the following …
- IAT/EAT
- All drives/partitions except C:\)
- Show All (don't miss this one)
- Then click the Scan button & wait for it to finish.
- Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
- Save it where you can easily find it, such as your desktop, and attach it in your reply.
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries
Logs to include with next post:
OTL.txt
Extras.txt
Gmer.txt
Could you also explain a bit more about your browser problem.
For example:
Can you open Firefox/Internet Explorer?
Are you being redirected on search results?
Thanks
Satchfan
If you need help please start a new thread.
New members follow the instructions here http://forums.whatthetech.com/you_Infected_t106388.html and start a new topic
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