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Yahoo Search doesn't work

Started by mays_stuff , Mar 05 2011 02:46 PM

  • This topic is locked This topic is locked
10 replies to this topic

#1 mays_stuff

mays_stuff

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Posted 05 March 2011 - 02:46 PM

Hi

When I search with Yahoo Web, the search simply hangs then eventually returns "Page can not be displayed", If I search with Yahoo Images, Videos, News options it is OK. I get the same response with Google and many other webpage search functions....ie I can't search for anything. All other functions seem fine, Malware etc run and system shows clean.

Any help gratefully received but will have to be written for a simpleton to execute!

Thanks

------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:32:43, on 05/03/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Panasonic\PHOTOfunSTUDIO -viewer-\PhAutoRun.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\User\Desktop\HiJackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:25389
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O1 - Hosts: 96.44.181.245 www.google.com
O1 - Hosts: 96.44.181.245 google.com
O1 - Hosts: 96.44.181.245 google.com.au
O1 - Hosts: 96.44.181.245 www.google.com.au
O1 - Hosts: 96.44.181.245 google.be
O1 - Hosts: 96.44.181.245 www.google.be
O1 - Hosts: 96.44.181.245 google.com.br
O1 - Hosts: 96.44.181.245 www.google.com.br
O1 - Hosts: 96.44.181.245 google.ca
O1 - Hosts: 96.44.181.245 www.google.ca
O1 - Hosts: 96.44.181.245 google.ch
O1 - Hosts: 96.44.181.245 www.google.ch
O1 - Hosts: 96.44.181.245 google.de
O1 - Hosts: 96.44.181.245 www.google.de
O1 - Hosts: 96.44.181.245 google.dk
O1 - Hosts: 96.44.181.245 www.google.dk
O1 - Hosts: 96.44.181.245 google.fr
O1 - Hosts: 96.44.181.245 www.google.fr
O1 - Hosts: 96.44.181.245 google.ie
O1 - Hosts: 96.44.181.245 www.google.ie
O1 - Hosts: 96.44.181.245 google.it
O1 - Hosts: 96.44.181.245 www.google.it
O1 - Hosts: 96.44.181.245 google.co.jp
O1 - Hosts: 96.44.181.245 www.google.co.jp
O1 - Hosts: 96.44.181.245 google.nl
O1 - Hosts: 96.44.181.245 www.google.nl
O1 - Hosts: 96.44.181.245 google.no
O1 - Hosts: 96.44.181.245 www.google.no
O1 - Hosts: 96.44.181.245 google.co.nz
O1 - Hosts: 96.44.181.245 www.google.co.nz
O1 - Hosts: 96.44.181.245 google.pl
O1 - Hosts: 96.44.181.245 www.google.pl
O1 - Hosts: 96.44.181.245 google.se
O1 - Hosts: 96.44.181.245 www.google.se
O1 - Hosts: 96.44.181.245 google.co.uk
O1 - Hosts: 96.44.181.245 www.google.co.uk
O1 - Hosts: 96.44.181.245 google.co.za
O1 - Hosts: 96.44.181.245 www.google.co.za
O1 - Hosts: 96.44.181.245 www.google-analytics.com
O1 - Hosts: 96.44.181.245 www.bing.com
O1 - Hosts: 96.44.181.245 search.yahoo.com
O1 - Hosts: 96.44.181.245 www.search.yahoo.com
O1 - Hosts: 96.44.181.245 uk.search.yahoo.com
O1 - Hosts: 96.44.181.245 ca.search.yahoo.com
O1 - Hosts: 96.44.181.245 de.search.yahoo.com
O1 - Hosts: 96.44.181.245 fr.search.yahoo.com
O1 - Hosts: 96.44.181.245 au.search.yahoo.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKCU\..\Run: [Internet Security Essentials] "C:\Documents and Settings\All Users\Application Data\8e1ab2\IS8e1_289.exe" /s /d
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O4 - Global Startup: PHOTOfunSTUDIO -viewer-.lnk = C:\Program Files\Panasonic\PHOTOfunSTUDIO -viewer-\PhAutoRun.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 9334 bytes

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#2 CatByte

CatByte

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Posted 05 March 2011 - 04:38 PM

Hi

please do the following:

  • Open HiJackThis
  • Click on Do a system scan only
  • Check the boxes next to ONLY the entries listed below (if still present):


R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:25389
O1 - Hosts: 96.44.181.245 www.google.com
O1 - Hosts: 96.44.181.245 google.com
O1 - Hosts: 96.44.181.245 google.com.au
O1 - Hosts: 96.44.181.245 www.google.com.au
O1 - Hosts: 96.44.181.245 google.be
O1 - Hosts: 96.44.181.245 www.google.be
O1 - Hosts: 96.44.181.245 google.com.br
O1 - Hosts: 96.44.181.245 www.google.com.br
O1 - Hosts: 96.44.181.245 google.ca
O1 - Hosts: 96.44.181.245 www.google.ca
O1 - Hosts: 96.44.181.245 google.ch
O1 - Hosts: 96.44.181.245 www.google.ch
O1 - Hosts: 96.44.181.245 google.de
O1 - Hosts: 96.44.181.245 www.google.de
O1 - Hosts: 96.44.181.245 google.dk
O1 - Hosts: 96.44.181.245 www.google.dk
O1 - Hosts: 96.44.181.245 google.fr
O1 - Hosts: 96.44.181.245 www.google.fr
O1 - Hosts: 96.44.181.245 google.ie
O1 - Hosts: 96.44.181.245 www.google.ie
O1 - Hosts: 96.44.181.245 google.it
O1 - Hosts: 96.44.181.245 www.google.it
O1 - Hosts: 96.44.181.245 google.co.jp
O1 - Hosts: 96.44.181.245 www.google.co.jp
O1 - Hosts: 96.44.181.245 google.nl
O1 - Hosts: 96.44.181.245 www.google.nl
O1 - Hosts: 96.44.181.245 google.no
O1 - Hosts: 96.44.181.245 www.google.no
O1 - Hosts: 96.44.181.245 google.co.nz
O1 - Hosts: 96.44.181.245 www.google.co.nz
O1 - Hosts: 96.44.181.245 google.pl
O1 - Hosts: 96.44.181.245 www.google.pl
O1 - Hosts: 96.44.181.245 google.se
O1 - Hosts: 96.44.181.245 www.google.se
O1 - Hosts: 96.44.181.245 google.co.uk
O1 - Hosts: 96.44.181.245 www.google.co.uk
O1 - Hosts: 96.44.181.245 google.co.za
O1 - Hosts: 96.44.181.245 www.google.co.za
O1 - Hosts: 96.44.181.245 www.google-analytics.com
O1 - Hosts: 96.44.181.245 www.bing.com
O1 - Hosts: 96.44.181.245 search.yahoo.com
O1 - Hosts: 96.44.181.245 www.search.yahoo.com
O1 - Hosts: 96.44.181.245 uk.search.yahoo.com
O1 - Hosts: 96.44.181.245 ca.search.yahoo.com
O1 - Hosts: 96.44.181.245 de.search.yahoo.com
O1 - Hosts: 96.44.181.245 fr.search.yahoo.com
O1 - Hosts: 96.44.181.245 au.search.yahoo.com
O4 - HKCU\..\Run: [Internet Security Essentials] "C:\Documents and Settings\All Users\Application Data\8e1ab2\IS8e1_289.exe" /s /d

  • Close all windows except Hijackthis and click Fix Checked
  • Click Yes when prompted
  • Close HijackThis.


NEXT


Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
---------------------------------------------------
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT


Download GMER Rootkit Scanner from here to your desktop. It will be a randomly named executable.
  • Double click the exe file.
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO, then use the following settings for a more complete scan.

    Posted Image
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Ensure the following are unchecked
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and attach it in reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015

#3 mays_stuff

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Posted 06 March 2011 - 06:58 AM

Thankyou for the simple instructions. 3 x files attached.

Attached Files


#4 CatByte

CatByte

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Posted 06 March 2011 - 07:10 AM

Hi,

Please do the following:

This next program, ComboFix, is needed to remove the malware entries I see. However...AVG incorrectly targets ComboFix's embedded files. ComboFix will not run with AVG installed. Please uninstall AVG before continuing. You can reinstall it, or another antivirus such as Microsoft Security Essentials, Avira or avast!, after we've used ComboFix to clear the remaining infection.

After uninstalling AVG from the Control Panel, also run the AVG remover from their site.

http://www.avg.com/u.../download-tools

direct link to the AVG Remover:

http://download.avg....6_2011_1149.exe

You may also use this tool to uninstall AVG:
http://www.appremove.../AppRemover.exe

Instructions:
http://www.appremove...appremover.html


NEXT


Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015

#5 mays_stuff

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Posted 06 March 2011 - 01:37 PM

Hi OK.....ComboFix.txt log is now attached. Thx

Attached Files


#6 CatByte

CatByte

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Posted 06 March 2011 - 09:41 PM

Hi

Please do the following:

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

Folder::
c:\documents and settings\User\Application Data\Internet Security Essentials1
c:\documents and settings\All Users\Application Data\ISSZDQGCE

Registry::
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"prhlcsmdfvgdhlsteolqTaskMgr"=-

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

Posted Image
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


NEXT


  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015

#7 mays_stuff

mays_stuff

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Posted 07 March 2011 - 03:24 PM

Hi

Search function was tried and seemed to work OK but never sure it's really sorted so 3 x reports copied and pasted: Combofix, MBAM, ESET.

Many thanks


----------------------------------------------------------------------------------------------------


ComboFix 11-03-05.02 - User 07/03/2011 20:01:13.2.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.645 [GMT 0:00]
Running from: c:\documents and settings\User\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\User\Desktop\CFScript.txt
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Application Data\ISSZDQGCE
c:\documents and settings\All Users\Application Data\ISSZDQGCE\ISCFEE.cfg
c:\documents and settings\User\Application Data\Internet Security Essentials1
c:\documents and settings\User\Application Data\Internet Security Essentials1\cookies1.sqlite
c:\documents and settings\User\Application Data\Internet Security Essentials1\Instructions1.ini
.
.
((((((((((((((((((((((((( Files Created from 2011-02-07 to 2011-03-07 )))))))))))))))))))))))))))))))
.
.
2011-02-18 07:03 . 2011-02-18 07:03 -------- d-----w- c:\documents and settings\All Users\Application Data\scar5
2011-02-18 07:03 . 2011-02-18 07:03 -------- d-----w- c:\documents and settings\User\Application Data\scar5
2011-02-18 07:03 . 2011-02-18 07:03 -------- d-----w- c:\program files\scar5
2011-02-06 10:59 . 2011-02-06 11:00 -------- d-----w- c:\documents and settings\User\Local Settings\Application Data\RobloxDownloads
2011-02-06 10:59 . 2011-02-06 10:59 -------- d-----w- c:\documents and settings\User\Local Settings\Application Data\RobloxVersions
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-01-21 14:44 . 2008-04-14 05:42 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09 . 2008-04-14 05:39 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10 . 2008-09-15 12:12 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34 . 2008-04-14 05:41 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 22:15 . 2008-10-16 01:00 667136 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 22:15 . 2008-04-14 05:41 61952 ----a-w- c:\windows\system32\tdc.ocx
2010-12-20 22:15 . 2008-04-14 05:41 81920 ----a-w- c:\windows\system32\ieencode.dll
2010-12-20 17:26 . 2008-04-14 05:41 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 15:30 . 2008-04-14 00:07 369664 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15 . 2008-04-14 05:41 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30 . 2008-04-14 05:41 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:38 . 2008-08-14 10:11 2192768 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07 . 2008-08-14 09:33 2069376 ----a-w- c:\windows\system32\ntkrnlpa.exe
.
.
((((((((((((((((((((((((((((( SnapShot@2011-03-06_19.30.53 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-03-07 16:32 . 2011-03-07 16:32 16384 c:\windows\Temp\Perflib_Perfdata_20c.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-04-04 36272]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2010-04-08 149280]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-02-07 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-02-07 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-02-07 118784]
"RTHDCPL"="RTHDCPL.EXE" [2007-02-26 16125440]
"SkyTel"="SkyTel.EXE" [2006-05-16 2879488]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2004-09-13 49152]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-03-18 207360]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-06-29 286720]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2009-07-27 1983816]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2009-03-18 767312]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"="start http:" [X]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
.
c:\documents and settings\User\Start Menu\Programs\Startup\
OpenOffice.org 3.1.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-8-18 384000]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2004-11-4 258048]
PHOTOfunSTUDIO -viewer-.lnk - c:\program files\Panasonic\PHOTOfunSTUDIO -viewer-\PhAutoRun.exe [2010-5-11 40960]
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Google\\Google Earth\\client\\googleearth.exe"=
.
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [15/08/2010 20:16 136176]
.
Contents of the 'Scheduled Tasks' folder
.
2011-02-17 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-06-03 12:42]
.
2011-03-07 c:\windows\Tasks\GoogleUpdateTaskMachineCore1cb6fa9bc298f2c.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-15 20:16]
.
2011-03-07 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-15 20:16]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://uk.yahoo.com/
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
FF - ProfilePath - c:\documents and settings\User\Application Data\Mozilla\Firefox\Profiles\wezbnp0e.default\
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://uk.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://uk.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_uk&p=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Ancestry.com Advanced Image Viewer: support@ancestry.com - %profile%\extensions\support@ancestry.com
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-03-07 20:06
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(676)
c:\windows\system32\igfxdev.dll
.
Completion time: 2011-03-07 20:08:42
ComboFix-quarantined-files.txt 2011-03-07 20:08
ComboFix2.txt 2011-03-06 19:33
.
Pre-Run: 18,499,223,552 bytes free
Post-Run: 18,491,539,456 bytes free
.
- - End Of File - - FFEA2C1A4406400BE6D4AAA878F64C6A

================================================================================
====


Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5982

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

07/03/2011 20:17:29
mbam-log-2011-03-07 (20-17-29).txt

Scan type: Quick scan
Objects scanned: 149111
Time elapsed: 3 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

=====================================================================

C:\Documents and Settings\User\Application Data\Sun\Java\Deployment\cache\6.0\19\1150d913-778a5bef multiple threats
C:\Documents and Settings\User\Application Data\Sun\Java\Deployment\cache\6.0\37\3deafa65-35c9fb50 multiple threats
C:\Documents and Settings\User\Desktop\chloes stuff\CursorMania.exe a variant of Win32/AdInstaller application

#8 CatByte

CatByte

    Classroom Administrator

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Posted 07 March 2011 - 08:21 PM

Please do the following:

Visit ADOBEand download the latest version of Acrobat Reader (version X)
Having the latest updates ensures there are no security vulnerabilities in your system.

NEXT


Posted Image Your Java is out of date.
Java™ 6 Update 16 can be updated from the Java control panel Start > Control Panel (Classic View) > Java (looks like a coffee cup) > Update Tab > Update Now.
An update should begin; > follow the prompts.


Clear Java cache

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup) If you do not see the icon, look to your left and click 'Switch to Classic View'.
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    • Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.


NEXT



Press the WinKey + R to open a run box, then copy/paste the following single-line command into the Run box and click OK:

cmd /c del /f/a/q "C:\Documents and Settings\User\Desktop\chloes stuff\CursorMania.exe"



NEXT

Please post a fresh DDS Log and advise how the computer is running now and if there are any outstanding issues

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015

#9 mays_stuff

mays_stuff

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Posted 08 March 2011 - 02:14 PM

Everything runs fine. Thankyou so much for all your help. Have attached the final DDS file and donation has been made. One last question. I have always run AVG but you'd mentioned Avast / Avira....which Virus Check & Firewalls would you recommend? With thanks again.

Attached Files

  • Attached File  DDS2.txt   7.82KB   219 downloads

#10 CatByte

CatByte

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Posted 08 March 2011 - 06:39 PM

Thank-you very much :)

Personally I would recommend Microsoft Security Essentials, it is excellent and free. Avast and Avira are also two excellent AV products:

http://www.microsoft...ity_essentials/

just some housekeeping to do now, please do the following:

You can delete the DDS and GMER logs and programs from your desktop.


NEXT

Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them     Then consider a password keeper, to keep all your passwords safe.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at this well written article:
    PC Safety and Security--What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015

#11 CatByte

CatByte

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Posted 19 March 2011 - 04:37 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatth...ed_t106388.html
and start a New Topic.

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015

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