I had a bad virus on my computer and did the HP Restore feature. Well I know a PCI card was installed with 2 Serial Port slots and I believe it was purchased from Comp USA? I don't know the make of the Serial Port. I'm running Windows XP. Is there any way I can get this serial port COM 5 to work properly?
Hello T.C.,
Sorry to hear you're having problems.
I suspect that the drivers probably aren't installed. To find out if there are any driver problems you'll need to look in the Device Manager :
1. Go to your Start Menu and click 'Run'
2. Type "DEVMGMT.MSC" and hit Enter
3. Look for any devices with a yellow exclamation mark. Right click them and go to Properties. Please copy and paste any errors that you find.
Cheers,
Nahumi
Thank you for the reply! Yes, there is a yellow exclamation point. It's asking me to reinstall the driver using a CD. But I don't have the CD? I don't even know the make? What can I do?
Here is a pic of the Card. I don't know the make or model of this card? I need to find a driver for this card to work with Windows XP.
Its a Printer/ 2 Serial Ports all in One.
