Spyware / Malware / Virus Removal

aolsoftware.exe cpu at 100%

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geegee99 Topic Starter

Post #1February 21, 2011, 5:36 PM UTC

I use AOL and a couple of weeks ago I started having to tell task manager to end aolsoftware.exe to end in order to get online, as it has my cpu at 100%. I did some reading and people have said to run: msconfig then hit start up tab then uncheck aolsoftware.exe. I did that but it is still doing it. Task manager is showing two of them and one is still spiking cpu to 100%. Tried AOL quick restore and that did not work either. I am not sure what is going on. Here is my log I hope someone can help me.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:16:29 PM, on 2/21/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\eMachines Bay Reader\shwiconem.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X84-X85.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X84-X85.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\America Online 9.0a\aoltray.exe
C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
c:\program files\common files\aol\1273117047\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1273117047\ee\aolsoftware.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\AOL\1273117047\ee\aolsoftware.exe
C:\Program Files\AOL 9.5\waol.exe
C:\Program Files\AOL 9.5\shellmon.exe
C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
R3 - URLSearchHook: AOL Toolbar Search Class - {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - C:\Program Files\AOL Toolbar\aoltb.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: AOL Toolbar Loader - {3ef64538-8b54-4573-b48f-4d34b0238ab2} - C:\Program Files\AOL Toolbar\aoltb.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.9.0\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files\AOL Toolbar\aoltb.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.9.0\IEViewBar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\eMachines Bay Reader\shwiconem.exe
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X84-X85.exe
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X84-X85.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE /auto
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.5\AOL.EXE" -b
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: KODAK Picture Transfer Software.lnk = ?
O8 - Extra context menu item: Google Sidewiki… - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1277836297843
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://aolsvc.aol.com/onlinegames/luxor/mjolauncher.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/bejewele…ploader_v10.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - Unknown owner - C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

–
End of file - 10489 bytes

Tomk

Post #2February 23, 2011, 3:48 PM UTC

Hi geegee99,

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.

This may well not be a malware related issue… but let's poke around a little and if I can't find any malware, I'll send you over to the Tech Forums.

First, let's get a more thorough scan.

Please download DDS by sUBs from one of the following links and save it to your desktop.

- DDS.scr
- DDS.pif
Disable any script blocking protection (How to Disable your Security Programs)
Double click DDS icon to run the tool (may take up to 3 minutes to run)
When done, DDS.txt will open.
After a few moments, attach.txt will open in a second window.
Save both reports to your desktop.

—————————————————

Post the contents of the DDS.txt report in your next reply
Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and the click UPLOAD.

geegee99

Post #3February 26, 2011, 5:26 PM UTC

Thank you for looking. I hope I am doing things the way you asked, not real good with computers.

DDS (Ver_09-06-26.01) - NTFSx86 Run by [removed] at 12:09:36.73 on Sat 02/26/2011 Internet Explorer: 8.0.6001.18702 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.247 [GMT -5:00] AV: Norton AntiVirus *On-access scanning enabled* (Outdated) {B5510F6F-87E1-47F7-A411-360BC453007C} FW: Norton Internet Security *disabled* {825036E0-9F94-4752-8789-8B92454AF49B} ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\eMachines Bay Reader\shwiconem.exe C:\PROGRA~1\LEXMAR~1\ACMonitor_X84-X85.exe C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X84-X85.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\AOL 9.5\waol.exe C:\Program Files\America Online 9.0a\aoltray.exe C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe svchost.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\system32\drivers\dcfssvc.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\WINDOWS\wanmpsvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe c:\program files\common files\aol\1273117047\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe C:\Program Files\Common Files\AOL\1273117047\ee\aolsoftware.exe C:\Program Files\AOL 9.5\shellmon.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\Program Files\Common Files\AOL\1273117047\ee\aolsoftware.exe C:\Documents and Settings\us\Desktop\dds.scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.google.com/ uInternet Connection Wizard,ShellNext = hxxp://www.emachines.com/ uURLSearchHooks: AOL Toolbar Search Class: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - c:\program files\aol toolbar\aoltb.dll mURLSearchHooks: AOL Toolbar Search Class: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - c:\program files\aol toolbar\aoltb.dll BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll BHO: AOL Toolbar Loader: {3ef64538-8b54-4573-b48f-4d34b0238ab2} - c:\program files\aol toolbar\aoltb.dll BHO: CNisExtBho Class: {9ecb9560-04f9-4bbc-943d-298ddf1699e1} - c:\program files\common files\symantec shared\adblocking\NISShExt.dll BHO: Viewpoint Toolbar BHO: {a7327c09-b521-4edb-8509-7d2660c9ec98} - c:\program files\viewpoint\viewpoint toolbar\3.9.0\ViewBarBHO.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll BHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton internet security\norton antivirus\NavShExt.dll BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File TB: Web assistant: {0b53eac3-8d69-4b9e-9b19-a37c9a5676a7} - c:\program files\common files\symantec shared\adblocking\NISShExt.dll TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton internet security\norton antivirus\NavShExt.dll TB: AOL Toolbar: {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - c:\program files\aol toolbar\aoltb.dll TB: Viewpoint Toolbar: {f8ad5aa5-d966-4667-9daf-2561d68b2012} - c:\program files\common files\viewpoint\toolbar runtime\3.9.0\IEViewBar.dll TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe" uRun: [AOL Fast Start] "c:\program files\aol 9.5\AOL.EXE" -b mRun: [SunKistEM] c:\program files\emachines bay reader\shwiconem.exe mRun: [Lexmark X84-X85 Button Monitor] c:\progra~1\lexmar~1\ACMonitor_X84-X85.exe mRun: [Lexmark X84-X85 Button Manager] c:\progra~1\lexmar~1\AcBtnMgr_X84-X85.exe mRun: [PrinTray] c:\windows\system32\spool\drivers\w32x86\3\printray.exe mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe" mRun: [URLLSTCK.exe] c:\program files\norton internet security\UrlLstCk.exe mRun: [AOLDialer] c:\program files\common files\aol\acs\AOLDial.exe mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [Pure Networks Port Magic] "c:\progra~1\purene~1\portma~1\PortAOL.exe" -Run mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSCONFIG.EXE /auto StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~2.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\americ~1.lnk - c:\program files\america online 9.0a\aoltray.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodakp~1.lnk - c:\program files\kodak\kodak picture transfer software\pts.exe IE: Google Sidewiki… - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html IE: {6224f700-cba3-4071-b251-47cb894244cd} - c:\program files\icq\ICQ.exe IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\windows\system32\msjava.dll IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1277836297843 DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} - hxxp://aolsvc.aol.com/onlinegames/luxor/mjolauncher.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://aolsvc.aol.com/onlinegames/bejeweled2/popcaploader_v10.cab Notify: igfxcui - igfxsrvc.dll ============= SERVICES / DRIVERS =============== R1 SAVRT;SAVRT;c:\program files\norton internet security\norton antivirus\savrt.sys [2010-5-3 305288] R1 SAVRTPEL;SAVRTPEL;c:\program files\norton internet security\norton antivirus\savrtpel.sys [2010-5-3 37000] R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCEVTMGR.EXE [2010-5-3 255648] R2 ccProxy;Symantec Network Proxy;c:\program files\common files\symantec shared\CCPROXY.EXE [2010-5-3 218736] R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSETMGR.EXE [2010-5-3 235168] R2 navapsvc;Norton AntiVirus Auto Protect Service;c:\program files\norton internet security\norton antivirus\NAVAPSVC.EXE [2010-5-3 158664] R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\common files\pc tools\smonitor\StartManSvc.exe [2011-2-12 583640] R2 SAVScan;SAVScan;c:\program files\norton internet security\norton antivirus\SAVSCAN.EXE [2010-5-3 193816] R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2010-5-3 585728] R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2010-5-3 24652] R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20030814.007\NAVENG.SYS [2010-5-3 67800] R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20030814.007\NAVEX15.SYS [2010-5-3 531160] S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-8-15 136176] S2 SBService;ScriptBlocking Service;c:\progra~1\common~1\symant~1\script~1\SBServ.exe [2003-6-24 66784] S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\CCPWDSVC.EXE [2010-5-3 87712] S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2010-11-16 267568] =============== Created Last 30 ================ 2011-02-21 09:35 –d—– c:\windows\pss 2011-02-18 12:12 20 a——- c:\windows\ACMonitor_X84-X85.ini 2011-02-13 23:05 5,632 a–sh— C:\Thumbs.db 2011-02-12 20:00 1,101,824 a——- c:\windows\system32\UniBox210.ocx 2011-02-12 20:00 880,640 a——- c:\windows\system32\UniBox10.ocx 2011-02-12 20:00 212,992 a——- c:\windows\system32\UniBoxVB12.ocx 2011-02-12 20:00 37,336 a——- c:\windows\system32\CleanMFT32.exe 2011-02-12 20:00 –d—– c:\program files\common files\PC Tools ==================== Find3M ==================== 2011-01-21 09:44 439,296 a——- c:\windows\system32\shimgvw.dll 2011-01-07 09:09 290,048 a——- c:\windows\system32\atmfd.dll 2010-12-31 08:10 1,854,976 a——- c:\windows\system32\win32k.sys 2010-12-22 07:34 301,568 a——- c:\windows\system32\kerberos.dll 2010-12-20 18:59 916,480 a——- c:\windows\system32\wininet.dll 2010-12-20 18:59 43,520 a——- c:\windows\system32\licmgr10.dll 2010-12-20 12:26 730,112 a——- c:\windows\system32\lsasrv.dll 2010-12-09 10:15 718,336 a——- c:\windows\system32\ntdll.dll 2010-12-09 09:30 33,280 a——- c:\windows\system32\csrsrv.dll 2010-12-09 08:38 2,192,768 a——- c:\windows\system32\ntoskrnl.exe 2010-12-09 08:07 2,069,376 a——- c:\windows\system32\ntkrnlpa.exe 2010-07-05 01:31 32,768 a–sh— c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012010062820100705\index.dat 2010-07-05 01:31 32,768 a–sh— c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012010070520100706\index.dat ============= FINISH: 12:09:55.40 ===============

Attachments:

📎Attach_dds_log.txt

Tomk

Post #4February 27, 2011, 3:24 AM UTC

geegee99,

Your Java is out of date and you have other old versions still on your computer, those old versions are now a security vulnerability:

Please download JavaRa to your desktop and unzip it to its own folder

Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
Accept any prompts.
Open JavaRa.exe again and select Search For Updates.
Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer - Version 6 update 24

Then,

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://forums.whatthetech.com/How_Disable_…ams_t96260.html
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Tomk

Post #5March 4, 2011, 4:03 AM UTC

Due to inactivity this topic will be closed.
If you need help please start a new thread.

New members follow the instructions here http://forums.whatthetech.com/you_Infected_t106388.html and start a new topic

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