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Spyware / Malware / Virus Removal

my computer is iratic when opening explorer

14 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Run OTL.exe
  • Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL

    :Services
    
    :Otl
    O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll File not found
    O2 - BHO: (Sopcast Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll File not found
    O3 - HKLM\..\Toolbar: (Sopcast Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll File not found
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No CLSID value found.
    O4 - HKLM..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe File not found
    O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll File not found
    [2010/12/28 13:40:14 | 000,000,120 | —- | M] () – C:\WINDOWS\Yvagejivuluyet.dat
    [2010/12/28 13:40:14 | 000,000,000 | —- | M] () – C:\WINDOWS\Pkacovoxadosex.bin
    
    
    :Commands
    [emptytemp]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done
  • Then post a new OTL log ( don't check the boxes beside LOP Check or Purity this time )
hi mowman , All processes killed ========== SERVICES/DRIVERS ========== ========== OTL ========== Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ deleted successfully. Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{D4027C7F-154A-4066-A1AD-4243D8127440} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found. Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C}\ not found. Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\WinPatrol deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\linkscanner\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F274614C-63F8-47D5-A4D1-FBDDE494F8D1}\ deleted successfully. File {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll File not found not found. C:\WINDOWS\Yvagejivuluyet.dat moved successfully. C:\WINDOWS\Pkacovoxadosex.bin moved successfully. ========== COMMANDS ========== [EMPTYTEMP] User: Administrator ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes User: All Users User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes User: LocalService ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 15525289 bytes ->Flash cache emptied: 1082 bytes User: NetworkService ->Temp folder emptied: 114308 bytes ->Temporary Internet Files folder emptied: 1720722 bytes ->Java cache emptied: 0 bytes ->Flash cache emptied: 3093 bytes User: P Compton ->Temp folder emptied: 387261123 bytes ->Temporary Internet Files folder emptied: 22359591 bytes ->Java cache emptied: 4309693 bytes ->Apple Safari cache emptied: 0 bytes ->Flash cache emptied: 3017 bytes %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 5280 bytes %systemroot%\System32\dllcache .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 2417924 bytes %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes RecycleBin emptied: 21203638 bytes Total Files Cleaned = 434.00 mb OTL by OldTimer - Version 3.2.18.1 log created on 01032011_185239 Files\Folders moved on Reboot… C:\Documents and Settings\P Compton\Local Settings\Temporary Internet Files\Content.IE5\BXAA8W7B\iframe[1].htm moved successfully. C:\Documents and Settings\P Compton\Local Settings\Temporary Internet Files\Content.IE5\BXAA8W7B\like[10].htm moved successfully. C:\Documents and Settings\P Compton\Local Settings\Temporary Internet Files\Content.IE5\71TZZ2EJ\index[3].htm moved successfully. C:\Documents and Settings\P Compton\Local Settings\Temporary Internet Files\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully. C:\Documents and Settings\P Compton\Local Settings\Temporary Internet Files\SuggestedSites.dat moved successfully. File move failed. C:\WINDOWS\temp\hlktmp scheduled to be moved on reboot. Registry entries deleted on Reboot…
You appear clean of infections,please do the following.



Clean up with OTL:
  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.






Clean out your temp files.
Download Attribune's ATF Cleaner and save to your desktop.
Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.





Here are some recommendations to help you stay clean.


Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com/



Make sure you are running a FIREWALL.The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.
Please read this article 'Safe Computing Practices'.
So how did I get infected in the first place.

please take a moment to read quietman7's excellent prevention tips in post 3 here
Click >>>> Tips to protect yourself against malware and reduce the potential for re-infection:

Preventing Infections in the Future

Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:

  • Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Update Non-Microsoft Programs

It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Thats it you are good to go.Safe surfing

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