i was told that the system could still be infected…..i was out due to exams….and so the previous post was closed due to inactivity….
now i thought of posting it again…
pls help…
My name is patndoris. I will be glad to take a look at your log and help you with solving any malware problems. It will be very helpful if you follow these guidelines:
Malware logs are often lengthy and can take a lot of time to research and interpret. Please be patient while I review your logs.
Please note that there is no "Quick Fix" to modern malware infections and we may need to use several different approaches to get your system clean.
Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
Please follow my instructions carefully and in the order they are posted. You may also find it helpful to print out the instructions you receive.
Please do not run any scans or install/uninstall any applications or delete anything without being directed to do so.
Remember, absence of symptoms does not mean the infection is all gone. Please stick with me till you're given the "all clear".
Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
Please reply within 3 days. If I do not hear back from you in that time frame, I will post a reminder for you. Topics with no reply in 4 days are closed!
Please be advised I am still in training, and all of my replies to you will be checked for accuracy by one of our experts to ensure that I am giving you the best possible advice.
This may cause a delay in response time, but I will do my best to keep it as short as possible.
I will post back shortly with instructions after I've had a chance to review what was going on in your previous thread.
P2P - I see you have P2P software ( uTorrent and Limewire ) installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It likely contributed to your current situation. This page will give you further information.
Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.
Please see this topic for more information: Perils of P2P File Sharing.
I would strongly recommend that you uninstall these now. You can do so via Control Panel >> Add or Remove Programs.
If you choose to leave them on the machine, please refrain from using them while we are cleaning the machine to prevent further infection.
It looks like you still had a file that we needed to have analyzed before moving forward (and there is also a 2nd one I'd like you to do as well). Also, since it's been awhile since that last topic was closed, let's go ahead and get a fresh OTL log as well.
We need some file informantion
Make sure to use Internet Explorer for this
Please go to: VirusTotal
[external image: Posted Image]
Copy and paste the following file path, one at a time if more than file is listed, into the box next to "Browse" in the middle of the page:
Please ensure the scan is complete and the results saved before submitting the next.
If a notice appears saying the file has been scanned already, please select Reanalyze now.
Once the Scan is completed, Copy and Paste the results of each scan into your next reply.
OTL Custom Scan
If you don't still have it on your desktop, download OTL to your Desktop
Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Click on Minimal Output at the top
Download the following file scan.txt to your Desktop. Click here to download it. You may need to right click on it and select "Save"
Double click inside the Custom Scan box at the bottom
A window will appear saying "Click Ok to load a custom scan from a file or Cancel to cancel"
Click the Ok button and navigate to the file scan.txt which we just saved to your desktop
Select scan.txt and click Open. Writing will now appear under the Custom Scan box
Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic
Note: If you have this still on your machine and are just re-running it, you won't have the Extra's log when you run it again and that's fine. You would only be pasting 1 OTL log in that case.
