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Hijacked - Please Help

20 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Thanks - I closed that other thread.

OK, open the FINDnFIX folder and then open the keys1 folder. Right-click on the MOVEit.bat file and select 'edit'. That will open the file as an empty text file - copy and paste this line into the blank file:

move %WinDir%\System32\KBDH.DLL %SystemDrive%\junkxxx\KBDH.DLL

Save the file and close. The next step will cause a restart. Still in the keys1 folder, double click on FIX.bat. You will get an alert of about 15 seconds before reboot - allow it to reboot.

On restart, open the FINDnFIX folder again and double-click on RESTORE.bat. When it is finished, in FINDnFIX folder, there will be a file called Log1.txt - post it's contents in your next reply.



Occasionally when trying to edit the MOVEit.bat file the following error occurs: "Windows cannot find "C:FINDnFIX\keys1\MOVEit.bat. Make sure you typed the name correctly then try again."

If that happens, skip that step and proceed this way instead. In the keys1 folder, double click on FIX.bat. You will get an alert of about 15 seconds before reboot - allow it to reboot. On restart, open Explorer and navigate to C:\Windows\System32 folder, find the KBDH.DLL file (it should be visible now). Highlight the file and using top menu, click Edit>Move to folder…

Select C:\junkxxx as destination. Move the file.

Open the FINDnFIX folder again and double-click on RESTORE.bat. When it is finished, in FINDnFIX folder, there will be a file called Log1.txt - post it's contents in your next reply.
Sorry about the impatience. This is very frustrating. The new log is below. »»»»»»»»»»»»»»»»»»*** freeatlast100.100free.com ***»»»»»»»»»»»»»»»» Wed 07/07/2004 6:07am up 0 days, 0:00 Microsoft Windows XP [Version 5.1.2600] »»»IE build and last SP(s) 6.0.2800.1106 SP1-Q837009-Q832894-Q831167 The type of the file system is NTFS. C: is not dirty. »»»»»»»»»»»»»»»»»»***LOG1!***»»»»»»»»»»»»»»»» Scanning for file(s) in System32… »»»»»»» (1) »»»»»»» \\?\C:\WINDOWS\System32\KBDH.DLL +++ File read error C:\WINDOWS\System32\KBDH.DLL +++ File read error »»»»»»» (2) »»»»»»» **File C:\FINDnFIX\LIST.TXT KBDH.DLL Can't Open! »»»»»»» (3) »»»»»»» C:\WINDOWS\SYSTEM32\ kbdh.dll Sun Jun 27 2004 4:10:42p A…R 57,344 56.00 K 1 item found: 1 file, 0 directories. Total of file sizes: 57,344 bytes 56.00 K C:\WINDOWS\SYSTEM32\ kbdh.dll Sun Jun 27 2004 4:10:42p A…R 57,344 56.00 K 1 item found: 1 file, 0 directories. Total of file sizes: 57,344 bytes 56.00 K No matches found. »»»»»»» (4) »»»»»»» Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15. Sniffed -> C:\WINDOWS\SYSTEM32\KBDH.DLL Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15. Sniffed -> C:\WINDOWS\SYSTEM32\KBDH.DLL »»»»»(5)»»»»» **File C:\WINDOWS\SYSTEM32\DLLXXX.TXT ¯ Access denied ® ………………… KBDH.DLL …..57344 27.06.2004 »»»*»»» Scanning for moved file… »»»*»»» No matches found. Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15. fgrep: no files found for C:\JUNKXXX\*.* move%WinDir%\System32\KBDH.DLL%SystemDrive%\junkxxx\KBDH.DLL File not found - C:\junkxxx\*.* »»Permissions: There are no more files. ERROR: There are no more files. Directory "C:\junkxxx\." Permissions: Type Flags Inh. Mask Gen. Std. File Group or User ======= ======== ==== ======== ==== ==== ==== ================ Allow 00000000 t— 001F01FF —- DSPO rw+x BOBMAXWELL\Bob Maxwell Allow 0000000B -co- 10000000 —A —- —- \CREATOR OWNER Allow 00000003 tco- 001200A9 —- -S– r–x BUILTIN\Users Allow 00000002 tc– 00000004 —- —- –+- BUILTIN\Users Allow 00000002 tc– 00000002 —- —- -w– BUILTIN\Users Allow 00000009 –o- 001F01FF —- DSPO rw+x NT AUTHORITY\SYSTEM Allow 00000002 tc– 001F01FF —- DSPO rw+x NT AUTHORITY\SYSTEM Allow 00000009 –o- 001F01FF —- DSPO rw+x BUILTIN\Administrators Allow 00000002 tc– 001F01FF —- DSPO rw+x BUILTIN\Administrators Owner: BOBMAXWELL\Bob Maxwell Primary Group: BOBMAXWELL\None Directory "C:\junkxxx\.." Permissions: Type Flags Inh. Mask Gen. Std. File Group or User ======= ======== ==== ======== ==== ==== ==== ================ Allow 00000003 tco- 001F01FF —- DSPO rw+x BUILTIN\Administrators Allow 00000003 tco- 001F01FF —- DSPO rw+x NT AUTHORITY\SYSTEM Allow 0000000B -co- 10000000 —A —- —- \CREATOR OWNER Allow 00000003 tco- 001200A9 —- -S– r–x BUILTIN\Users Allow 00000002 tc– 00000004 —- —- –+- BUILTIN\Users Allow 0000000A -c– 00000002 —- —- -w– BUILTIN\Users Allow 00000000 t— 001200A9 —- -S– r–x \Everyone Owner: BUILTIN\Administrators Primary Group: NT AUTHORITY\SYSTEM »»Size of Windows key: (*Default-450 *No AppInit-398 *fake(infected)-448,504,512…) Size of HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Windows: 450 »»Dumping Values: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\DeviceNotSelectedTimeout SZ 15 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\GDIProcessHandleQuota DWORD 00002710 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Spooler SZ yes HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\swapdisk SZ HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\TransmissionRetryTimeout SZ 90 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\USERProcessHandleQuota DWORD 00002710 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs SZ HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows DeviceNotSelectedTimeout = 15 GDIProcessHandleQuota = REG_DWORD 0x00002710 Spooler = yes swapdisk = TransmissionRetryTimeout = 90 USERProcessHandleQuota = REG_DWORD 0x00002710 AppInit_DLLs = »»Security settings for 'Windows' key: RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de) This program is Freeware, use it on your own risk! Access Control List for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: (ID-NI) ALLOW Read BUILTIN\Users (ID-IO) ALLOW Read BUILTIN\Users (ID-NI) ALLOW Full access BUILTIN\Administrators (ID-IO) ALLOW Full access BUILTIN\Administrators (ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access CREATOR OWNER Effective permissions for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: Read BUILTIN\Users Full access BUILTIN\Administrators Full access NT AUTHORITY\SYSTEM »»Notepad check…. C:\WINDOWS\ notepad.exe Mon Mar 31 2003 8:00:00a A…. 66,048 64.50 K 1 item found: 1 file, 0 directories. Total of file sizes: 66,048 bytes 64.50 K No matches found. C:\WINDOWS\SYSTEM32\DLLCACHE\ notepad.exe Mon Mar 31 2003 8:00:00a A…. 66,048 64.50 K 1 item found: 1 file, 0 directories. Total of file sizes: 66,048 bytes 64.50 K –a– W32i APP ENU 5.1.2600.0 shp 66,048 03-31-2003 notepad.exe Language 0x0409 (English (United States)) CharSet 0x04b0 Unicode OleSelfRegister Disabled CompanyName Microsoft Corporation FileDescription Notepad InternalName Notepad OriginalFilenam NOTEPAD.EXE ProductName Microsoft® Windows® Operating System ProductVersion 5.1.2600.0 FileVersion 5.1.2600.0 (xpclient.010817-1148) LegalCopyright © Microsoft Corporation. All rights reserved. VS_FIXEDFILEINFO: Signature: feef04bd Struc Ver: 00010000 FileVer: 00050001:0a280000 (5.1:2600.0) ProdVer: 00050001:0a280000 (5.1:2600.0) FlagMask: 0000003f Flags: 00000000 OS: 00040004 NT Win32 FileType: 00000001 App SubType: 00000000 FileDate: 00000000:00000000 00001150: vk UDeviceNotSelecte 00001190:dTimeout 1 5 x h vk ' zGDIProce 000011D0:ssHandleQuota" 9 0 =t vk Spooler2 00001210: y e s _ vk 5swapdisk h 00001250: X vk . TransmissionRetryTimeout vk 00001290: ' 5 USERProcessHandleQuota5 h X 000012D0: vk . AppInit_DLLs 00001310: 00001350: 00001390: 000013D0: 00001410: 00001450: 00001490: 000014D0: 00001510: 00001550: ———- WIN.TXT AppInit_DLLs€Ø ———- NEWWIN.TXT .AppInit_DLLsÿÿÿÿ ————– yes **File C:\FINDnFIX\NEWWIN.TXT Ñ_åàÿÿÿvk  €   5swapdisk h ° ð  X Ðÿÿÿvk  à   . TransmissionRetryTimeoutÐÿÿÿvk  €'   5 USERProcessHandleQuota5 àÿÿÿh ° ð  X ˆ Ø Øÿÿÿvk  €   .AppInit_DLLsÿÿÿÿ ar, Read-only and Hidden set $ /D+ find Directories only /D- files only, no Directories /D both files and Directories (default) /D:[start][,end] only Dates in range /D:date! only one specific date /D:T only items dated today /US show dates in US format: Jan 31 1996 /UK show dates in UK format: 31 Jan 1996 /UJ show dates in ISO format: 1996-01-31 $ /T search only current directory and path /T:[start][,end] check Time stamps /T:time! only one specific time $ /S display Summary only, not found items /S:[small][,big] only **File C:\FINDnFIX\NEWWIN.TXT 000012F0: 01 00 00 00 01 00 2E 01 . 5F 44 4C 4C 73 FF FF FF …….. _DLLsÿÿÿ **File C:\FINDnFIX\NEWWIN.TXT Ñ_åàÿÿÿvk  €   5swapdisk h ° ð  X Ðÿÿÿvk  à   . TransmissionRetryTimeoutÐÿÿÿvk  €'   5 USERProcessHandleQuota5 àÿÿÿh ° ð  X ˆ Ø Øÿÿÿvk  €   .AppInit_DLLsÿÿÿÿ
OK tried the other way. Here is the log. »»»»»»»»»»»»»»»»»»*** freeatlast100.100free.com ***»»»»»»»»»»»»»»»» Wed 07/07/2004 2:20pm up 0 days, 0:02 Microsoft Windows XP [Version 5.1.2600] »»»IE build and last SP(s) 6.0.2800.1106 SP1-Q837009-Q832894-Q831167 The type of the file system is NTFS. C: is not dirty. »»»»»»»»»»»»»»»»»»***LOG1!***»»»»»»»»»»»»»»»» Scanning for file(s) in System32… »»»»»»» (1) »»»»»»» »»»»»»» (2) »»»»»»» **File C:\FINDnFIX\LIST.TXT »»»»»»» (3) »»»»»»» No matches found. No matches found. No matches found. »»»»»»» (4) »»»»»»» Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15. Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15. »»»»»(5)»»»»» **File C:\WINDOWS\SYSTEM32\DLLXXX.TXT »»»*»»» Scanning for moved file… »»»*»»» * result\\?\C:\JUNKXXX\KBDH.222 C:\JUNKXXX\ kbdh.222 Sun Jun 27 2004 4:10:42p A…. 57,344 56.00 K 1 item found: 1 file, 0 directories. Total of file sizes: 57,344 bytes 56.00 K Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15. Sniffed -> C:\JUNKXXX\KBDH.222 **File C:\JUNKXXX\KBDH.222 0000DEBE: 67 44 65 76 69 63 65 00 . 00 53 74 72 65 61 6D 69 gDevice. .Streami 0000DED3: 63 65 53 65 74 75 70 00 . 32 00 00 00 00 00 E0 01 ceSetup. 2…..à. A—– KBDH .222 0000E000 16:10.42 27/06/2004 move%WinDir%\System32\KBDH.DLL%SystemDrive%\junkxxx\KBDH.DLL –a– W32i - - - - 57,344 06-27-2004 kbdh.222 A C:\junkxxx\kbdh.222 File: CRC-32 : D5C9FB2E MD5 : C185B36F 9969D3A6 D2122BA7 CBC02249 »»Permissions: C:\junkxxx\kbdh.222 BOBMAXWELL\Bob Maxwell:F BUILTIN\Users:R NT AUTHORITY\SYSTEM:F BUILTIN\Administrators:F C:\junkxxx\kbdh.222 BOBMAXWELL\Bob Maxwell:F BUILTIN\Users:R NT AUTHORITY\SYSTEM:F BUILTIN\Administrators:F Directory "C:\junkxxx\." Permissions: Type Flags Inh. Mask Gen. Std. File Group or User ======= ======== ==== ======== ==== ==== ==== ================ Allow 00000000 t— 001F01FF —- DSPO rw+x BOBMAXWELL\Bob Maxwell Allow 0000000B -co- 10000000 —A —- —- \CREATOR OWNER Allow 00000003 tco- 001200A9 —- -S– r–x BUILTIN\Users Allow 00000002 tc– 00000004 —- —- –+- BUILTIN\Users Allow 00000002 tc– 00000002 —- —- -w– BUILTIN\Users Allow 00000009 –o- 001F01FF —- DSPO rw+x NT AUTHORITY\SYSTEM Allow 00000002 tc– 001F01FF —- DSPO rw+x NT AUTHORITY\SYSTEM Allow 00000009 –o- 001F01FF —- DSPO rw+x BUILTIN\Administrators Allow 00000002 tc– 001F01FF —- DSPO rw+x BUILTIN\Administrators Owner: BOBMAXWELL\Bob Maxwell Primary Group: BOBMAXWELL\None Directory "C:\junkxxx\.." Permissions: Type Flags Inh. Mask Gen. Std. File Group or User ======= ======== ==== ======== ==== ==== ==== ================ Allow 00000003 tco- 001F01FF —- DSPO rw+x BUILTIN\Administrators Allow 00000003 tco- 001F01FF —- DSPO rw+x NT AUTHORITY\SYSTEM Allow 0000000B -co- 10000000 —A —- —- \CREATOR OWNER Allow 00000003 tco- 001200A9 —- -S– r–x BUILTIN\Users Allow 00000002 tc– 00000004 —- —- –+- BUILTIN\Users Allow 0000000A -c– 00000002 —- —- -w– BUILTIN\Users Allow 00000000 t— 001200A9 —- -S– r–x \Everyone Owner: BUILTIN\Administrators Primary Group: NT AUTHORITY\SYSTEM File "C:\junkxxx\kbdh.222" Permissions: Type Flags Inh. Mask Gen. Std. File Group or User ======= ======== ==== ======== ==== ==== ==== ================ Allow 00000010 t— 001F01FF —- DSPO rw+x BOBMAXWELL\Bob Maxwell Allow 00000010 t— 001200A9 —- -S– r–x BUILTIN\Users Allow 00000010 t— 001F01FF —- DSPO rw+x NT AUTHORITY\SYSTEM Allow 00000010 t— 001F01FF —- DSPO rw+x BUILTIN\Administrators Owner: BOBMAXWELL\Bob Maxwell Primary Group: BOBMAXWELL\None »»Size of Windows key: (*Default-450 *No AppInit-398 *fake(infected)-448,504,512…) Size of HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Windows: 450 »»Dumping Values: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\DeviceNotSelectedTimeout SZ 15 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\GDIProcessHandleQuota DWORD 00002710 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Spooler SZ yes HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\swapdisk SZ HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\TransmissionRetryTimeout SZ 90 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\USERProcessHandleQuota DWORD 00002710 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs SZ HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows DeviceNotSelectedTimeout = 15 GDIProcessHandleQuota = REG_DWORD 0x00002710 Spooler = yes swapdisk = TransmissionRetryTimeout = 90 USERProcessHandleQuota = REG_DWORD 0x00002710 AppInit_DLLs = »»Security settings for 'Windows' key: RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de) This program is Freeware, use it on your own risk! Access Control List for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: (ID-NI) ALLOW Read BUILTIN\Users (ID-IO) ALLOW Read BUILTIN\Users (ID-NI) ALLOW Full access BUILTIN\Administrators (ID-IO) ALLOW Full access BUILTIN\Administrators (ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access CREATOR OWNER Effective permissions for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: Read BUILTIN\Users Full access BUILTIN\Administrators Full access NT AUTHORITY\SYSTEM »»Notepad check…. C:\WINDOWS\ notepad.exe Mon Mar 31 2003 8:00:00a A…. 66,048 64.50 K 1 item found: 1 file, 0 directories. Total of file sizes: 66,048 bytes 64.50 K No matches found. C:\WINDOWS\SYSTEM32\DLLCACHE\ notepad.exe Mon Mar 31 2003 8:00:00a A…. 66,048 64.50 K 1 item found: 1 file, 0 directories. Total of file sizes: 66,048 bytes 64.50 K –a– W32i APP ENU 5.1.2600.0 shp 66,048 03-31-2003 notepad.exe Language 0x0409 (English (United States)) CharSet 0x04b0 Unicode OleSelfRegister Disabled CompanyName Microsoft Corporation FileDescription Notepad InternalName Notepad OriginalFilenam NOTEPAD.EXE ProductName Microsoft® Windows® Operating System ProductVersion 5.1.2600.0 FileVersion 5.1.2600.0 (xpclient.010817-1148) LegalCopyright © Microsoft Corporation. All rights reserved. VS_FIXEDFILEINFO: Signature: feef04bd Struc Ver: 00010000 FileVer: 00050001:0a280000 (5.1:2600.0) ProdVer: 00050001:0a280000 (5.1:2600.0) FlagMask: 0000003f Flags: 00000000 OS: 00040004 NT Win32 FileType: 00000001 App SubType: 00000000 FileDate: 00000000:00000000 00001150: vk UDeviceNotSelecte 00001190:dTimeout 1 5 x h vk ' zGDIProce 000011D0:ssHandleQuota" 9 0 =t vk Spooler2 00001210: y e s _ vk 5swapdisk h 00001250: X vk . TransmissionRetryTimeout vk 00001290: ' 5 USERProcessHandleQuota5 h X 000012D0: vk AppInit_DLLs8 00001310: 00001350: 00001390: 000013D0: 00001410: 00001450: 00001490: 000014D0: 00001510: 00001550: ———- WIN.TXT AppInit_DLLs€Ø ———- NEWWIN.TXT AppInit_DLLs8­ ————– yes **File C:\FINDnFIX\NEWWIN.TXT **File C:\FINDnFIX\NEWWIN.TXT 000012F0: 01 00 00 00 01 00 08 00 . 5F 44 4C 4C 73 38 AD 0D …….. _DLLs8­. **File C:\FINDnFIX\NEWWIN.TXT Ñ_åàÿÿÿvk  €   5swapdisk h ° ð  X Ðÿÿÿvk  à   . TransmissionRetryTimeoutÐÿÿÿvk  €'   5 USERProcessHandleQuota5 àÿÿÿh ° ð  X ˆ Ø Øÿÿÿvk  €    AppInit_DLLs8­
Got it that time :) Nearly there, open the FINDnFIX folder again and open the Files2 folder. Double-click on the ZIPZAP.bat. It will quickly clean the rest and will make a copy of the bad file(s) in the same folder (junkxxx.zip) and open your email client with instructions. Simply drag and drop the junkxxx.zip file from the folder into the mail message and submit to the specified addresses.

Please be sure to include a link to this thread in the body of your email. Reboot when done, then delete the entire FINDnFIX folder. Could you click here to download CWShredder by Merijn Bellekom and run it, hit 'fix' as opposed to 'scan only'. If you already have CWShredder, click 'Check for update' and make sure you are running version 1.59.1 Reboot when done. Rescan with HJT and post a new log in your next reply.
OK here it goes.

Logfile of HijackThis v1.98.0
Scan saved at 3:26:00 PM, on 7/7/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Intel\Intel® Active Monitor\imontray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = sas.r6.attbi.com;
R3 - Default URLSearchHook is missing
O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\Program Files\Panicware\Pop-Up Stopper Companion\CCHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {8AC4E9C9-7EF7-4E23-96EA-65061761E3E7} - C:\WINDOWS\System32\mhjiiaa.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Pop-Up Stopper &Companion - {8F05B1A8-9D77-4B8F-AF54-6B2202066F95} - C:\Program Files\Panicware\Pop-Up Stopper Companion\popupus.dll
O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel® Active Monitor\imontray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SonicFocus] "C:\Program Files\Sonic Focus\SFIGUI\SFIGUI.EXE" BOOT
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120…all/xscan53.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - (no file)
I was waiting to hear if there was something else to do. Giving it back to him tomorrow. I'll let you know. Thanks for the help. Is there any programs which you recommend to protect against this again?

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