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Intel Proset/wireless and zcfgsvc.exe application error


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40 replies to this topic

#1 philv

philv

    Authentic Member

  • Authentic Member
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  • 28 posts

Posted 27 September 2010 - 08:57 PM

Hi.I hope someone can help with my problem.
I have a Toshiba laptop running XP.I am getting 2 errors on startup.
"zcfgsvc.exe application error" and "Intel Proset/wireless,Error reading plugins"
and also running very slow.Also i cant install some programs or connect to the web.I have managed to install Cobofix and HijackThis.
Below are the logs.Thanks for any help.




ComboFix 10-09-27.04 - RYAN 09/28/2010 12:00:30.1.2 - x86
Running from: c:\documents and settings\RYAN\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\RYAN\Local Settings\Temporary Internet Files\ebiviny.sys
c:\documents and settings\RYAN\Local Settings\Temporary Internet Files\rahuqab.reg
c:\documents and settings\RYAN\Local Settings\Temporary Internet Files\ronu.reg

.
((((((((((((((((((((((((( Files Created from 2010-08-28 to 2010-09-28 )))))))))))))))))))))))))))))))
.

2010-09-28 01:29 . 2010-09-28 01:29 -------- d-----w- c:\windows\LastGood
2010-09-28 01:29 . 2010-09-28 01:29 -------- d-----w- c:\documents and settings\All Users\Application Data\Installations
2010-09-28 01:00 . 2010-08-16 14:26 6607744 ----a-w- c:\windows\system32\drivers\NETwLx32.sys
2010-09-28 01:00 . 2010-02-25 00:39 675840 ----a-w- c:\windows\system32\NETwLc32.dll
2010-09-28 01:00 . 2010-02-25 00:37 2756608 ----a-w- c:\windows\system32\NETwLr32.dll
2010-09-28 00:30 . 2010-09-28 01:38 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-09-26 11:14 . 2010-09-26 11:14 -------- d-----w- c:\program files\Trend Micro
2010-09-24 22:52 . 2009-02-17 10:34 112640 ----a-w- c:\windows\system32\drivers\ewusbnet.sys
2010-09-24 22:52 . 2008-12-30 01:55 102656 ----a-w- c:\windows\system32\drivers\ewusbfake.sys
2010-09-24 22:52 . 2008-12-13 01:26 102400 ----a-w- c:\windows\system32\drivers\ewusbmdm.sys
2010-09-24 22:52 . 2008-04-13 23:36 621056 ----a-w- c:\windows\system32\drivers\mod7700.sys
2010-09-24 22:52 . 2007-08-08 18:13 24448 ----a-w- c:\windows\system32\drivers\ewdcsc.sys
2010-09-24 06:04 . 2010-09-24 06:04 -------- d-----w- c:\program files\Wireless Broadband
2010-09-23 14:46 . 2010-09-23 14:46 -------- d--h--w- c:\windows\system32\GroupPolicy
2010-09-23 14:27 . 2010-09-23 15:08 -------- d-----w- c:\documents and settings\All Users\Application Data\nView_Profiles

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-09-28 01:21 . 2007-01-02 18:56 -------- d-----w- c:\program files\Unwired
2010-09-28 01:15 . 2009-10-05 01:06 -------- d-----w- c:\documents and settings\RYAN\Application Data\uTorrent
2010-08-07 07:27 . 2010-08-04 08:15 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS
2010-08-04 08:16 . 2010-08-04 08:15 2605008 ----a-w- c:\documents and settings\All Users\Application Data\NOS\Adobe_Downloads\install_flash_player_ax.exe
2009-10-27 06:01 . 2009-10-27 06:01 19642 ----a-w- c:\program files\Common Files\wovyw.db
2009-10-23 03:14 . 2009-10-23 03:14 18252 ----a-w- c:\program files\Common Files\evamewu.com
2009-10-23 03:14 . 2009-10-23 03:14 13509 ----a-w- c:\program files\Common Files\agepubiva.pif
2009-10-23 03:14 . 2009-10-23 03:14 11367 ----a-w- c:\program files\Common Files\wapykysal.vbs
.

------- Sigcheck -------

Cryptography Services Error !!
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\toscdspd.exe" [2004-12-30 65536]
"uTorrent"="c:\program files\uTorrent\uTorrent.exe" [2009-10-05 289072]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2009-11-22 2001648]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CFSServ.exe"="CFSServ.exe -NoClient" [X]
"AGRSMMSG"="AGRSMMSG.exe" [2005-10-14 88203]
"RTHDCPL"="RTHDCPL.EXE" [2005-12-09 15691264]
"NDSTray.exe"="NDSTray.exe" [BU]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-10-06 122940]
"SmoothView"="c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2005-04-27 122880]
"Tvs"="c:\program files\Toshiba\Tvs\TvsTray.exe" [2005-11-30 73728]
"THotkey"="c:\program files\Toshiba\Toshiba Applet\thotkey.exe" [2006-01-05 352256]
"TFncKy"="TFncKy.exe" [BU]
"TDispVol"="TDispVol.exe" [2005-03-11 73728]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-02 761948]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2005-12-05 667718]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2005-11-28 602182]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-05-01 7557120]
"nwiz"="nwiz.exe" [2006-05-01 1519616]
"NVRotateSysTray"="c:\windows\system32\nvsysrot.dll" [2006-05-01 49152]
"PSQLLauncher"="c:\program files\Protector Suite QL\launcher.exe" [2006-05-05 30208]
"TPSMain"="TPSMain.exe" [2005-05-31 282624]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-12-18 98304]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-09 144784]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-12 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 03:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\psfus]
2006-05-05 06:48 40448 ----a-w- c:\windows\system32\psqlpwd.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ scecli psqlpwd

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Unwired\\UwWiz.exe"=
"c:\\Program Files\\Grisoft\\AVG Free\\avgamsvr.exe"=
"c:\\Program Files\\Grisoft\\AVG Free\\avgemc.exe"=
"c:\\Program Files\\TOSHIBA\\ConfigFree\\CFXFER.exe"=
"c:\\StubInstaller.exe"=
"c:\\Program Files\\FrostWire\\FrostWire.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=

S0 sfsync03;StarForce Protection Synchronization Driver (version 3.x);c:\windows\System32\drivers\sfsync03.sys [2005-12-06 35328]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2009-11-22 9968]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.sys [2009-11-22 74480]
S2 FdRedir;FdRedir;c:\program files\Common Files\Protector Suite QL\Drivers\FdRedir.sys [2006-05-05 13568]
S2 FileDisk2;FileDisk Protector Kernel Driver;c:\program files\Common Files\Protector Suite QL\Drivers\filedisk.sys [2006-05-05 33024]
S2 smihlp;SMI helper driver;c:\program files\Protector Suite QL\smihlp.sys [2006-05-05 3456]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2009-11-22 7408]

.
Contents of the 'Scheduled Tasks' folder

2010-09-20 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2009-05-04 12:18]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com.au/
uInternet Connection Wizard,ShellNext = hxxp://www.unwired.com.au/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-09-28 12:09
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
@DACL=(02 0000)
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
@DACL=(02 0000)
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
@DACL=(02 0000)
"Installed"="1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(784)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\psqlpwd.dll
c:\program files\Protector Suite QL\infra.dll
c:\program files\Protector Suite QL\homefus2.dll
c:\windows\system32\biologon.dll
c:\program files\Protector Suite QL\homepass.dll
c:\program files\Protector Suite QL\bio.dll
c:\program files\Protector Suite QL\crypto.dll
c:\program files\Protector Suite QL\remote.dll
c:\program files\Protector Suite QL\mysafe.dll

- - - - - - - > 'lsass.exe'(840)
c:\windows\system32\psqlpwd.dll
c:\program files\Protector Suite QL\infra.dll
c:\program files\Protector Suite QL\homefus2.dll
.
Completion time: 2010-09-28 12:11:14
ComboFix-quarantined-files.txt 2010-09-28 02:11

Pre-Run: 77,243,371,520 bytes free
Post-Run: 77,341,491,200 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - 0EB97CD5882D4E6F50BBEDE863917B45









Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:52:06 PM, on 9/28/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Protector Suite QL\psqltray.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Unwired\UwSCT.exe
C:\Program Files\TOSHIBA\ConfigFree\CFXFER.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
E:\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.unwired.com.au/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TDispVol] TDispVol.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NVRotateSysTray] rundll32.exe C:\WINDOWS\system32\nvsysrot.dll,Enable
O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Protector Suite QL\launcher.exe" /startup
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-1841970275-902961964-1920338890-1005\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe (User '?')
O4 - HKUS\S-1-5-21-1841970275-902961964-1920338890-1005\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe" (User '?')
O4 - HKUS\S-1-5-21-1841970275-902961964-1920338890-1005\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (User '?')
O4 - HKUS\S-1-5-21-1841970275-902961964-1920338890-1005\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: Unwired Launchpad.lnk = C:\Program Files\Unwired\UwSCT.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.ad...Plus/1.6/gp.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe

--
End of file - 7425 bytes

Edited by philv, 28 September 2010 - 02:50 AM.

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#2 CatByte

CatByte

    Classroom Administrator

  • Classroom Admin
  • 21,060 posts
  • MVP

Posted 01 October 2010 - 07:23 AM

The developer of ComboFix does not advise using his tool without supervision, no harm done this time, but in the furture, wait until asked to use it by a helper.

It's always best to have a set of diagnostic logs to see what is going on with your computer first.

How is your computer behaving?

Are there any outstanding issues?

Your Cryptographic service is not operating properly.

Please do the following:

Go to Start > Run > type cmd into the open run box

copy/paste the following command into the open command window



NET START CRYPTSVC



Tell me If there's any error messages

NEXT

Update your Service Pack to SP3 > SP2 is no longer supported

http://www.microsoft...;displaylang=en

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#3 philv

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Posted 04 October 2010 - 02:37 AM

Hi and thanks for your reply.I tried the start,run,cmd and then typed NET START CRYPTSVC,and i get the message "System error 1068 has occurred.The dependency service or group failed to start". Currently i am not able to see any networks so i am not able connect to the internet. i have downloaded SP3 on another computer so should i install it on my computer now? Phil

Edited by philv, 04 October 2010 - 03:08 AM.


#4 CatByte

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Posted 04 October 2010 - 05:43 AM

Hi

No the update will fail unless we get Cryptographic services running.

The Dependency service is not running - Remote Procedure Call (RPC)

The RPC can only be started via the recovery console:

Please do the following:


Earlier on ComboFix installed the Recovery Console. We're going to use that now.

Reboot your machine and when the Boot Menu flashes up - select "Microsoft Windows Recovery Console"
(you need to be very fast with the arrow key as you only have a couple of seconds before it defaults to the windows XP bootup)

Posted Image

Posted Image

When you get to the above screen, take note of the number that references your operating system.
If it's '1' like the picture above, type 1 and press Enter



At the Command Prompt type Enable RPCSS Service_Auto_Start



Then type EXIT to reboot the machine.


press Enter to restart the computer.


NEXT

Click Start > Run > type the following into the open run box > OK

services.msc

(this will open the services window)

Right-click Cryptographic Services, and then click Properties.

Click Automatic for Startup type, and then click Start.

Let me know if Cryptographic services starts properly now.

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#5 philv

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Posted 04 October 2010 - 06:20 AM

Hi.Ive done all you said.When the services window opens and i right click on properties,nothing happens but i can see that it is already in automatic startup mode.When i right click and select start the message says that it "Could not start the CryptSvc service on the local computer.Error 1068:The dependency service or group failed to start". Phil

#6 CatByte

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Posted 04 October 2010 - 06:24 AM

Scroll down to the Remote Procedure Call and see if that is started

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#7 philv

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Posted 04 October 2010 - 06:35 AM

No the RPC and the RPC Locator are both not started

#8 CatByte

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Posted 04 October 2010 - 06:37 AM

when you typed the command in the Recovery Console, did you get an error message?

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#9 philv

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Posted 04 October 2010 - 06:40 AM

No,there was no error message

#10 CatByte

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Posted 04 October 2010 - 06:46 AM

Hi please export this registry key

Press Start->Run, copy/paste the following command (it's one long command) into the run box and press OK:


reg export "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RPCSS" "%userprofile%\desktop\menu.txt"

A new file called menu.txt should appear on your Desktop, please post the contents with your next response.

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#11 philv

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Posted 04 October 2010 - 07:03 AM

I get an error message,windows cannot find HKEY_LOCAL_MACHINE\System\CurrentControlSet\RPCSS" "C:\Documents Not looking good Phil

#12 CatByte

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Posted 04 October 2010 - 07:06 AM

what version of XP is this?

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#13 philv

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Posted 04 October 2010 - 07:08 AM

XP Pro as far as i know

#14 CatByte

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Posted 04 October 2010 - 07:23 AM

Hi,

The following fix requires altering your windows registry. therefore we need to back it up in case we run into problems:

Download ERUNT to your Desktop (right-click the link, select Save Link/Target As..., select your Desktop and press Save)
Right-click erunt.zip, choose Extract All… and follow the prompts to unzip the program.
Open the erunt folder on your Desktop and double-click ERUNT.exe to start the program
Click OK for all the prompts to back up your registry to the default location.

Note: if it becomes necessary to restore the registry, open the backup folder and start ERDNT.exe


NEXT


Please do the following:

Open Notepad

Click Start >Run type notepad into the run box click OK
Click Format and make certain that Word Wrap is NOT checked.

Copy the text inside of the code box, Press Ctrl+C (or right click on the highlighted section and choose 'copy')

Now paste the copied text into the open notepad, press CTRL+V (or right click and choose 'paste')

Note: There must be NO blank lines in front of the pasted text, but ensure that there is a blank line at the end of the text, otherwise the registry merge will not work. (do not copy the word CODE)

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RPCSS]
"Description"="Provides the endpoint mapper and other miscellaneous RPC services."
"DisplayName"="Remote Procedure Call (RPC)"
"ErrorControl"=dword:00000001
"Group"="COM Infrastructure"
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
  00,76,00,63,00,68,00,6f,00,73,00,74,00,20,00,2d,00,6b,00,20,00,72,00,70,00,\
  63,00,73,00,73,00,00,00
"ObjectName"="NT AUTHORITY\\NetworkService"
"Start"=dword:00000002
"Type"=dword:00000010
"FailureActions"=hex:00,00,00,00,00,00,00,00,00,00,00,00,01,00,00,00,00,00,00,\
  00,02,00,00,00,60,ea,00,00
"ServiceSidType"=dword:00000001

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RPCSS\Parameters]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
  00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
  72,00,70,00,63,00,73,00,73,00,2e,00,64,00,6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RPCSS\Security]
"Security"=hex:01,00,14,80,a8,00,00,00,b4,00,00,00,14,00,00,00,30,00,00,00,02,\
  00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
  00,00,02,00,78,00,05,00,00,00,00,00,14,00,8d,00,02,00,01,01,00,00,00,00,00,\
  05,0b,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\
  20,02,00,00,00,00,18,00,8d,00,02,00,01,02,00,00,00,00,00,05,20,00,00,00,23,\
  02,00,00,00,00,14,00,9d,00,00,00,01,01,00,00,00,00,00,05,04,00,00,00,00,00,\
  18,00,9d,00,00,00,01,02,00,00,00,00,00,05,20,00,00,00,21,02,00,00,01,01,00,\
  00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RPCSS\Enum]
"0"="Root\\LEGACY_RPCSS\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001

Now go to File > and click Save As,
From the drop down menu at the top of the box choose Desktop as the location to save this file.
Go down to the File Name box and type in fixme.reg as the file name, then choose All Files as the save as file type.
Then click the save button.

Once you have clicked the save button, close Notepad.

You should now see a file on your desktop that looks like this:

Posted Image

Locate the fixme.reg icon on your desktop and double click it, an information box will pop up asking if you want to merge the information in the file into the registry, click YES.

Once the file has run, the information will have merged with your registry so you can delete fixme.reg from your desktop as you won't be needing it any more.

reboot

check to make sure those services are now running

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#15 CatByte

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Posted 04 October 2010 - 07:35 AM

Phil - I've just noticed this in your reply

before you do that registry fix

can you please confirm that you copy/pasted the command to export the key into the run box and didn't type it in as the error message is reporting the wrong key > "services" is missing from the path

HKEY_LOCAL_MACHINE\System\CurrentControlSet\RPCSS

the command should have been

reg export "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RPCSS" "%userprofile%\desktop\menu.txt"

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