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pc was gift need help to cean up

15 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #16
OK,

Please do the following:

Download TFC to your desktop
Mirror
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean
It's normal after running TFC cleaner that the PC will be slower to boot the first time.


NEXT

Download and run Auslogics Disc Defragmenter


Make sure when installing that you watch for, then say NO to the ASK toolbar.


NEXT


Please post a fresh DDS log and Attach.txt and advise how the computer is running now.
Post #17
Ok have done the DDS and attached the attach log as requested. System seems to be doing but it still takes longer than usual to do much of any thing such as opening notepad to loading a web paige. However it hasn't frozen today that i know of. DDS (Ver_10-03-17.01) - NTFSx86 Run by [removed] at 0:01:14.06 on Sat 09/25/2010 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_21 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.479.208 [GMT -4:00] AV: ZoneAlarm Extreme Security Antivirus *On-access scanning enabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF} FW: ZoneAlarm Extreme Security Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B} ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe -k netsvcs C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup svchost.exe svchost.exe C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\WINDOWS\system32\svchost.exe -k hpdevmgmt C:\WINDOWS\system32\svchost.exe -k HPService C:\Program Files\Java\jre6\bin\jqs.exe C:\WINDOWS\System32\svchost.exe -k HPZ12 C:\WINDOWS\System32\svchost.exe -k HPZ12 C:\WINDOWS\System32\tcpsvcs.exe C:\WINDOWS\System32\svchost.exe -k imgsvc C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\wscntfy.exe C:\windows\system\hpsysdrv.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\NETGEAR\WG111v3\WG111v3.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe C:\WINDOWS\System32\svchost.exe -k HTTPFilter C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\Program Files\CheckPoint\ZAForceField\ForceField.exe C:\Documents and Settings\Admin\Desktop\dds.com ============== Pseudo HJT Report =============== uStart Page = hxxp://www.yahoo.com/ mSearch Bar = hxxp://srch-qus7.hpwis.com/ uInternet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll BHO: Yahoo! Companion BHO: {13f537f0-af09-11d6-9029-0002b31f9e59} - c:\program files\yahoo!\common\ycomp5,0,8,0.dll BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: ZoneAlarm Toolbar Registrar: {8a4a36c2-0535-4d2c-bd3d-496cb7eed6e3} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll TB: Yahoo! Companion: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\common\ycomp5,0,8,0.dll TB: {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - No File TB: ZoneAlarm Toolbar: {ee2ac4e5-b0b0-4ec6-88a9-bca1a32ab107} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\program files\yahoo!\messenger\yhexbmes.dll EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [WCOLOREAL] "c:\program files\compaq\coloreal\coloreal.exe" mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE mRun: [VTPreset] VTPreset.exe mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe mRun: [REGSHAVE] c:\program files\regshave\REGSHAVE.EXE /AUTORUN mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe" mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wg111v3\WG111v3.exe mPolicies-explorer: = IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {2499216C-4BA5-11D5-BD9C-000103C116D5} - {2499216C-4BA5-11D5-BD9C-000103C116D5} - c:\program files\yahoo!\common\ylogin.dll IE: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - {4C171D40-8277-11D5-AD55-00010333D0AD} - c:\program files\yahoo!\messenger\yhexbmes.dll IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} - hxxp://h20364.www2.hp.com/CSMWeb/Customer/cabs/HPISDataManager.CAB DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1262049563240 DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1262049529911 DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab DPF: {CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA} DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://download.games.yahoo.com/games/popcap/zuma/popcaploader_v6.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab Notify: igfxcui - igfxsrvc.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\admin\applic~1\mozilla\firefox\profiles\q6qlul0d.default\ FF - prefs.js: browser.startup.homepage - www.yahoo.com FF - component: c:\program files\checkpoint\zaforcefield\trustchecker\components\MozillaDownload.dll FF - component: c:\program files\checkpoint\zaforcefield\trustchecker\components\MozillaExtensions.dll FF - component: c:\program files\checkpoint\zaforcefield\trustchecker\components\TrustCheckerMozillaPlugin.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBook.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBookDB.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpNeoLogger.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSaturn.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSeymour.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartSelect.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartWebPrinting.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSWPOperation.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPLogging.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTC.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTL.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXREStub.dll FF - plugin: c:\documents and settings\admin\application data\mozilla\firefox\profiles\q6qlul0d.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll FF - plugin: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\plugins\nphpclipbook.dll FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} —- FIREFOX POLICIES —- c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true); c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true); c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32); c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbaam7a8h", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgberp4a5d4ar", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–p1ai", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbayh7gpa", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false); c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5); c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24); c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096); c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45); c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false); c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5); c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr ef", true); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", ""); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com"); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20); ============= SERVICES / DRIVERS =============== R2 EAPPkt;Realtek EAPPkt Protocol;c:\windows\system32\drivers\EAPPkt.sys [2007-10-9 38144] =============== Created Last 30 ================ 2010-09-25 02:53:47 0 d—–w- c:\docume~1\admin\applic~1\Auslogics 2010-09-25 02:52:55 0 d—–w- c:\program files\Auslogics 2010-09-24 23:18:24 0 d—–w- c:\program files\ESET 2010-09-20 23:30:55 0 d-sha-r- C:\cmdcons 2010-09-20 23:27:47 98816 —-a-w- c:\windows\sed.exe 2010-09-20 23:27:47 77312 —-a-w- c:\windows\MBR.exe 2010-09-20 23:27:47 256512 —-a-w- c:\windows\PEV.exe 2010-09-20 23:27:47 161792 —-a-w- c:\windows\SWREG.exe 2010-09-20 02:40:33 0 —-atw- c:\windows\system32\HP_169.254.50.217_CN99U3209Y05GV 2010-09-05 18:28:56 0 d—–w- C:\OEMSettings ==================== Find3M ==================== 2010-09-25 02:58:49 4212 —ha-w- c:\windows\system32\zllictbl.dat 2010-08-17 13:17:06 58880 —-a-w- c:\windows\system32\spoolsv.exe 2010-08-04 23:02:32 201501 —-a-w- c:\windows\hpoins40.dat 2010-07-22 15:49:15 590848 —-a-w- c:\windows\system32\rpcrt4.dll 2010-07-22 05:57:20 5120 —-a-w- c:\windows\system32\xpsp4res.dll 2010-07-21 01:22:56 72704 —-a-w- c:\windows\zllsputility.exe 2010-07-21 01:22:46 1238528 —-a-w- c:\windows\system32\zpeng25.dll 2010-07-17 09:00:04 423656 —-a-w- c:\windows\system32\deployJava1.dll 2010-06-30 12:31:35 149504 —-a-w- c:\windows\system32\schannel.dll 2007-12-28 19:02:12 287232 —-a-w- c:\windows\inf\wg111v3\wg111v3.sys 2007-12-28 18:59:30 342528 —-a-w- c:\windows\inf\wg111v3\vista64\wg111v3.sys 2007-11-27 21:53:58 63488 —-a-w- c:\windows\inf\wg111v3\SetDrv64.exe 2007-11-27 21:52:44 32768 —-a-w- c:\windows\inf\wg111v3\SetDrv.exe 2006-12-15 15:30:36 98304 —-a-w- c:\windows\inf\wg111v3\UScanM.exe 2006-12-15 15:30:36 315392 —-a-w- c:\windows\inf\wg111v3\InstallDriver.exe 2006-12-15 15:30:36 212992 —-a-w- c:\windows\inf\wg111v3\CopyWHQLDriver.exe 2006-12-15 15:30:36 20480 —-a-w- c:\windows\inf\wg111v3\RTWUPath.exe 2006-12-15 15:30:36 19968 —-a-w- c:\windows\inf\wg111v3\RTWREFU.EXE 2008-05-19 04:34:59 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008051920080520\index.dat ============= FINISH: 0:05:04.51 ===============

Attachments:

Post #18
there are a couple of strays I'd like to clean up,

Please do the following:

Download the latest version of Trendmicro's Hijackthis to your desktop.

Double click the downloaded program icon to install it [external image: Posted Image]
Follow the prompts and by default it will install in C:\Program Files\Trendmicro\Hijackthis\Highjackthis.exe

Open HJT

Click on Scan and Save a Log File, it will open in Notepad
Go to Format and make sure Wordwrap is Unchecked
Go to Edit> Select All…..Edit > Copy and Paste the new log into this thread by using the Add Reply button.
Post #19
Alrighty here is the Highjackthis log you asked for. Now as for how this thing is acting here goes. Remember my last post when i said that it hasn't frozen yet? Well not 10 minutes after i made that post it froze. This morning i turned on the system let everything come up. Went to go get a cup of coffee came back things were fine, but when i attempted to start Firefox it froze during the loading of my home paige.






Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:40:13 AM, on 9/26/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\NETGEAR\WG111v3\WG111v3.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Documents and Settings\Admin\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus7.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Yahoo! Companion BHO - {13F537F0-AF09-11d6-9029-0002B31F9E59} - C:\Program Files\Yahoo!\Common\ycomp5,0,8,0.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5,0,8,0.dll
O3 - Toolbar: (no name) - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - (no file)
O3 - Toolbar: ZoneAlarm Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: NETGEAR WG111v3 Smart Wizard.lnk = C:\Program Files\NETGEAR\WG111v3\WG111v3.exe
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} (Hewlett-Packard Online Support Services) - http://h20364.www2.hp.com/CSMWeb/Customer/…DataManager.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1262049563240
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1262049529911
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0_01) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.games.yahoo.com/games/popc…aploader_v6.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: ZoneAlarm ForceField IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

–
End of file - 7899 bytes
Post #20
Hi

Please do the following:

  • Open HiJackThis
  • Click on Do a system scan only
  • Check the boxes next to ONLY the entries listed below (if still present):


O3 - Toolbar: (no name) - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - (no file)
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.games.yahoo.com/games/popc…aploader_v6.cab

  • Close all windows except Hijackthis and click Fix Checked
  • Click Yes when prompted
  • Close HijackThis.


NEXT


There does not appear to be any malware left on your system that could be causing the freezing.

We should clean up our tools, then I suggest you start a new topic in our Hardware section and let our expert techs tweak the performance for you and see if they can find the cause of the freezing:

Please do the following:

You can delete the DDS and GMER logs and programs from your desktop.


NEXT

Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

[external image: Posted Image]


If there are any logs/tools remaining > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them     Then consider a password keeper, to keep all your passwords safe.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security–What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.
Post #21
Ok things seem to going good so far. I will take your advice about posting a topic in the hardware section to see if anyone can figure out why this thing keeps freezing. THANK YOU SO VERY MUCH FOR ALL YOUR HELP I REALLY DO APPRECIATE all that you have done and all the time you took to help me thanks again.

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