mstein66
I have tried that w/o any luck; just states renewing your IP address…
Spyware / Malware / Virus Removal
Slow PC
10 min read
Raktor
Go to Start > Run > type in CMD to open a command prompt.
Type in the following command in the command prompt and press Enter.
netsh int ip reset reset.log
Then also type the following command and hit enter.
netsh winsock reset catalog
Once that completes then restart the system and see then if you are able to get online.
I assume you've reset the wireless router too.
Type in the following command in the command prompt and press Enter.
netsh int ip reset reset.log
Then also type the following command and hit enter.
netsh winsock reset catalog
Once that completes then restart the system and see then if you are able to get online.
I assume you've reset the wireless router too.
mstein66
Nope that did not work…
Raktor
Hmm. Download Winsock XP to your desktop. Double click it to run it, click the "Fix" button, then reboot. See if that works!
mstein66
That did not work neither; I even downloaded Toshiba ConfigFree and it stated that the wirless was not even turned on, but it is and again I can connect to my router, just the IP address will not renew; I even went into the router to renew it and add her card to it and that did not work…. I am stumped!
Raktor
Just a thought… try disabling AVG's firewall, and see if you can get an IP address then.
mstein66
Nope that did not work either…
Raktor
We need to check out your devices. Please download DevDiag, and save it to your Desktop:
WTT Download Page (recommended)
Direct Download
WTT Download Page (recommended)
Direct Download
- Double-click the program to run it.
- At the options screen, please type 2 and hit Enter.
- The tool will take a few moments to scan. When finished, a report should pop-up, also available on your Desktop (DevDiag.txt).
- Please do not copy/paste the report into your next reply. Instead, Attach it by clicking Add Reply, and scrolling down to the Attachments section.
mstein66
See attached…
mstein66
How do you get rid of files in msconfig; some of these files are either not installed or the services have been deleted (not in registry) or not in the folders as shown…
Raktor
Nothing needs to be changed in msconfig - there are no infections visibly remaining.
Unfortunately I've reached the end of my troubleshooting with the wireless - it does not appear to be infection related though. Please head over to the Windows Forum section and let them know that you've been given the all clear, and explain what's happening (link them to this thread too).
I'll leave this thread open for a week or so in case you have any other concerns.
Unfortunately I've reached the end of my troubleshooting with the wireless - it does not appear to be infection related though. Please head over to the Windows Forum section and let them know that you've been given the all clear, and explain what's happening (link them to this thread too).
I'll leave this thread open for a week or so in case you have any other concerns.
mstein66
Okay tks…
Raktor
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please follow the instructions here http://forums.whatthetech.com/you_Infected_t106388.html
and start a New Topic.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
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and start a New Topic.
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