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Slow computer HJT log posted Please help

12 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
This site is wonderful. It helped me once before in April 2009. Back again for more help. Same problem. Slow computer. Thanks in advance for any help you can provide!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:07:42 AM, on 8/26/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\PROGRA~1\COMMON~1\AOL\128241~1\EE\AOLHOS~1.EXE
C:\Program Files\America Online 9.0\waol.exe
C:\PROGRA~1\COMMON~1\AOL\128241~1\EE\AOLServiceHost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\vssvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\WINDOWS\system32\dllhost.exe
C:\Documents and Settings\Robin\My Documents\Downloads\HiJackThis(3).exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: MSN Toolbar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: MSN Toolbar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Carbonite Backup] C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [MSN Toolbar] "C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1282415149\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Robin\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: vzTCPConfig - https://essentialsandextras.verizon.com/wha…vzTCPConfig.CAB
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/XSL/mb_us/ht…ALStreaming.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo…otoUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1161185511046
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {B3E32D88-8E7F-468F-B0E2-3A300FD4A82C} (Enlite 2.x Simulation Engine Installer) - http://myitlab.pearsoned.com/Pegasus/Modul…ces/ax/stub.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://my.che.org/dana-cached/setup/JuniperSetupSP1.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O16 - DPF: {FA945BB6-9D37-43FC-9B2A-AF09F56CBBF0} (moDiagCollectionActiveX Object) - http://www.musicmatch.com/form/support/tec…tionControl.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O24 - Desktop Component 0: (no name) - http://www.bestofbvi.com/images/jpgs/tara_kitchen.jpg

–
End of file - 12561 bytes
:blush:
Post #2
Please download Malwarebytes' Anti-Malware
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <– very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT

**Vista/Win7 users - right click on the IE icon and run as administrator

Run an on-line scan with Kaspersky

Using Internet Explorer or Firefox, visit Kaspersky On-line Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
3. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take several minutes.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.

    [external image: Posted Image]
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
Post #3
Two scan results as below. The Kaspersky scan took almost 4 hours (although admittedly, part of the time I was on the computer doing other things.) Thank you so much for your help! It is greatly appreciated. I look forward to your further advice….. :wavey: Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4509 Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702 8/30/2010 1:12:00 PM mbam-log-2010-08-30 (13-12-00).txt Scan type: Quick scan Objects scanned: 181517 Time elapsed: 12 minute(s), 34 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) ——————————————————————————– KASPERSKY ONLINE SCANNER 7.0: scan report Monday, August 30, 2010 Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Monday, August 30, 2010 11:53:42 Records in database: 4168557 ——————————————————————————– Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: A:\ C:\ D:\ E:\ Scan statistics: Objects scanned: 95979 Threats found: 2 Infected objects found: 2 Suspicious objects found: 0 Scan duration: 03:44:19 File name / Threat / Threats count C:\Documents and Settings\Robin\Incomplete\Preview-T-3870556-Flo Rida - You Spin Me Right Round.mp3 Infected: Trojan-Downloader.WMA.GetCodec.f 1 C:\Program Files\AOL\Installers\ASP 2.0\setup.exe Infected: Trojan.Win32.Agent.dfsm 1 Selected area has been scanned.
Post #4
Hi

I suggest deleted the two files identified by Kaspersky

navigate to the following files > right click and delete them

C:\Documents and Settings\Robin\Incomplete\Preview-T-3870556-Flo Rida - You Spin Me Right Round.mp3
C:\Program Files\AOL\Installers\ASP 2.0\setup.exe


Please do the following:

Download TFC to your desktop
Mirror
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean
It's normal after running TFC cleaner that the PC will be slower to boot the first time.


NEXT

Download and run Auslogics Disc Defragmenter

Make sure when installing that you say NO to the Ask toolbar.


NEXT


How is the computer running are there any outstanding issues?
Post #5
:woot: Hi CatByte,
Things are running quite well now! Thank you so very much again!!! (it was you who helped me last year as well)

I have just two more questions:

1) I use Trend Micro Internet Security as my anti-virus program. It really seems to use a lot of resources and slow things down quite a bit (or is that my imagination?) I was thinking maybe I needed to add more RAM or something (if that's possible with this computer.) Now that you have helped me to clean things up {temporary files and defragmenting (even though I do defragment regularly using the Microsoft tool)}, perhaps I have freed up enough RAM to speed things up somewhat?? I have no idea what I'm talking about but it sounds logical to me, the non-computer whiz. What do you think? I was wondering what you think of Trend Micro Internet Security for my computer and if you recommend anything else instead that might not tend to slow things down so much. A computer technician at my husband's office recommended either AVG or Avast….not sure which one (husband's asleep right now so I can't ask). Whichever one he recommended is free and he said it's very good. What do you think??

2) Which scans that you had me run should I do regularly and how often??

Thanks so much again! Big difference!! :thumbup:
Post #6
Hi

Personally I use Microsoft Security Essentials, it's free and it excellent, i also use MalwareBytes Pro,

Use the TFC to clean out all the junk on a regular basis and defrag every now and then.

Go into your Add/Remove programs every now and then and remove any programs that you no longer use.



Please run the following, so i can make certain you are clean:



Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Check the boxes beside LOP Check and Purity Check.
  • Under the Custom Scan box paste this in


    netsvcs
    drivers32
    %SYSTEMDRIVE%\*.*
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\Fonts\*.ini
    %systemroot%\Fonts\*.ini2
    %systemroot%\Fonts\*.exe
    %systemroot%\system32\spool\prtprocs\w32x86\*.*
    %systemroot%\REPAIR\*.bak1
    %systemroot%\REPAIR\*.ini
    %systemroot%\system32\*.jpg
    %systemroot%\*.jpg
    %systemroot%\*.png
    %systemroot%\*.scr
    %systemroot%\*._sy
    %APPDATA%\Adobe\Update\*.*
    %ALLUSERSPROFILE%\Favorites\*.*
    %APPDATA%\Microsoft\*.*
    %PROGRAMFILES%\*.*
    %APPDATA%\Update\*.*
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\System32\config\*.sav
    %PROGRAMFILES%\bak. /s
    %systemroot%\system32\bak. /s
    %ALLUSERSPROFILE%\Start Menu\*.lnk /x
    %systemroot%\system32\config\systemprofile\*.dat /x
    %systemroot%\*.config
    %systemroot%\system32\*.db
    %PROGRAMFILES%\Internet Explorer\*.dat
    %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
    %USERPROFILE%\Desktop\*.exe
    %PROGRAMFILES%\Common Files\*.*
    %systemroot%\*.src
    %systemroot%\install\*.*
    %systemroot%\system32\DLL\*.*
    %systemroot%\system32\HelpFiles\*.*
    %systemroot%\system32\rundll\*.*
    %systemroot%\winn32\*.*
    %systemroot%\Java\*.*
    %systemroot%\system32\test\*.*
    %systemroot%\system32\Rundll32\*.*
    %systemroot%\AppPatch\Custom\*.*
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them in your next reply.
Post #7
Okay, here are the scans. :wavey:





OTL logfile created on: 8/31/2010 8:48:50 AM - Run 1
OTL by OldTimer - Version 3.2.11.0 Folder = C:\Documents and Settings\Robin\My Documents\Downloads
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1,014.00 Mb Total Physical Memory | 446.00 Mb Available Physical Memory | 44.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 82.00% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 144.72 Gb Total Space | 111.33 Gb Free Space | 76.92% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: UPSTAIRS
Current User Name: Robin
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 90 Days
Output = Minimal
Quick Scan

========== Processes (SafeList) ==========

PRC - C:\Documents and Settings\Robin\My Documents\Downloads\OTL.exe (OldTimer Tools)
PRC - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe ()
PRC - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe ()
PRC - C:\Program Files\Trend Micro\BM\TMBMSRV.exe ()
PRC - C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe (SlySoft, Inc.)
PRC - C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe (Microsoft Corporation)
PRC - C:\Program Files\Hewlett-Packard\HP Software Update\hpwuschd2.exe (Hewlett-Packard)
PRC - C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe ()
PRC - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe ()
PRC - C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe (Microsoft Corp.)
PRC - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE (Microsoft Corporation)
PRC - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE (Microsoft Corporation)
PRC - C:\Program Files\Carbonite\Carbonite Backup\CarboniteService.exe (Carbonite, Inc. (www.carbonite.com))
PRC - C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe (Carbonite, Inc.)
PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)
PRC - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe (Juniper Networks)
PRC - C:\Program Files\Canon\CAL\CALMAIN.exe (Canon Inc.)
PRC - C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (Macrovision Corporation)
PRC - C:\Program Files\Common Files\AOL\1282415149\EE\AOLHostManager.exe (America Online, Inc.)
PRC - C:\Program Files\Common Files\AOL\1282415149\EE\AOLServiceHost.exe (America Online, Inc.)
PRC - C:\Program Files\Common Files\AOL\ACS\AOLDial.exe (America Online)
PRC - C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe (America Online)
PRC - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe (America Online, Inc)
PRC - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe (America Online Inc)
PRC - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\hpztsb10.exe (HP)


========== Modules (SafeList) ==========

MOD - C:\Documents and Settings\Robin\My Documents\Downloads\OTL.exe (OldTimer Tools)
MOD - C:\Program Files\SlySoft\AnyDVD\ADvdDiscHlp.dll (SlySoft, Inc.)
MOD - C:\WINDOWS\SYSTEM32\msscript.ocx (Microsoft Corporation)
MOD - C:\Program Files\Common Files\AOL\ACS\WLHook.dll (America Online)


========== Win32 Services (SafeList) ==========

SRV - (AppMgmt) – C:\WINDOWS\System32\appmgmts.dll File not found
SRV - (TmProxy) – C:\Program Files\Trend Micro\Internet Security\TmProxy.exe ()
SRV - (TmPfw) – C:\Program Files\Trend Micro\Internet Security\TmPfw.exe ()
SRV - (TMBMServer) – C:\Program Files\Trend Micro\BM\TMBMSRV.exe ()
SRV - (SeaPort) – C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe (Microsoft Corporation)
SRV - (SfCtlCom) – C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe ()
SRV - (wlidsvc) – C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE (Microsoft Corporation)
SRV - (CarboniteService) – C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe (Carbonite, Inc. (www.carbonite.com))
SRV - (dsNcService) – C:\Program Files\Juniper Networks\Common Files\dsNcService.exe (Juniper Networks)
SRV - (DSBrokerService) – C:\Program Files\DellSupport\brkrsvc.exe ()
SRV - (CCALib8) – C:\Program Files\Canon\CAL\CALMAIN.exe (Canon Inc.)
SRV - (AOL ACS) – C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe (America Online)
SRV - (AOL TopSpeedMonitor) – C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe (America Online, Inc)


========== Driver Services (SafeList) ==========

DRV - (SMNDIS5) – C:\PROGRA~1\VERIZO~1\VZACCE~1\SMNDIS5.SYS File not found
DRV - (tmcfw) – C:\WINDOWS\SYSTEM32\DRIVERS\TM_CFW.sys (Trend Micro Inc.)
DRV - (tmcomm) – C:\WINDOWS\SYSTEM32\DRIVERS\tmcomm.sys ()
DRV - (tmtdi) – C:\WINDOWS\SYSTEM32\DRIVERS\tmtdi.sys (Trend Micro Inc.)
DRV - (tmactmon) – C:\WINDOWS\SYSTEM32\DRIVERS\tmactmon.sys ()
DRV - (tmevtmgr) – C:\WINDOWS\SYSTEM32\DRIVERS\tmevtmgr.sys ()
DRV - (AnyDVD) – C:\WINDOWS\SYSTEM32\DRIVERS\AnyDVD.sys (SlySoft, Inc.)
DRV - (ElbyCDIO) – C:\WINDOWS\SYSTEM32\DRIVERS\ElbyCDIO.sys (Elaborate Bytes AG)
DRV - (tmxpflt) – C:\WINDOWS\SYSTEM32\DRIVERS\tmxpflt.sys (Trend Micro Inc.)
DRV - (tmpreflt) – C:\WINDOWS\SYSTEM32\DRIVERS\tmpreflt.sys (Trend Micro Inc.)
DRV - (vsapint) – C:\WINDOWS\SYSTEM32\DRIVERS\vsapint.sys (Trend Micro Inc.)
DRV - (amdagp) – C:\WINDOWS\system32\DRIVERS\amdagp.sys (Advanced Micro Devices, Inc.)
DRV - (sisagp) – C:\WINDOWS\system32\DRIVERS\sisagp.sys (Silicon Integrated Systems Corporation)
DRV - (dsNcAdpt) – C:\WINDOWS\SYSTEM32\DRIVERS\dsNcAdpt.sys (Juniper Networks)
DRV - (dsunidrv) – C:\WINDOWS\SYSTEM32\DRIVERS\dsunidrv.sys (Gteko Ltd.)
DRV - (DSproct) – C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys (Gteko Ltd.)
DRV - (ATWPKT2) – C:\WINDOWS\SYSTEM32\DRIVERS\atwpkt2.sys (America Online)
DRV - (LMouKE) – C:\WINDOWS\SYSTEM32\DRIVERS\LMouKE.Sys (Logitech, Inc.)
DRV - (L8042mou) – C:\WINDOWS\SYSTEM32\DRIVERS\L8042mou.Sys (Logitech, Inc.)
DRV - (L8042Kbd) – C:\WINDOWS\SYSTEM32\DRIVERS\L8042Kbd.SYS (Logitech, Inc.)
DRV - (UsbDiag) – C:\WINDOWS\SYSTEM32\DRIVERS\LGUsbDiag.sys (LG Electronics Inc.)
DRV - (USBModem) – C:\WINDOWS\SYSTEM32\DRIVERS\LGUsbModem.sys (LG Electronics Inc.)
DRV - (usbbus) – C:\WINDOWS\SYSTEM32\DRIVERS\LGUSBBUS.SYS (LG Electronics Inc.)
DRV - (tfsnudfa) – C:\WINDOWS\SYSTEM32\dla\tfsnudfa.sys (Sonic Solutions)
DRV - (tfsnudf) – C:\WINDOWS\SYSTEM32\dla\tfsnudf.sys (Sonic Solutions)
DRV - (tfsnifs) – C:\WINDOWS\SYSTEM32\dla\tfsnifs.sys (Sonic Solutions)
DRV - (tfsncofs) – C:\WINDOWS\SYSTEM32\dla\tfsncofs.sys (Sonic Solutions)
DRV - (tfsnboio) – C:\WINDOWS\SYSTEM32\dla\tfsnboio.sys (Sonic Solutions)
DRV - (tfsnopio) – C:\WINDOWS\SYSTEM32\dla\tfsnopio.sys (Sonic Solutions)
DRV - (tfsnpool) – C:\WINDOWS\SYSTEM32\dla\tfsnpool.sys (Sonic Solutions)
DRV - (tfsndrct) – C:\WINDOWS\SYSTEM32\dla\tfsndrct.sys (Sonic Solutions)
DRV - (tfsndres) – C:\WINDOWS\SYSTEM32\dla\tfsndres.sys (Sonic Solutions)
DRV - (drvmcdb) – C:\WINDOWS\system32\drivers\drvmcdb.sys (Sonic Solutions)
DRV - (drvnddm) – C:\WINDOWS\SYSTEM32\DRIVERS\drvnddm.sys (Sonic Solutions)
DRV - (nv) – C:\WINDOWS\SYSTEM32\DRIVERS\NV4_MINI.SYS (NVIDIA Corporation)
DRV - (sscdbhk5) – C:\WINDOWS\SYSTEM32\DRIVERS\sscdbhk5.sys (Sonic Solutions)
DRV - (ssrtln) – C:\WINDOWS\SYSTEM32\DRIVERS\ssrtln.sys (Sonic Solutions)
DRV - (HSFHWBS2) – C:\WINDOWS\SYSTEM32\DRIVERS\HSFHWBS2.sys (Conexant Systems, Inc.)
DRV - (winachsf) – C:\WINDOWS\SYSTEM32\DRIVERS\HSF_CNXT.sys (Conexant Systems, Inc.)
DRV - (HSF_DP) – C:\WINDOWS\SYSTEM32\DRIVERS\HSF_DP.sys (Conexant Systems, Inc.)
DRV - (wanatw) WAN Miniport (ATW) – C:\WINDOWS\SYSTEM32\DRIVERS\wanatw4.sys (America Online, Inc.)
DRV - (omci) – C:\WINDOWS\SYSTEM32\DRIVERS\omci.sys (Dell Computer Corporation)
DRV - (BsUDF) – C:\WINDOWS\System32\drivers\bsudf.sys (ahead software)
DRV - (BsStor) – C:\WINDOWS\System32\DRIVERS\bsstor.sys (B.H.A Co.,Ltd.)
DRV - (Sparrow) – C:\WINDOWS\system32\DRIVERS\sparrow.sys (Adaptec, Inc.)
DRV - (sym_u3) – C:\WINDOWS\system32\DRIVERS\sym_u3.sys (LSI Logic)
DRV - (sym_hi) – C:\WINDOWS\system32\DRIVERS\sym_hi.sys (LSI Logic)
DRV - (symc8xx) – C:\WINDOWS\system32\DRIVERS\symc8xx.sys (LSI Logic)
DRV - (symc810) – C:\WINDOWS\system32\DRIVERS\symc810.sys (Symbios Logic Inc.)
DRV - (MODEMCSA) – C:\WINDOWS\SYSTEM32\DRIVERS\MODEMCSA.sys (Microsoft Corporation)
DRV - (ultra) – C:\WINDOWS\system32\DRIVERS\ultra.sys (Promise Technology, Inc.)
DRV - (ql12160) – C:\WINDOWS\system32\DRIVERS\ql12160.sys (QLogic Corporation)
DRV - (ql1080) – C:\WINDOWS\system32\DRIVERS\ql1080.sys (QLogic Corporation)
DRV - (ql1280) – C:\WINDOWS\system32\DRIVERS\ql1280.sys (QLogic Corporation)
DRV - (dac2w2k) – C:\WINDOWS\system32\DRIVERS\dac2w2k.sys (Mylex Corporation)
DRV - (mraid35x) – C:\WINDOWS\system32\DRIVERS\mraid35x.sys (American Megatrends Inc.)
DRV - (asc) – C:\WINDOWS\system32\DRIVERS\asc.sys (Advanced System Products, Inc.)
DRV - (asc3550) – C:\WINDOWS\system32\DRIVERS\asc3550.sys (Advanced System Products, Inc.)
DRV - (AliIde) – C:\WINDOWS\system32\DRIVERS\aliide.sys (Acer Laboratories Inc.)
DRV - (CmdIde) – C:\WINDOWS\system32\DRIVERS\cmdide.sys (CMD Technology, Inc.)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========


IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page =
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - Reg Error: Key error. File not found
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "Live Search"
FF - prefs.js..browser.search.defaulturl: "http://search.live.com/results.aspx?FORM=SOLTDF&q;="
FF - prefs.js..browser.search.selectedEngine: "Live Search"
FF - prefs.js..browser.search.useDBForOrder: true
FF - prefs.js..browser.startup.homepage: "http://start.mozilla.org/firefox?client=firefox-a&rls;=org.mozilla:en-US:official"
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20
FF - prefs.js..extensions.enabledItems: [removed]:1.0
FF - prefs.js..extensions.enabledItems: {27182e60-b5f3-411c-b545-b44205977502}:1.0
FF - prefs.js..keyword.URL: "http://search.live.com/results.aspx?FORM=SOLTDF&q;="

FF - HKLM\software\mozilla\Firefox\extensions\\{27182e60-b5f3-411c-b545-b44205977502}: C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\firefoxextension\SearchHelperExtension\ [2010/06/11 23:25:02 | 000,000,000 | —D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.5.11\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/08/02 11:07:26 | 000,000,000 | —D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.5.11\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/08/24 14:14:38 | 000,000,000 | —D | M]
FF - HKLM\software\mozilla\Netscape Browser 8.0.1.0\Extensions\\Components: C:\Program Files\Netscape\Netscape Browser\Components [2010/02/25 17:39:05 | 000,000,000 | —D | M]
FF - HKLM\software\mozilla\Netscape Browser 8.0.1.0\Extensions\\Plugins: C:\Program Files\Netscape\Netscape Browser\Plugins [2010/08/24 14:14:38 | 000,000,000 | —D | M]
FF - HKLM\software\mozilla\Netscape Browser 8.0.2.0\Extensions\\Components: C:\Program Files\Netscape\Netscape Browser\Components [2010/02/25 17:39:05 | 000,000,000 | —D | M]
FF - HKLM\software\mozilla\Netscape Browser 8.0.2.0\Extensions\\Plugins: C:\Program Files\Netscape\Netscape Browser\Plugins [2010/08/24 14:14:38 | 000,000,000 | —D | M]

[2008/12/17 16:47:36 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\Mozilla\Extensions
[2010/08/30 12:52:39 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\Mozilla\Firefox\Profiles\ubj9vktx.default\extensions
[2010/04/27 11:18:50 | 000,000,000 | —D | M] (Microsoft .NET Framework Assistant) – C:\Documents and Settings\Robin\Application Data\Mozilla\Firefox\Profiles\ubj9vktx.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2010/04/27 11:18:51 | 000,000,000 | —D | M] (NoScript) – C:\Documents and Settings\Robin\Application Data\Mozilla\Firefox\Profiles\ubj9vktx.default\extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}
[2009/04/10 10:37:22 | 000,000,000 | —D | M] (No name found) – C:\Documents and Settings\Robin\Application Data\Mozilla\Firefox\Profiles\ubj9vktx.default\extensions\{E9A1DEE0-C623-4439-8932-001E7D17607D}-trash
[2009/08/18 08:42:02 | 000,001,958 | —- | M] () – C:\Documents and Settings\Robin\Application Data\Mozilla\Firefox\Profiles\ubj9vktx.default\searchplugins\bing.xml
[2010/08/30 12:52:39 | 000,000,000 | —D | M] – C:\Program Files\Mozilla Firefox\extensions
[2010/06/18 08:32:40 | 000,000,000 | —D | M] (Java Console) – C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
[2008/06/20 01:08:54 | 000,024,683 | —- | M] (Ask.com) – C:\Program Files\Mozilla Firefox\plugins\NPAskSBr.dll
[2008/06/18 02:43:04 | 000,086,016 | —- | M] (Coupons, Inc.) – C:\Program Files\Mozilla Firefox\plugins\npCouponPrinter.dll
[2010/04/12 17:29:19 | 000,411,368 | —- | M] (Sun Microsystems, Inc.) – C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll
[2009/04/09 23:50:24 | 000,072,960 | —- | M] (Foxit Software Company) – C:\Program Files\Mozilla Firefox\plugins\npFoxitReaderPlugin.dll

O1 HOSTS File: ([2010/08/23 23:19:53 | 000,631,428 | —- | M]) - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: 127.0.0.1 ad.a8.net
O1 - Hosts: 127.0.0.1 asy.a8ww.net
O1 - Hosts: 127.0.0.1 acezip.net #[SiteAdvisor.acezip.net]
O1 - Hosts: 127.0.0.1 www.acezip.net #[Win32/Adware.180Solutions]
O1 - Hosts: 127.0.0.1 phpadsnew.abac.com
O1 - Hosts: 127.0.0.1 a.abnad.net
O1 - Hosts: 127.0.0.1 b.abnad.net
O1 - Hosts: 127.0.0.1 c.abnad.net #[eTrust.Tracking.Cookie]
O1 - Hosts: 127.0.0.1 d.abnad.net
O1 - Hosts: 127.0.0.1 e.abnad.net
O1 - Hosts: 127.0.0.1 t.abnad.net
O1 - Hosts: 127.0.0.1 z.abnad.net
O1 - Hosts: 127.0.0.1 banners.absolpublisher.com
O1 - Hosts: 127.0.0.1 tracking.absolstats.com
O1 - Hosts: 127.0.0.1 adv.abv.bg
O1 - Hosts: 127.0.0.1 bimg.abv.bg
O1 - Hosts: 127.0.0.1 www2.a-counter.kiev.ua
O1 - Hosts: 127.0.0.1 track.acclaimnetwork.com
O1 - Hosts: 127.0.0.1 accuserveadsystem.com
O1 - Hosts: 127.0.0.1 www.accuserveadsystem.com
O1 - Hosts: 127.0.0.1 gtb5.acecounter.com
O1 - Hosts: 127.0.0.1 gtb19.acecounter.com
O1 - Hosts: 127.0.0.1 gtcc1.acecounter.com
O1 - Hosts: 127.0.0.1 gtp1.acecounter.com #[eTrust.Tracking.Cookie]
O1 - Hosts: 16361 more lines…
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (Search Helper) - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll (Microsoft Corporation)
O2 - BHO: (MSN Toolbar BHO) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (MSN Toolbar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll (Microsoft Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {472734EA-242A-422B-ADF8-83D1E48CC825} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (Ask Toolbar) - {F0D4B239-DA4B-4DAF-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL File not found
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe (America Online)
O4 - HKLM..\Run: [Carbonite Backup] C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe (Carbonite, Inc.)
O4 - HKLM..\Run: [HostManager] C:\Program Files\Common Files\AOL\1282415149\EE\AOLHostManager.exe (America Online, Inc.)
O4 - HKLM..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\hpwuschd2.exe (Hewlett-Packard)
O4 - HKLM..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\hpztsb10.exe (HP)
O4 - HKLM..\Run: [ISUSPM] C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (Macrovision Corporation)
O4 - HKLM..\Run: [Microsoft Default Manager] C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe (Microsoft Corporation)
O4 - HKLM..\Run: [MSN Toolbar] C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe (Microsoft Corp.)
O4 - HKLM..\Run: [UfSeAgnt.exe] C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe ()
O4 - HKLM..\Run: [UserFaultCheck] File not found
O4 - HKCU..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe (SlySoft, Inc.)
O4 - HKCU..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe File not found
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Low Rights present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O15 - HKLM\..Trusted Domains: localhost ([]http in Local intranet)
O15 - HKLM\..Trusted Domains: musicmatch.com ([online] https in Trusted sites)
O15 - HKCU\..Trusted Domains: aol.com ([objects] * is out of zone range - 5)
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} http://housecall60.trendmicro.com/housecall/xscan60.cab (HouseCall Control)
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} http://musicstore.connect.com/XSL/mb_us/ht…ALStreaming.cab (MALPlaybackCtrl Class)
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} http://upload.facebook.com/controls/Facebo…otoUploader.cab (Facebook Photo Uploader Control)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://update.microsoft.com/microsoftupdat…b?1161185511046 (MUWebControl Class)
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} http://mediaplayer.walmart.com/installer/install.cab (Reg Error: Key error.)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab (HouseCall Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flash…t/ultrashim.cab (Reg Error: Key error.)
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab (Pearson Installation Assistant 2)
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} http://www.pandasoftware.com/activescan/as5free/asinst.cab (ActiveScan Installer Class)
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} http://community.webshots.com/html/WSPhotoUploader.CAB (Webshots Photo Uploader)
O16 - DPF: {B3E32D88-8E7F-468F-B0E2-3A300FD4A82C} http://myitlab.pearsoned.com/Pegasus/Modul…ces/ax/stub.cab (Enlite 2.x Simulation Engine Installer)
O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload.macromedia.com/get/flash…ent/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} https://my.che.org/dana-cached/setup/JuniperSetupSP1.cab (JuniperSetupSP1 Control)
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} http://asp.mathxl.com/books/_Players/MathPlayer.cab (Pearson MathXL Player)
O16 - DPF: {FA945BB6-9D37-43FC-9B2A-AF09F56CBBF0} http://www.musicmatch.com/form/support/tec…tionControl.cab (moDiagCollectionActiveX Object)
O16 - DPF: vzTCPConfig https://essentialsandextras.verizon.com/wha…vzTCPConfig.CAB (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1 [removed]
O18 - Protocol\Handler\cetihpz {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll (Hewlett-Packard Company)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\igfxcui: DllName - igfxdev.dll - C:\WINDOWS\System32\igfxdev.dll (Intel Corporation)
O24 - Desktop Components:0 () - http://www.bestofbvi.com/images/jpgs/tara_kitchen.jpg
O24 - Desktop Components:1 (My Current Home Page) - About:Home
O24 - Desktop WallPaper: C:\Documents and Settings\Robin\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Robin\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2004/08/10 15:04:08 | 000,000,000 | —- | M] () - C:\AUTOEXEC.BAT – [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] – "%1" %*
O35 - HKLM\..exefile [open] – "%1" %*
O37 - HKLM\…com [@ = comfile] – "%1" %*
O37 - HKLM\…exe [@ = exefile] – "%1" %*

NetSvcs: 6to4 - File not found
NetSvcs: AppMgmt - C:\WINDOWS\System32\appmgmts.dll File not found
NetSvcs: Ias - File not found
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: Wmi - C:\WINDOWS\System32\wmi.dll (Microsoft Corporation)
NetSvcs: WmdmPmSp - File not found

Drivers32: msacm.iac2 - C:\WINDOWS\SYSTEM32\iac25_32.ax (Intel Corporation)
Drivers32: msacm.l3acm - C:\WINDOWS\SYSTEM32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.sl_anet - C:\WINDOWS\System32\sl_anet.acm (Sipro Lab Telecom Inc.)
Drivers32: msacm.trspch - C:\WINDOWS\System32\TSSOFT32.ACM (DSP GROUP, INC.)
Drivers32: vidc.cvid - C:\WINDOWS\System32\iccvid.dll (Radius Inc.)
Drivers32: vidc.iv31 - C:\WINDOWS\System32\IR32_32.DLL ()
Drivers32: vidc.iv32 - C:\WINDOWS\System32\IR32_32.DLL ()
Drivers32: vidc.iv41 - C:\WINDOWS\System32\ir41_32.ax (Intel Corporation)
Drivers32: vidc.iv50 - C:\WINDOWS\System32\ir50_32.dll (Intel Corporation)
Drivers32: wave - C:\WINDOWS\System32\SERWVDRV.DLL (Microsoft Corporation)

CREATERESTOREPOINT
Restore point Set: OTL Restore Point (16902053519425536)

========== Files/Folders - Created Within 90 Days ==========

[2010/08/30 23:28:55 | 000,000,000 | —D | C] – C:\Documents and Settings\Robin\Application Data\Auslogics
[2010/08/30 23:28:48 | 000,000,000 | —D | C] – C:\Program Files\Auslogics
[2010/08/30 12:58:23 | 000,038,224 | —- | C] (Malwarebytes Corporation) – C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2010/08/30 12:58:20 | 000,020,952 | —- | C] (Malwarebytes Corporation) – C:\WINDOWS\System32\drivers\mbam.sys
[2010/08/30 12:58:03 | 000,000,000 | —D | C] – C:\Program Files\Malwarebytes' Anti-Malware
[2010/08/27 10:12:58 | 000,000,000 | —D | C] – C:\Documents and Settings\Robin\My Documents\KELLY SJU
[2010/08/25 21:04:55 | 000,000,000 | —D | C] – C:\Documents and Settings\All Users\Application Data\Trend Micro
[2010/08/25 21:01:40 | 000,661,808 | —- | C] (Trend Micro Inc.) – C:\WINDOWS\System32\UfWSC.cpl
[2010/08/25 21:01:38 | 001,322,680 | —- | C] (Trend Micro Inc.) – C:\WINDOWS\System32\drivers\vsapint.sys
[2010/08/25 21:01:38 | 000,339,984 | —- | C] (Trend Micro Inc.) – C:\WINDOWS\System32\drivers\TM_CFW.sys
[2010/08/25 21:01:38 | 000,230,928 | —- | C] (Trend Micro Inc.) – C:\WINDOWS\System32\drivers\tmxpflt.sys
[2010/08/25 21:01:38 | 000,089,872 | —- | C] (Trend Micro Inc.) – C:\WINDOWS\System32\drivers\tmtdi.sys
[2010/08/25 21:01:38 | 000,036,368 | —- | C] (Trend Micro Inc.) – C:\WINDOWS\System32\drivers\tmpreflt.sys
[2010/08/24 21:09:56 | 000,000,000 | —D | C] – C:\Documents and Settings\Robin\My Documents\HIJACK THIS
[2010/08/24 21:04:03 | 000,388,608 | —- | C] (Trend Micro Inc.) – C:\Documents and Settings\Robin\Desktop\HijackThis.exe
[2010/08/24 12:58:52 | 000,000,000 | —D | C] – C:\Documents and Settings\Robin\log
[2010/08/21 14:25:44 | 000,000,000 | —D | C] – C:\Program Files\Common Files\aolshare
[2010/08/21 14:25:44 | 000,000,000 | —D | C] – C:\Program Files\America Online 9.0
[2010/08/14 09:19:33 | 000,000,000 | —D | C] – C:\5f3bf8ae46ceec4e6ecf8b0879218eac
[2010/08/13 09:52:47 | 000,000,000 | —D | C] – C:\Documents and Settings\Robin\Local Settings\Application Data\Threat Expert
[2010/08/13 08:45:57 | 000,000,000 | —D | C] – C:\691b12c6e90343b87d6d
[2010/07/22 07:37:29 | 000,108,480 | —- | C] (SlySoft, Inc.) – C:\WINDOWS\System32\drivers\AnyDVD.sys
[2010/06/24 14:07:19 | 000,000,000 | —D | C] – C:\Documents and Settings\Robin\My Documents\FuneralHomeNarrative
[2010/06/23 20:41:00 | 000,000,000 | —D | C] – C:\Documents and Settings\Robin\Application Data\FreeBurner
[2010/06/22 14:29:14 | 000,000,000 | —D | C] – C:\Documents and Settings\Robin\My Documents\AdvancePaymentAddendumtoRentalApplication
[2010/06/20 23:33:00 | 000,000,000 | —D | C] – C:\Documents and Settings\Robin\My Documents\RUG CLEANING
[2010/06/18 08:32:52 | 000,000,000 | —D | C] – C:\Documents and Settings\All Users\Application Data\Sun
[2010/06/15 15:16:07 | 000,000,000 | —D | C] – C:\Documents and Settings\All Users\Application Data\PopCap Games
[2010/06/14 01:26:26 | 000,000,000 | —D | C] – C:\Documents and Settings\Robin\Desktop\SELDOM USED
[2010/06/14 01:25:33 | 000,000,000 | —D | C] – C:\Documents and Settings\Robin\My Documents\RECEIPTS
[2010/06/14 01:19:38 | 000,000,000 | —D | C] – C:\Documents and Settings\Robin\My Documents\DECORATING IDEAS
[2010/06/14 01:12:15 | 000,000,000 | —D | C] – C:\Documents and Settings\Robin\My Documents\PAINT ESTIMATES
[2010/06/14 01:05:44 | 000,000,000 | —D | C] – C:\Documents and Settings\Robin\My Documents\GHOUL
[2010/06/14 00:38:22 | 000,000,000 | —D | C] – C:\Documents and Settings\Robin\My Documents\DAD
[2010/06/14 00:18:51 | 000,000,000 | —D | C] – C:\Documents and Settings\Robin\My Documents\WORD DOCUMENTS
[2010/06/13 23:57:47 | 000,000,000 | —D | C] – C:\Documents and Settings\Robin\My Documents\TAXES
[2010/06/13 23:47:20 | 000,000,000 | —D | C] – C:\Documents and Settings\Robin\My Documents\PANASONIC MANUAL
[2010/06/04 11:01:09 | 000,000,000 | —D | C] – C:\Documents and Settings\Robin\Application Data\You've Got Pictures Screensaver
[2010/06/04 11:00:18 | 000,000,000 | —D | C] – C:\Program Files\Common Files\AolCoach
[2008/12/19 10:39:36 | 000,047,360 | —- | C] (VSO Software) – C:\Documents and Settings\Robin\Application Data\pcouffin.sys
[1 C:\Documents and Settings\Robin\My Documents\*.tmp files -> C:\Documents and Settings\Robin\My Documents\*.tmp -> ]

========== Files - Modified Within 90 Days ==========

[2010/08/31 08:31:04 | 000,000,884 | —- | M] () – C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2010/08/31 08:26:03 | 000,002,206 | —- | M] () – C:\WINDOWS\System32\WPA.DBL
[2010/08/31 08:25:45 | 000,000,880 | —- | M] () – C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2010/08/31 08:25:41 | 000,000,006 | -H– | M] () – C:\WINDOWS\tasks\SA.DAT
[2010/08/31 08:25:38 | 000,002,048 | –S- | M] () – C:\WINDOWS\BOOTSTAT.DAT
[2010/08/31 08:25:37 | 1063,407,616 | -HS- | M] () – C:\hiberfil.sys
[2010/08/31 00:10:01 | 000,000,978 | —- | M] () – C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-2590637280-3058154984-1643648205-1006UA.job
[2010/08/31 00:10:01 | 000,000,926 | —- | M] () – C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-2590637280-3058154984-1643648205-1006Core.job
[2010/08/30 23:48:47 | 000,000,778 | —- | M] () – C:\WINDOWS\WIN.INI
[2010/08/30 23:28:57 | 008,650,752 | -H– | M] () – C:\Documents and Settings\Robin\ntuser.dat
[2010/08/30 23:28:50 | 000,000,801 | —- | M] () – C:\Documents and Settings\Robin\Desktop\Auslogics Disk Defrag.lnk
[2010/08/30 23:22:51 | 000,000,178 | -HS- | M] () – C:\Documents and Settings\Robin\NTUSER.INI
[2010/08/30 23:13:29 | 002,660,594 | -H– | M] () – C:\Documents and Settings\Robin\Local Settings\Application Data\IconCache.db
[2010/08/30 22:07:32 | 000,000,036 | —- | M] () – C:\WINDOWS\popcinfot.dat
[2010/08/30 12:58:26 | 000,000,714 | —- | M] () – C:\Documents and Settings\Robin\Application Data\Microsoft\Internet Explorer\Quick Launch\Malwarebytes' Anti-Malware.lnk
[2010/08/30 12:58:26 | 000,000,696 | —- | M] () – C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/08/29 02:15:00 | 000,000,448 | —- | M] () – C:\WINDOWS\tasks\Driver Robot.job
[2010/08/27 08:57:14 | 000,040,992 | —- | M] () – C:\Documents and Settings\Robin\Application Data\wklnhst.dat
[2010/08/27 08:57:07 | 000,093,696 | —- | M] () – C:\Documents and Settings\Robin\My Documents\Washingtonpacking.doc
[2010/08/27 08:48:01 | 000,002,483 | —- | M] () – C:\Documents and Settings\Robin\Desktop\Microsoft Word.lnk
[2010/08/27 00:24:11 | 000,000,116 | —- | M] () – C:\WINDOWS\NeroDigital.ini
[2010/08/26 16:03:01 | 000,000,284 | —- | M] () – C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2010/08/25 21:05:59 | 000,001,703 | —- | M] () – C:\Documents and Settings\All Users\Desktop\Trend Micro Internet Security.lnk
[2010/08/25 21:01:40 | 000,661,808 | —- | M] (Trend Micro Inc.) – C:\WINDOWS\System32\UfWSC.cpl
[2010/08/25 21:01:38 | 000,339,984 | —- | M] (Trend Micro Inc.) – C:\WINDOWS\System32\drivers\TM_CFW.sys
[2010/08/25 21:01:38 | 000,158,224 | —- | M] () – C:\WINDOWS\System32\drivers\tmcomm.sys
[2010/08/25 21:01:38 | 000,089,872 | —- | M] (Trend Micro Inc.) – C:\WINDOWS\System32\drivers\tmtdi.sys
[2010/08/25 21:01:38 | 000,059,920 | —- | M] () – C:\WINDOWS\System32\drivers\tmactmon.sys
[2010/08/25 21:01:38 | 000,050,704 | —- | M] () – C:\WINDOWS\System32\drivers\tmevtmgr.sys
[2010/08/25 19:17:37 | 000,084,480 | —- | M] () – C:\Documents and Settings\Robin\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/08/25 14:23:48 | 005,267,114 | —- | M] () – C:\Documents and Settings\Robin\Desktop\20100825142337535100193.zip
[2010/08/24 21:04:06 | 000,388,608 | —- | M] (Trend Micro Inc.) – C:\Documents and Settings\Robin\Desktop\HijackThis.exe
[2010/08/24 14:04:52 | 000,027,771 | —- | M] () – C:\Documents and Settings\Robin\My Documents\license.rtf
[2010/08/23 23:19:53 | 000,631,428 | —- | M] () – C:\WINDOWS\System32\drivers\ETC\hosts
[2010/08/21 14:27:43 | 000,000,715 | —- | M] () – C:\WINDOWS\aolback.exe.lnk
[2010/08/21 14:27:43 | 000,000,689 | —- | M] () – C:\Documents and Settings\All Users\Desktop\America Online.lnk
[2010/08/21 14:27:43 | 000,000,669 | —- | M] () – C:\Documents and Settings\Robin\Application Data\Microsoft\Internet Explorer\Quick Launch\America Online 9.0.lnk
[2010/08/21 12:57:44 | 000,000,008 | —- | M] () – C:\WINDOWS\msoffice.ini
[2010/08/21 09:42:58 | 000,000,754 | —- | M] () – C:\Documents and Settings\All Users\Desktop\AnyDVD.lnk
[2010/08/17 09:21:12 | 000,631,369 | —- | M] () – C:\WINDOWS\System32\drivers\ETC\hosts.bak
[2010/08/15 12:43:37 | 000,558,058 | —- | M] () – C:\WINDOWS\System32\PerfStringBackup.INI
[2010/08/15 12:43:37 | 000,479,874 | —- | M] () – C:\WINDOWS\System32\PERFH009.DAT
[2010/08/15 12:43:37 | 000,088,560 | —- | M] () – C:\WINDOWS\System32\PERFC009.DAT
[2010/08/15 11:43:23 | 000,001,374 | —- | M] () – C:\WINDOWS\imsins.BAK
[2010/08/13 08:46:54 | 000,275,760 | —- | M] () – C:\WINDOWS\System32\FNTCACHE.DAT
[2010/08/05 11:05:47 | 000,054,660 | -H– | M] () – C:\WINDOWS\System32\mlfcache.dat
[2010/08/05 10:57:24 | 000,002,137 | —- | M] () – C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2010/08/01 11:18:29 | 000,058,368 | —- | M] () – C:\Documents and Settings\Robin\My Documents\2010 Nightmare.doc
[2010/08/01 00:17:01 | 000,000,116 | -HS- | M] () – C:\Documents and Settings\All Users\Application Data\.zreglib
[2010/07/22 07:37:29 | 000,108,480 | —- | M] (SlySoft, Inc.) – C:\WINDOWS\System32\drivers\AnyDVD.sys
[2010/06/26 06:01:07 | 000,155,914 | —- | M] () – C:\Documents and Settings\Robin\My Documents\ResidentialLease.pdf
[2010/06/23 21:21:58 | 000,000,493 | —- | M] () – C:\Documents and Settings\Robin\My Documents\Data_100623_2121.pxj
[2010/06/23 20:41:06 | 000,000,768 | —- | M] () – C:\Documents and Settings\Robin\Desktop\Free Easy Burner.lnk
[2010/06/22 14:29:13 | 000,186,886 | —- | M] () – C:\Documents and Settings\Robin\My Documents\AdvancePaymentAddendumtoRentalApplication.zip
[2010/06/15 23:00:33 | 000,000,194 | —- | M] () – C:\Documents and Settings\All Users\Desktop\Play More Great Games!.url
[2010/06/15 15:13:50 | 000,000,913 | —- | M] () – C:\Documents and Settings\All Users\Desktop\Zuma's Revenge!.lnk
[2010/06/10 08:06:17 | 000,002,262 | —- | M] () – C:\Documents and Settings\Robin\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2010/06/09 12:57:38 | 000,001,041 | —- | M] () – C:\Documents and Settings\Robin\Desktop\CameraWindow.lnk
[2010/06/04 10:51:57 | 000,000,024 | —- | M] () – C:\WINDOWS\atid.ini
[1 C:\Documents and Settings\Robin\My Documents\*.tmp files -> C:\Documents and Settings\Robin\My Documents\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/08/30 23:28:50 | 000,000,801 | —- | C] () – C:\Documents and Settings\Robin\Desktop\Auslogics Disk Defrag.lnk
[2010/08/30 23:23:33 | 1063,407,616 | -HS- | C] () – C:\hiberfil.sys
[2010/08/30 12:58:26 | 000,000,714 | —- | C] () – C:\Documents and Settings\Robin\Application Data\Microsoft\Internet Explorer\Quick Launch\Malwarebytes' Anti-Malware.lnk
[2010/08/30 12:58:26 | 000,000,696 | —- | C] () – C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/08/27 08:57:07 | 000,093,696 | —- | C] () – C:\Documents and Settings\Robin\My Documents\Washingtonpacking.doc
[2010/08/25 21:06:28 | 000,158,224 | —- | C] () – C:\WINDOWS\System32\drivers\tmcomm.sys
[2010/08/25 21:06:28 | 000,059,920 | —- | C] () – C:\WINDOWS\System32\drivers\tmactmon.sys
[2010/08/25 21:06:28 | 000,050,704 | —- | C] () – C:\WINDOWS\System32\drivers\tmevtmgr.sys
[2010/08/25 21:05:59 | 000,001,703 | —- | C] () – C:\Documents and Settings\All Users\Desktop\Trend Micro Internet Security.lnk
[2010/08/25 14:31:30 | 005,267,114 | —- | C] () – C:\Documents and Settings\Robin\Desktop\20100825142337535100193.zip
[2010/08/24 14:08:18 | 000,027,771 | —- | C] () – C:\Documents and Settings\Robin\My Documents\license.rtf
[2010/08/21 14:27:43 | 000,000,689 | —- | C] () – C:\Documents and Settings\All Users\Desktop\America Online.lnk
[2010/08/21 14:27:43 | 000,000,669 | —- | C] () – C:\Documents and Settings\Robin\Application Data\Microsoft\Internet Explorer\Quick Launch\America Online 9.0.lnk
[2010/08/05 11:05:47 | 000,054,660 | -H– | C] () – C:\WINDOWS\System32\mlfcache.dat
[2010/08/01 11:18:29 | 000,058,368 | —- | C] () – C:\Documents and Settings\Robin\My Documents\2010 Nightmare.doc
[2010/06/26 06:01:07 | 000,155,914 | —- | C] () – C:\Documents and Settings\Robin\My Documents\ResidentialLease.pdf
[2010/06/23 21:21:58 | 000,000,493 | —- | C] () – C:\Documents and Settings\Robin\My Documents\Data_100623_2121.pxj
[2010/06/23 20:41:06 | 000,000,768 | —- | C] () – C:\Documents and Settings\Robin\Desktop\Free Easy Burner.lnk
[2010/06/22 14:29:13 | 000,186,886 | —- | C] () – C:\Documents and Settings\Robin\My Documents\AdvancePaymentAddendumtoRentalApplication.zip
[2010/06/15 15:13:50 | 000,000,913 | —- | C] () – C:\Documents and Settings\All Users\Desktop\Zuma's Revenge!.lnk
[2010/06/15 15:13:50 | 000,000,194 | —- | C] () – C:\Documents and Settings\All Users\Desktop\Play More Great Games!.url
[2010/06/09 12:57:38 | 000,001,041 | —- | C] () – C:\Documents and Settings\Robin\Desktop\CameraWindow.lnk
[2010/06/04 09:56:23 | 000,000,008 | —- | C] () – C:\WINDOWS\msoffice.ini
[2010/05/10 21:41:32 | 000,000,043 | —- | C] () – C:\WINDOWS\hpfccopy.INI
[2010/04/08 16:54:49 | 000,000,116 | —- | C] () – C:\Documents and Settings\All Users\Application Data\Microsoft.SqlServer.Compact.351.32.bc
[2009/05/30 10:43:39 | 000,000,000 | —- | C] () – C:\WINDOWS\EIJ09.INI
[2009/05/10 15:42:50 | 000,000,116 | —- | C] () – C:\WINDOWS\NeroDigital.ini
[2009/05/08 15:52:15 | 000,044,544 | —- | C] () – C:\WINDOWS\System32\GIF89.DLL
[2009/05/08 15:52:13 | 000,484,352 | —- | C] () – C:\WINDOWS\System32\lame_enc.dll
[2008/12/19 10:39:46 | 000,000,014 | —- | C] () – C:\WINDOWS\System32\systeminfo3.dll
[2008/12/19 10:39:43 | 000,000,034 | —- | C] () – C:\Documents and Settings\Robin\Application Data\pcouffin.log
[2008/12/19 10:39:36 | 000,087,608 | —- | C] () – C:\Documents and Settings\Robin\Application Data\inst.exe
[2008/12/19 10:39:36 | 000,007,887 | —- | C] () – C:\Documents and Settings\Robin\Application Data\pcouffin.cat
[2008/12/19 10:39:36 | 000,001,144 | —- | C] () – C:\Documents and Settings\Robin\Application Data\pcouffin.inf
[2008/04/17 10:07:50 | 000,000,622 | —- | C] () – C:\Documents and Settings\All Users\Application Data\hpzinstall.log
[2007/04/11 04:06:32 | 000,557,056 | —- | C] () – C:\WINDOWS\System32\hpgtg400.dll
[2007/03/26 12:55:26 | 000,000,116 | -HS- | C] () – C:\Documents and Settings\All Users\Application Data\.zreglib
[2007/03/21 18:45:22 | 000,000,203 | —- | C] () – C:\WINDOWS\QTW.INI
[2007/03/05 16:18:25 | 000,000,004 | -H– | C] () – C:\WINDOWS\uccspecb.sys
[2006/12/19 16:37:38 | 000,000,048 | —- | C] () – C:\WINDOWS\pccillin.ini
[2006/06/28 03:12:58 | 000,000,188 | —- | C] () – C:\WINDOWS\MSREGUSR.INI
[2006/06/27 22:39:19 | 000,046,592 | —- | C] () – C:\WINDOWS\System32\shellses.dll
[2006/01/20 10:33:09 | 000,000,139 | —- | C] () – C:\WINDOWS\KPCMS.INI
[2006/01/20 10:33:05 | 000,210,944 | —- | C] () – C:\WINDOWS\System32\MSVCRT10.DLL
[2006/01/17 11:37:28 | 000,000,000 | —- | C] () – C:\WINDOWS\webica.ini
[2006/01/14 22:47:52 | 000,000,000 | —- | C] () – C:\WINDOWS\OpPrintServer.INI
[2005/12/16 22:34:21 | 000,084,480 | —- | C] () – C:\Documents and Settings\Robin\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2005/12/16 02:19:32 | 000,001,755 | —- | C] () – C:\Documents and Settings\All Users\Application Data\QTSBandwidthCache
[2005/12/13 20:05:04 | 000,000,101 | —- | C] () – C:\WINDOWS\upst.ini
[2005/12/13 20:05:04 | 000,000,024 | —- | C] () – C:\WINDOWS\atid.ini
[2005/10/01 15:57:19 | 000,071,749 | —- | C] () – C:\WINDOWS\hcextoutput.dll
[2005/10/01 15:57:19 | 000,000,679 | —- | C] () – C:\WINDOWS\TSC.ini
[2005/10/01 15:57:01 | 000,000,170 | —- | C] () – C:\WINDOWS\GetServer.ini
[2005/05/03 12:44:44 | 000,025,157 | —- | C] () – C:\WINDOWS\RMAgentOutput.dll
[2005/05/03 12:43:44 | 000,126,976 | —- | C] () – C:\WINDOWS\dllTSCLIBMT.dll
[2005/05/01 00:20:09 | 000,000,000 | —- | C] () – C:\WINDOWS\iPlayer.INI
[2005/04/26 12:25:28 | 000,001,967 | —- | C] () – C:\WINDOWS\cdPlayer.ini
[2005/04/24 14:28:56 | 000,040,992 | —- | C] () – C:\Documents and Settings\Robin\Application Data\wklnhst.dat
[2005/04/23 20:02:52 | 000,011,776 | —- | C] () – C:\WINDOWS\System32\ZPORT4AS.dll
[2005/04/13 03:49:13 | 000,007,250 | —- | C] () – C:\WINDOWS\hpdj3840.ini
[2005/04/13 03:48:37 | 000,000,414 | —- | C] () – C:\WINDOWS\hpbvspst.ini
[2005/03/29 09:21:25 | 000,000,061 | —- | C] () – C:\WINDOWS\smscfg.ini
[2005/03/29 09:19:15 | 000,000,223 | —- | C] () – C:\WINDOWS\wininit.ini
[2005/03/29 09:13:03 | 000,000,376 | —- | C] () – C:\WINDOWS\ODBC.INI
[2005/03/29 08:38:42 | 000,000,370 | —- | C] () – C:\WINDOWS\System32\OEMINFO.INI
[2005/01/28 10:08:34 | 000,000,000 | —- | C] () – C:\WINDOWS\System32\px.ini
[2004/08/10 15:13:12 | 000,000,780 | —- | C] () – C:\WINDOWS\ORUN32.INI
[2004/08/04 07:00:00 | 000,001,793 | —- | C] () – C:\WINDOWS\System32\FXSPERF.INI
[2002/11/01 16:17:50 | 000,000,256 | —- | C] () – C:\WINDOWS\aucfg.ini
[2002/07/04 15:05:34 | 000,000,269 | —- | C] () – C:\WINDOWS\tmupdate.ini
[2001/12/14 13:34:46 | 000,164,864 | —- | C] () – C:\WINDOWS\patchw32.dll
[1999/07/23 14:46:48 | 000,000,116 | —- | C] () – C:\WINDOWS\AuHCcup1.ini
[1999/07/23 11:53:20 | 000,129,536 | —- | C] () – C:\WINDOWS\AuHCcup1.dll
[1980/01/01 02:00:00 | 000,012,288 | —- | C] () – C:\WINDOWS\System32\e100bmsg.dll

========== LOP Check ==========

[2009/04/02 09:39:46 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\Carbonite
[2008/12/19 10:39:29 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\DVDXStudio
[2007/03/26 13:03:31 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\Elaborate Bytes
[2008/09/29 17:44:38 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\myitlab
[2007/04/09 20:03:15 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\PopCap
[2010/06/15 15:16:07 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\PopCap Games
[2007/03/26 12:56:42 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\SlySoft
[2010/08/25 20:37:07 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\TEMP
[2010/04/08 16:40:07 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\The Neat Company
[2009/09/23 20:28:26 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\Viewpoint
[2010/02/25 17:42:16 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
[2009/04/09 16:14:10 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
[2007/02/28 23:04:59 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\Aim
[2010/08/30 23:28:55 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\Auslogics
[2009/04/10 02:06:03 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\Desktopicon
[2009/04/09 23:50:43 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\Foxit
[2010/06/23 20:56:47 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\FreeBurner
[2010/06/09 12:46:22 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\Image Zone Express
[2007/07/26 14:45:05 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\Juniper Networks
[2005/04/22 10:54:55 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\Leadertech
[2009/07/15 17:19:15 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\MP3Rocket
[2005/04/26 11:13:55 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\Musicmatch
[2010/04/08 16:54:46 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\Neat
[2005/05/20 17:43:52 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\Netscape
[2010/04/08 16:54:14 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\Nuance
[2009/01/23 01:28:59 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\Preclick
[2008/08/30 12:29:35 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\Printer Info Cache
[2007/03/26 12:57:44 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\SlySoft
[2009/10/21 09:47:21 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\Uniblue
[2009/04/10 01:37:52 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\Viewpoint
[2008/12/19 10:39:43 | 000,000,000 | —D | M] – C:\Documents and Settings\Robin\Application Data\Vso
[2010/08/29 02:15:00 | 000,000,448 | —- | M] () – C:\WINDOWS\Tasks\Driver Robot.job

========== Purity Check ==========



========== Custom Scans ==========


< %SYSTEMDRIVE%\*.* >
[2005/12/05 19:33:19 | 000,010,920 | —- | M] () – C:\aolconnfix.exe
[2005/12/05 19:33:19 | 000,001,039 | —- | M] () – C:\aolconnfix.txt
[2004/08/10 15:04:08 | 000,000,000 | —- | M] () – C:\AUTOEXEC.BAT
[2009/10/21 11:10:48 | 000,000,211 | RHS- | M] () – C:\BOOT.INI
[2004/08/10 15:04:08 | 000,000,000 | —- | M] () – C:\CONFIG.SYS
[2005/03/29 08:45:34 | 000,005,432 | RH– | M] () – C:\DELL.SDR
[2010/08/31 08:25:37 | 1063,407,616 | -HS- | M] () – C:\hiberfil.sys
[2010/08/31 08:45:45 | 001,727,642 | —- | M] () – C:\hpfr3840.log
[2004/08/10 15:14:36 | 000,004,128 | —- | M] () – C:\INFCACHE.1
[2004/08/10 15:04:08 | 000,000,000 | -H– | M] () – C:\IO.SYS
[2009/04/09 16:47:39 | 000,015,113 | —- | M] () – C:\JavaRa.log
[2004/08/10 15:04:08 | 000,000,000 | -H– | M] () – C:\MSDOS.SYS
[2004/08/04 07:00:00 | 000,047,564 | RHS- | M] () – C:\NTDETECT.COM
[2008/09/16 10:19:55 | 000,250,048 | RHS- | M] () – C:\NTLDR
[2010/08/31 08:25:36 | 1598,029,824 | -HS- | M] () – C:\pagefile.sys
[2005/10/07 17:56:17 | 000,002,191 | —- | M] () – C:\Rescued document.txt
[2009/05/30 10:36:35 | 000,255,548 | —- | M] () – C:\SearchParty.log
[2005/10/31 11:56:00 | 000,700,416 | —- | M] (LimeWire) – C:\StubInstaller.exe
[2005/03/29 09:17:13 | 000,000,087 | —- | M] () – C:\SystemInfo.ini

< %systemroot%\Fonts\*.com >
[2006/04/18 15:39:28 | 000,026,040 | —- | M] () – C:\WINDOWS\Fonts\GlobalMonospace.CompositeFont
[2006/06/29 14:53:56 | 000,026,489 | —- | M] () – C:\WINDOWS\Fonts\GlobalSansSerif.CompositeFont
[2006/04/18 15:39:28 | 000,029,779 | —- | M] () – C:\WINDOWS\Fonts\GlobalSerif.CompositeFont
[2006/06/29 14:58:52 | 000,030,808 | —- | M] () – C:\WINDOWS\Fonts\GlobalUserInterface.CompositeFont

< %systemroot%\Fonts\*.dll >

< %systemroot%\Fonts\*.ini >
[2004/08/10 15:03:42 | 000,000,067 | -HS- | M] () – C:\WINDOWS\Fonts\DESKTOP.INI

< %systemroot%\Fonts\*.ini2 >

< %systemroot%\Fonts\*.exe >

< %systemroot%\system32\spool\prtprocs\w32x86\*.* >
[2008/07/06 08:06:10 | 000,089,088 | —- | M] (Microsoft Corporation) – C:\WINDOWS\SYSTEM32\SPOOL\PRTPROCS\W32X86\filterpipelineprintproc.dll
[2008/07/06 06:50:03 | 000,597,504 | —- | M] (Microsoft Corporation) – C:\WINDOWS\SYSTEM32\SPOOL\PRTPROCS\W32X86\printfilterpipelinesvc.exe

< %systemroot%\REPAIR\*.bak1 >

< %systemroot%\REPAIR\*.ini >

< %systemroot%\system32\*.jpg >

< %systemroot%\*.jpg >

< %systemroot%\*.png >

< %systemroot%\*.scr >

< %systemroot%\*._sy >

< %APPDATA%\Adobe\Update\*.* >

< %ALLUSERSPROFILE%\Favorites\*.* >

< %APPDATA%\Microsoft\*.* >

< %PROGRAMFILES%\*.* >

< %APPDATA%\Update\*.* >

< %systemroot%\*. /mp /s >

< %systemroot%\System32\config\*.sav >
[2004/08/10 14:56:48 | 000,094,208 | —- | M] () – C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.SAV
[2004/08/10 14:56:46 | 000,634,880 | —- | M] () – C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.SAV
[2004/08/10 14:56:46 | 000,872,448 | —- | M] () – C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.SAV

< %PROGRAMFILES%\bak. /s >

< %systemroot%\system32\bak. /s >

< %ALLUSERSPROFILE%\Start Menu\*.lnk /x >
[2008/09/16 10:27:04 | 000,000,272 | -HS- | M] () – C:\Documents and Settings\All Users\Start Menu\DESKTOP.INI
[2004/06/23 13:40:18 | 000,027,648 | —- | M] () – C:\Documents and Settings\All Users\Start Menu\NetZero - First Month Free!.exe

< %systemroot%\system32\config\systemprofile\*.dat /x >

< %systemroot%\*.config >

< %systemroot%\system32\*.db >

< %PROGRAMFILES%\Internet Explorer\*.dat >

< %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x >
[2005/04/13 03:44:16 | 000,000,119 | -HS- | M] () – C:\Documents and Settings\Robin\Application Data\Microsoft\Internet Explorer\Quick Launch\DESKTOP.INI
[2009/04/09 23:50:49 | 000,000,218 | —- | M] () – C:\Documents and Settings\Robin\Application Data\Microsoft\Internet Explorer\Quick Launch\eBay.url
[2004/08/10 15:08:38 | 000,000,079 | —- | M] () – C:\Documents and Settings\Robin\Application Data\Microsoft\Internet Explorer\Quick Launch\Show Desktop.scf

< %USERPROFILE%\Desktop\*.exe >
[2010/08/24 21:04:06 | 000,388,608 | —- | M] (Trend Micro Inc.) – C:\Documents and Settings\Robin\Desktop\HijackThis.exe

< %PROGRAMFILES%\Common Files\*.* >

< %systemroot%\*.src >

< %systemroot%\install\*.* >

< %systemroot%\system32\DLL\*.* >

< %systemroot%\system32\HelpFiles\*.* >

< %systemroot%\system32\rundll\*.* >

< %systemroot%\winn32\*.* >

< %systemroot%\Java\*.* >

< %systemroot%\system32\test\*.* >

< %systemroot%\system32\Rundll32\*.* >

< %systemroot%\AppPatch\Custom\*.* >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2010-08-15 16:44:36

========== Alternate Data Streams ==========

@Alternate Data Stream - 24 bytes -> C:\WINDOWS:1F81A23455929225
@Alternate Data Stream - 159 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:DFC5A2B2
@Alternate Data Stream - 132 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:AC6124CA
@Alternate Data Stream - 122 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:A8ADE5D8
< End of report >


OTL Extras logfile created on: 8/31/2010 8:48:50 AM - Run 1
OTL by OldTimer - Version 3.2.11.0 Folder = C:\Documents and Settings\Robin\My Documents\Downloads
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1,014.00 Mb Total Physical Memory | 446.00 Mb Available Physical Memory | 44.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 82.00% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 144.72 Gb Total Space | 111.33 Gb Free Space | 76.92% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: UPSTAIRS
Current User Name: Robin
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 90 Days
Output = Minimal
Quick Scan

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]

[HKEY_CURRENT_USER\SOFTWARE\Classes\]
.html [@ = htmlfile] – Reg Error: Key error. File not found

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
exefile [open] – "%1" %*
htmlfile – "C:\Program Files\Microsoft Office\Office10\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] – "C:\Program Files\Microsoft Office\Office10\msohtmed.exe" /p %1 (Microsoft Corporation)
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] – %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] – %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DoNotAllowExceptions" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe" = C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe:*:Enabled:AOL – (America Online)
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" = C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL – (America Online)
"C:\Program Files\America Online 9.0a\waol.exe" = C:\Program Files\America Online 9.0a\waol.exe:*:Enabled:America Online 9.0a – File not found
"C:\Program Files\America Online 9.0\waol.exe" = C:\Program Files\America Online 9.0\waol.exe:*:Enabled:America Online 9.0 – (America Online, Inc.)
"C:\Program Files\AIM\aim.exe" = C:\Program Files\AIM\aim.exe:*:Enabled:AOL Instant Messenger – File not found

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe" = C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe:*:Enabled:AOL – (America Online)
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" = C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL – (America Online)
"C:\Program Files\America Online 9.0a\waol.exe" = C:\Program Files\America Online 9.0a\waol.exe:*:Enabled:America Online 9.0a – File not found
"C:\Program Files\America Online 9.0\waol.exe" = C:\Program Files\America Online 9.0\waol.exe:*:Enabled:America Online 9.0 – (America Online, Inc.)
"C:\Program Files\Real\RealPlayer\realplay.exe" = C:\Program Files\Real\RealPlayer\realplay.exe:*:Enabled:RealPlayer – (RealNetworks, Inc.)
"D:\Setup.exe" = D:\Setup.exe:*:Enabled:Setup – File not found
"C:\Program Files\Common Files\AOL\Loader\aolload.exe" = C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Application Loader – (America Online, Inc.)
"C:\Program Files\America Online 9.0b\waol.exe" = C:\Program Files\America Online 9.0b\waol.exe:*:Enabled:AOL – File not found
"C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe" = C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe:*:Enabled:AOLTsMon – (America Online, Inc)
"C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe" = C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe:*:Enabled:AOLTopSpeed – (America Online Inc)
"C:\Program Files\Common Files\AOL\1134518866\EE\AOLServiceHost.exe" = C:\Program Files\Common Files\AOL\1134518866\EE\AOLServiceHost.exe:*:Enabled:AOL – File not found
"C:\Program Files\Common Files\AOL\System Information\sinf.exe" = C:\Program Files\Common Files\AOL\System Information\sinf.exe:*:Enabled:AOL – (America Online Inc.)
"C:\Program Files\Common Files\AOL\AOL Spyware Protection\AOLSP Scheduler.exe" = C:\Program Files\Common Files\AOL\AOL Spyware Protection\AOLSP Scheduler.exe:*:Enabled:AOL – File not found
"C:\Program Files\Common Files\AOL\AOL Spyware Protection\asp.exe" = C:\Program Files\Common Files\AOL\AOL Spyware Protection\asp.exe:*:Enabled:AOL – File not found
"C:\Program Files\Common Files\AolCoach\en_en\player\AOLNySEV.exe" = C:\Program Files\Common Files\AolCoach\en_en\player\AOLNySEV.exe:*:Enabled:AOL – (Gteko Ltd.)
"C:\Program Files\Windows Media Player\wmplayer.exe" = C:\Program Files\Windows Media Player\wmplayer.exe:*:Enabled:wmplayer – (Microsoft Corporation)
"C:\StubInstaller.exe" = C:\StubInstaller.exe:*:Disabled:LimeWire swarmed installer – (LimeWire)
"C:\Program Files\LimeWire\LimeWire.exe" = C:\Program Files\LimeWire\LimeWire.exe:*:Disabled:LimeWire – ()
"C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe" = C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe:*:Enabled:AOL TopSpeed – File not found
"C:\Program Files\AIM\aim.exe" = C:\Program Files\AIM\aim.exe:*:Enabled:AOL Instant Messenger – File not found
"C:\Program Files\Common Files\AOL\1134518866\EE\aolsoftware.exe" = C:\Program Files\Common Files\AOL\1134518866\EE\aolsoftware.exe:*:Enabled:AOL Services – File not found
"C:\Program Files\Java\jre1.5.0_11\bin\javaw.exe" = C:\Program Files\Java\jre1.5.0_11\bin\javaw.exe:*:Enabled:Java™ 2 Platform Standard Edition binary – File not found
"C:\Program Files\Java\jre1.6.0_01\bin\javaw.exe" = C:\Program Files\Java\jre1.6.0_01\bin\javaw.exe:*:Enabled:Java™ Platform SE binary – (Sun Microsystems, Inc.)
"C:\Program Files\Java\jre6\bin\javaw.exe" = C:\Program Files\Java\jre6\bin\javaw.exe:*:Disabled:Java™ Platform SE binary – (Sun Microsystems, Inc.)
"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes – (Apple Inc.)
"C:\Program Files\Common Files\AOL\1275663573\EE\AOLServiceHost.exe" = C:\Program Files\Common Files\AOL\1275663573\EE\AOLServiceHost.exe:*:Enabled:AOL – File not found
"C:\Program Files\Common Files\AOL\1282415149\EE\AOLServiceHost.exe" = C:\Program Files\Common Files\AOL\1282415149\EE\AOLServiceHost.exe:*:Enabled:AOL – (America Online, Inc.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00020409-78E1-11D2-B60F-006097C998E7}" = Microsoft Office 2000 Standard
"{001E7FB6-BB6B-4ED0-BEDC-B5404ED96D4E}" = DocProc
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{02E07811-C652-4BAF-B772-561FE2D9BDD2}" = ebgcRes
"{03CDDD00-BD57-4326-9480-4C74449AF597}" = PhotoStitch
"{0456ebd7-5f67-4ab6-852e-63781e3f389c}" = Macromedia Flash Player
"{05410044-64A6-4248-A026-9745C1E9E159}" = Microsoft Encarta Encyclopedia Standard 2005
"{06E6E30D-B498-442F-A943-07DE41D7F785}" = Microsoft Search Enhancement Pack
"{07287123-B8AC-41CE-8346-3D777245C35B}" = Bonjour
"{08234a0d-cf39-4dca-99f0-0c5cb496da81}" = MSN Toolbar
"{0840B4D6-7DD1-4187-8523-E6FC0007EFB7}" = Windows Live ID Sign-in Assistant
"{09DA4F91-2A09-4232-AB8C-6BC740096DE3}" = Sonic Update Manager
"{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}" = Microsoft Plus! Photo Story 2 LE
"{11A53AF3-CAA5-4C29-887E-CCA7CEE2689B}" = Neat Mobile Scanner Driver
"{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}" = Sonic DLA
"{121634B0-2F4B-11D3-ADA3-00C04F52DD52}" = Windows Installer Clean Up
"{14374619-0900-4056-BA06-C87C900AF9E6}" = QuickBooks Simple Start Special Edition
"{1451DE6B-ABE1-4F62-BE9A-B363A17588A2}" = QuickTime
"{17334AAF-C9E7-483B-9F45-E3FCAF07FFA7}" = Intel® PROSet for Wired Connections
"{1DB2FBA5-D57A-42A7-8E87-5B3EEBED8283}" = Wal-Mart Music Downloads Store
"{21657574-BD54-48A2-9450-EB03B2C7FC29}" = Sonic MyDVD
"{2656D0AB-9EA4-4C58-A117-635F3CED8B93}" = Microsoft UI Engine
"{26A24AE4-039D-4CA4-87B4-2F83216013FF}" = Java™ 6 Update 20
"{28E7B64D-150F-4A9E-B7A3-5A6AC8C2F822}" = ebgcSDK
"{29FA38B4-0AE4-4D0D-8A51-6165BB990BB0}" = WebReg
"{2D87E961-577B-492B-AD54-1368680FB9A7}" = Bing Maps 3D
"{2E8EAC71-BFE4-417A-88F0-5A1BDFBCF5D3}" = Logitech SetPoint
"{2F28B3C9-2C89-4206-8B33-8ADC9577C49B}" = Scan
"{33BB4982-DC52-4886-A03B-F4C5C80BEE89}" = Windows Media Player 10
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{352310C3-E46B-42D3-8F32-54721FDD72D9}" = NetZeroInstallers
"{35BDEFF1-A610-4956-A00D-15453C116395}" = Internet Explorer Default Page
"{36FDBE6E-6684-462B-AE98-9A39A1B200CC}" = HP Product Assistant
"{39B1BD87-561E-4762-AED9-7C5213B06C24}" = ebgcInfra
"{3D047C15-C859-45F7-81CE-F2681778069B}" = iPod for Windows 2006-01-10
"{3F262ADC-5AD2-48E5-A586-44315E04A9E2}" = Microsoft Picture It! Library 10
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting
"{3FA365DF-2D68-45ED-8F83-8C8A33E65143}" = Apple Application Support
"{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}" = Microsoft Works
"{42756145-9997-4D28-809B-8756BFD00106}" = Microsoft Picture It! Premium 10
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4B9F45E8-E3CE-40B4-9463-80A9B3481DEF}" = Banctec Service Agreement
"{4E91EE21-B0C1-4B80-A2CF-80CED14AE8CB}" = Microsoft XML Parser SDK
"{57F5920A-9897-4830-BD4A-BE85DA9734FF}" = Neat Mobile Scanner 2008 Driver
"{58155B30-6BE9-4268-A059-149629149C63}" = Neat ADF Scanner Driver
"{5905F42D-3F5F-4916-ADA6-94A3646AEE76}" = Dell Driver Reset Tool
"{61BEA823-ECAF-49F1-8378-A59B3B8AD247}" = Microsoft Default Manager
"{63569CE9-FA00-469C-AF5C-E5D4D93ACF91}" = Windows Genuine Advantage v1.3.0254.0
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{67E4EE98-59F4-4210-89A6-A20AF5BEC689}" = Microsoft Streets and Trips 2005
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD 5.3
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{6DE13770-01B7-4366-8DA6-48237793F445}" = VoiceOver Kit
"{6E179C77-7335-458D-9537-4F4EAC0181ED}" = Photo Click
"{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}" = Microsoft Plus! Digital Media Edition Installer
"{6EDB3FC5-8B7C-422A-B4FB-1D919F44F2C0}" = Neat Mobile Scanner (Silver) Driver
"{718D791F-F4E8-4aa7-98A6-15FDED17BDD0}" = Trend Micro Internet Security
"{728278A1-0BB7-45E4-AC5E-91D7C0FD1EDE}" = EarthLink setup files
"{730837D4-FF5E-48DB-BA49-33E732DFF0B3}" = PanoStandAlone
"{74F7662C-B1DB-489E-A8AC-07A06B24978B}" = Dell System Restore
"{787D1A33-A97B-4245-87C0-7174609A540C}" = HP Update
"{78D944D7-A97B-4004-AB0A-B5AD06839940}" = My Way Search Assistant
"{7A3F0566-5E05-4919-9C98-456F6B5CF831}" = Get High Speed Internet!
"{7BD1EAE4-2E08-4087-8600-44B0ACB0C887}" = NeatWorks Core Files
"{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}" = DellSupport
"{7F142D56-3326-11D5-B229-002078017FBF}" = Modem Helper
"{81063354-9060-42B2-A000-1EBE96778AA9}" = iTunes
"{8338BA06-E527-491B-9400-F51708FEE695}" = iPod for Windows 2005-11-17
"{85D3CC30-8859-481A-9654-FD9B74310BEF}" = Musicmatch® Jukebox
"{87E2B986-07E8-477a-93DC-AF0B6758B192}" = DocProcQFolder
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A708DD8-A5E6-11D4-A706-000629E95E20}" = Intel® Graphics Media Accelerator Driver
"{8E78345D-3715-4CDC-B447-63D3A69225FD}" = Southern Regional High School
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{901D1286-529B-48A9-8DDD-4A60CF9E9BF1}" = H&R; Block Tax Offer
"{911B0409-6000-11D3-8CFE-0050048383C9}" = Microsoft Word 2002
"{9541FED0-327F-4DF0-8B96-EF57EF622F19}" = Sonic RecordNow!
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9CB6D0EB-E6A7-4812-BDF1-0A9C05A2B481}" = HP Scanjet G4000 series 9.0
"{9D2B0322-44AE-460E-9283-4D2D7A9205AE}" = Trend Micro Internet Security
"{9F7FC79B-3059-4264-9450-39EB368E3225}" = Microsoft Digital Image Library 9 - Blocker
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A4A42670-82B9-4A58-8955-20271DBBF29F}" = Neat ADF Scanner 2008 Driver
"{A4D7B764-4140-11D4-88EB-0050DA3579C0}" = Nero - Burning Rom
"{A5812A15-3BCF-469A-B58C-61ACFC356F88}" = hpg4000
"{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}" = Windows Defender Signatures
"{A65F7CF8-6F76-40CE-B44D-D5A89D9881C7}" = MSN Toolbar Platform
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AADEA55D-C834-4BCB-98A3-4B8D1C18F4EE}" = Apple Mobile Device Support
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AC0EE5B0-A8FB-4D0A-AF03-2EDC518F841B}" = Dell Media Experience
"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3.4
"{AEA07F97-9088-497c-8821-0F36BD5DC251}" = HPProductAssistant
"{AF06CAE4-C134-44B1-B699-14FBDB63BD37}" = Dell Picture Studio v3.0
"{B1591C79-1C35-4E09-AA15-F7D6923AFB96}" = HP Deskjet 3840
"{BCD6CD1A-0DBE-412E-9F25-3B500D1E6BA1}" = SolutionCenter
"{BCE72AED-3332-4863-9567-C5DCB9052CA2}" = Netflix Movie Viewer
"{BEB03A1A-1EB6-48EB-9985-8B97315EE5C0}" = RemoteCapture 2.7.0
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C1704101-D142-42A4-83E5-F938F13DBD94}" = hpg4000QFolder
"{CB54ABA8-D67F-47AD-A76C-2631BADA9FE5}" = Microsoft Works Suite Add-in for Microsoft Word
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{CEC0C2C2-921F-4EB8-8D7E-4F2F03ED02AA}" = ScannerCopy
"{D0E39A1D-0CEE-4D85-B4A2-E3BE990D075E}" = Destination Component
"{D78653C3-A8FF-415F-92E6-D774E634FF2D}" = Dell ResourceCD
"{DE1AF137-C455-494A-A817-EFE44BCCFDEE}" = Works Upgrade
"{DF6A13C0-77DF-41FE-BD05-6D5201EB0CE7}_is1" = Auslogics Disk Defrag
"{E13A66A4-8A37-451E-B4C5-E60BA0A777E3}" = Preclick PhotoBack Plug-in for HP
"{E2662C24-B31E-4349-A084-32EB76E8B760}" = BufferChm
"{E646DCF0-5A68-11D5-B229-002078017FBF}" = Digital Line Detect
"{EB21A812-671B-4D08-B974-2A347F0D8F70}" = HP Photosmart Essential
"{EF0DD8B7-471C-463B-A298-6066C2FABAF5}" = File Viewer Utility 1.2
"{F7B0939E-58DF-11DF-B3A6-005056806466}" = Google Earth
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"America Online us" = America Online (Choose which version to remove)
"AnyDVD" = AnyDVD
"AOL Connectivity Services" = AOL Connectivity Services
"AOL YGP Screensaver" = AOL You've Got Pictures Screensaver
"AolCoach2_en" = AOL Coach Version 2.0(Build:20041026.5 en)
"Burn My Files_is1" = Burn My Files
"CAL" = Canon Camera Access Library
"CameraWindowDC" = Canon Utilities CameraWindow DC
"CameraWindowDVC5" = Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX
"CameraWindowDVC6" = Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
"CameraWindowLauncher" = Canon Utilities CameraWindow
"Canon MOV Decoder" = Canon MOV Decoder
"Canon MOV Encoder" = Canon MOV Encoder
"Carbonite Backup" = Carbonite
"CleanUp!" = CleanUp!
"CloneDVD2" = CloneDVD2
"CNXT_MODEM_PCI_VEN_14F1&DEV;_2F20&SUBSYS;_200F14F1" = Conexant D850 56K V.9x DFVc Modem
"Coupon Printer for Windows4.0" = Coupon Printer for Windows
"CSCLIB" = Canon Camera Support Core Library
"DeleteProdRunControl_US" = IBM ViaVoice Command and Control Runtime 5.3
"Dell Digital Jukebox Driver" = Dell Digital Jukebox Driver
"ERUNT_is1" = ERUNT 1.1j
"Foxit Reader" = Foxit Reader
"Free Easy Burner_is1" = Free Easy Burner V 4.0
"Free Mp3 Wma Converter_is1" = Free Mp3 Wma Converter V 1.81
"HP Deskjet 3840 Series_Driver" = HP Deskjet 3840 Series
"HP Imaging Device Functions" = HP Imaging Device Functions 9.0
"HP Solution Center & Imaging Support Tools" = HP Solution Center 9.0
"HPOCR" = HP OCR Software 9.0
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"InCD!UninstallKey" = InCD (Ahead Software)
"InstallShield_{03CDDD00-BD57-4326-9480-4C74449AF597}" = Canon Utilities PhotoStitch 3.1
"InstallShield_{3D047C15-C859-45F7-81CE-F2681778069B}" = iPod for Windows 2006-01-10
"InstallShield_{8338BA06-E527-491B-9400-F51708FEE695}" = iPod for Windows 2005-11-17
"InstallShield_{BEB03A1A-1EB6-48EB-9985-8B97315EE5C0}" = Canon Utilities RemoteCapture 2.7
"InstallShield_{EF0DD8B7-471C-463B-A298-6066C2FABAF5}" = Canon Utilities File Viewer Utility 1.2
"Jasc Paint Shop Pro Studio.01 , Dell Edition 1.0.1.1 Patch" = Jasc Paint Shop Pro Studio.01 , Dell Edition 1.0.1.1 Patch
"Juniper Network Connect 5.5.0" = Juniper Networks Network Connect 5.5.0
"LG USB Drivers" = LG USB Drivers
"Logical Journey of the Zoombinis" = Logical Journey of the Zoombinis
"MainApp.exe_is1" = CloneDVD 4.3.0.2
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"MetaFrame Presentation Server Web Client for Win32" = MetaFrame Presentation Server Web Client for Win32
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Money2005b" = Microsoft Money 2005
"MovieEditTask" = Canon MovieEdit Task for ZoomBrowser EX
"Mozilla Firefox (3.5.11)" = Mozilla Firefox (3.5.11)
"MP3 Rocket" = MP3 Rocket
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"MSNINST" = MSN
"MyCamera" = Canon Utilities MyCamera
"MyCameraDC" = Canon Utilities MyCamera DC
"MyITLab ActiveX Installer_is1" = MyITLab ActiveX Installer 2.8.5.65535
"NeatWorks" = NeatWorks
"Netscape Browser" = Netscape Browser (remove only)
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"NMPUninstallKey" = NeroMediaPlayer
"Panda ActiveScan" = Panda ActiveScan
"PetzPlayer" = PetzPlayer
"PhotoRecord" = Canon PhotoRecord
"PictureItPrem_v10" = Microsoft Picture It! Premium 10
"PROSet" = Intel® PRO Network Adapters and Drivers
"QuickLink Mobile Phonebook" = QuickLink Mobile Phonebook
"RealPlayer 6.0" = RealPlayer
"RemoteCaptureDC" = Canon Utilities RemoteCapture DC
"RemoteCaptureTask" = Canon Utilities RemoteCapture Task for ZoomBrowser EX
"Revo Uninstaller" = Revo Uninstaller 1.80
"StreetPlugin" = Learn2 Player (Uninstall Only)
"The American Girls Premiere" = The American Girls Premiere
"Unlocker" = Unlocker 1.8.6
"ViewpointMediaPlayer" = Viewpoint Media Player
"VV_Outloud_En_US" = IBM ViaVoice Outloud Runtime - US English
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Works2005Setup" = Microsoft Works 2005 Setup Launcher
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
"X-Cleaner Freeware" = X-Cleaner Freeware
"ZoomBrowser EX" = Canon Utilities ZoomBrowser EX
"ZoomBrowser EX Memory Card Utility" = Canon ZoomBrowser EX Memory Card Utility
"Zuma Deluxe 1.0" = Zuma Deluxe 1.0
"Zuma's Revenge!" = Zuma's Revenge!

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Google Chrome" = Google Chrome
"Juniper_Networks_Cache_Cleaner 5.5.0" = Juniper Networks Cache Cleaner 5.5.0
"Neoteris_Host_Checker" = Juniper Networks Host Checker

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 8/15/2010 1:43:28 PM | Computer Name = UPSTAIRS | Source = .NET Runtime Optimization Service | ID = 1101
Description = .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32)
- Failed to compile: System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
. Error code = 0x80070020

Error - 8/17/2010 7:26:15 AM | Computer Name = UPSTAIRS | Source = Userenv | ID = 1508
Description = Windows was unable to load the registry. This is often caused by insufficient
memory or insufficient security rights. DETAIL - The process cannot access the
file because it is being used by another process. for C:\Documents and Settings\Robin\ntuser.dat

Error - 8/17/2010 7:26:47 AM | Computer Name = UPSTAIRS | Source = Userenv | ID = 1502
Description = Windows cannot load the locally stored profile. Possible causes of
this error include insufficient security rights or a corrupt local profile. If
this problem persists, contact your network administrator. DETAIL - The process
cannot access the file because it is being used by another process.

Error - 8/17/2010 7:26:47 AM | Computer Name = UPSTAIRS | Source = Userenv | ID = 1515
Description = Windows has backed up this user's profile. Windows will automatically
try to use the backed up profile the next time this user logs on.

Error - 8/17/2010 7:27:18 AM | Computer Name = UPSTAIRS | Source = Userenv | ID = 1511
Description = Windows cannot find the local profile and is logging you on with a
temporary profile. Changes you make to this profile will be lost when you log off.

Error - 8/24/2010 12:06:45 PM | Computer Name = UPSTAIRS | Source = Application Error | ID = 1000
Description = Faulting application pctsSvc.exe, version 7.0.0.105, faulting module
rtl100.bpl, version 11.0.2902.10471, fault address 0x0000ebe5.

Error - 8/24/2010 9:10:34 PM | Computer Name = UPSTAIRS | Source = Application Hang | ID = 1002
Description = Hanging application WINWORD.EXE, version 10.0.6864.0, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 8/24/2010 9:10:40 PM | Computer Name = UPSTAIRS | Source = Application Hang | ID = 1001
Description = Fault bucket 1989191588.

Error - 8/25/2010 5:14:02 PM | Computer Name = UPSTAIRS | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 8/25/2010 8:36:51 PM | Computer Name = UPSTAIRS | Source = pctsSvc.exe | ID = 0
Description =

[ System Events ]
Error - 8/31/2010 8:39:40 AM | Computer Name = UPSTAIRS | Source = SideBySide | ID = 16842811
Description = Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\MFC80U.DLL.
Reference
error message: The operation completed successfully. .

Error - 8/31/2010 8:39:40 AM | Computer Name = UPSTAIRS | Source = SideBySide | ID = 16842784
Description = Dependent Assembly Microsoft.VC80.MFCLOC could not be found and Last
Error was The referenced assembly is not installed on your system.

Error - 8/31/2010 8:39:40 AM | Computer Name = UPSTAIRS | Source = SideBySide | ID = 16842811
Description = Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference
error message: The referenced assembly is not installed on your system. .

Error - 8/31/2010 8:39:40 AM | Computer Name = UPSTAIRS | Source = SideBySide | ID = 16842811
Description = Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\MFC80U.DLL.
Reference
error message: The operation completed successfully. .

Error - 8/31/2010 8:41:48 AM | Computer Name = UPSTAIRS | Source = SideBySide | ID = 16842784
Description = Dependent Assembly Microsoft.VC80.MFCLOC could not be found and Last
Error was The referenced assembly is not installed on your system.

Error - 8/31/2010 8:41:48 AM | Computer Name = UPSTAIRS | Source = SideBySide | ID = 16842811
Description = Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference
error message: The referenced assembly is not installed on your system. .

Error - 8/31/2010 8:41:48 AM | Computer Name = UPSTAIRS | Source = SideBySide | ID = 16842811
Description = Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\MFC80U.DLL.
Reference
error message: The operation completed successfully. .

Error - 8/31/2010 8:41:49 AM | Computer Name = UPSTAIRS | Source = SideBySide | ID = 16842784
Description = Dependent Assembly Microsoft.VC80.MFCLOC could not be found and Last
Error was The referenced assembly is not installed on your system.

Error - 8/31/2010 8:41:49 AM | Computer Name = UPSTAIRS | Source = SideBySide | ID = 16842811
Description = Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference
error message: The referenced assembly is not installed on your system. .

Error - 8/31/2010 8:41:49 AM | Computer Name = UPSTAIRS | Source = SideBySide | ID = 16842811
Description = Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\MFC80U.DLL.
Reference
error message: The operation completed successfully. .


< End of report >

Thanks!! :notworthy:
Post #8 last edited
Hi

Please do the following:

Run OTL.exe
  • Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL

    :OTL
[2008/06/20 01:08:54 | 000,024,683 | —- | M] (Ask.com) – C:\Program Files\Mozilla Firefox\plugins\NPAskSBr.dll
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {472734EA-242A-422B-ADF8-83D1E48CC825} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (Ask Toolbar) - {F0D4B239-DA4B-4DAF-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL File not found
O4 - HKLM..\Run: [] File not found
O15 - HKLM\..Trusted Domains: musicmatch.com ([online] https in Trusted sites)

:Commands
[resethosts]
[emptyflash]
[purity]
[emptytemp]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done
  • Then post the OTL log


NEXT


are you familiar with the contents of this zip file?

C:\Documents and Settings\Robin\Desktop\20100825142337535100193.zip


Please advise how your computer is running now and if there are any outstanding issues.
Post #9
:notworthy: Everything is running GREAT!! I uninstalled Trend Micro and switched over to Microsoft Security Essentials. You are right. It IS excellent! Is Malwarebytes Pro a program that you buy?? I think I may try it since you recommend it. That file you asked about is something that Trend Micro told me to send to them, I think. I called them before turning to WhattheTech. I deleted it. The data inside the file was generated on 8/24 and 8/25. I don't remember now what scans the tech had me run but I am certain I don't need them now. Anyway, thank you so much! I feel like I have a new computer!! My 22 year old daughter kept telling me to just go out and get a new one. What is it with these kids?? Everything is "throw away" to them! lol I said no way…there is life in this old computer yet, I know there is and thanks to you, there is! :woot: Here's the scan you requested: All processes killed ========== OTL ========== C:\Program Files\Mozilla Firefox\plugins\NPAskSBr.dll moved successfully. Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{472734EA-242A-422B-ADF8-83D1E48CC825} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{472734EA-242A-422B-ADF8-83D1E48CC825}\ not found. Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C}\ not found. Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{F0D4B239-DA4B-4DAF-81E4-DFEE4931A4AA} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F0D4B239-DA4B-4DAF-81E4-DFEE4931A4AA}\ deleted successfully. Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\musicmatch.com\online\ deleted successfully. ========== COMMANDS ========== C:\WINDOWS\System32\drivers\etc\Hosts moved successfully. HOSTS file reset successfully [EMPTYFLASH] User: Administrator ->Flash cache emptied: 0 bytes User: All Users User: Default User User: Drew ->Flash cache emptied: 0 bytes User: Kelly ->Flash cache emptied: 0 bytes User: LocalService User: NetworkService User: Owner User: Robin ->Flash cache emptied: 456 bytes User: TEMP User: TEMP.UPSTAIRS Total Flash Files Cleaned = 0.00 mb [EMPTYTEMP] User: Administrator ->Temp folder emptied: 153424 bytes ->Temporary Internet Files folder emptied: 33170 bytes ->Flash cache emptied: 0 bytes User: All Users User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes User: Drew ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->Java cache emptied: 0 bytes ->FireFox cache emptied: 0 bytes ->Flash cache emptied: 0 bytes User: Kelly ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->Java cache emptied: 0 bytes ->FireFox cache emptied: 0 bytes ->Flash cache emptied: 0 bytes User: LocalService ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 33170 bytes User: NetworkService ->Temp folder emptied: 25596 bytes ->Temporary Internet Files folder emptied: 33170 bytes User: Owner User: Robin ->Temp folder emptied: 7138 bytes ->Temporary Internet Files folder emptied: 4051942 bytes ->Java cache emptied: 0 bytes ->FireFox cache emptied: 30654046 bytes ->Google Chrome cache emptied: 0 bytes ->Flash cache emptied: 0 bytes User: TEMP ->Temporary Internet Files folder emptied: 0 bytes User: TEMP.UPSTAIRS ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32\dllcache .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 119292 bytes %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes RecycleBin emptied: 0 bytes Total Files Cleaned = 33.00 mb OTL by OldTimer - Version 3.2.11.0 log created on 08312010_171715 Files\Folders moved on Reboot… Registry entries deleted on Reboot… :yeah:
Post #10
we just need to clean up our tools now, please do the following:

Clean up with OTL:
  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.


If any logs remain > right click and delete them.

NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them     Then consider a password keeper, to keep all your passwords safe.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security–What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.
Post #11
Computer working GREAT!! Your help is so very much appreciated!! Thank you, thank you, thank you! :notworthy: PS I really like that WOT program you recommended. :wavey:

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