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Spyware / Malware / Virus Removal

Need Help with Bank of America Malware....

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Good Morning,

I have a malware of some sort that shows itself as an overlay once I log into my online banking. The main screen goes opaque, and over it is a pop up of sorts that asks for my SS< debit card info etc. It has the Bank of America logo, but I have verified with the bank that this is not from them. I have run my AVG as well as Malwarebytes and Spybot which did find some things, but it is still an issue. My Winpatrol keeps popping up asking about a new auto start called "C:\Documents and Settings\****************\Application Data\Goibw\ifmy.exe and I say "No!". I would appreciate some help in getting rid of this nasty little bugger….



Sean


Hijack This:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:56:16 AM, on 8/12/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Sean Brereton\Local Settings\Temporary Internet Files\Content.IE5\BR4I0R5Q\HiJackThis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://vwvortex.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [{271978E6-4D2E-7A2A-C100-146472C05389}] "C:\Documents and Settings\Sean Brereton\Application Data\Goibw\ifmy.exe"
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0…oUploader55.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

–
End of file - 5731 bytes
Posted Image


DO NOT use any TOOLS such as Combofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.



Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")


Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:


XP Users

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.


If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.




Please do not delete anything unless instructed to.


We've been seeing some Java infections lately.
Go here and follow the instructions to clear your Java Cache


Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:


Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.
    If Vista or Windows 7, skip the Recovery Console part

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.
OK, did everything as instructed, the ComboFix log is below. Also, as I was waiting yesterday I rebooted in Safe Mode, disconnected the network cable and ran a full Malwarebytes, AVG, CC Cleaner and Spybot….they found some trojens which I allowed to be removed. The machine is running OK and the BOA hijack seems to not display anymore, but it's out of my league to know if I still have things lurking……



Sean


ComboFix 10-08-12.03 - Sean ********* 08/13/2010 22:05:08.5.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1279.856 [GMT -4:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Search Toolbar
c:\program files\Search Toolbar\icon.ico
c:\program files\Search Toolbar\SearchToolbar.dll
c:\program files\Search Toolbar\SearchToolbarUninstall.exe
c:\program files\Search Toolbar\SearchToolbarUpdater.exe

.
((((((((((((((((((((((((( Files Created from 2010-07-14 to 2010-08-14 )))))))))))))))))))))))))))))))
.

2010-08-12 00:53 . 2010-04-29 19:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-08-12 00:53 . 2010-08-12 00:53 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-08-12 00:53 . 2010-04-29 19:39 20952 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-08-11 15:53 . 2010-08-12 09:51 ——– d—–w- c:\documents and settings\Sean Brereton\Application Data\Zyza
2010-08-03 02:08 . 2010-08-03 02:08 ——– d—–w- c:\program files\Common Files\Java
2010-08-03 01:56 . 2010-08-03 01:56 503808 —-a-w- c:\documents and settings\Sean Brereton\Application Data\Sun\Java\Deployment\SystemCache\6.0\4\7ec4bf04-5ce86adb-n\msvcp71.dll
2010-08-03 01:56 . 2010-08-03 01:56 499712 —-a-w- c:\documents and settings\Sean Brereton\Application Data\Sun\Java\Deployment\SystemCache\6.0\4\7ec4bf04-5ce86adb-n\jmc.dll
2010-08-03 01:56 . 2010-08-03 01:56 348160 —-a-w- c:\documents and settings\Sean Brereton\Application Data\Sun\Java\Deployment\SystemCache\6.0\4\7ec4bf04-5ce86adb-n\msvcr71.dll
2010-08-03 01:56 . 2010-08-03 01:56 61440 —-a-w- c:\documents and settings\Sean Brereton\Application Data\Sun\Java\Deployment\SystemCache\6.0\42\4488892a-12e033b7-n\decora-sse.dll
2010-08-03 01:56 . 2010-08-03 01:56 12800 —-a-w- c:\documents and settings\Sean Brereton\Application Data\Sun\Java\Deployment\SystemCache\6.0\42\4488892a-12e033b7-n\decora-d3d.dll
2010-07-24 14:22 . 2010-07-24 14:22 ——– d—–w- c:\program files\7-Zip
2010-07-24 14:22 . 2010-07-24 14:22 ——– d—–w- c:\program files\Atrinsic
2010-07-24 14:21 . 2010-07-24 14:21 ——– d—–w- c:\program files\Tightrope

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-08-13 09:48 . 2006-01-03 06:20 ——– d—–w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-08-12 06:25 . 2006-01-03 06:20 ——– d—–w- c:\program files\Spybot - Search & Destroy
2010-08-12 00:46 . 2009-05-04 11:07 ——– d—–w- c:\program files\SpywareBlaster
2010-08-12 00:45 . 2009-05-04 11:07 ——– d—a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-08-03 01:56 . 2005-03-25 13:27 ——– d—–w- c:\program files\Java
2010-07-17 09:00 . 2010-06-05 18:12 423656 —-a-w- c:\windows\system32\deployJava1.dll
2010-06-30 12:31 . 2004-08-04 11:00 149504 —-a-w- c:\windows\system32\schannel.dll
2010-06-24 12:22 . 2004-08-04 11:00 916480 —-a-w- c:\windows\system32\wininet.dll
2010-06-23 13:44 . 2004-08-04 11:00 1851904 —-a-w- c:\windows\system32\win32k.sys
2010-06-21 15:27 . 2004-08-04 11:00 354304 —-a-w- c:\windows\system32\drivers\srv.sys
2010-06-17 14:03 . 2004-08-04 11:00 80384 —-a-w- c:\windows\system32\iccvid.dll
2010-06-16 02:42 . 2005-04-01 16:57 19776 —-a-w- c:\documents and settings\Sean Brereton\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-06-14 14:31 . 2004-08-04 11:00 744448 —-a-w- c:\windows\PCHEALTH\HELPCTR\BINARIES\helpsvc.exe
2010-06-14 07:41 . 2004-08-04 11:00 1172480 —-a-w- c:\windows\system32\msxml3.dll
2010-06-05 18:12 . 2010-06-05 18:12 503808 —-a-w- c:\documents and settings\Sean Brereton\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-78a9fa46-n\msvcp71.dll
2010-06-05 18:12 . 2010-06-05 18:12 499712 —-a-w- c:\documents and settings\Sean Brereton\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-78a9fa46-n\jmc.dll
2010-06-05 18:12 . 2010-06-05 18:12 348160 —-a-w- c:\documents and settings\Sean Brereton\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-78a9fa46-n\msvcr71.dll
2010-06-05 18:12 . 2010-06-05 18:12 61440 —-a-w- c:\documents and settings\Sean Brereton\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-3c1933c3-n\decora-sse.dll
2010-06-05 18:12 . 2010-06-05 18:12 12800 —-a-w- c:\documents and settings\Sean Brereton\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-3c1933c3-n\decora-d3d.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WinPatrol"="c:\program files\BillP Studios\WinPatrol\winpatrol.exe" [2009-04-20 337216]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 209153]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2009-01-07 1468296]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\America Online 9.0 Tray Icon.lnk
backup=c:\windows\pss\America Online 9.0 Tray Icon.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^BTTray.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\BTTray.lnk
backup=c:\windows\pss\BTTray.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=c:\windows\pss\Digital Line Detect.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Monitor.lnk
backup=c:\windows\pss\Monitor.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dl32]
DL32 [X]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Apoint]
2004-09-13 17:33 155648 —-a-w- c:\program files\Apoint\Apoint.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dla]
2004-08-13 07:05 122939 —-a-w- c:\windows\SYSTEM32\dla\tfswctrl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDLauncher]
2004-04-11 17:43 53248 ——w- c:\program files\CyberLink\PowerDVD\DVDLauncher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelWireless]
2004-10-30 20:59 385024 —-a-w- c:\program files\Intel\Wireless\Bin\iFrmewrk.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2008-02-19 17:10 267048 —-a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 –sh–w- c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2008-02-01 03:13 385024 —-a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
2005-03-25 13:49 26112 —-a-w- c:\program files\Real\RealPlayer\realplay.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateManager]
2004-01-07 07:01 110592 —-a-w- c:\program files\Common Files\Sonic\Update Manager\sgtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"TapiSrv"=3 (0x3)
"RasMan"=3 (0x3)
"mnmsrvc"=3 (0x3)
"CiSvc"=3 (0x3)
"btwdins"=2 (0x2)
"AdobeActiveFileMonitor6.0"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"EPSON Stylus Photo R340 Series"=c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATIAJA.EXE /P30 "EPSON Stylus Photo R340 Series" /O6 "USB001" /M "Stylus Photo R340"
"EPSON Stylus Photo R340 Series (Copy 1)"=c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATIAJA.EXE /P39 "EPSON Stylus Photo R340 Series (Copy 1)" /O6 "USB001" /M "Stylus Photo R340"
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" -atboottime
"DwlClient"=c:\program files\Common Files\Dell\EUSW\Support.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Intel\\Wireless\\Bin\\ZCfgSvc.exe"=
"c:\\Program Files\\Intel\\Wireless\\Bin\\WLKEEPER.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Rosetta Stone\\Rosetta Stone V3\\RosettaStoneVersion3.exe"=
"c:\\Program Files\\Rosetta Stone\\Rosetta Stone V3\\support\\bin\\RosettaStoneLtdServices.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"15818:TCP"= 15818:TCP:@xpsp2res.dll,-22009
""=

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [5/28/2009 7:19 PM 108289]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [6/24/2010 10:41 AM 92008]
S0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys –> c:\windows\system32\drivers\pavboot.sys [?]
.
Contents of the 'Scheduled Tasks' folder

2009-10-10 c:\windows\Tasks\Microsoft_Hardware_Launch_IPoint_exe.job
- c:\program files\Microsoft IntelliPoint\ipoint.exe [2009-01-07 19:46]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://vwvortex.com/
.
- - - - ORPHANS REMOVED - - - -

Toolbar-Locked - (no file)
SafeBoot-AVG Anti-Spyware Driver
SafeBoot-AVG Anti-Spyware Guard
MSConfigStartUp-Adobe Photo Downloader - c:\program files\Adobe\Photoshop Elements 6.0\apdproxy.exe
MSConfigStartUp-AVG7_CC - c:\progra~1\Grisoft\AVGFRE~1\avgcc.exe
MSConfigStartUp-mmtask - c:\program files\Musicmatch\Musicmatch Jukebox\mmtask.exe
MSConfigStartUp-SunJavaUpdateSched - c:\program files\Java\jre1.6.0_01\bin\jusched.exe
MSConfigStartUp-ZoneAlarm Client - c:\program files\Zone Labs\ZoneAlarm\zlclient.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-08-13 22:12
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-3263456595-3722201187-1372389037-1006\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(648)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2010-08-13 22:15:18
ComboFix-quarantined-files.txt 2010-08-14 02:15

Pre-Run: 579,002,368 bytes free
Post-Run: 545,767,424 bytes free

- - End Of File - - 4A38B076863611F727AC9EA6EC5FFD5E
Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

To be on the safe side, I would also change all my passwords.


This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.


Here's my usual all clean post

Log looks good :D


This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

Only run one Anti-Virus and Firewall program.


I would suggest you read:
PC Safety and Security–What Do I Need?.
How to Prevent Malware:
Thank you for your time….I greatly appreciate the help. I have modified the IE settings you mentioned and added Spyware blaster. I need to research the right firewall to change to as my last made my PC so slow I couldn't use the Internet basically, but I do know how important it is…. Sean

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