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Spyware / Malware / Virus Removal

Virus Plays Random Adverts

4 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Hi,

Can I please ask for some help to remove a virus from my pc which runs windows 7 64 bit? The virus plays random adverts and I don't know where from and have tried everything to get rid of it.

Help much appreciated!

Here is my hijack this log notes

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:38:55 PM, on 7/08/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\uTorrent\uTorrent.exe
C:\Program Files (x86)\Creative Professional\E-MU USB Audio\EmuUsbAudioCP.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\3CXPhone\3CXPhone.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Java\jre6\bin\javaw.exe
C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files (x86)\Winamp\winampa.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\SysWOW64\regsvr32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Users\Geoff\Downloads\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://today.ask.com/foxit?o=101702&l=dis
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: cashtitan browser enhancer - {AB5E70F4-DD08-C78C-5FDB-34C2FA4E4C6F} - C:\Windows\SysWow64\ubmogsjohcpza.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Foxit Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [xnecypgbhqp] C:\Windows\System32\regsvr32.exe /s "C:\Windows\system32\ubmogsjohcpza.dll"
O4 - HKCU\..\Run: [Google Update] "C:\Users\Geoff\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [E-MU USB Audio Control Panel] "C:\Program Files (x86)\Creative Professional\E-MU USB Audio\EmuUsbAudioCP.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: 3CXPhone.lnk = C:\Program Files (x86)\3CXPhone\3CXPhone.exe
O4 - Startup: PS3 Media Server.lnk = C:\Program Files (x86)\PS3 Media Server\PMS.exe
O4 - Global Startup: OfficeSAS.lnk = ?
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\AESTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: E-MU Audio Service (emaudsv) - Unknown owner - C:\Windows\system32\emaudsv.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

–
End of file - 11209 bytes
Post #2
Hello koda and welcome to WhatTheTech. Please follow these guidelines while we work on your PC:
  • Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.” Absence of symptoms does not mean your machine is clean!
  • Please do not run any scans or install/uninstall any applications without being directed to do so.
  • Please follow my instructions carefully and in the order they are posted.
  • Any underlined text in my posts indicates a clickable link.
  • You should print any instructions I give you for ease of use and reference.
  • If you have any questions at all, please stop and ask before proceeding.
🖼Click to load external image (Posted Image) Please download DDS by sUBs from one of the following links and save it to your desktop.

DDS.scr
DDS.pif
  • Disable any script blocking protection (How to Disable your Security Programs)
  • Double click DDS icon to run the tool (may take up to 3 minutes to run)
  • When done, DDS.txt will open.
  • After a few moments, attach.txt will open in a second window.
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
🖼Click to load external image (Posted Image) Download GMER Rootkit Scanner from here to your desktop.
  • Double click the exe file. If asked to allow gmer.sys driver to load, please consent .
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.


    [external image: Posted Image]
    Click the image to enlarge it


  • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and post it in reply.
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries

If you have trouble running GEMR:
  • Make sure that your security software is disabled
  • Uncheck the box next to "Files" this time also
  • If you still can't run it, try in the Safe Mode
Please include the following in your next post:
  • DDS and Attach.txt logs
  • GMER log
Post #3
Hi, Thanks for your reply. Today I downloaded and used Malwarebytes to scan my computer. It detected and removed 4 malware infections. Since then I have not had any problems with the random adverts. I would like to think that my computer is now malware free but how can I be sure? Is there a quick scan/report I can do and post here so that you might be able to tell me if my pc is still infected? Thanks.
Post #4
I can't tell for sure without seeing the diagnostic logs (DDS). You may skip my request for the GMER report though. What type of advertisements were you getting, audio or pop ups?
Post #5
Hi again, They were audio adverts. Here are the DDS notes - Thanks again! DDS (Ver_10-03-17.01) - NTFSX64 Run by [removed] at 11:43:23.34 on Mon 09/08/2010 Internet Explorer: 8.0.7600.16385 Microsoft Windows 7 Ultimate 6.1.7600.0.1252.61.1033.18.4063.2645 [GMT 8:00] SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9} ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\system32\atiesrxx.exe C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\Hpservice.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\system32\atieclxx.exe C:\Windows\System32\spoolsv.exe C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\AESTSr64.exe C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe C:\Windows\system32\emaudsv.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Windows\system32\sppsvc.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\IDT\WDM\sttray64.exe C:\Program Files (x86)\uTorrent\uTorrent.exe C:\Program Files (x86)\Creative Professional\E-MU USB Audio\EmuUsbAudioCP.exe C:\Program Files (x86)\Windows Sidebar\sidebar.exe C:\Program Files\Microsoft Office\Office14\OfficeSAS\officeSASscheduler.exe C:\Program Files (x86)\3CXPhone\3CXPhone.exe C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe C:\Program Files (x86)\Java\jre6\bin\javaw.exe C:\Program Files\Microsoft Office\Office14\OfficeSAS\OfficeSAS.exe C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe C:\Program Files (x86)\Winamp\winampa.exe C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe C:\Windows\System32\svchost.exe -k LocalServicePeerNet C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Windows\System32\svchost.exe -k secsvcs C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\AUDIODG.EXE C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Users\Geoff\Desktop\dds.scr C:\Windows\system32\conhost.exe ============== Pseudo HJT Report =============== uStart Page = hxxp://today.ask.com/foxit?o=101702&l=dis mLocal Page = c:\windows\syswow64\blank.htm uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - c:\program files (x86)\ask.com\GenericAskToolbar.dll BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files (x86)\spybot - search & destroy\SDHelper.dll BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files (x86)\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: cashtitan browser enhancer: {ab5e70f4-dd08-c78c-5fdb-34c2fa4e4c6f} - c:\windows\syswow64\ubmogsjohcpza.dll BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~2\micros~1\office14\URLREDIR.DLL BHO: Foxit Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files (x86)\ask.com\GenericAskToolbar.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files (x86)\java\jre6\bin\jp2ssv.dll TB: Foxit Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files (x86)\ask.com\GenericAskToolbar.dll uRun: [Google Update] "c:\users\geoff\appdata\local\google\update\GoogleUpdate.exe" /c uRun: [uTorrent] "c:\program files (x86)\utorrent\uTorrent.exe" uRun: [E-MU USB Audio Control Panel] "c:\program files (x86)\creative professional\e-mu usb audio\EmuUsbAudioCP.exe" uRun: [SpybotSD TeaTimer] c:\program files (x86)\spybot - search & destroy\TeaTimer.exe uRun: [msnmsgr] "c:\program files (x86)\windows live\messenger\msnmsgr.exe" /background uRun: [Sidebar] c:\program files (x86)\windows sidebar\sidebar.exe /autoRun mRun: [QlbCtrl.exe] c:\program files (x86)\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start mRun: [WirelessAssistant] c:\program files (x86)\hewlett-packard\hp wireless assistant\HPWAMain.exe mRun: [StartCCC] "c:\program files (x86)\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun mRun: [UpdReg] c:\windows\UpdReg.EXE mRun: [VirtualCloneDrive] "c:\program files (x86)\elaborate bytes\virtualclonedrive\VCDDaemon.exe" /s mRun: [WinampAgent] "c:\program files (x86)\winamp\winampa.exe" mRun: [avgnt] "c:\program files (x86)\avira\antivir desktop\avgnt.exe" /min mRun: [SunJavaUpdateSched] "c:\program files (x86)\common files\java\java update\jusched.exe" StartupFolder: c:\users\geoff\appdata\roaming\micros~1\windows\startm~1\programs\startup\3cxphone.lnk - c:\program files (x86)\3cxphone\3CXPhone.exe StartupFolder: c:\users\geoff\appdata\roaming\micros~1\windows\startm~1\programs\startup\ps3med~1.lnk - c:\program files (x86)\ps3 media server\PMS.exe StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\office~1.lnk - c:\program files\microsoft office\office14\officesas\officeSASscheduler.exe mPolicies-explorer: NoActiveDesktop = 1 (0x1) mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1) mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0) mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5) mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200 IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000 IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105 IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files (x86)\microsoft office\office14\ONBttnIE.dll IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files (x86)\microsoft office\office14\ONBttnIELinkedNotes.dll IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files (x86)\spybot - search & destroy\SDHelper.dll DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files (x86)\common files\microsoft shared\office14\MSOXMLMF.DLL Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~2\common~1\skype\SKYPE4~1.DLL BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\progra~1\micros~2\office14\URLREDIR.DLL BHO-X64: URLRedirectionBHO - No File TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File mRun-x64: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe mRun-x64: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices mRun-x64: [SysTrayApp] c:\program files\idt\wdm\sttray64.exe ================= FIREFOX =================== FF - ProfilePath - c:\users\geoff\appdata\roaming\mozilla\firefox\profiles\5m6qr5qf.default\ FF - plugin: c:\progra~2\micros~1\office14\NPAUTHZ.DLL FF - plugin: c:\progra~2\micros~1\office14\NPSPWRAP.DLL FF - plugin: c:\program files (x86)\google\picasa3\npPicasa3.dll FF - plugin: c:\users\geoff\appdata\local\google\update\1.2.183.29\npGoogleOneClick8.dll FF - plugin: c:\users\geoff\appdata\roaming\mozilla\plugins\npgoogletalk.dll FF - plugin: c:\users\geoff\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll FF - plugin: c:\windows\syswow64\macromed\flash\NPSWF32.dll —- FIREFOX POLICIES —- c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbaam7a8h", true); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgberp4a5d4ar", true); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–p1ai", true); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbayh7gpa", true); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true); c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("html5.enable", false); c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr ef", true); c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", ""); c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false); c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false); c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true); c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600); c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com"); c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff"); c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties"); c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties"); c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org"); c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com"); c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true); c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false); c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false); c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false); c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false); c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true); c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true); c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true); c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true); c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false); c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false); c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20); c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20); ============= SERVICES / DRIVERS =============== R1 VWiFiFlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 59904] R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\AESTSr64.exe [2009-11-20 89600] R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-8-14 203264] R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files (x86)\avira\antivir desktop\sched.exe [2009-11-30 108289] R2 AntiVirService;Avira AntiVir Guard;c:\program files (x86)\avira\antivir desktop\avguard.exe [2009-11-30 185089] R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-11-30 74880] R2 emaudsv;E-MU Audio Service;c:\windows\system32\emaudsv.exe [2007-11-26 25600] R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2010-6-15 30520] R2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\spybot - search & destroy\SDWinSec.exe [2009-11-24 1153368] R3 Com4QLBEx;Com4QLBEx;c:\program files (x86)\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-11-20 228408] R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\drivers\NETw5s64.sys [2010-1-13 7675392] R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt64win7.sys [2009-3-1 187392] R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-14 17920] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\microsoft.net\framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S3 emusba10;E-MU USB-Audio 1.0 Driver;c:\windows\system32\drivers\emusba10.sys [2007-11-26 213272] S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\drivers\netw5v64.sys [2009-6-11 5434368] S3 ose64;Office 64 Source Engine;c:\program files\common files\microsoft shared\source engine\OSE.EXE [2009-9-26 174424] S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2009-9-26 4924336] S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-3-8 1255736] =============== Created Last 30 ================ 2010-08-08 02:49:04 0 d—–w- c:\users\geoff\appdata\roaming\Malwarebytes 2010-08-08 02:48:52 0 d—–w- c:\programdata\Malwarebytes 2010-08-08 02:48:51 24664 —-a-w- c:\windows\system32\drivers\mbam.sys 2010-08-08 02:48:51 0 d—–w- c:\program files (x86)\Malwarebytes' Anti-Malware 2010-08-06 08:24:15 0 d—–w- c:\program files (x86)\FXpansion 2010-08-06 08:22:49 0 d—–w- c:\users\geoff\appdata\roaming\FXpansion 2010-08-03 02:15:57 12867584 —-a-w- c:\windows\syswow64\shell32.dll 2010-07-20 13:42:12 0 d—–w- c:\users\geoff\appdata\roaming\PMS 2010-07-20 13:40:52 0 —ha-w- c:\windows\system32\drivers\Msft_Kernel_SynTP_01009.Wdf 2010-07-19 16:16:35 0 d—–w- c:\users\geoff\.dvdcss 2010-07-19 16:11:13 0 d—–w- c:\program files (x86)\PS3 Media Server 2010-07-14 07:51:29 0 d—–w- c:\program files (x86)\etax2010 2010-07-14 07:42:19 144384 —-a-w- c:\windows\system32\cdd.dll ==================== Find3M ==================== 2010-06-17 02:18:36 419840 —-a-w- c:\windows\system32\systemcpl.dll 2010-06-17 02:18:36 14848 —-a-w- c:\windows\system32\slwga.dll 2010-06-17 02:18:36 13824 —-a-w- c:\windows\syswow64\slwga.dll 2010-06-15 08:54:06 19256 —-a-w- c:\windows\system32\HPMDPCoInst10.dll 2010-06-15 08:53:58 30008 —-a-w- c:\windows\system32\drivers\hpdskflt.sys 2010-06-15 08:53:52 30520 —-a-w- c:\windows\system32\hpservice.exe 2010-06-15 08:53:48 19256 —-a-w- c:\windows\system32\accelerometerdll.DLL 2010-06-15 08:53:42 41272 —-a-w- c:\windows\system32\drivers\Accelerometer.sys 2010-06-03 02:41:44 3600384 —-a-w- c:\windows\syswow64\GPhotos.scr 2010-05-27 14:29:42 107816 —-a-w- c:\windows\syswow64\SynTPCOM.dll 2010-05-27 14:29:36 147752 —-a-w- c:\windows\system32\SynTPCo4.dll 2010-05-27 14:29:32 214824 —-a-w- c:\windows\system32\SynTPAPI.dll 2010-05-27 14:29:28 210216 —-a-w- c:\windows\syswow64\SynCtrl.dll 2010-05-27 14:29:26 265000 —-a-w- c:\windows\system32\SynCtrl.dll 2010-05-27 14:29:26 173352 —-a-w- c:\windows\syswow64\SynCOM.dll 2010-05-27 14:29:24 396584 —-a-w- c:\windows\system32\SynCOM.dll 2010-05-27 07:24:13 34304 —-a-w- c:\windows\syswow64\atmlib.dll 2010-05-27 06:34:09 46080 —-a-w- c:\windows\system32\atmlib.dll 2010-05-27 04:11:32 366080 —-a-w- c:\windows\system32\atmfd.dll 2010-05-27 03:49:37 293888 —-a-w- c:\windows\syswow64\atmfd.dll 2010-05-21 06:14:28 270208 ——w- c:\windows\system32\MpSigStub.exe 2010-05-21 05:52:30 1192960 —-a-w- c:\windows\system32\wininet.dll 2010-05-21 05:18:06 977920 —-a-w- c:\windows\syswow64\wininet.dll 2010-05-21 05:14:50 48128 —-a-w- c:\windows\syswow64\jsproxy.dll 2009-07-14 05:37:38 31548 —-a-w- c:\windows\inf\perflib\0409\perfd.dat 2009-07-14 05:37:38 31548 —-a-w- c:\windows\inf\perflib\0409\perfc.dat 2009-07-14 05:37:38 291294 —-a-w- c:\windows\inf\perflib\0409\perfi.dat 2009-07-14 05:37:38 291294 —-a-w- c:\windows\inf\perflib\0409\perfh.dat 2009-07-14 04:54:24 174 –sha-w- c:\program files\desktop.ini 2009-07-14 04:54:24 174 –sha-w- c:\program files (x86)\desktop.ini 2009-07-14 01:00:34 291294 —-a-w- c:\windows\inf\perflib\0000\perfi.dat 2009-07-14 01:00:34 291294 —-a-w- c:\windows\inf\perflib\0000\perfh.dat 2009-07-14 01:00:32 31548 —-a-w- c:\windows\inf\perflib\0000\perfd.dat 2009-07-14 01:00:32 31548 —-a-w- c:\windows\inf\perflib\0000\perfc.dat 2009-06-10 20:44:08 9633792 –sha-r- c:\windows\fonts\StaticCache.dat 2010-01-23 14:55:19 245760 –sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat 2010-03-17 02:58:10 32768 –sha-w- c:\windows\syswow64\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010031720100318\index.dat 2010-03-17 02:58:15 16384 –sha-w- c:\windows\syswow64\config\systemprofile\appdata\roaming\microsoft\windows\ietldcache\index.dat 2009-07-14 01:39:53 398848 –sha-w- c:\windows\winsxs\amd64_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_4d4d1f2f696639a2\WinMail.exe 2009-07-14 01:14:45 396800 –sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe ============= FINISH: 11:43:56.93 ===============

Attachments:

Post #6
koda,

Everything looks OK in that log. Have the audio adverts stopped completely? Let's run this scan just to be sure it's clean (this link should work for you):

🖼Click to load external image (Posted Image) Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.

2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.
3. Click Run at the Security prompt.

The program will then begin downloading and installing and will also update the database.
Please be patient as this can take quite a long time to download.
  • Once the update is complete, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, adware, dialers, and other riskware
    • Archives
    • E-mail databases
  • Click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View report… at the bottom.
  • Click the Save report… button.
  • Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply
Please include the following in your next post:
  • Kaspersky log
  • How is the computer running?

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