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#1 nowguesswh0


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Posted 03 August 2010 - 10:37 PM

Okay so in my past topic (http://forums.whatth...howtopic=113654), I had thought that everything was resolved except now, another problem has struck me. Everytime I open a video to watch, whether its from facebook or youtube, the video TAKES FOREVER to load. Every 5 seconds (literally), I would get a buffering signal which really irks me. I'm not sure if this is the work of ANOTHER VIRUS or if the past procedures of malware removal might of accidently deleted some files in the process that were essential to my computer, but it has been very irritating. Is it my internet connection? A virus? Or just my computer? Can anyone please help me :( P.S- I'm not sure if I'm suppose to include ANOTHER OTL scan or anyother virus scans since it hasn't been that long since I posted my past topic but if the administrator would like or requires it, I can run another scan and post my results if needed.


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#2 Doug


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Posted 10 August 2010 - 09:56 AM

Hi nowguesswh0,

Thanks for the links to help show what was previously accomplished.

We still need some additional information in order to best know how to help you.

Please indicate Desktop or Laptop, Brand and Model
Please tell us about your Internet connection. Do you run a Router? (Brand/model)
Other machines on the same Internet connection/network having similar problems or not?
Any other recent changes to the problematic machine? (new hardware? new software?)

Let's get an overview of that problem machine's specs and current performance.

Please Run the PCPitstop.com OverDrive Full Tests

Here's how:

You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others). If your machine is running Vista or Windows 7, you must Select IE to “Run as Administrator”. After completing PCPitstop OverDrive you can close your IE browser and re-open it Normally so that you are no longer running as administrator.

Go to: http://www.pcpitstop.com
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)

Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.

The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.

Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.

Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.

After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.

While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. At WTT we prefer to provide manual solution instructions that you can apply directly to your machine.

Best Regards
The help you receive here is free.
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