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Spamming myself with a jittery, flashing screen

14 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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I posted a week or so ago here, and I am having the same problem again … I think it has something to do with Flash Player.

The screen is flashing like it's unstable, seems jittery if I move the mouse around.

If I close an IE7 window while something is still loading, new IE7 windows will open one after the other, until I restart.

I've been getting spam from my own email address.

I did a hijakthis scan but when I try to save a log file, it says 'Cannot find the log file … would I like to create a new one … I say yes, but the notepad page is blank.


Here are the OTL files

OTL Extras logfile created on: 15/07/2010 8:08:13 PM - Run 1
OTL by OldTimer - Version 3.2.9.0 Folder = C:\Users\shelly\Desktop
64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6002.18005)
Locale: 00001009 | Country: Canada | Language: ENC | Date Format: dd/MM/yyyy

4.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 60.00% Memory free
8.00 Gb Paging File | 6.00 Gb Available in Paging File | 79.00% Paging File free
Paging file location(s): c:\pagefile.sys 0 0 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 453.45 Gb Total Space | 209.53 Gb Free Space | 46.21% Space Free | Partition Type: NTFS
Drive D: | 12.31 Gb Total Space | 1.28 Gb Free Space | 10.41% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
Drive J: | 111.76 Gb Total Space | 66.00 Gb Free Space | 59.06% Space Free | Partition Type: FAT32

Computer Name: SCOTTS
Current User Name: Shelly
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Include 64bit Scans
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Minimal

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] – C:\Windows\SysWow64\control.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\]
.exe [@ = exefile] – Reg Error: Key error. File not found

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %* File not found
cmdfile [open] – "%1" %* File not found
comfile [open] – "%1" %* File not found
exefile [open] – "%1" %* File not found
helpfile [open] – Reg Error: Key error.
htmlfile – "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] – "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] – "%1" %* File not found
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1" File not found
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] – "%1" /S File not found
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [OneNote.Open] – C:\PROGRA~2\MICROS~2\Office12\ONENOTE.EXE "%L" (Microsoft Corporation)
Folder [open] – %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] – %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
cplfile [cplopen] – %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] – "%1" %*
helpfile [open] – Reg Error: Key error.
htmlfile – "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] – "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [OneNote.Open] – C:\PROGRA~2\MICROS~2\Office12\ONENOTE.EXE "%L" (Microsoft Corporation)
Folder [open] – %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] – %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"UacDisableNotify" = 1
"InternetSettingsDisableNotify" = 1
"AutoUpdateDisableNotify" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = 9F 9E 16 8C DC 5B C8 01 [binary data]
"VistaSp2" = 4B 18 C8 E9 7B 3D CA 01 [binary data]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"oobe_av" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{6234AFDC-225C-48BC-A3ED-564BA5B19590}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
"{AE1CA5E7-E692-46A1-A6EC-07CE30983BF2}" = lport=2869 | protocol=6 | dir=in | app=system |
"{F2917B7F-A3EF-4526-9D63-6DDFD95E81E9}" = lport=6004 | protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office12\outlook.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{01B4B11A-9FBB-4494-9519-9D8650BF908C}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\tsmagent.exe |
"{047BF500-C027-45DF-B002-4A623E5DDFFF}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
"{0811B219-1F1A-4C82-A98F-1008487BB53D}" = protocol=17 | dir=in | app=c:\program files (x86)\steam\steamapps\common\global agenda live\binaries\globalagenda.exe |
"{187763D3-7842-4AB3-A0EF-AD85C5D90153}" = protocol=6 | dir=in | app=c:\program files (x86)\limewire\limewire.exe |
"{18CFDFB1-D0DD-4CC5-A0B6-AF85B01C49C5}" = protocol=17 | dir=in | app=c:\program files (x86)\steam\steamapps\common\mass effect 2\masseffect2launcher.exe |
"{1F821ACD-1483-4DA6-A119-9D5671441803}" = protocol=17 | dir=in | app=c:\program files (x86)\steam\steamapps\common\mass effect 2\binaries\masseffect2.exe |
"{254F8EE3-1364-4901-BA34-0EC0E6B11D09}" = protocol=6 | dir=in | app=c:\program files (x86)\steam\steamapps\common\mass effect 2\docs\ea help\electronic_arts_technical_support.htm |
"{25D2F22E-550A-46D9-A6C2-9DA8936769E3}" = protocol=17 | dir=in | app=c:\program files (x86)\steam\steamapps\common\bully scholarship edition\bully.exe |
"{29BC2782-9B03-46DA-8907-8064DBFC2FB4}" = protocol=6 | dir=in | app=c:\program files (x86)\steam\steamapps\mombootosugardunks\counter-strike source\hl2.exe |
"{32FDF9BB-263E-4866-B1C5-11C17D7D456B}" = protocol=17 | dir=in | app=c:\program files (x86)\steam\steamapps\mombootosugardunks\counter-strike source\hl2.exe |
"{3615867D-97AE-4135-B32A-4B967B329B86}" = dir=in | app=c:\program files (x86)\windows live\messenger\wlcsdk.exe |
"{467B599A-6CFA-4725-A388-3C5EB4D755B2}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartmusic.exe |
"{49CE7B8B-3DFA-4D4F-BC7D-A72A481DFA39}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office12\groove.exe |
"{4B3853C4-499D-4F86-87B4-2662CB09557E}" = protocol=17 | dir=in | app=c:\program files (x86)\steam\steamapps\common\grand theft auto iv\gtaiv\launchgtaiv.exe |
"{5351DC0C-66FC-477C-A270-3B5EBE9669C3}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
"{603AE1FD-6B78-47D3-9A46-BD3EF136A229}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\kernel\clml\clmlsvc.exe |
"{7EE8B55B-1703-43FF-A0A5-EA67FDB605D0}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
"{830AAF03-B7A3-4A0F-9CD1-342D0F218013}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hpdvdsmart.exe |
"{879502FC-4CA1-4ECD-8E6D-56713593EEDE}" = protocol=6 | dir=in | app=c:\program files (x86)\steam\steamapps\common\mass effect 2\masseffect2launcher.exe |
"{91A8922C-413F-488E-95E4-4C7C2F803AC2}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartphoto.exe |
"{9C251171-0F90-4B7E-8033-75DFB4C42D5D}" = protocol=6 | dir=in | app=c:\program files (x86)\steam\steamapps\common\bully scholarship edition\bully.exe |
"{A5A8E2AC-189B-4DFD-9610-C493D3A0CF1A}" = protocol=6 | dir=in | app=c:\program files (x86)\steam\steamapps\common\mass effect 2\binaries\masseffect2.exe |
"{A9DDA8B5-52A0-4AE9-8AD9-A51D7341468C}" = dir=in | app=c:\program files (x86)\cyberlink\powerdirector\pdr.exe |
"{B2097FCB-4099-4E3A-BE5E-9224A4FDAD67}" = protocol=6 | dir=in | app=c:\program files (x86)\steam\steamapps\common\grand theft auto iv\gtaiv\launchgtaiv.exe |
"{C27B98A0-6B12-4D51-96A2-9F61D133DB8C}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office12\groove.exe |
"{C70C2F9E-DFF3-47DB-8E5B-879F2EA22FCD}" = protocol=6 | dir=in | app=c:\program files (x86)\steam\steamapps\common\global agenda live\binaries\globalagenda.exe |
"{C81DB030-3688-4723-BCCD-429868BFDDC1}" = protocol=17 | dir=in | app=c:\program files (x86)\limewire\limewire.exe |
"{D23AD179-836C-4306-8C4A-BDFA0A7D450F}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartvideo.exe |
"{ED9846CD-F72C-4B3F-B366-5455D45F6478}" = protocol=17 | dir=in | app=c:\program files (x86)\steam\steamapps\common\mass effect 2\docs\ea help\electronic_arts_technical_support.htm |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{350AA351-21FA-3270-8B7A-835434E766AD}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
"{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{EE936C7A-EA40-31D5-9B65-8E3E089C3828}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
"{EEB3F6BB-318D-4CE5-989F-8191FCBFB578}" = Ventrilo Client for Windows x64
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"EPSON Printer and Utilities" = EPSON Printer Software
"HP Photosmart Essential" = HP Photosmart Essential 3.0
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"NVIDIA Drivers" = NVIDIA Drivers

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{048298C9-A4D3-490B-9FF9-AB023A9238F3}" = Steam™
"{09633A5E-3089-41A8-9FF1-382171423C5D}" = PSSWCORE
"{15B8AFD9-92E9-4E86-96D9-83FAC510B82E}" = HPPhotoSmartPhotobookWebPack1
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite Deluxe
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{22F761D1-8063-4170-ADF7-2D2F47834CA9}" = VideoToolkit01
"{254C37AA-6B72-4300-84F6-98A82419187E}" = ActiveCheck component for HP Active Support Library
"{26A24AE4-039D-4CA4-87B4-2F83216020FF}" = Java™ 6 Update 20
"{2857dbef-0b50-361c-8690-7d505747009f}" = Webshots Desktop
"{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}" = QuickTime
"{2E376AD9-5C49-4F7D-A0BA-6A44E8FA5A3B}" = Next Generation Visualisations
"{305D4B08-5807-4475-B1C8-D54685534864}" = LightScribeTemplateLabeler
"{3B4E636E-9D65-4D67-BA61-189800823F52}" = Windows Live Communications Platform
"{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{553255F3-78FD-40F1-A6F8-6882140265FE}" = Apple Application Support
"{55979C41-7D6A-49CC-B591-64AC1BBE2C8B}" = HP Picasso Media Center Add-In
"{669D4A35-146B-4314-89F1-1AC3D7B88367}" = HPAsset component for HP Active Support Library
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{6B976ADF-8AE8-434E-B282-A06C7F624D2F}" = Python 2.5.2
"{6C65938D-9456-4D9A-B117-04391A3FA379}" = HP Wireless Comfort Mouse
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{73A43E42-3658-4DD9-8551-FACDA3632538}" = HP Advisor
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7F10292C-A190-4176-A665-A1ED3478DF86}" = LightScribe System Software
"{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}" = Windows Live Essentials
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{8FB1B528-E260-451E-9B55-E9152F94B80B}" = Microsoft Games for Windows - LIVE Redistributable
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_ENTERPRISER_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_ENTERPRISER_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_ENTERPRISER_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISER_{E64BA721-2310-4B55-BE5A-2925F9706192}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-002A-0409-1000-0000000FF1CE}_ENTERPRISER_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISER_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007
"{90120000-00BA-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007
"{90120000-0114-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_ENTERPRISER_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0116-0409-1000-0000000FF1CE}_ENTERPRISER_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_ENTERPRISER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-0030-0000-0000-0000000FF1CE}" = Microsoft Office Enterprise 2007
"{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{9580813D-94B1-4C28-9426-A441E2BB29A5}" = Counter-Strike: Source
"{97ABD26A-3249-46CB-B2E2-F66E64B2E480}" = HP Demo
"{9DBA770F-BF73-4D39-B1DF-6035D95268FC}" = HP Customer Feedback
"{A0640EC2-B97E-4FC1-AD14-227C9E386BB4}" = HP Recovery Manager RSS
"{A85FD55B-891B-4314-97A5-EA96C0BD80B5}" = Windows Live Messenger
"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3
"{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}" = Adobe AIR
"{B83FC356-B7C0-441F-8A4D-D71E088E7974}" = NVIDIA PhysX
"{B9AB88D8-3A09-4A4A-8993-0E2F6F9F294B}" = muvee autoProducer 6.1
"{C27C82E4-9C53-4D76-9ED3-A01A3D5EE679}" = HP Customer Experience Enhancements
"{C4FFCD8D-3A06-E243-2747-2CE771A8B7D4}" = EA Download Manager UI
"{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"{C8FD5BC1-92EF-4C15-92A9-F9AC7F61985F}" = HP Update
"{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"{CE7E3BE0-2DD3-4416-A690-F9E4A99A8CFF}" = HP Active Support Library
"{D74CFE48-087F-46E1-80E6-E2950E1A8DCE}" = HP Photosmart Essential 2.5
"{DB0BB9FA-1B60-4036-8E29-3D56D8085256}" = WOT for Internet Explorer
"{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
"{E535C94A-B87F-4182-BEA8-1E9322078D3E}" = Cards_Calendar_OrderGift_DoMorePlugout
"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F405DC00-37F3-4A5F-97F4-C1310CCEE53A}" = HP Easy Setup - Frontend
"{F6BD194C-4190-4D73-B1B1-C48C99921BFE}" = Windows Live Call
"{F8131A35-47FD-27AD-116D-0E79AF5DE5EE}" = Acrobat.com
"{F97E3841-CA9D-4964-9D64-26066241D26F}" = Microsoft Games for Windows - LIVE
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Shockwave Player" = Adobe Shockwave Player
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"com.ea.Vault.919CACB699904AC5D41B606703500DD39747C02D.1" = EA Download Manager UI
"EA Download Manager" = EA Download Manager
"ENTERPRISER" = Microsoft Office Enterprise 2007
"EPSON Scanner" = EPSON Scan
"Garena" = Garena 2010
"G-Force" = G-Force
"InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
"LimeWire" = LimeWire 5.5.6
"Loki ActiveX Control" = Loki ActiveX Control
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"NIS" = Norton Internet Security
"PC-Doctor for Windows" = Hardware Diagnostic Tools
"SereneScreen Marine Aquarium 2.6_is1" = SereneScreen Marine Aquarium 2.6
"sp41119" = sp41119
"sp41121" = sp41121
"sp44626" = sp44626
"StarCraft" = StarCraft
"StarCraft II Beta" = StarCraft II Beta
"Steam App 12200" = Bully: Scholarship Edition
"Steam App 12210" = Grand Theft Auto IV
"Steam App 17020" = Global Agenda
"Steam App 240" = Counter-Strike: Source
"Steam App 24980" = Mass Effect 2
"Steam App 440" = Team Fortress 2
"Warcraft III" = Warcraft III
"Warhammer Online - Age of Reckoning" = Warhammer Online - Age of Reckoning
"WhiteCap" = WhiteCap
"WinLiveSuite_Wave3" = Windows Live Essentials
"Winmx Community 1" = Winmx Community 1
"World of Warcraft" = World of Warcraft
"Xfire" = Xfire (remove only)

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 08/07/2010 1:27:00 AM | Computer Name = Scotts | Source = WinMgmt | ID = 10
Description =

Error - 08/07/2010 11:09:23 AM | Computer Name = Scotts | Source = WinMgmt | ID = 10
Description =

Error - 08/07/2010 11:27:24 PM | Computer Name = Scotts | Source = WinMgmt | ID = 10
Description =

Error - 10/07/2010 12:21:53 AM | Computer Name = Scotts | Source = WinMgmt | ID = 10
Description =

Error - 10/07/2010 12:43:18 AM | Computer Name = Scotts | Source = WinMgmt | ID = 10
Description =

Error - 10/07/2010 3:20:12 AM | Computer Name = Scotts | Source = WinMgmt | ID = 10
Description =

Error - 10/07/2010 5:09:45 AM | Computer Name = Scotts | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 7.0.6002.18005 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: 10b4 Start Time: 01cb2007ad9da664 Termination Time: 72

Error - 10/07/2010 5:11:59 AM | Computer Name = Scotts | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 7.0.6002.18005 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: 23f0 Start Time: 01cb200fa53c9824 Termination Time: 53

Error - 10/07/2010 3:57:15 PM | Computer Name = Scotts | Source = WinMgmt | ID = 10
Description =

Error - 10/07/2010 5:34:15 PM | Computer Name = Scotts | Source = WinMgmt | ID = 10
Description =

[ OSession Events ]
Error - 25/04/2009 1:26:41 PM | Computer Name = Scotts | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6316.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 3244
seconds with 960 seconds of active time. This session ended with a crash.

Error - 20/10/2009 9:32:24 AM | Computer Name = Scotts | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 125
seconds with 120 seconds of active time. This session ended with a crash.

Error - 04/11/2009 11:15:09 AM | Computer Name = Scotts | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 718
seconds with 120 seconds of active time. This session ended with a crash.

Error - 05/04/2010 7:59:09 PM | Computer Name = Scotts | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 85
seconds with 60 seconds of active time. This session ended with a crash.

Error - 12/04/2010 10:16:42 PM | Computer Name = Scotts | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 106
seconds with 0 seconds of active time. This session ended with a crash.

Error - 13/04/2010 9:38:49 AM | Computer Name = Scotts | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 74
seconds with 60 seconds of active time. This session ended with a crash.

Error - 04/05/2010 9:27:13 AM | Computer Name = Scotts | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 85
seconds with 60 seconds of active time. This session ended with a crash.

Error - 27/05/2010 8:06:42 PM | Computer Name = Scotts | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 38
seconds with 0 seconds of active time. This session ended with a crash.

Error - 07/07/2010 11:42:34 PM | Computer Name = Scotts | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 101
seconds with 0 seconds of active time. This session ended with a crash.

[ System Events ]
Error - 15/07/2010 12:35:32 AM | Computer Name = Scotts | Source = Application Popup | ID = 1060
Description = \??\C:\Users\shelly\AppData\Local\Temp\OFKFC51.tmp has been blocked
from loading due to incompatibility with this system. Please contact your software
vendor for a compatible version of the driver.

Error - 15/07/2010 3:15:47 AM | Computer Name = Scotts | Source = Service Control Manager | ID = 7000
Description =

Error - 15/07/2010 3:15:47 AM | Computer Name = Scotts | Source = Application Popup | ID = 1060
Description = \??\C:\Users\shelly\AppData\Local\Temp\GALC06D.tmp has been blocked
from loading due to incompatibility with this system. Please contact your software
vendor for a compatible version of the driver.

Error - 15/07/2010 6:20:20 AM | Computer Name = Scotts | Source = Service Control Manager | ID = 7000
Description =

Error - 15/07/2010 6:20:20 AM | Computer Name = Scotts | Source = Application Popup | ID = 1060
Description = \??\C:\Users\shelly\AppData\Local\Temp\SKRB662.tmp has been blocked
from loading due to incompatibility with this system. Please contact your software
vendor for a compatible version of the driver.

Error - 15/07/2010 6:29:43 PM | Computer Name = Scotts | Source = Service Control Manager | ID = 7000
Description =

Error - 15/07/2010 6:29:43 PM | Computer Name = Scotts | Source = Application Popup | ID = 1060
Description = \??\C:\Users\shelly\AppData\Local\Temp\QAR8053.tmp has been blocked
from loading due to incompatibility with this system. Please contact your software
vendor for a compatible version of the driver.

Error - 15/07/2010 10:42:35 PM | Computer Name = Scotts | Source = Service Control Manager | ID = 7000
Description =

Error - 15/07/2010 10:42:34 PM | Computer Name = Scotts | Source = Application Popup | ID = 1060
Description = \??\C:\Users\shelly\AppData\Local\Temp\YMW484.tmp has been blocked
from loading due to incompatibility with this system. Please contact your software
vendor for a compatible version of the driver.

Error - 15/07/2010 10:59:19 PM | Computer Name = Scotts | Source = Service Control Manager | ID = 7034
Description =


< End of report >


OTL logfile created on: 15/07/2010 8:08:13 PM - Run 1
OTL by OldTimer - Version 3.2.9.0 Folder = C:\Users\shelly\Desktop
64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6002.18005)
Locale: 00001009 | Country: Canada | Language: ENC | Date Format: dd/MM/yyyy

4.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 60.00% Memory free
8.00 Gb Paging File | 6.00 Gb Available in Paging File | 79.00% Paging File free
Paging file location(s): c:\pagefile.sys 0 0 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 453.45 Gb Total Space | 209.53 Gb Free Space | 46.21% Space Free | Partition Type: NTFS
Drive D: | 12.31 Gb Total Space | 1.28 Gb Free Space | 10.41% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
Drive J: | 111.76 Gb Total Space | 66.00 Gb Free Space | 59.06% Space Free | Partition Type: FAT32

Computer Name: SCOTTS
Current User Name: Shelly
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Include 64bit Scans
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Minimal

========== Processes (SafeList) ==========

PRC - C:\Users\shelly\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files (x86)\Common Files\Steam\SteamService.exe (Valve Corporation)
PRC - C:\Program Files (x86)\Steam\Steam.exe (Valve Corporation)
PRC - C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\ccsvchst.exe (Symantec Corporation)
PRC - C:\Program Files (x86)\AGI\core\4.2.0.10752\AGCoreService.exe (AG Interactive)
PRC - C:\Program Files (x86)\Windows Media Player\wmplayer.exe (Microsoft Corporation)
PRC - C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe (CyberLink Corp.)
PRC - C:\Program Files (x86)\Internet Explorer\ieuser.exe (Microsoft Corporation)
PRC - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
PRC - J:\Webshots\Webshots.scr (Webshots.com)


========== Modules (SafeList) ==========

MOD - C:\Users\shelly\Desktop\OTL.exe (OldTimer Tools)
MOD - C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\asoehook.dll (Symantec Corporation)
MOD - C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\microsoft.vc90.crt\msvcr90.dll (Microsoft Corporation)
MOD - C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\microsoft.vc90.crt\msvcp90.dll (Microsoft Corporation)
MOD - C:\Windows\SysWOW64\msscript.ocx (Microsoft Corporation)


========== Win32 Services (SafeList) ==========

SRV:64bit: - (WinDefend) – C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV - (Steam Client Service) – C:\Program Files (x86)\Common Files\Steam\SteamService.exe (Valve Corporation)
SRV - (WPFFontCache_v0400) – C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe (Microsoft Corporation)
SRV - (clr_optimization_v4.0.30319_64) – C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe (Microsoft Corporation)
SRV - (clr_optimization_v4.0.30319_32) – C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)
SRV - (NIS) – C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe (Symantec Corporation)
SRV - (AGCoreService) – C:\Program Files (x86)\AGI\core\4.2.0.10752\AGCoreService.exe (AG Interactive)
SRV - (IAANTMON) Intel® – C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe (Intel Corporation)
SRV - (Microsoft Office Groove Audit Service) – C:\Program Files (x86)\Microsoft Office\Office12\GrooveAuditService.exe (Microsoft Corporation)


========== Driver Services (SafeList) ==========

DRV:64bit: - (SYMNDISV) – C:\Windows\SysNative\Drivers\NISx64\1008000.029\SYMNDISV.SYS File not found
DRV:64bit: - (SYMFW) – C:\Windows\SysNative\Drivers\NISx64\1008000.029\SYMFW.SYS File not found
DRV:64bit: - (NwlnkFwd) – C:\Windows\SysNative\DRIVERS\nwlnkfwd.sys File not found
DRV:64bit: - (NwlnkFlt) – C:\Windows\SysNative\DRIVERS\nwlnkflt.sys File not found
DRV:64bit: - (IpInIp) – C:\Windows\SysNative\DRIVERS\ipinip.sys File not found
DRV:64bit: - (SYMTDIv) – C:\Windows\SysNative\Drivers\NISx64\1107000.00C\SYMTDIV.SYS (Symantec Corporation)
DRV:64bit: - (SymIRON) – C:\Windows\SysNative\drivers\NISx64\1107000.00C\Ironx64.SYS (Symantec Corporation)
DRV:64bit: - (SymEFA) – C:\Windows\SysNative\drivers\NISx64\1107000.00C\SYMEFA64.SYS (Symantec Corporation)
DRV:64bit: - (SRTSP) – C:\Windows\SysNative\Drivers\NISx64\1107000.00C\SRTSP64.SYS (Symantec Corporation)
DRV:64bit: - (SRTSPX) Symantec Real Time Storage Protection (PEL) – C:\Windows\SysNative\drivers\NISx64\1107000.00C\SRTSPX64.SYS (Symantec Corporation)
DRV:64bit: - (SymEvent) – C:\Windows\SysNative\Drivers\SYMEVENT64x86.SYS (Symantec Corporation)
DRV:64bit: - (ccHP) – C:\Windows\SysNative\drivers\NISx64\1107000.00C\ccHPx64.sys (Symantec Corporation)
DRV:64bit: - (SymDS) – C:\Windows\SysNative\drivers\NISx64\1107000.00C\SYMDS64.SYS (Symantec Corporation)
DRV:64bit: - (netr7364) – C:\Windows\SysNative\DRIVERS\netr7364.sys (Ralink Technology, Corp.)
DRV:64bit: - (iaStor) – C:\Windows\SysNative\drivers\iastor.sys (Intel Corporation)
DRV:64bit: - (HpStm001) – C:\Windows\SysNative\DRIVERS\HpStm001.SYS (Primax Electronics Ltd.)
DRV:64bit: - (RTL8169) – C:\Windows\SysNative\DRIVERS\Rtlh64.sys (Realtek Corporation )
DRV:64bit: - (Ntfs) – C:\Windows\SysNative\Wbem\ntfs.mof ()
DRV - (NAVEX15) – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20100715.003\EX64.SYS (Symantec Corporation)
DRV - (NAVENG) – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20100715.003\ENG64.SYS (Symantec Corporation)
DRV - (IDSVia64) – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\IPSDefs\20100714.003\IDSviA64.sys (Symantec Corporation)
DRV - (eeCtrl) – C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys (Symantec Corporation)
DRV - (EraserUtilRebootDrv) – C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys (Symantec Corporation)
DRV - (BHDrvx64) – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\BASHDefs\20100709.001\BHDrvx64.sys (Symantec Corporation)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…ion&pf=cndt
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…ion&pf=cndt
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…ion&pf=cndt
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…ion&pf=cndt

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…ion&pf=cndt
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ig?source=gama&hl=en
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

FF - HKLM\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\IPSFFPlgn\ [2010/05/25 16:20:44 | 000,000,000 | —D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\coFFPlgn\ [2010/03/24 06:39:05 | 000,000,000 | —D | M]

[2010/02/06 18:23:26 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\Mozilla\Extensions
[2010/02/06 17:46:15 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\Mozilla\Extensions\[removed]

O1 HOSTS File: ([2010/07/09 21:17:57 | 000,000,098 | —- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Groove GFS Browser Helper) - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation)
O2 - BHO: (WOT Helper) - {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - C:\Program Files (x86)\WOT\WOT.dll ()
O3 - HKLM\..\Toolbar: (WOT) - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files (x86)\WOT\WOT.dll ()
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\coieplg.dll (Symantec Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (WOT) - {71576546-354D-41C9-AAE8-31F2EC22BF0D} - C:\Program Files (x86)\WOT\WOT.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\coieplg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [NvCplDaemon] C:\Windows\SysNative\NvCpl.DLL (NVIDIA Corporation)
O4:64bit: - HKLM..\Run: [NvMediaCenter] C:\Windows\SysNative\NvMcTray.DLL (NVIDIA Corporation)
O4:64bit: - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKLM..\Run: [DVDAgent] c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe (CyberLink Corp.)
O4 - HKLM..\Run: [KBD] C:\hp\KBD\KbdStub.exe ()
O4 - HKCU..\Run: [EA Core] C:\Program Files (x86)\Electronic Arts\EADM\Core.exe File not found
O4 - HKCU..\Run: [Steam] c:\program files (x86)\steam\steam.exe (Valve Corporation)
O4 - HKCU..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe File not found
O4 - HKCU..\RunOnce: [Shockwave Updater] C:\Windows\SysWOW64\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1103472 -Mozilla\4.0 ( File not found
O4 - Startup: C:\Users\Shelley\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\LimeWire On Startup.lnk = C:\Program Files (x86)\LimeWire\LimeWire.exe (Lime Wire, LLC)
O4 - Startup: C:\Users\Shelley\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Webshots.lnk = C:\Program Files (x86)\Webshots\3.1.5.7617\Launcher.exe (Webshots.com)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O13 - gopher Prefix: missing
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} http://appldnld.apple.com.edgesuite.net/co…ex/qtplugin.cab (QuickTime Object)
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} http://upload.facebook.com/controls/2008.1…toUploader5.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {4E218431-2F07-40BD-A9D3-035324C1F13F} http://webserver.dyyno.com/tng/dyyno-client/DyynoCAB.CAB (DyynoX Class)
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebook.com/controls/2009.0…oUploader55.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {99FE5072-78AA-4FEE-89BA-69A5FA55343F} http://download.microsoft.com/download/B/3…44/igdtoolx.cab (IGDTester Class)
O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/flas…ent/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} https://www.avdlext.com/dwa7W.cab (Domino Web Access 7 Control)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O18:64bit: - Protocol\Handler\grooveLocalGWS {88FED34C-F0CA-4636-A375-3CB6248B04CD} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wot {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - Reg Error: Key error. File not found
O18 - Protocol\Handler\grooveLocalGWS {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll (Microsoft Corporation)
O18 - Protocol\Handler\wot {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files (x86)\WOT\WOT.dll ()
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Users\shelly\AppData\Roaming\Webshots\The Webshots Desktop\Webshots Wallpaper.bmp
O24 - Desktop BackupWallPaper: C:\Users\shelly\AppData\Roaming\Webshots\The Webshots Desktop\Webshots Wallpaper.bmp
O28 - HKLM ShellExecuteHooks: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2003/04/10 02:49:38 | 000,000,000 | —- | M] () - J:\AUTOEXEC.BAT – [ FAT32 ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] – "%1" %*
O35:64bit: - HKLM\..exefile [open] – "%1" %*
O35 - HKLM\..comfile [open] – "%1" %*
O35 - HKLM\..exefile [open] – "%1" %*
O37:64bit: - HKLM\…com [@ = comfile] – "%1" %*
O37:64bit: - HKLM\…exe [@ = exefile] – "%1" %*
O37 - HKLM\…com [@ = comfile] – "%1" %*
O37 - HKLM\…exe [@ = exefile] – "%1" %*
O37 - HKCU\…exe [@ = exefile] – Reg Error: Key error. File not found

========== Files/Folders - Created Within 30 Days ==========

[2010/07/15 06:48:59 | 000,388,608 | —- | C] (Trend Micro Inc.) – C:\Program Files (x86)\HiJackThis.exe
[2010/07/14 13:24:38 | 000,000,000 | -HSD | C] – C:\Config.Msi
[2010/07/11 10:52:58 | 000,000,000 | —D | C] – C:\Program Files (x86)\ERUNT
[2010/07/11 10:32:32 | 000,000,000 | —D | C] – C:\Program Files (x86)\WOT
[2010/07/11 10:29:35 | 000,446,464 | —- | C] (OldTimer Tools) – C:\Program Files (x86)\TFC.exe
[2010/07/10 21:50:49 | 000,153,376 | —- | C] (Sun Microsystems, Inc.) – C:\Windows\SysWow64\javaws.exe
[2010/07/10 21:50:49 | 000,145,184 | —- | C] (Sun Microsystems, Inc.) – C:\Windows\SysWow64\javaw.exe
[2010/07/10 21:50:49 | 000,145,184 | —- | C] (Sun Microsystems, Inc.) – C:\Windows\SysWow64\java.exe
[2010/07/10 21:02:23 | 000,000,000 | —D | C] – C:\Program Files (x86)\Common Files\Adobe
[2010/07/10 20:58:35 | 000,000,000 | —D | C] – C:\ProgramData\NOS
[2010/07/09 21:24:49 | 000,038,224 | —- | C] (Malwarebytes Corporation) – C:\Windows\SysWow64\drivers\mbamswissarmy.sys
[2010/07/09 21:24:49 | 000,000,000 | —D | C] – C:\ProgramData\Malwarebytes
[2010/07/09 21:24:48 | 000,024,664 | —- | C] (Malwarebytes Corporation) – C:\Windows\SysNative\drivers\mbam.sys
[2010/07/09 21:24:47 | 000,000,000 | —D | C] – C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2010/07/06 01:12:38 | 002,526,056 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\D3DCompiler_43.dll
[2010/07/06 01:12:38 | 002,106,216 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\D3DCompiler_43.dll
[2010/07/06 01:12:38 | 000,527,192 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\XAudio2_7.dll
[2010/07/06 01:12:38 | 000,518,488 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\XAudio2_7.dll
[2010/07/06 01:12:38 | 000,239,960 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\xactengine3_7.dll
[2010/07/06 01:12:38 | 000,176,984 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\xactengine3_7.dll
[2010/07/06 01:12:38 | 000,077,656 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\XAPOFX1_5.dll
[2010/07/06 01:12:38 | 000,074,072 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\XAPOFX1_5.dll
[2010/07/06 01:12:36 | 001,907,552 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\d3dcsx_43.dll
[2010/07/06 01:12:36 | 001,868,128 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\d3dcsx_43.dll
[2010/07/06 01:12:35 | 000,276,832 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\d3dx11_43.dll
[2010/07/06 01:12:35 | 000,248,672 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\d3dx11_43.dll
[2010/07/06 01:12:34 | 002,401,112 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\D3DX9_43.dll
[2010/07/06 01:12:34 | 001,998,168 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\D3DX9_43.dll
[2010/07/06 01:12:34 | 000,511,328 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\d3dx10_43.dll
[2010/07/06 01:12:34 | 000,470,880 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\d3dx10_43.dll
[2010/07/06 01:12:33 | 000,530,776 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\XAudio2_6.dll
[2010/07/06 01:12:33 | 000,528,216 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\XAudio2_6.dll
[2010/07/06 01:12:33 | 000,078,680 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\XAPOFX1_4.dll
[2010/07/06 01:12:33 | 000,074,072 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\XAPOFX1_4.dll
[2010/07/06 01:12:32 | 000,238,936 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\xactengine3_6.dll
[2010/07/06 01:12:32 | 000,176,984 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\xactengine3_6.dll
[2010/07/06 01:12:32 | 000,024,920 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\X3DAudio1_7.dll
[2010/07/06 01:12:32 | 000,022,360 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\X3DAudio1_7.dll
[2010/07/06 01:12:30 | 000,517,960 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\XAudio2_5.dll
[2010/07/06 01:12:30 | 000,515,416 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\XAudio2_5.dll
[2010/07/06 01:12:28 | 000,238,936 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\xactengine3_5.dll
[2010/07/06 01:12:28 | 000,176,968 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\xactengine3_5.dll
[2010/07/06 01:12:27 | 002,582,888 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\D3DCompiler_42.dll
[2010/07/06 01:12:27 | 001,974,616 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\D3DCompiler_42.dll
[2010/07/06 01:12:26 | 005,554,512 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\d3dcsx_42.dll
[2010/07/06 01:12:26 | 005,501,792 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\d3dcsx_42.dll
[2010/07/06 01:12:26 | 000,285,024 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\d3dx11_42.dll
[2010/07/06 01:12:26 | 000,235,344 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\d3dx11_42.dll
[2010/07/06 01:12:25 | 002,475,352 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\D3DX9_42.dll
[2010/07/06 01:12:25 | 000,523,088 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\d3dx10_42.dll
[2010/07/06 01:12:24 | 005,425,496 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\D3DX9_41.dll
[2010/07/06 01:12:24 | 002,430,312 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\D3DCompiler_41.dll
[2010/07/06 01:12:24 | 001,846,632 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\D3DCompiler_41.dll
[2010/07/06 01:12:24 | 000,520,544 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\d3dx10_41.dll
[2010/07/06 01:12:24 | 000,453,456 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\d3dx10_41.dll
[2010/07/06 01:12:23 | 000,521,560 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\XAudio2_4.dll
[2010/07/06 01:12:23 | 000,174,936 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\xactengine3_4.dll
[2010/07/06 01:12:23 | 000,073,544 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\XAPOFX1_3.dll
[2010/07/06 01:12:23 | 000,069,464 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\XAPOFX1_3.dll
[2010/07/06 01:12:23 | 000,024,920 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\X3DAudio1_6.dll
[2010/07/06 01:12:22 | 002,605,920 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\D3DCompiler_40.dll
[2010/07/06 01:12:22 | 002,036,576 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\D3DCompiler_40.dll
[2010/07/06 01:12:22 | 000,519,000 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\d3dx10_40.dll
[2010/07/06 01:12:22 | 000,452,440 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\d3dx10_40.dll
[2010/07/06 01:12:21 | 005,631,312 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\D3DX9_40.dll
[2010/07/06 01:12:21 | 004,379,984 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\D3DX9_40.dll
[2010/07/06 01:12:19 | 000,518,480 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\XAudio2_3.dll
[2010/07/06 01:12:19 | 000,514,384 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\XAudio2_3.dll
[2010/07/06 01:12:19 | 000,074,576 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\XAPOFX1_2.dll
[2010/07/06 01:12:19 | 000,070,992 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\XAPOFX1_2.dll
[2010/07/06 01:12:17 | 000,235,856 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\xactengine3_3.dll
[2010/07/06 01:12:17 | 000,175,440 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\xactengine3_3.dll
[2010/07/06 01:12:16 | 000,025,936 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\X3DAudio1_5.dll
[2010/07/06 01:12:16 | 000,023,376 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\X3DAudio1_5.dll
[2010/07/06 01:09:51 | 000,000,000 | —D | C] – C:\Windows\SysWow64\directx
[2010/06/23 03:02:59 | 001,942,856 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\dfshim.dll
[2010/06/23 03:02:59 | 001,130,824 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\dfshim.dll
[2010/06/23 03:02:59 | 000,320,352 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\PresentationHost.exe
[2010/06/23 03:02:59 | 000,295,264 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\PresentationHost.exe
[2010/06/23 03:02:59 | 000,109,912 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\PresentationHostProxy.dll
[2010/06/23 03:02:59 | 000,099,176 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\PresentationHostProxy.dll
[2010/06/23 03:02:59 | 000,049,472 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\netfxperf.dll
[2010/06/23 03:02:59 | 000,048,960 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\netfxperf.dll
[2010/06/22 18:42:33 | 004,240,384 | —- | C] (Microsoft) – C:\Windows\SysWow64\GameUXLegacyGDFs.dll
[2010/06/22 18:42:33 | 004,240,384 | —- | C] (Microsoft) – C:\Windows\SysNative\GameUXLegacyGDFs.dll
[2010/06/22 18:42:33 | 000,032,256 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\Apphlpdm.dll
[2010/06/22 18:42:33 | 000,028,672 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\Apphlpdm.dll
[2010/06/22 07:58:38 | 000,000,000 | —D | C] – C:\ProgramData\SITEguard
[2010/06/22 07:57:48 | 000,000,000 | —D | C] – C:\ProgramData\STOPzilla!
[2010/06/22 07:57:48 | 000,000,000 | —D | C] – C:\Program Files (x86)\Common Files\iS3
[2010/06/19 13:11:39 | 000,000,000 | —D | C] – C:\Program Files (x86)\Garena

========== Files - Modified Within 30 Days ==========

[2010/07/15 20:12:32 | 008,912,896 | -HS- | M] () – C:\Users\shelly\NTUSER.DAT
[2010/07/15 20:07:35 | 000,707,392 | —- | M] () – C:\Windows\SysNative\PerfStringBackup.INI
[2010/07/15 20:07:35 | 000,611,664 | —- | M] () – C:\Windows\SysNative\perfh009.dat
[2010/07/15 20:07:35 | 000,109,112 | —- | M] () – C:\Windows\SysNative\perfc009.dat
[2010/07/15 20:02:45 | 000,002,641 | —- | M] () – C:\Users\shelly\Application Data\Microsoft\Internet Explorer\Quick Launch\Microsoft Office Outlook 2007.lnk
[2010/07/15 20:01:17 | 000,003,616 | -H– | M] () – C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2010/07/15 20:01:17 | 000,003,616 | -H– | M] () – C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2010/07/15 20:01:14 | 000,000,006 | -H– | M] () – C:\Windows\tasks\SA.DAT
[2010/07/15 20:01:12 | 000,067,584 | –S- | M] () – C:\Windows\bootstat.dat
[2010/07/15 19:59:58 | 000,524,288 | -HS- | M] () – C:\Users\shelly\NTUSER.DAT{c328fef1-6a85-11db-9fbd-cf3689cba3de}.TMContainer00000000000000000001.regtrans-ms
[2010/07/15 19:59:58 | 000,065,536 | -HS- | M] () – C:\Users\shelly\NTUSER.DAT{c328fef1-6a85-11db-9fbd-cf3689cba3de}.TM.blf
[2010/07/15 10:16:13 | 000,000,436 | -H– | M] () – C:\Windows\tasks\User_Feed_Synchronization-{CC5584E8-3D52-4E2E-89EE-0EC491BDAA3F}.job
[2010/07/15 06:49:00 | 000,388,608 | —- | M] (Trend Micro Inc.) – C:\Program Files (x86)\HiJackThis.exe
[2010/07/11 10:29:38 | 000,446,464 | —- | M] (OldTimer Tools) – C:\Program Files (x86)\TFC.exe
[2010/07/11 10:02:47 | 000,429,416 | —- | M] () – C:\Windows\SysNative\FNTCACHE.DAT
[2010/07/10 21:50:42 | 000,411,368 | —- | M] (Sun Microsystems, Inc.) – C:\Windows\SysWow64\deployJava1.dll
[2010/07/10 21:50:42 | 000,153,376 | —- | M] (Sun Microsystems, Inc.) – C:\Windows\SysWow64\javaws.exe
[2010/07/10 21:50:42 | 000,145,184 | —- | M] (Sun Microsystems, Inc.) – C:\Windows\SysWow64\javaw.exe
[2010/07/10 21:50:42 | 000,145,184 | —- | M] (Sun Microsystems, Inc.) – C:\Windows\SysWow64\java.exe
[2010/07/09 21:24:52 | 000,000,852 | —- | M] () – C:\Users\shelly\Application Data\Microsoft\Internet Explorer\Quick Launch\Malwarebytes' Anti-Malware.lnk
[2010/06/26 15:34:38 | 000,000,187 | —- | M] () – C:\Users\shelly\Application Data\Microsoft\Internet Explorer\Quick Launch\FIRELITE (J) - Shortcut.lnk
[2010/06/22 09:36:26 | 000,016,416 | —- | M] () – C:\Windows\SysNative\drivers\kgpcpy.cfg

========== Files Created - No Company Name ==========

[2010/07/09 21:24:52 | 000,000,852 | —- | C] () – C:\Users\shelly\Application Data\Microsoft\Internet Explorer\Quick Launch\Malwarebytes' Anti-Malware.lnk
[2010/06/26 15:34:38 | 000,000,187 | —- | C] () – C:\Users\shelly\Application Data\Microsoft\Internet Explorer\Quick Launch\FIRELITE (J) - Shortcut.lnk
[2010/06/22 08:03:05 | 000,016,416 | —- | C] () – C:\Windows\SysNative\drivers\kgpcpy.cfg
[2010/04/02 17:17:34 | 000,179,091 | —- | C] () – C:\Windows\SysWow64\xlive.dll.cat
[2010/02/07 11:11:26 | 000,700,310 | —- | C] () – C:\Windows\SysWow64\PerfStringBackup.INI
[2010/02/07 11:07:35 | 000,001,867 | —- | C] () – C:\Windows\SysWow64\oledlg.ini
[2009/09/23 15:40:04 | 000,117,248 | —- | C] () – C:\Windows\SysWow64\EhStorAuthn.dll
[2009/09/23 15:39:22 | 000,368,640 | —- | C] () – C:\Windows\SysWow64\msjetoledb40.dll
[2009/09/20 19:22:32 | 000,000,045 | —- | C] () – C:\Windows\quicken.ini
[2009/08/03 01:21:54 | 000,197,912 | —- | C] () – C:\Windows\SysWow64\physxcudart_20.dll
[2009/08/03 01:21:54 | 000,058,648 | —- | C] () – C:\Windows\SysWow64\AgCPanelTraditionalChinese.dll
[2009/08/03 01:21:54 | 000,058,648 | —- | C] () – C:\Windows\SysWow64\AgCPanelSwedish.dll
[2009/08/03 01:21:54 | 000,058,648 | —- | C] () – C:\Windows\SysWow64\AgCPanelSpanish.dll
[2009/08/03 01:21:54 | 000,058,648 | —- | C] () – C:\Windows\SysWow64\AgCPanelSimplifiedChinese.dll
[2009/08/03 01:21:54 | 000,058,648 | —- | C] () – C:\Windows\SysWow64\AgCPanelPortugese.dll
[2009/08/03 01:21:54 | 000,058,648 | —- | C] () – C:\Windows\SysWow64\AgCPanelKorean.dll
[2009/08/03 01:21:54 | 000,058,648 | —- | C] () – C:\Windows\SysWow64\AgCPanelJapanese.dll
[2009/08/03 01:21:52 | 000,058,648 | —- | C] () – C:\Windows\SysWow64\AgCPanelGerman.dll
[2009/08/03 01:21:52 | 000,058,648 | —- | C] () – C:\Windows\SysWow64\AgCPanelFrench.dll
[2009/04/14 11:18:40 | 000,041,808 | —- | C] () – C:\Windows\SysWow64\xfcodec.dll
[2008/08/21 00:42:25 | 000,339,968 | —- | C] () – C:\Windows\SysWow64\pythoncom25.dll
[2008/08/21 00:42:25 | 000,114,688 | —- | C] () – C:\Windows\SysWow64\pywintypes25.dll
[2008/01/20 19:50:05 | 000,060,124 | —- | C] () – C:\Windows\SysWow64\tcpmon.ini

========== LOP Check ==========

[2010/02/06 18:22:05 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\agi
[2010/02/06 18:22:14 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\LimeWire
[2009/02/17 22:02:15 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\PeerNetworking
[2010/02/06 18:23:26 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\SoundSpectrum
[2010/02/06 18:23:26 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\TELUS
[2010/02/06 18:23:26 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\Template
[2010/02/06 18:23:27 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\Webshots
[2010/02/06 18:23:30 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\WinBatch
[2010/07/15 19:59:47 | 000,032,638 | —- | M] () – C:\Windows\Tasks\SCHEDLGU.TXT
[2010/07/15 10:16:13 | 000,000,436 | -H– | M] () – C:\Windows\Tasks\User_Feed_Synchronization-{CC5584E8-3D52-4E2E-89EE-0EC491BDAA3F}.job

========== Purity Check ==========


< End of report >


Thanks for your help again!
Shelley

PS: I don't know if this matters, but have two user files; shelly was created when I bought the computer - the tech who set it up spelled my name wrong so I set up another user file – shelley – but I don't use it.
Hi, sorry about the delay in getting to your problem! Need a hand still?

:welcome:

My name is NightWizard and I will be your helper. :)

While I go through your log, I would very much appreciate it if you read the following.

  • I aim provide you with the best instructions possible to resolve your issue. However, I ask that you understand that malware is complex and the process usually takes a few attempts before successfully cleaning everything out. In severe cases cleaning may not be possible and a reformat may be our only option.
  • If you are unresponsive to this thread within three days, the thread will be locked due to inactivity. However, if you will be away, let us know and we will be sure to keep the thread open.
  • Please do not make any new threads about this issue here or any other malware removal forum; it wastes other helpers' time and it can be dangerous for your PC.
  • If you don't understand a set of instructions or you are having trouble performing some of the fix, don't panic! Let me know and I will be happy to help in any way I can.
  • Please remember that the absence of symptoms does not mean you are clean. I request that you stick to this log until the very end - I will inform you when your system is clean.
  • Please do not use any tools other than the ones I instruct you to use. Some of the tools available can be dangerous if used incorrectly.

Please be advised that I am still in training at this forum. My posts will be checked by experts before I post in this thread. This is to ensure you get the best possible help available. This may cause delay however I will do my best to limit the time gaps between posts.



Thanks for choosing WhatTheTech and I will be back with a fix shortly! :)


-NightWizard
Hi oceanfan,

Again sorry for the delay. Please work through the following steps:

Since you are running Windows Vista/7 you will need to run any tools we use as administrator.
To do this right click the icon of the tool and click "Run as Administrator"



P2P Programs:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

LimeWire


References for the risk of these programs can be found in these links:
http://www.microsoft.com/windows/ie/commun…protection.mspx
http://www.techweb.com/wire/160500554
http://www.internetworldstats.com/articles/art053.htm

Note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

My recommendation is you go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red).

If you choose not to remove them, please do not use them until this computer is clean.




1. OTL Fix:
Run OTL.exe
  • Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL

    :OTL
    O4 - HKCU..\Run: [EA Core] C:\Program Files (x86)\Electronic Arts\EADM\Core.exe File not found
    O4 - HKCU..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe File not found
    O4 - HKCU..\RunOnce: [Shockwave Updater] C:\Windows\SysWOW64\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1103472 -Mozilla\4.0 ( File not found
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
    O18:64bit: - Protocol\Handler\grooveLocalGWS {88FED34C-F0CA-4636-A375-3CB6248B04CD} - Reg Error: Key error. File not found
    O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
    O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
    O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
    O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
    O18:64bit: - Protocol\Handler\wot {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - Reg Error: Key error. File not found
    O37 - HKCU\…exe [@ = exefile] – Reg Error: Key error. File not found
    :Services
    
    :Reg
    
    :Files
    
    :Commands
    [purity]
    [emptytemp]
    [emptyflash]
    [start explorer]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done
  • Then post a new OTL log ( dont check the boxes beside LOP Check or Purity this time )


2. Updated FULL Malwarebytes scan:
Please launch Malwarebytes Anti-malware.
  • Once the program has loaded click the "Update taband then "Check for Updates" if any are found they will be downloaded. When prompted click Ok to install the updates.
  • After updating navigate to the main menu and check Perform Full Scan, then click Scan.
    The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to restart. Restart if it tells you to.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.


3. Kaspersky Online Scan:
Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.

2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.
3. Click Run at the Security prompt.

The program will then begin downloading and installing and will also update the database.
Please be patient as this can take quite a long time to download.
  • Once the update is complete, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, adware, dialers, and other riskware
    • Archives
    • E-mail databases
  • Click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View report… at the bottom.
  • Click the Save report… button.

    [external image: Posted Image]

  • Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply


In your next reply please include:
  • The OTL log.
  • The MBAM log.
  • The Kaspersky log.

Also how are things running?

Cheers! :thumbup:
Here it the OTL log … I'm running the full scan with Malwarebytes now All processes killed ========== OTL ========== Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\EA Core deleted successfully. Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\WMPNSCFG deleted successfully. Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce\\Shockwave Updater deleted successfully. Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\\NoActiveDesktop deleted successfully. Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\\NoActiveDesktopChanges deleted successfully. Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7} C:\Windows\Downloaded Program Files\gp.inf not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\grooveLocalGWS\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{88FED34C-F0CA-4636-A375-3CB6248B04CD}\ deleted successfully. File {88FED34C-F0CA-4636-A375-3CB6248B04CD} - Reg Error: Key error. File not found not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{828030A1-22C1-4009-854F-8E305202313F}\ deleted successfully. File {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-help\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{314111c7-a502-11d2-bbca-00c04f8ec294}\ deleted successfully. File {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-itss\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0A9007C0-4076-11D3-8789-0000F8105754}\ deleted successfully. File {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{828030A1-22C1-4009-854F-8E305202313F}\ not found. File {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wot\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C2A44D6B-CB9F-4663-88A6-DF2F26E4D952}\ deleted successfully. File {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - Reg Error: Key error. File not found not found. Registry key HKEY_CURRENT_USER\Software\Classes\.exe\ deleted successfully. Registry key HKEY_CURRENT_USER\Software\Classes\exefile\ not found. HKEY_LOCAL_MACHINE\Software\Classes\.exe\\|exefile /E : value set successfully! ========== SERVICES/DRIVERS ========== ========== REGISTRY ========== ========== FILES ========== ========== COMMANDS ========== [EMPTYTEMP] User: All Users User: Default User: Default User User: Public User: Shelley User: Shelly %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32 (64bit) .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 180649 bytes %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 32902 bytes RecycleBin emptied: 0 bytes Total Files Cleaned = 0.00 mb [EMPTYFLASH] User: All Users User: Default User: Default User User: Public User: Shelley User: Shelly Total Flash Files Cleaned = 0.00 mb OTL by OldTimer - Version 3.2.9.0 log created on 07222010_062259 Files\Folders moved on Reboot… Registry entries deleted on Reboot…
Here is the MBAM log Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4338 Windows 6.0.6002 Service Pack 2 Internet Explorer 7.0.6002.18005 22/07/2010 8:18:42 PM mbam-log-2010-07-22 (20-18-42).txt Scan type: Full scan (C:\|D:\|J:\|) Objects scanned: 422877 Time elapsed: 2 hour(s), 14 minute(s), 28 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
Sorry it took so long … I had started the scan twice before, but had to stop and start again Here it is ——————————————————————————– KASPERSKY ONLINE SCANNER 7.0: scan report Friday, July 23, 2010 Operating system: Microsoft Windows Vista Home Premium Edition, 64-bit Service Pack 2 (build 6002) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Friday, July 23, 2010 05:03:30 Records in database: 4229778 ——————————————————————————– Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: C:\ D:\ E:\ F:\ G:\ H:\ I:\ J:\ Scan statistics: Objects scanned: 293974 Threats found: 1 Infected objects found: 1 Suspicious objects found: 0 Scan duration: 04:15:35 File name / Threat / Threats count C:\Users\Shelley\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\51\184340f3-18533b46 Infected: Exploit.Java.Agent.f 1 Selected area has been scanned.
Hi oceanfan,

So sorry for the delay, it seems I did not receive an email notification that you replied to your thread. Please do this:

Run OTL.exe
  • Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL

    :Files
    C:\Users\Shelley\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\51\184340f3-18533b46
    
    :Commands
    [purity]
    [emptytemp]
    [emptyflash]
    [start explorer]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done
  • Then post a new OTL log ( dont check the boxes beside LOP Check or Purity this time )

In your next reply please include:
  • The OTL log.
  • How is your PC running now?
Cheers! :thumbup:
All processes killed ========== FILES ========== C:\Users\Shelley\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\51\184340f3-18533b46 moved successfully. ========== COMMANDS ========== [EMPTYTEMP] User: All Users User: Default User: Default User User: Public User: Shelley User: Shelly %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32 (64bit) .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 416 bytes %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 32902 bytes RecycleBin emptied: 0 bytes Total Files Cleaned = 0.00 mb [EMPTYFLASH] User: All Users User: Default User: Default User User: Public User: Shelley User: Shelly Total Flash Files Cleaned = 0.00 mb OTL by OldTimer - Version 3.2.9.0 log created on 07272010_062537 Files\Folders moved on Reboot… Registry entries deleted on Reboot…
Hi oceanfan,


Could you please do another custom scan with OTL and post the log here. To do this:

Please open OTL;
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Under the Custom Scan box paste this in;

    netsvcs
    drivers32 /all
    %SYSTEMDRIVE%\*.*
    %systemroot%\system32\*.wt
    %systemroot%\system32\*.ruy
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\Fonts\*.ini
    %systemroot%\Fonts\*.ini2
    %systemroot%\system32\spool\prtprocs\w32x86\*.tmp
    %systemroot%\system32\Spool\prtprocs\w32x86\*.dll
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\user32.dll /md5
    %systemroot%\system32\ws2_32.dll /md5
    %systemroot%\system32\ws2help.dll /md5
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs


  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them if you need to start a new topic.

Please let me know how your PC is running!
Hello

Here is the OTL.txt file, but it didn't create an estras file

OTL logfile created on: 27/07/2010 7:28:51 PM - Run 2
OTL by OldTimer - Version 3.2.9.0 Folder = C:\Users\shelly\Desktop
64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6002.18005)
Locale: 00001009 | Country: Canada | Language: ENC | Date Format: dd/MM/yyyy

4.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 54.00% Memory free
10.00 Gb Paging File | 8.00 Gb Available in Paging File | 83.00% Paging File free
Paging file location(s): c:\pagefile.sys 6141 6141 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 453.45 Gb Total Space | 205.23 Gb Free Space | 45.26% Space Free | Partition Type: NTFS
Drive D: | 12.31 Gb Total Space | 1.28 Gb Free Space | 10.39% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
Drive J: | 111.76 Gb Total Space | 66.00 Gb Free Space | 59.06% Space Free | Partition Type: FAT32

Computer Name: SCOTTS
Current User Name: Shelly
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Include 64bit Scans
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 90 Days
Output = Minimal
Quick Scan

========== Processes (SafeList) ==========

PRC - C:\Program Files (x86)\Common Files\Steam\SteamService.exe (Valve Corporation)
PRC - C:\Users\shelly\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files (x86)\Steam\Steam.exe (Valve Corporation)
PRC - C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\ccsvchst.exe (Symantec Corporation)
PRC - C:\Program Files (x86)\AGI\core\4.2.0.10752\AGCoreService.exe (AG Interactive)
PRC - C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe (CyberLink Corp.)
PRC - C:\Program Files (x86)\Internet Explorer\ieuser.exe (Microsoft Corporation)
PRC - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
PRC - J:\Webshots\Webshots.scr (Webshots.com)


========== Modules (SafeList) ==========

MOD - C:\Users\shelly\Desktop\OTL.exe (OldTimer Tools)
MOD - C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\asoehook.dll (Symantec Corporation)
MOD - C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\microsoft.vc90.crt\msvcr90.dll (Microsoft Corporation)
MOD - C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\microsoft.vc90.crt\msvcp90.dll (Microsoft Corporation)
MOD - C:\Windows\SysWOW64\msscript.ocx (Microsoft Corporation)


========== Win32 Services (SafeList) ==========

SRV:64bit: - (WinDefend) – C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV - (Steam Client Service) – C:\Program Files (x86)\Common Files\Steam\SteamService.exe (Valve Corporation)
SRV - (WPFFontCache_v0400) – C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe (Microsoft Corporation)
SRV - (clr_optimization_v4.0.30319_64) – C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe (Microsoft Corporation)
SRV - (clr_optimization_v4.0.30319_32) – C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)
SRV - (NIS) – C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe (Symantec Corporation)
SRV - (AGCoreService) – C:\Program Files (x86)\AGI\core\4.2.0.10752\AGCoreService.exe (AG Interactive)
SRV - (IAANTMON) Intel® – C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe (Intel Corporation)
SRV - (Microsoft Office Groove Audit Service) – C:\Program Files (x86)\Microsoft Office\Office12\GrooveAuditService.exe (Microsoft Corporation)


========== Driver Services (SafeList) ==========

DRV:64bit: - (SYMNDISV) – C:\Windows\SysNative\Drivers\NISx64\1008000.029\SYMNDISV.SYS File not found
DRV:64bit: - (SYMFW) – C:\Windows\SysNative\Drivers\NISx64\1008000.029\SYMFW.SYS File not found
DRV:64bit: - (NwlnkFwd) – C:\Windows\SysNative\DRIVERS\nwlnkfwd.sys File not found
DRV:64bit: - (NwlnkFlt) – C:\Windows\SysNative\DRIVERS\nwlnkflt.sys File not found
DRV:64bit: - (IpInIp) – C:\Windows\SysNative\DRIVERS\ipinip.sys File not found
DRV:64bit: - (SYMTDIv) – C:\Windows\SysNative\Drivers\NISx64\1107000.00C\SYMTDIV.SYS (Symantec Corporation)
DRV:64bit: - (SymIRON) – C:\Windows\SysNative\drivers\NISx64\1107000.00C\Ironx64.SYS (Symantec Corporation)
DRV:64bit: - (SymEFA) – C:\Windows\SysNative\drivers\NISx64\1107000.00C\SYMEFA64.SYS (Symantec Corporation)
DRV:64bit: - (SRTSP) – C:\Windows\SysNative\Drivers\NISx64\1107000.00C\SRTSP64.SYS (Symantec Corporation)
DRV:64bit: - (SRTSPX) Symantec Real Time Storage Protection (PEL) – C:\Windows\SysNative\drivers\NISx64\1107000.00C\SRTSPX64.SYS (Symantec Corporation)
DRV:64bit: - (SymEvent) – C:\Windows\SysNative\Drivers\SYMEVENT64x86.SYS (Symantec Corporation)
DRV:64bit: - (ccHP) – C:\Windows\SysNative\drivers\NISx64\1107000.00C\ccHPx64.sys (Symantec Corporation)
DRV:64bit: - (SymDS) – C:\Windows\SysNative\drivers\NISx64\1107000.00C\SYMDS64.SYS (Symantec Corporation)
DRV:64bit: - (netr7364) – C:\Windows\SysNative\DRIVERS\netr7364.sys (Ralink Technology, Corp.)
DRV:64bit: - (iaStor) – C:\Windows\SysNative\drivers\iastor.sys (Intel Corporation)
DRV:64bit: - (HpStm001) – C:\Windows\SysNative\DRIVERS\HpStm001.SYS (Primax Electronics Ltd.)
DRV:64bit: - (RTL8169) – C:\Windows\SysNative\DRIVERS\Rtlh64.sys (Realtek Corporation )
DRV:64bit: - (Ntfs) – C:\Windows\SysNative\Wbem\ntfs.mof ()
DRV - (NAVEX15) – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20100727.032\EX64.SYS (Symantec Corporation)
DRV - (NAVENG) – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20100727.032\ENG64.SYS (Symantec Corporation)
DRV - (IDSVia64) – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\IPSDefs\20100726.001\IDSviA64.sys (Symantec Corporation)
DRV - (eeCtrl) – C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys (Symantec Corporation)
DRV - (EraserUtilRebootDrv) – C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys (Symantec Corporation)
DRV - (BHDrvx64) – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\BASHDefs\20100709.001\BHDrvx64.sys (Symantec Corporation)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…ion&pf=cndt
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…ion&pf=cndt
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…ion&pf=cndt
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…ion&pf=cndt

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…ion&pf=cndt
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ig?source=gama&hl=en
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

FF - HKLM\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\IPSFFPlgn\ [2010/05/25 16:20:44 | 000,000,000 | —D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\coFFPlgn\ [2010/03/24 06:39:05 | 000,000,000 | —D | M]

[2010/02/06 18:23:26 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\Mozilla\Extensions
[2010/02/06 17:46:15 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\Mozilla\Extensions\[removed]

O1 HOSTS File: ([2010/07/09 21:17:57 | 000,000,098 | —- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Groove GFS Browser Helper) - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation)
O2 - BHO: (WOT Helper) - {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - C:\Program Files (x86)\WOT\WOT.dll ()
O3 - HKLM\..\Toolbar: (WOT) - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files (x86)\WOT\WOT.dll ()
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\coieplg.dll (Symantec Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (WOT) - {71576546-354D-41C9-AAE8-31F2EC22BF0D} - C:\Program Files (x86)\WOT\WOT.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\coieplg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [NvCplDaemon] C:\Windows\SysNative\NvCpl.DLL (NVIDIA Corporation)
O4:64bit: - HKLM..\Run: [NvMediaCenter] C:\Windows\SysNative\NvMcTray.DLL (NVIDIA Corporation)
O4:64bit: - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKLM..\Run: [DVDAgent] c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe (CyberLink Corp.)
O4 - HKLM..\Run: [KBD] C:\hp\KBD\KbdStub.exe ()
O4 - HKCU..\Run: [Steam] c:\program files (x86)\steam\steam.exe (Valve Corporation)
O4 - Startup: C:\Users\Shelley\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\LimeWire On Startup.lnk = C:\Program Files (x86)\LimeWire\LimeWire.exe (Lime Wire, LLC)
O4 - Startup: C:\Users\Shelley\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Webshots.lnk = C:\Program Files (x86)\Webshots\3.1.5.7617\Launcher.exe (Webshots.com)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O13 - gopher Prefix: missing
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} http://appldnld.apple.com.edgesuite.net/co…ex/qtplugin.cab (QuickTime Object)
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} http://upload.facebook.com/controls/2008.1…toUploader5.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {4E218431-2F07-40BD-A9D3-035324C1F13F} http://webserver.dyyno.com/tng/dyyno-client/DyynoCAB.CAB (DyynoX Class)
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebook.com/controls/2009.0…oUploader55.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {99FE5072-78AA-4FEE-89BA-69A5FA55343F} http://download.microsoft.com/download/B/3…44/igdtoolx.cab (IGDTester Class)
O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/flas…ent/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} https://www.avdlext.com/dwa7W.cab (Domino Web Access 7 Control)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Users\shelly\AppData\Roaming\Webshots\The Webshots Desktop\Webshots Wallpaper.bmp
O24 - Desktop BackupWallPaper: C:\Users\shelly\AppData\Roaming\Webshots\The Webshots Desktop\Webshots Wallpaper.bmp
O28 - HKLM ShellExecuteHooks: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2003/04/10 02:49:38 | 000,000,000 | —- | M] () - J:\AUTOEXEC.BAT – [ FAT32 ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] – "%1" %*
O35:64bit: - HKLM\..exefile [open] – "%1" %*
O35 - HKLM\..comfile [open] – "%1" %*
O35 - HKLM\..exefile [open] – "%1" %*
O37:64bit: - HKLM\…com [@ = comfile] – "%1" %*
O37:64bit: - HKLM\…exe [@ = exefile] – "%1" %*
O37 - HKLM\…com [@ = comfile] – "%1" %*
O37 - HKLM\…exe [@ = exefile] – "%1" %*


Drivers32:64bit: aux - wdmaud.drv (Microsoft Corporation)
Drivers32:64bit: aux1 - wdmaud.drv (Microsoft Corporation)
Drivers32:64bit: aux2 - wdmaud.drv (Microsoft Corporation)
Drivers32:64bit: aux3 - wdmaud.drv (Microsoft Corporation)
Drivers32:64bit: midi - wdmaud.drv (Microsoft Corporation)
Drivers32:64bit: midi1 - wdmaud.drv (Microsoft Corporation)
Drivers32:64bit: midi2 - wdmaud.drv (Microsoft Corporation)
Drivers32:64bit: midi3 - wdmaud.drv (Microsoft Corporation)
Drivers32:64bit: midimapper - midimap.dll (Microsoft Corporation)
Drivers32:64bit: mixer - wdmaud.drv (Microsoft Corporation)
Drivers32:64bit: mixer1 - wdmaud.drv (Microsoft Corporation)
Drivers32:64bit: mixer2 - wdmaud.drv (Microsoft Corporation)
Drivers32:64bit: mixer3 - wdmaud.drv (Microsoft Corporation)
Drivers32:64bit: msacm.imaadpcm - imaadp32.acm (Microsoft Corporation)
Drivers32:64bit: msacm.l3acm - C:\Windows\System32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32:64bit: msacm.msadpcm - msadp32.acm (Microsoft Corporation)
Drivers32:64bit: msacm.msg711 - msg711.acm (Microsoft Corporation)
Drivers32:64bit: msacm.msgsm610 - msgsm32.acm (Microsoft Corporation)
Drivers32:64bit: vidc.i420 - iyuv_32.dll (Microsoft Corporation)
Drivers32:64bit: vidc.iyuv - iyuv_32.dll (Microsoft Corporation)
Drivers32:64bit: vidc.mrle - msrle32.dll (Microsoft Corporation)
Drivers32:64bit: vidc.msvc - msvidc32.dll (Microsoft Corporation)
Drivers32:64bit: vidc.uyvy - msyuv.dll (Microsoft Corporation)
Drivers32:64bit: VIDC.XFR1 - xfcodec64.dll ()
Drivers32:64bit: vidc.yuy2 - msyuv.dll (Microsoft Corporation)
Drivers32:64bit: vidc.yvu9 - tsbyuv.dll (Microsoft Corporation)
Drivers32:64bit: vidc.yvyu - msyuv.dll (Microsoft Corporation)
Drivers32:64bit: wave - wdmaud.drv (Microsoft Corporation)
Drivers32:64bit: wave1 - wdmaud.drv (Microsoft Corporation)
Drivers32:64bit: wave2 - wdmaud.drv (Microsoft Corporation)
Drivers32:64bit: wave3 - wdmaud.drv (Microsoft Corporation)
Drivers32:64bit: wavemapper - msacm32.drv (Microsoft Corporation)
Drivers32: aux - C:\Windows\SysWow64\wdmaud.drv (Microsoft Corporation)
Drivers32: aux1 - C:\Windows\SysWow64\wdmaud.drv (Microsoft Corporation)
Drivers32: aux2 - C:\Windows\SysWow64\wdmaud.drv (Microsoft Corporation)
Drivers32: aux3 - C:\Windows\SysWow64\wdmaud.drv (Microsoft Corporation)
Drivers32: midi - C:\Windows\SysWow64\wdmaud.drv (Microsoft Corporation)
Drivers32: midi1 - C:\Windows\SysWow64\wdmaud.drv (Microsoft Corporation)
Drivers32: midi2 - C:\Windows\SysWow64\wdmaud.drv (Microsoft Corporation)
Drivers32: midi3 - C:\Windows\SysWow64\wdmaud.drv (Microsoft Corporation)
Drivers32: midimapper - C:\Windows\SysWow64\midimap.dll (Microsoft Corporation)
Drivers32: mixer - C:\Windows\SysWow64\wdmaud.drv (Microsoft Corporation)
Drivers32: mixer1 - C:\Windows\SysWow64\wdmaud.drv (Microsoft Corporation)
Drivers32: mixer2 - C:\Windows\SysWow64\wdmaud.drv (Microsoft Corporation)
Drivers32: mixer3 - C:\Windows\SysWow64\wdmaud.drv (Microsoft Corporation)
Drivers32: msacm.imaadpcm - C:\Windows\SysWow64\imaadp32.acm (Microsoft Corporation)
Drivers32: msacm.l3acm - C:\Windows\SysWOW64\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.l3codecp - C:\Windows\SysWow64\l3codecp.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.msadpcm - C:\Windows\SysWow64\msadp32.acm (Microsoft Corporation)
Drivers32: msacm.msg711 - C:\Windows\SysWow64\msg711.acm (Microsoft Corporation)
Drivers32: msacm.msgsm610 - C:\Windows\SysWow64\msgsm32.acm (Microsoft Corporation)
Drivers32: msacm.siren - C:\Windows\SysWow64\sirenacm.dll (Microsoft Corporation)
Drivers32: vidc.cvid - C:\Windows\SysWow64\iccvid.dll (Radius Inc.)
Drivers32: vidc.i420 - C:\Windows\SysWow64\iyuv_32.dll (Microsoft Corporation)
Drivers32: vidc.iyuv - C:\Windows\SysWow64\iyuv_32.dll (Microsoft Corporation)
Drivers32: vidc.mrle - C:\Windows\SysWow64\msrle32.dll (Microsoft Corporation)
Drivers32: vidc.msvc - C:\Windows\SysWow64\msvidc32.dll (Microsoft Corporation)
Drivers32: vidc.uyvy - C:\Windows\SysWow64\msyuv.dll (Microsoft Corporation)
Drivers32: VIDC.XFR1 - C:\Windows\SysWow64\xfcodec.dll ()
Drivers32: vidc.yuy2 - C:\Windows\SysWow64\msyuv.dll (Microsoft Corporation)
Drivers32: vidc.yvu9 - C:\Windows\SysWow64\tsbyuv.dll (Microsoft Corporation)
Drivers32: vidc.yvyu - C:\Windows\SysWow64\msyuv.dll (Microsoft Corporation)
Drivers32: wave - C:\Windows\SysWow64\wdmaud.drv (Microsoft Corporation)
Drivers32: wave1 - C:\Windows\SysWow64\wdmaud.drv (Microsoft Corporation)
Drivers32: wave2 - C:\Windows\SysWow64\wdmaud.drv (Microsoft Corporation)
Drivers32: wave3 - C:\Windows\SysWow64\wdmaud.drv (Microsoft Corporation)
Drivers32: wavemapper - C:\Windows\SysWow64\msacm32.drv (Microsoft Corporation)

CREATERESTOREPOINT
Restore point Set: OTL Restore Point

========== Files/Folders - Created Within 90 Days ==========

[2010/07/22 06:22:59 | 000,000,000 | —D | C] – C:\_OTL
[2010/07/17 13:10:33 | 000,000,000 | —D | C] – C:\Users\shelly\Incomplete
[2010/07/15 06:48:59 | 000,388,608 | —- | C] (Trend Micro Inc.) – C:\Program Files (x86)\HiJackThis.exe
[2010/07/14 13:24:38 | 000,000,000 | -HSD | C] – C:\Config.Msi
[2010/07/11 10:52:58 | 000,000,000 | —D | C] – C:\Program Files (x86)\ERUNT
[2010/07/11 10:32:32 | 000,000,000 | —D | C] – C:\Program Files (x86)\WOT
[2010/07/11 10:29:35 | 000,446,464 | —- | C] (OldTimer Tools) – C:\Program Files (x86)\TFC.exe
[2010/07/10 21:02:23 | 000,000,000 | —D | C] – C:\Program Files (x86)\Common Files\Adobe
[2010/07/10 20:58:35 | 000,000,000 | —D | C] – C:\ProgramData\NOS
[2010/07/09 21:24:49 | 000,038,224 | —- | C] (Malwarebytes Corporation) – C:\Windows\SysWow64\drivers\mbamswissarmy.sys
[2010/07/09 21:24:49 | 000,000,000 | —D | C] – C:\ProgramData\Malwarebytes
[2010/07/09 21:24:48 | 000,024,664 | —- | C] (Malwarebytes Corporation) – C:\Windows\SysNative\drivers\mbam.sys
[2010/07/09 21:24:47 | 000,000,000 | —D | C] – C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2010/07/06 01:09:51 | 000,000,000 | —D | C] – C:\Windows\SysWow64\directx
[2010/06/22 07:58:38 | 000,000,000 | —D | C] – C:\ProgramData\SITEguard
[2010/06/22 07:57:48 | 000,000,000 | —D | C] – C:\ProgramData\STOPzilla!
[2010/06/22 07:57:48 | 000,000,000 | —D | C] – C:\Program Files (x86)\Common Files\iS3
[2010/06/19 13:11:39 | 000,000,000 | —D | C] – C:\Program Files (x86)\Garena
[2010/05/09 10:10:23 | 000,000,000 | —D | C] – C:\Windows\Sun
[2010/05/08 12:36:46 | 000,000,000 | —D | C] – C:\Program Files\World of Warcraft
[2010/04/29 13:53:38 | 000,000,000 | -HSD | C] – C:\ProgramData\SecuROM
[2010/04/29 13:52:57 | 000,178,800 | —- | C] (Sony DADC Austria AG.) – C:\Windows\SysWow64\CmdLineExt_x64.dll
[2010/04/29 13:52:06 | 000,000,000 | —D | C] – C:\Windows\SysWow64\xlive
[2010/04/29 13:52:05 | 000,000,000 | —D | C] – C:\Program Files (x86)\Microsoft Games for Windows - LIVE

========== Files - Modified Within 90 Days ==========

[2010/07/27 19:32:04 | 008,912,896 | -HS- | M] () – C:\Users\shelly\NTUSER.DAT
[2010/07/27 19:29:46 | 002,495,082 | —- | M] () – C:\Windows\SysNative\drivers\NISx64\1107000.00C\Cat.DB
[2010/07/27 19:28:02 | 000,002,641 | —- | M] () – C:\Users\shelly\Application Data\Microsoft\Internet Explorer\Quick Launch\Microsoft Office Outlook 2007.lnk
[2010/07/27 18:00:43 | 000,003,616 | -H– | M] () – C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2010/07/27 18:00:43 | 000,003,616 | -H– | M] () – C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2010/07/27 08:05:30 | 000,707,392 | —- | M] () – C:\Windows\SysNative\PerfStringBackup.INI
[2010/07/27 08:05:30 | 000,611,664 | —- | M] () – C:\Windows\SysNative\perfh009.dat
[2010/07/27 08:05:30 | 000,109,112 | —- | M] () – C:\Windows\SysNative\perfc009.dat
[2010/07/27 08:00:45 | 000,000,006 | -H– | M] () – C:\Windows\tasks\SA.DAT
[2010/07/27 08:00:39 | 000,067,584 | –S- | M] () – C:\Windows\bootstat.dat
[2010/07/27 07:59:38 | 000,524,288 | -HS- | M] () – C:\Users\shelly\NTUSER.DAT{c328fef1-6a85-11db-9fbd-cf3689cba3de}.TMContainer00000000000000000001.regtrans-ms
[2010/07/27 07:59:38 | 000,065,536 | -HS- | M] () – C:\Users\shelly\NTUSER.DAT{c328fef1-6a85-11db-9fbd-cf3689cba3de}.TM.blf
[2010/07/26 21:13:45 | 000,000,436 | -H– | M] () – C:\Windows\tasks\User_Feed_Synchronization-{CC5584E8-3D52-4E2E-89EE-0EC491BDAA3F}.job
[2010/07/15 06:49:00 | 000,388,608 | —- | M] (Trend Micro Inc.) – C:\Program Files (x86)\HiJackThis.exe
[2010/07/11 10:29:38 | 000,446,464 | —- | M] (OldTimer Tools) – C:\Program Files (x86)\TFC.exe
[2010/07/11 10:02:47 | 000,429,416 | —- | M] () – C:\Windows\SysNative\FNTCACHE.DAT
[2010/07/09 21:24:52 | 000,000,852 | —- | M] () – C:\Users\shelly\Application Data\Microsoft\Internet Explorer\Quick Launch\Malwarebytes' Anti-Malware.lnk
[2010/06/26 15:34:38 | 000,000,187 | —- | M] () – C:\Users\shelly\Application Data\Microsoft\Internet Explorer\Quick Launch\FIRELITE (J) - Shortcut.lnk
[2010/06/22 09:36:26 | 000,016,416 | —- | M] () – C:\Windows\SysNative\drivers\kgpcpy.cfg
[2010/05/13 23:32:01 | 000,000,172 | —- | M] () – C:\Windows\SysNative\drivers\NISx64\1107000.00C\isolate.ini
[2010/05/05 21:01:59 | 000,451,120 | —- | M] (Symantec Corporation) – C:\Windows\SysNative\drivers\NISx64\1107000.00C\symtdiv.sys
[2010/05/05 21:01:43 | 000,001,473 | —- | M] () – C:\Windows\SysNative\drivers\NISx64\1107000.00C\symnetv.inf
[2010/05/05 21:01:43 | 000,001,445 | —- | M] () – C:\Windows\SysNative\drivers\NISx64\1107000.00C\symnet.inf
[2010/04/29 15:39:38 | 000,038,224 | —- | M] (Malwarebytes Corporation) – C:\Windows\SysWow64\drivers\mbamswissarmy.sys
[2010/04/29 15:39:28 | 000,024,664 | —- | M] (Malwarebytes Corporation) – C:\Windows\SysNative\drivers\mbam.sys
[2010/04/29 13:52:57 | 000,178,800 | —- | M] (Sony DADC Austria AG.) – C:\Windows\SysWow64\CmdLineExt_x64.dll
[2010/04/28 22:03:51 | 000,150,064 | —- | M] (Symantec Corporation) – C:\Windows\SysNative\drivers\NISx64\1107000.00C\ironx64.sys
[2010/04/28 22:03:51 | 000,007,402 | —- | M] () – C:\Windows\SysNative\drivers\NISx64\1107000.00C\iron.cat
[2010/04/28 22:03:51 | 000,000,771 | —- | M] () – C:\Windows\SysNative\drivers\NISx64\1107000.00C\iron.inf

========== Files Created - No Company Name ==========

[2010/07/09 21:24:52 | 000,000,852 | —- | C] () – C:\Users\shelly\Application Data\Microsoft\Internet Explorer\Quick Launch\Malwarebytes' Anti-Malware.lnk
[2010/06/26 15:34:38 | 000,000,187 | —- | C] () – C:\Users\shelly\Application Data\Microsoft\Internet Explorer\Quick Launch\FIRELITE (J) - Shortcut.lnk
[2010/06/22 08:03:05 | 000,016,416 | —- | C] () – C:\Windows\SysNative\drivers\kgpcpy.cfg
[2010/04/02 17:17:34 | 000,179,091 | —- | C] () – C:\Windows\SysWow64\xlive.dll.cat
[2010/02/07 11:11:26 | 000,700,310 | —- | C] () – C:\Windows\SysWow64\PerfStringBackup.INI
[2010/02/07 11:07:35 | 000,001,867 | —- | C] () – C:\Windows\SysWow64\oledlg.ini
[2009/09/23 15:40:04 | 000,117,248 | —- | C] () – C:\Windows\SysWow64\EhStorAuthn.dll
[2009/09/23 15:39:22 | 000,368,640 | —- | C] () – C:\Windows\SysWow64\msjetoledb40.dll
[2009/09/20 19:22:32 | 000,000,045 | —- | C] () – C:\Windows\quicken.ini
[2009/08/03 01:21:54 | 000,197,912 | —- | C] () – C:\Windows\SysWow64\physxcudart_20.dll
[2009/08/03 01:21:54 | 000,058,648 | —- | C] () – C:\Windows\SysWow64\AgCPanelTraditionalChinese.dll
[2009/08/03 01:21:54 | 000,058,648 | —- | C] () – C:\Windows\SysWow64\AgCPanelSwedish.dll
[2009/08/03 01:21:54 | 000,058,648 | —- | C] () – C:\Windows\SysWow64\AgCPanelSpanish.dll
[2009/08/03 01:21:54 | 000,058,648 | —- | C] () – C:\Windows\SysWow64\AgCPanelSimplifiedChinese.dll
[2009/08/03 01:21:54 | 000,058,648 | —- | C] () – C:\Windows\SysWow64\AgCPanelPortugese.dll
[2009/08/03 01:21:54 | 000,058,648 | —- | C] () – C:\Windows\SysWow64\AgCPanelKorean.dll
[2009/08/03 01:21:54 | 000,058,648 | —- | C] () – C:\Windows\SysWow64\AgCPanelJapanese.dll
[2009/08/03 01:21:52 | 000,058,648 | —- | C] () – C:\Windows\SysWow64\AgCPanelGerman.dll
[2009/08/03 01:21:52 | 000,058,648 | —- | C] () – C:\Windows\SysWow64\AgCPanelFrench.dll
[2009/04/14 11:18:40 | 000,041,808 | —- | C] () – C:\Windows\SysWow64\xfcodec.dll
[2008/08/21 00:42:25 | 000,339,968 | —- | C] () – C:\Windows\SysWow64\pythoncom25.dll
[2008/08/21 00:42:25 | 000,114,688 | —- | C] () – C:\Windows\SysWow64\pywintypes25.dll
[2008/01/20 19:50:05 | 000,060,124 | —- | C] () – C:\Windows\SysWow64\tcpmon.ini

========== LOP Check ==========

[2010/02/06 18:22:05 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\agi
[2010/02/06 18:22:14 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\LimeWire
[2009/02/17 22:02:15 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\PeerNetworking
[2010/02/06 18:23:26 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\SoundSpectrum
[2010/02/06 18:23:26 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\TELUS
[2010/02/06 18:23:26 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\Template
[2010/02/06 18:23:27 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\Webshots
[2010/02/06 18:23:30 | 000,000,000 | —D | M] – C:\Users\Shelley\AppData\Roaming\WinBatch
[2010/07/27 07:59:34 | 000,032,638 | —- | M] () – C:\Windows\Tasks\SCHEDLGU.TXT
[2010/07/26 21:13:45 | 000,000,436 | -H– | M] () – C:\Windows\Tasks\User_Feed_Synchronization-{CC5584E8-3D52-4E2E-89EE-0EC491BDAA3F}.job

========== Purity Check ==========



========== Custom Scans ==========


< %SYSTEMDRIVE%\*.* >
[2009/04/10 23:36:36 | 000,333,257 | RHS- | M] () – C:\bootmgr
[2008/08/21 01:22:04 | 000,008,192 | R-S- | M] () – C:\BOOTSECT.BAK
[2010/03/11 16:53:27 | 000,000,250 | —- | M] () – C:\FINIS_IT.TXT
[2010/07/27 08:00:31 | 2144,337,919 | -HS- | M] () – C:\pagefile.sys

< %systemroot%\system32\*.wt >

< %systemroot%\system32\*.ruy >

< %systemroot%\Fonts\*.com >
[2006/11/02 08:06:41 | 000,026,040 | —- | M] () – C:\Windows\Fonts\GlobalMonospace.CompositeFont
[2006/11/02 08:06:41 | 000,026,489 | —- | M] () – C:\Windows\Fonts\GlobalSansSerif.CompositeFont
[2006/11/02 08:06:41 | 000,029,779 | —- | M] () – C:\Windows\Fonts\GlobalSerif.CompositeFont

< %systemroot%\Fonts\*.dll >

< %systemroot%\Fonts\*.ini >
[2006/09/18 14:35:48 | 000,000,065 | —- | M] () – C:\Windows\Fonts\desktop.ini

< %systemroot%\Fonts\*.ini2 >

< %systemroot%\system32\spool\prtprocs\w32x86\*.tmp >

< %systemroot%\system32\Spool\prtprocs\w32x86\*.dll >

< %systemroot%\*. /mp /s >

< %systemroot%\system32\*.dll /lockedfiles >
[2008/01/20 19:49:43 | 000,347,136 | —- | M] (Microsoft Corporation) Unable to obtain MD5 – C:\Windows\SysWOW64\dxtmsft.dll
[2008/01/20 19:49:43 | 000,214,528 | —- | M] (Microsoft Corporation) Unable to obtain MD5 – C:\Windows\SysWOW64\dxtrans.dll

< %systemroot%\Tasks\*.job /lockedfiles >

< %systemroot%\System32\config\*.sav >

< %systemroot%\system32\user32.dll /md5 >
[2009/04/10 23:26:45 | 000,648,704 | —- | M] (Microsoft Corporation) MD5=D29FDB5DEDBDC1BD882164DC6DC4DD53 – C:\Windows\SysWOW64\user32.dll

< %systemroot%\system32\ws2_32.dll /md5 >
[2008/01/20 19:50:35 | 000,179,200 | —- | M] (Microsoft Corporation) MD5=B304D47D5744BA20FCB99FB8B2C07B0B – C:\Windows\SysWOW64\ws2_32.dll

< %systemroot%\system32\ws2help.dll /md5 >
[2006/11/02 02:44:30 | 000,004,608 | —- | M] (Microsoft Corporation) MD5=17C0671BF57057108A6D949510EE42C8 – C:\Windows\SysWOW64\ws2help.dll

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
< End of report >
Hi oceanfan,

Please do the following:

CleanUp with OTL
  • Make sure you have an Internet Connection.
  • Double-click OTL.exe to run it. (Vista users, please right click on OTL.exe and select "Run as an Administrator")
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTL to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You should be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points (which contain the infections) and create a new restore point.


Clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Antispyware programs:

I would recommend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recommend keeping it and using often.


Please read this great article by miekiemoes How to prevent Malware
and this great article by Tony Klein So How Did I Get Infected In First Place



Best wishes!

-NightWizard

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