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Spyware / Malware / Virus Removal

A lot of problems

5 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hello I have got multiple problems with my copmuter. I hope someone can help me.

My problems are:
- I can't typ in normal Windows mode (I am now working in safe mode). The only buttons on my keyboard that work are the media buttons etc. Removing and adding drivers do not work.

- I can't update my Windows

- I can't use Internet exlporer.

- Every scan I make with AVG it finds a new trojan.

- At a suddon point my AVG resident shield considered AVG as a Trojan. (was using AVG8 Free now upgraded to 9 Free)

- Can't email with hotmail. When clicking on post

- I can't email in hotmail and post my problems on Anti Malware forums like this (after pressing send it can't establish a connection even in safe mode, now sending through my phone)

- Can't perform a system restore



Here is My HiJack This file:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:18:23, on 10-7-2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\avgchsvx.exe
C:\Program Files\AVG\avgrsx.exe
C:\Program Files\AVG\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\AVG\avgwdsvc.exe
C:\WINDOWS\system32\FsUsbExService.Exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\AVG\avgemc.exe
C:\Program Files\AVG\avgnsx.exe
C:\Program Files\AVG\avgcsrvx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\AVG\avgui.exe
C:\WINDOWS\system32\msiexec.exe
D:\HijackThis\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.nl/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5577
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - D:\Snagit\SnagitBHO.dll
O2 - BHO: Adobe PDF Reader Help bij koppelingen - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - D:\Snagit\SnagitIEAddin.dll
O4 - HKLM\..\Run: [JMB36X Configure] C:\WINDOWS\system32\JMRaidSetup.exe boot
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Mobiele favorieten maken… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab3.cab
O16 - DPF: {588031A3-94BF-4CDD-86D0-939F6F93910F} (FixItClient Class) - https://fixit.support.microsoft.com/ActiveX/FixItClient.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd…b?1201908544843
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Preloader van browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Cache-daemon voor onderdeelcategorieën - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\avgwdsvc.exe
O23 - Service: FsUsbExService - Teruten - C:\WINDOWS\system32\FsUsbExService.Exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

–
End of file - 6464 bytes




—————————————————————-
Aangifte inkomstenbelasting 2009
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.3 - Nederlands
ASUS Gamer OSD
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Display Driver
ATI Parental Control & Encoder
ATI Parental Control & Encoder
AVG Free 9.0
AVIVO
Beveiligingsupdate for Windows Media Player 10 (KB936782)
Beveiligingsupdate for Windows XP (KB941569)
Beveiligingsupdate voor Windows Internet Explorer 7 (KB938127)
Beveiligingsupdate voor Windows Internet Explorer 7 (KB942615)
Beveiligingsupdate voor Windows Internet Explorer 7 (KB944533)
Beveiligingsupdate voor Windows Internet Explorer 7 (KB950759)
Beveiligingsupdate voor Windows Internet Explorer 7 (KB953838)
Beveiligingsupdate voor Windows Internet Explorer 7 (KB956390)
Beveiligingsupdate voor Windows Internet Explorer 7 (KB958215)
Beveiligingsupdate voor Windows Internet Explorer 7 (KB960714)
Beveiligingsupdate voor Windows Internet Explorer 7 (KB961260)
Beveiligingsupdate voor Windows Internet Explorer 7 (KB963027)
Beveiligingsupdate voor Windows Internet Explorer 7 (KB969897)
Beveiligingsupdate voor Windows Internet Explorer 8 (KB969897)
Beveiligingsupdate voor Windows Internet Explorer 8 (KB971961)
Beveiligingsupdate voor Windows Internet Explorer 8 (KB972260)
Beveiligingsupdate voor Windows Internet Explorer 8 (KB974455)
Beveiligingsupdate voor Windows Internet Explorer 8 (KB976325)
Beveiligingsupdate voor Windows Internet Explorer 8 (KB978207)
Beveiligingsupdate voor Windows Internet Explorer 8 (KB981332)
Beveiligingsupdate voor Windows Internet Explorer 8 (KB982381)
Beveiligingsupdate voor Windows Media Player (KB952069)
Beveiligingsupdate voor Windows Media Player (KB954155)
Beveiligingsupdate voor Windows Media Player (KB968816)
Beveiligingsupdate voor Windows Media Player (KB973540)
Beveiligingsupdate voor Windows Media Player (KB978695)
Beveiligingsupdate voor Windows Media Player 11 (KB936782)
Beveiligingsupdate voor Windows Media Player 11 (KB954154)
Beveiligingsupdate voor Windows XP (KB923561)
Beveiligingsupdate voor Windows XP (KB938464)
Beveiligingsupdate voor Windows XP (KB938464-v2)
Beveiligingsupdate voor Windows XP (KB946648)
Beveiligingsupdate voor Windows XP (KB950760)
Beveiligingsupdate voor Windows XP (KB950762)
Beveiligingsupdate voor Windows XP (KB950974)
Beveiligingsupdate voor Windows XP (KB951066)
Beveiligingsupdate voor Windows XP (KB951376)
Beveiligingsupdate voor Windows XP (KB951376-v2)
Beveiligingsupdate voor Windows XP (KB951698)
Beveiligingsupdate voor Windows XP (KB951748)
Beveiligingsupdate voor Windows XP (KB952004)
Beveiligingsupdate voor Windows XP (KB952954)
Beveiligingsupdate voor Windows XP (KB953839)
Beveiligingsupdate voor Windows XP (KB954211)
Beveiligingsupdate voor Windows XP (KB954459)
Beveiligingsupdate voor Windows XP (KB954600)
Beveiligingsupdate voor Windows XP (KB955069)
Beveiligingsupdate voor Windows XP (KB956391)
Beveiligingsupdate voor Windows XP (KB956572)
Beveiligingsupdate voor Windows XP (KB956744)
Beveiligingsupdate voor Windows XP (KB956802)
Beveiligingsupdate voor Windows XP (KB956803)
Beveiligingsupdate voor Windows XP (KB956841)
Beveiligingsupdate voor Windows XP (KB956844)
Beveiligingsupdate voor Windows XP (KB957095)
Beveiligingsupdate voor Windows XP (KB957097)
Beveiligingsupdate voor Windows XP (KB958644)
Beveiligingsupdate voor Windows XP (KB958687)
Beveiligingsupdate voor Windows XP (KB958690)
Beveiligingsupdate voor Windows XP (KB958869)
Beveiligingsupdate voor Windows XP (KB959426)
Beveiligingsupdate voor Windows XP (KB960225)
Beveiligingsupdate voor Windows XP (KB960715)
Beveiligingsupdate voor Windows XP (KB960803)
Beveiligingsupdate voor Windows XP (KB960859)
Beveiligingsupdate voor Windows XP (KB961371)
Beveiligingsupdate voor Windows XP (KB961373)
Beveiligingsupdate voor Windows XP (KB961501)
Beveiligingsupdate voor Windows XP (KB968537)
Beveiligingsupdate voor Windows XP (KB969059)
Beveiligingsupdate voor Windows XP (KB969898)
Beveiligingsupdate voor Windows XP (KB969947)
Beveiligingsupdate voor Windows XP (KB970238)
Beveiligingsupdate voor Windows XP (KB970430)
Beveiligingsupdate voor Windows XP (KB971468)
Beveiligingsupdate voor Windows XP (KB971486)
Beveiligingsupdate voor Windows XP (KB971557)
Beveiligingsupdate voor Windows XP (KB971633)
Beveiligingsupdate voor Windows XP (KB971657)
Beveiligingsupdate voor Windows XP (KB972270)
Beveiligingsupdate voor Windows XP (KB973346)
Beveiligingsupdate voor Windows XP (KB973354)
Beveiligingsupdate voor Windows XP (KB973507)
Beveiligingsupdate voor Windows XP (KB973525)
Beveiligingsupdate voor Windows XP (KB973869)
Beveiligingsupdate voor Windows XP (KB973904)
Beveiligingsupdate voor Windows XP (KB974112)
Beveiligingsupdate voor Windows XP (KB974318)
Beveiligingsupdate voor Windows XP (KB974392)
Beveiligingsupdate voor Windows XP (KB974571)
Beveiligingsupdate voor Windows XP (KB975025)
Beveiligingsupdate voor Windows XP (KB975467)
Beveiligingsupdate voor Windows XP (KB975560)
Beveiligingsupdate voor Windows XP (KB975561)
Beveiligingsupdate voor Windows XP (KB975562)
Beveiligingsupdate voor Windows XP (KB975713)
Beveiligingsupdate voor Windows XP (KB977165)
Beveiligingsupdate voor Windows XP (KB977816)
Beveiligingsupdate voor Windows XP (KB977914)
Beveiligingsupdate voor Windows XP (KB978037)
Beveiligingsupdate voor Windows XP (KB978251)
Beveiligingsupdate voor Windows XP (KB978262)
Beveiligingsupdate voor Windows XP (KB978338)
Beveiligingsupdate voor Windows XP (KB978542)
Beveiligingsupdate voor Windows XP (KB978601)
Beveiligingsupdate voor Windows XP (KB978706)
Beveiligingsupdate voor Windows XP (KB979309)
Beveiligingsupdate voor Windows XP (KB979482)
Beveiligingsupdate voor Windows XP (KB979559)
Beveiligingsupdate voor Windows XP (KB979683)
Beveiligingsupdate voor Windows XP (KB980195)
Beveiligingsupdate voor Windows XP (KB980218)
Beveiligingsupdate voor Windows XP (KB980232)
Call of Duty® - World at War™
Canon Utilities PhotoStitch 3.1
Catalyst Control Center - Branding
CCleaner (remove only)
De Sims™ 3
Disc2Phone
Elsevier Belasting Aangifte 2009
Elsevier Belasting Aangifte 2010
Elsevier Belasting CD-ROM 2008
Essentiële update voor Windows Media Player 11 (KB959772)
Hattrick Coach Professional 2.9.80
Hattrick Organizer (remove only)
High Definition Audio Driver Package - KB888111
HiJackThis
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix voor Windows Internet Explorer 7 (KB947864)
Hotfix voor Windows Media Player 11 (KB939683)
Hotfix voor Windows XP (KB952287)
Hotfix voor Windows XP (KB961118)
Hotfix voor Windows XP (KB970653-v3)
Hotfix voor Windows XP (KB976098-v2)
Hotfix voor Windows XP (KB979306)
Hotfix voor Windows XP (KB981793)
HP Document Viewer 7.0
HP Imaging Device Functions 7.0
HP Photosmart Essential
HP Photosmart Premier Software 6.5
HP Photosmart, Officejet and Deskjet 7.0.A
HP Solution Center 7.0
HP Update
Huur- en zorgtoeslag 2008
Huur- en zorgtoeslag 2009
Huur- en zorgtoeslag 2010
ImgBurn
Java™ 6 Update 3
Java™ 6 Update 7
JMB36X Raid Configurer
MAGIX Music Maker 14 Producer Edition Download version 13.0.2.1 (US)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Dutch Language Pack
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Language Pack - NLD
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Dutch Language Pack
Microsoft .NET Framework 3.0 Nederlands taalpakket
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft ActiveSync
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Games for Windows - LIVE Redistributable
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft National Language Support Downlevel APIs
Microsoft Photo Premium 10
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.5
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft WSE 3.0 Runtime
Mobipocket Reader 6.2
MozBackup 1.4.10
Mozilla Firefox (3.5.10)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB954459)
Nero 8 Micro [removed]
Nokia Connectivity Cable Driver
Nokia Flashing Cable Driver
NTREGOPT 1.1j
OCR Software by I.R.I.S 7.0
OpenOffice.org 2.3
PC Connectivity Solution
REALTEK GbE & FE Ethernet PCI-E NIC Driver
SABnzbd (remove only)
SAMSUNG Mobile Modem Driver Set
Samsung Mobile phone USB driver Software
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Samsung New PC Studio
Samsung New PC Studio
Snagit 9.1
SoundMAX
Speed-Link SL-6535 USB Pad
Spybot - Search & Destroy
Street-Ads Browser Enhancer
System Requirements Lab
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update voor Windows Internet Explorer 8 (KB971930)
Update voor Windows Internet Explorer 8 (KB976662)
Update voor Windows Internet Explorer 8 (KB976749)
Update voor Windows Internet Explorer 8 (KB980182)
Update voor Windows XP (KB951072-v2)
Update voor Windows XP (KB951978)
Update voor Windows XP (KB955759)
Update voor Windows XP (KB955839)
Update voor Windows XP (KB967715)
Update voor Windows XP (KB968389)
Update voor Windows XP (KB971737)
Update voor Windows XP (KB973687)
Update voor Windows XP (KB973815)
User Profile Hive Cleanup Service
Verzoek voorlopige teruggaaf 2008
Windows Driver Package - Nokia (WUDFRd) WPD (03/19/2007 6.83.31.1)
Windows Imaging Component
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Presentation Foundation
Windows Presentation Foundation Language Pack (NLD)
Windows Workflow Foundation NL Language Pack
Windows XP Service Pack 3
Windows-stuurprogrammapakket - MobileTop (sshpmdm) Modem (02/23/2007 2.5.0.0)
Windows-stuurprogrammapakket - MobileTop (sshpusb) USB (02/23/2007 2.5.0.0)
WinRAR archiver
XML Paper Specification Shared Components Language Pack 1.0
XviD MPEG-4 Video Codec




———————————————


Last weeks Virus Vault:

Rootkit-Agent.EG (twice)
Agent2.AXMN (twice)
Generic17.BUYU (twice)
Generic18.THW (3 times)
Generic18.TON (twice)
Generic18.VII (6 times)
Generic18.UUM (4 times)
dropper Generic2.WZO (4times)
dropper Generic2.XRU
DownloaderGeneric9.CFDH
Sheur3.AFQS (twice)
Clicker.AFJE (twice)
Cryptic.AKG
BHO.MOG (twice)
FakeAV.CEF (twice)

—————————————————



Hope this is enough info for now.

Thanks in advance
-VySio
Posted Image

From a working computer, Download the tools needed to a flash drive or other removable media, plug the USB device into the infected PC and run them from the USB device.



DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.


Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")


Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Please download GooredFix from one of the locations below and save it to your Desktop
Download Mirror #1
Download Mirror #2
  • Ensure all Firefox windows are closed.
  • To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
  • When prompted to run the scan, click Yes.
  • It doesn't take long to run, once it is finished move onto the next step



Download TDSSKiller and save it to your Desktop.

  • Make sure all other windows are closed and to let it run uninterrupted.
  • Extract the file and run it.
  • Once completed it will create a log in your C:\ drive called TDSSKiller_* (* denotes version & date)
  • Reboot your machine and see if the infection is gone
  • Please post the contents of that log TDSSKiller and GooredFix log.
GooredFix by jpshortstuff (03.07.10.1)
Log created at 19:52 on 12/07/2010 (Administrator)
Firefox version 3.5.10 (nl)

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [15:04 03/02/2008]
{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} [18:31 03/02/2008]
{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} [22:51 19/10/2008]

C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\nicndk6v.default\extensions\
[removed] [10:10 24/08/2009]
[removed] [15:04 25/02/2010]
{07b2a769-ed19-4483-87ce-c643914c81bb} [20:26 09/04/2010]
{7E77F5DF-8022-40e3-9122-F03DEBEFC43B} [17:01 18/07/2009]
{99999999-73df-4e76-b66c-87d3db104b03} [15:04 25/02/2010]
{9d1f059c-cada-4111-9696-41a62d64e3ba} [20:26 09/04/2010]
{9f08cb5a-76b1-4bcf-aff9-90e1a5d60b1e} [15:04 25/02/2010]
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} [11:38 03/02/2010]
{fd048119-78ee-487f-8fb1-1668d3a6859b} [10:06 25/07/2009]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{3f963a5b-e555-4543-90e2-c3908898db71}"="C:\Program Files\AVG\Firefox" [10:28 07/07/2010]
"{20a82645-c095-46ed-80e3-08825760534b}"="C:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [13:37 14/08/2009]

-=E.O.F=-


—————————————-


19:53:22:453 0732 TDSS rootkit removing tool 2.3.2.2 Jun 30 2010 17:23:49
19:53:22:453 0732 ================================================================================
19:53:22:453 0732 SystemInfo:

19:53:22:453 0732 OS Version: 5.1.2600 ServicePack: 3.0
19:53:22:453 0732 Product type: Workstation
19:53:22:453 0732 ComputerName: GOT2BE-552834E5
19:53:22:453 0732 UserName: Administrator
19:53:22:453 0732 Windows directory: C:\WINDOWS
19:53:22:453 0732 System windows directory: C:\WINDOWS
19:53:22:453 0732 Processor architecture: Intel x86
19:53:22:453 0732 Number of processors: 2
19:53:22:453 0732 Page size: 0x1000
19:53:22:453 0732 Boot type: Normal boot
19:53:22:453 0732 ================================================================================
19:53:23:250 0732 Initialize success
19:53:23:250 0732
19:53:23:250 0732 Scanning Services …
19:53:23:578 0732 Raw services enum returned 369 services
19:53:23:593 0732
19:53:23:593 0732 Scanning Drivers …
19:53:24:234 0732 ACPI (02273a448ba21a7d447daeb47810d40c) C:\WINDOWS\system32\DRIVERS\ACPI.sys
19:53:24:281 0732 ACPIEC (63f517b1a87dabf3f5acb8a7952fc1d1) C:\WINDOWS\system32\drivers\ACPIEC.sys
19:53:24:343 0732 ADIHdAudAddService (0158f4027c0808ff65ed3b3d683339c9) C:\WINDOWS\system32\drivers\ADIHdAud.sys
19:53:24:375 0732 AEAudio (358063ab6c1c4173b735525cdfa65f94) C:\WINDOWS\system32\drivers\AEAudio.sys
19:53:24:421 0732 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
19:53:24:453 0732 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
19:53:24:593 0732 asusgsb (d320732bcf5ff856120bd06855c66867) C:\WINDOWS\system32\drivers\asusgsb.sys
19:53:24:625 0732 asuskbnt (b3b881eb81013aac11594a5400ada47a) C:\WINDOWS\system32\drivers\atkkbnt.sys
19:53:24:671 0732 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
19:53:24:718 0732 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
19:53:24:859 0732 ati2mtag (e69b295083419e13521f01df76f35db0) C:\WINDOWS\system32\DRIVERS\ati2mtag.sys
19:53:24:953 0732 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
19:53:24:984 0732 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
19:53:25:031 0732 AvgLdx86 (b8c187439d27aba430dd69fdcf1fa657) C:\WINDOWS\system32\Drivers\avgldx86.sys
19:53:25:046 0732 AvgMfx86 (53b3f979930a786a614d29cafe99f645) C:\WINDOWS\system32\Drivers\avgmfx86.sys
19:53:25:093 0732 AvgTdiX (22e3b793c3e61720f03d3a22351af410) C:\WINDOWS\system32\Drivers\avgtdix.sys
19:53:25:125 0732 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
19:53:25:218 0732 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
19:53:25:265 0732 CCDECODE (0be5aef125be881c4f854c554f2b025c) C:\WINDOWS\system32\DRIVERS\CCDECODE.sys
19:53:25:328 0732 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
19:53:25:375 0732 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
19:53:25:390 0732 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
19:53:25:468 0732 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
19:53:25:500 0732 dmboot (dec123e0c75971d0cc7a6c6a75e28429) C:\WINDOWS\system32\drivers\dmboot.sys
19:53:25:562 0732 dmio (7268e66259722f6228c730685b201092) C:\WINDOWS\system32\drivers\dmio.sys
19:53:25:578 0732 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
19:53:25:593 0732 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
19:53:25:625 0732 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
19:53:25:656 0732 EIO (0daf3544804650526751c478aeccce63) C:\WINDOWS\system32\drivers\EIO.sys
19:53:25:687 0732 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
19:53:25:734 0732 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\drivers\Fdc.sys
19:53:25:750 0732 Fips (8bfffb5ac954e19dfdb96d56512aa518) C:\WINDOWS\system32\drivers\Fips.sys
19:53:25:781 0732 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\drivers\Flpydisk.sys
19:53:25:828 0732 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
19:53:25:859 0732 FsUsbExDisk (790a4ca68f44be35967b3df61f3e4675) C:\WINDOWS\system32\FsUsbExDisk.SYS
19:53:25:937 0732 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
19:53:25:968 0732 Ftdisk (fa8ca22e70245c81ff29c36af56292fc) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
19:53:26:015 0732 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
19:53:26:046 0732 HdAudAddService (56bf27d7a539f9e6bbc1de201aba0edf) C:\WINDOWS\system32\drivers\AtiHdAud.sys
19:53:26:109 0732 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
19:53:26:109 0732 hidusb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
19:53:26:171 0732 HPZid412 (30ca91e657cede2f95359d6ef186f650) C:\WINDOWS\system32\DRIVERS\HPZid412.sys
19:53:26:203 0732 HPZipr12 (efd31afa752aa7c7bbb57bcbe2b01c78) C:\WINDOWS\system32\DRIVERS\HPZipr12.sys
19:53:26:250 0732 HPZius12 (7ac43c38ca8fd7ed0b0a4466f753e06e) C:\WINDOWS\system32\DRIVERS\HPZius12.sys
19:53:26:312 0732 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
19:53:26:359 0732 i8042prt (c43372d0682f8e32e4ec21117e089ec0) C:\WINDOWS\system32\drivers\i8042prt.sys
19:53:26:390 0732 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
19:53:26:453 0732 intelppm (2d2254fac267e6b1c7865e8ebef60c6d) C:\WINDOWS\system32\DRIVERS\intelppm.sys
19:53:26:484 0732 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
19:53:26:515 0732 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
19:53:26:562 0732 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
19:53:26:640 0732 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
19:53:26:703 0732 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
19:53:26:765 0732 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
19:53:26:812 0732 isapnp (0b78e1a31340e1fb1e389d5633f7c3a0) C:\WINDOWS\system32\DRIVERS\isapnp.sys
19:53:26:843 0732 JGOGO (c995c0e8b4503fac38793bb0236ad246) C:\WINDOWS\system32\DRIVERS\JGOGO.sys
19:53:26:875 0732 JRAID (f4a31e66a61c0783f51157519b03280b) C:\WINDOWS\system32\DRIVERS\jraid.sys
19:53:26:984 0732 Kbdclass (380397621e94b32c744e7b2cc1330390) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
19:53:27:062 0732 kbdhid (22cb8534217414173a2e9ad758427632) C:\WINDOWS\system32\DRIVERS\kbdhid.sys
19:53:27:078 0732 Suspicious file (Forged): C:\WINDOWS\system32\DRIVERS\kbdhid.sys. Real md5: 22cb8534217414173a2e9ad758427632, Fake md5: b833b70fe639f01fb36cedabe57ef031
19:53:27:078 0732 File "C:\WINDOWS\system32\DRIVERS\kbdhid.sys" infected by TDSS rootkit … 19:53:28:937 0732 Backup copy found, using it..
19:53:28:937 0732 will be cured on next reboot
19:53:29:031 0732 klmd23 (316353165feba3d0538eaa9c2f60c5b7) C:\WINDOWS\system32\drivers\klmd.sys
19:53:29:078 0732 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
19:53:29:265 0732 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
19:53:29:406 0732 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
19:53:29:453 0732 Modem (8114eeac353f549331ab73e9af4219ed) C:\WINDOWS\system32\drivers\Modem.sys
19:53:29:468 0732 Mouclass (1a4e2214dd63e4a876463d3427ee8261) C:\WINDOWS\system32\DRIVERS\mouclass.sys
19:53:29:546 0732 mouhid (18017899254e01371e1a39754d6bf98c) C:\WINDOWS\system32\DRIVERS\mouhid.sys
19:53:29:562 0732 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
19:53:29:593 0732 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
19:53:29:640 0732 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
19:53:29:687 0732 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
19:53:29:796 0732 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
19:53:29:812 0732 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
19:53:29:843 0732 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
19:53:29:906 0732 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
19:53:29:937 0732 MSTEE (e53736a9e30c45fa9e7b5eac55056d1d) C:\WINDOWS\system32\drivers\MSTEE.sys
19:53:30:046 0732 MTsensor (d48659bb24c48345d926ecb45c1ebdf5) C:\WINDOWS\system32\DRIVERS\ASACPI.sys
19:53:30:062 0732 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
19:53:30:109 0732 NABTSFEC (5b50f1b2a2ed47d560577b221da734db) C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys
19:53:30:171 0732 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
19:53:30:328 0732 NdisIP (7ff1f1fd8609c149aa432f95a8163d97) C:\WINDOWS\system32\DRIVERS\NdisIP.sys
19:53:30:375 0732 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
19:53:30:406 0732 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
19:53:30:421 0732 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
19:53:30:531 0732 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
19:53:30:593 0732 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
19:53:30:625 0732 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
19:53:30:734 0732 nmwcd (9a908a9bb857c2cceb2907eb9dcaeb8b) C:\WINDOWS\system32\drivers\ccdcmb.sys
19:53:30:796 0732 nmwcdc (68ec3ee2348e475ea62c66e6aafcfc9b) C:\WINDOWS\system32\drivers\ccdcmbo.sys
19:53:30:906 0732 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
19:53:31:062 0732 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
19:53:31:203 0732 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
19:53:31:250 0732 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
19:53:31:265 0732 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
19:53:31:328 0732 Parport (e3934ccc20a4d24f1924e13d36d2a5bd) C:\WINDOWS\system32\DRIVERS\parport.sys
19:53:31:359 0732 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
19:53:31:375 0732 ParVdm (1eade28746a64c21e0a808bb12a63326) C:\WINDOWS\system32\drivers\ParVdm.sys
19:53:31:406 0732 PCI (3b166f9f753c21aedaa9a6bd76b49655) C:\WINDOWS\system32\DRIVERS\pci.sys
19:53:31:437 0732 PCIIde (b31edeba4da28283f6b8dc4756fb9585) C:\WINDOWS\system32\DRIVERS\pciide.sys
19:53:31:453 0732 Pcmcia (2137ffd65f8e609a3a5acd487c56cce0) C:\WINDOWS\system32\drivers\Pcmcia.sys
19:53:31:531 0732 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
19:53:31:546 0732 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
19:53:31:578 0732 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
19:53:31:593 0732 PxHelp20 (0457e25bb122b854e267cf552dcdc370) C:\WINDOWS\system32\Drivers\PxHelp20.sys
19:53:31:656 0732 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
19:53:31:671 0732 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
19:53:31:703 0732 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
19:53:31:718 0732 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
19:53:31:750 0732 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
19:53:31:765 0732 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
19:53:31:781 0732 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
19:53:31:828 0732 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
19:53:31:859 0732 redbook (4173bc66e485fd77a03c4819f60bd0da) C:\WINDOWS\system32\DRIVERS\redbook.sys
19:53:31:906 0732 ROOTMODEM (d8b0b4ade32574b2d9c5cc34dc0dbbe7) C:\WINDOWS\system32\Drivers\RootMdm.sys
19:53:31:937 0732 RTLE8023xp (f58a92e8b9caebe2fa8e73ada7d9bd4c) C:\WINDOWS\system32\DRIVERS\Rtenicxp.sys
19:53:31:984 0732 se58bus (6c1bec4e12b4ed714e5f8065f680e9c2) C:\WINDOWS\system32\DRIVERS\se58bus.sys
19:53:32:000 0732 se58mdfl (fa571b57feec39f219024f06f4f8aa15) C:\WINDOWS\system32\DRIVERS\se58mdfl.sys
19:53:32:031 0732 se58mdm (a4bcc7ef6527ebda1b27c371262b4d0d) C:\WINDOWS\system32\DRIVERS\se58mdm.sys
19:53:32:078 0732 se58mgmt (29efe7e788ea404344186a7c3a43d08e) C:\WINDOWS\system32\DRIVERS\se58mgmt.sys
19:53:32:109 0732 se58nd5 (2485cd76889251fc9bc7a0cb112e47f6) C:\WINDOWS\system32\DRIVERS\se58nd5.sys
19:53:32:140 0732 se58obex (4ab981718c6d34187764afd6da4b348b) C:\WINDOWS\system32\DRIVERS\se58obex.sys
19:53:32:171 0732 se58unic (f653642c39a7072bdce7f25404ec15ce) C:\WINDOWS\system32\DRIVERS\se58unic.sys
19:53:32:203 0732 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
19:53:32:234 0732 SenFiltService (b6a6b409fda9d9ebd3aadb838d3d7173) C:\WINDOWS\system32\drivers\Senfilt.sys
19:53:32:312 0732 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
19:53:32:328 0732 Serial (92c21762653bb2ce51147eb8a9aa654f) C:\WINDOWS\system32\DRIVERS\serial.sys
19:53:32:343 0732 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
19:53:32:390 0732 SLIP (866d538ebe33709a5c9f5c62b73b7d14) C:\WINDOWS\system32\DRIVERS\SLIP.sys
19:53:32:421 0732 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
19:53:32:453 0732 sptd (71e276f6d189413266ea22171806597b) C:\WINDOWS\system32\Drivers\sptd.sys
19:53:32:531 0732 Suspicious file (NoAccess): C:\WINDOWS\system32\Drivers\sptd.sys. md5: 71e276f6d189413266ea22171806597b
19:53:32:531 0732 sr (64d2a7640e0767ecd3bcb38d3200e7ce) C:\WINDOWS\system32\DRIVERS\sr.sys
19:53:32:578 0732 Srv (89220b427890aa1dffd1a02648ae51c3) C:\WINDOWS\system32\DRIVERS\srv.sys
19:53:32:656 0732 sscdbus (92b69020fc480219683d429dca068d71) C:\WINDOWS\system32\DRIVERS\sscdbus.sys
19:53:32:671 0732 sscdmdfl (77a2869d40cc84af711c321f9b0c7a78) C:\WINDOWS\system32\DRIVERS\sscdmdfl.sys
19:53:32:703 0732 sscdmdm (b4255635195a8413fcde7af5b7c4e382) C:\WINDOWS\system32\DRIVERS\sscdmdm.sys
19:53:32:718 0732 streamip (77813007ba6265c4b6098187e6ed79d2) C:\WINDOWS\system32\DRIVERS\StreamIP.sys
19:53:32:734 0732 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
19:53:32:765 0732 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
19:53:32:812 0732 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
19:53:32:843 0732 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
19:53:32:890 0732 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
19:53:32:921 0732 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
19:53:32:953 0732 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
19:53:33:000 0732 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
19:53:33:046 0732 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
19:53:33:093 0732 upperdev (a34560a5d516a2f5240180370866b99d) C:\WINDOWS\system32\DRIVERS\usbser_lowerflt.sys
19:53:33:125 0732 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
19:53:33:156 0732 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
19:53:33:171 0732 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
19:53:33:203 0732 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
19:53:33:218 0732 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
19:53:33:234 0732 usbser (1c888b000c2f9492f4b15b5b6b84873e) C:\WINDOWS\system32\drivers\usbser.sys
19:53:33:265 0732 UsbserFilt (6410eebd6e0427466812858ee84c8467) C:\WINDOWS\system32\DRIVERS\usbser_lowerfltj.sys
19:53:33:281 0732 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
19:53:33:296 0732 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
19:53:33:328 0732 usb_rndisx (b6cc50279d6cd28e090a5d33244adc9a) C:\WINDOWS\system32\DRIVERS\usb8023x.sys
19:53:33:359 0732 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
19:53:33:406 0732 Video3D (8643da4a6c83da6c10fcab1e5ab6632d) C:\WINDOWS\system32\Drivers\Video3D32.sys
19:53:33:437 0732 VolSnap (8ab662b3c4691e6ddf61c96bb5b7d103) C:\WINDOWS\system32\drivers\VolSnap.sys
19:53:33:468 0732 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
19:53:33:515 0732 wceusbsh (46a247f6617526afe38b6f12f5512120) C:\WINDOWS\system32\DRIVERS\wceusbsh.sys
19:53:33:562 0732 Wdf01000 (bbcfeab7e871cddac2d397ee7fa91fdc) C:\WINDOWS\system32\DRIVERS\Wdf01000.sys
19:53:33:593 0732 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
19:53:33:625 0732 WSTCODEC (c98b39829c2bbd34e454150633c62c78) C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS
19:53:33:671 0732 WudfPf (50eb9e21963b4f06fd010d007d54351b) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
19:53:33:718 0732 WudfRd (6e209664bdea8a15b5e8e480d6c607c2) C:\WINDOWS\system32\DRIVERS\wudfrd.sys
19:53:33:734 0732 Reboot required for cure complete..
19:53:34:031 0732 Cure on reboot scheduled successfully
19:53:34:031 0732
19:53:34:031 0732 Completed
19:53:34:031 0732
19:53:34:031 0732 Results:
19:53:34:031 0732 Registry objects infected / cured / cured on reboot: 0 / 0 / 0
19:53:34:031 0732 File objects infected / cured / cured on reboot: 1 / 0 / 1
19:53:34:031 0732
19:53:34:046 0732 KLMD(ARK) unloaded successfully


——————————————-


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:00:23, on 12-7-2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\avgchsvx.exe
C:\Program Files\AVG\avgrsx.exe
C:\Program Files\AVG\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\AVG\avgwdsvc.exe
C:\WINDOWS\system32\FsUsbExService.Exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\AVG\avgemc.exe
C:\Program Files\AVG\avgnsx.exe
C:\Program Files\AVG\avgcsrvx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
D:\HijackThis\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.nl/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5577
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - D:\Snagit\SnagitBHO.dll
O2 - BHO: Adobe PDF Reader Help bij koppelingen - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\avgssie.dll
O2 - BHO: Spybot-S&D; IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - D:\Snagit\SnagitIEAddin.dll
O4 - HKLM\..\Run: [JMB36X Configure] C:\WINDOWS\system32\JMRaidSetup.exe boot
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Mobiele favorieten maken… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab3.cab
O16 - DPF: {588031A3-94BF-4CDD-86D0-939F6F93910F} (FixItClient Class) - https://fixit.support.microsoft.com/ActiveX/FixItClient.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd…b?1201908544843
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Preloader van browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Cache-daemon voor onderdeelcategorieën - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\avgwdsvc.exe
O23 - Service: FsUsbExService - Teruten - C:\WINDOWS\system32\FsUsbExService.Exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

–
End of file - 6465 bytes



———————————————–



- Keyboard problem: Solved (Thanks a lot :D )
- Posting problem: Solved (also thanks a lot, because trhough phone is very annoying)
- Can't use Internet Explorer and update my Windows

For now thanks a lot! Glad that I do not need to work in safe mode anymore.
Added a new Hijackthis log just to be sure (I know you didn't ask)


edit: tested if posting problem was solved
Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.
    If Vista or Windows 7, skip the Recovery Console part

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.
I can't do a full combofix scan. I did 3 scans. Everytime when I walked away and came back the monitor wasn't working anymore, when that happens the only thing I can do is to turn the computer of by a holding down the powerbutton.

Last time i tried to notice when it happens. When it scans part 50 it hangs. Don't know if it always the same time. However It never produces a log. The very first time I did a scan the system had to restart, and before the complete startup it started scanning. When I tried the opther 2 scans it didn't ask me to restart and just started scanning. edit: "Last scan Combofix Asked me tu update, I agreed and it updated itself"

I use AVG scanner The only thing I can turn off is the resident shield (I can't choose "quit control center") I did save Combofix to Desktop and followed all the steps.

Internet explorer is working for the moment. I had a IE reset by using the advanced IE options. Tried to update Windows but I already have the latest essential software. The copmuter seems to be running fine except for combofix.

Any other suggestions?


edit: typo's and added info about update combofix
If it's running fine, forget about combofix.

Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

To be on the safe side, I would also change all my passwords.


This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.


Here's my usual all clean post

Log looks good :D


This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

Only run one Anti-Virus and Firewall program.


I would suggest you read:
PC Safety and Security–What Do I Need?.
How to Prevent Malware:

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