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Spyware / Malware / Virus Removal

Google redirecting me - don't have a clue!

12 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Whenever I carry out a google search I am redirected to various advertising sites and other search engines. I have the free AVG version 9 that has told me I have 1 infection and that its been healed but it came back, I then downloaded Ad-aware which did the same thing. If there is anyone that could suggest a way of getting rid of the infection that would be great! Not sure if this helps but since I've had Ad-aware on the computer I receive messages such as: Network Connection Blocked Ad-watch live! has blocked svchost.exe from connecting to a malicious website on the internet IP address: 205.252.166.169 (port: 80)
Post #2
Hello hmcqueen and welcome to WhatTheTech. Please follow these guidelines while we work on your PC:
  • Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.” Absence of symptoms does not mean your machine is clean!
  • Please do not run any scans or install/uninstall any applications without being directed to do so.
  • Please follow my instructions carefully and in the order they are posted.
  • Any underlined text in my posts indicates a clickable link.
  • You should print any instructions I give you for ease of use and reference.
  • If you have any questions at all, please stop and ask before proceeding.
🖼Click to load external image (Posted Image) Please download DDS by sUBs from one of the following links and save it to your desktop.

DDS.scr
DDS.pif
  • Disable any script blocking protection (How to Disable your Security Programs)
  • Double click DDS icon to run the tool (may take up to 3 minutes to run)
  • When done, DDS.txt will open.
  • After a few moments, attach.txt will open in a second window.
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
🖼Click to load external image (Posted Image) Download GMER Rootkit Scanner from here to your desktop.
  • Double click the exe file. If asked to allow gmer.sys driver to load, please consent .
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.


    [external image: Posted Image]
    Click the image to enlarge it


  • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and post it in reply.
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries

If you have trouble running GEMR:
  • Make sure that your security software is disabled
  • Uncheck the box next to "Files" this time also
  • If you still can't run it, try in the Safe Mode
Please include the following in your next post:
  • DDS and Attach.txt logs
  • GMER log
Post #3
Hello Thanks for your help. I have attached the information you asked for except the GMER. I scanned the computer and when the scan was complete clicked on save and the computer froze. I tried this twice. Would I be able to copy and paste the results in a reply to you? DDS (Ver_10-03-17.01) - NTFSx86 Run by [removed] at 20:52:27.64 on 07/07/2010 Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_15 Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.766.292 [GMT 1:00] AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe C:\Program Files\AVG\AVG9\avgchsvx.exe C:\Program Files\AVG\AVG9\avgrsx.exe C:\Program Files\AVG\AVG9\avgcsrvx.exe svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\bgsmsnd.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\PROGRA~1\AVG\AVG9\avgtray.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\ctfmon.exe C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe svchost.exe C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\AVG\AVG9\avgwdsvc.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\TalkTalk\bin\sprtsvc.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe C:\Program Files\AVG\AVG9\avgnsx.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Trusteer\Rapport\bin\RapportService.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\system32\wscntfy.exe C:\Documents and Settings\Administrator\Desktop\dds.scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.mytalktalk.co.uk uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll uURLSearchHooks: H - No File mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: pdfMachine: {56cf4856-ecb4-4e46-a897-a378821f97b9} - c:\windows\system32\bgstb.dll TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [SsAAD.exe] c:\progra~1\sony\sonics~1\SsAAD.exe mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [bgsmsnd.exe] c:\windows\system32\spool\drivers\w32x86\3\bgsmsnd.exe mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll Notify: avgrsstarter - avgrsstx.dll Notify: igfxcui - igfxsrvc.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\wupmlwbf.default\ FF - prefs.js: browser.search.selectedEngine - Google FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} ============= SERVICES / DRIVERS =============== R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-8-24 216200] R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-8-24 29584] R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-8-24 242896] R1 RapportBuka;RapportBuka;c:\windows\system32\drivers\RapportBuka.sys [2010-2-26 390528] R1 RapportKELL;RapportKELL;c:\program files\trusteer\rapport\bin\RapportKELL.sys [2010-6-7 59240] R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2010-6-7 166632] R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-3-17 308064] R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2010-6-7 840936] R2 sprtsvc_TalkTalk;SupportSoft Sprocket Service (TalkTalk);c:\program files\talktalk\bin\sprtsvc.exe [2007-10-12 202016] R2 tgsrvc_TalkTalk;SupportSoft Repair Service (TalkTalk);c:\program files\common files\supportsoft\bin\tgsrvc.exe [2007-8-2 148768] =============== Created Last 30 ================ 2010-07-07 06:16:28 744 —-a-w- c:\windows\system32\drivers\kgpcpy.cfg 2010-07-07 06:09:39 132 —ha-w- C:\aaw7boot.cmd 2010-07-06 21:43:23 0 dc-h–w- c:\docume~1\alluse~1\applic~1\~0 2010-07-06 21:28:28 0 d—–w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy 2010-07-06 21:28:27 0 d—–w- c:\program files\Spybot - Search & Destroy 2010-07-06 19:32:05 16384 —ha-w- C:\SZKGFS.dat 2010-07-06 19:29:33 0 d—–w- c:\docume~1\alluse~1\applic~1\SITEguard 2010-07-06 19:28:38 0 d—–w- c:\program files\common files\iS3 2010-07-06 19:28:37 0 d—–w- c:\docume~1\alluse~1\applic~1\STOPzilla! 2010-07-05 11:26:55 0 d—–w- c:\program files\iPod ==================== Find3M ==================== 2010-06-02 13:26:49 242896 —-a-w- c:\windows\system32\drivers\avgtdix.sys 2010-05-04 17:20:39 832512 —-a-w- c:\windows\system32\wininet.dll 2010-05-04 17:20:34 78336 —-a-w- c:\windows\system32\ieencode.dll 2010-05-04 17:20:32 17408 ——w- c:\windows\system32\corpol.dll 2010-05-02 05:22:50 1851264 —-a-w- c:\windows\system32\win32k.sys 2010-04-20 05:30:08 285696 —-a-w- c:\windows\system32\atmfd.dll 2010-04-19 19:47:44 3062048 —-a-w- c:\windows\system32\usbaaplrc.dll 2008-10-01 20:51:32 16384 –sha-w- c:\windows\system32\config\systemprofile\cookies\index.dat 2008-10-01 20:51:32 32768 –sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\index.dat 2008-10-01 20:50:53 32768 –sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008100120081002\index.dat 2008-10-01 20:51:32 32768 –sha-w- c:\windows\system32\config\systemprofile\local settings\temporary internet files\content.ie5\index.dat 2010-02-11 16:39:01 16384 –sha-w- c:\windows\temp\cookies\index.dat 2010-02-11 16:39:01 16384 –sha-w- c:\windows\temp\history\history.ie5\index.dat 2010-02-11 16:39:03 49152 –sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat ============= FINISH: 20:53:51.85 ===============

Attachments:

Post #4 last edited
If you are able to copy/paste the report, that would be fine. If you still have trouble, please run this scan instead:

🖼Click to load external image (Posted Image) Please download Rootkit Unhooker and save it on your desktop.
  • Disable your security programs
  • Double click RKUnhookerLE.exe to run it
  • Click the Report tab, then click Scan
  • Check Drivers, Stealth Code, Files, and Code Hooks
  • Uncheck the rest, then click OK
  • When prompted to Select Disks for Scan, make sure C:\ is checked and click OK
  • Wait till the scanner has finished then go File > Save Report
  • Save the report somewhere you can find it. Click Close
  • Copy the entire contents of the report and paste it in your next reply.
Note - You may get this warning it is ok, just ignore it:

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

Post #5
Hello I downloaded the Rootkit Unhooker, here are the results: - Thanks 0xF6D56000 WARNING: Virus alike driver modification [termdd.sys], 40960 bytes ============================================== >Files ============================================== !–>[Hidden] C:\Documents and Settings\Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\wupmlwbf.default\Cache\5825F242d01 !–>[Hidden] C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\CryptnetUrlCache\Content\4DB1DABDF57ED9997FE8DCC77E93C04F !–>[Hidden] C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\CryptnetUrlCache\Content\CC8AB4F39B5BEE7A1413C682ED05BBF3 !–>[Hidden] C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\CryptnetUrlCache\MetaData\4DB1DABDF57ED9997FE8DCC77E93C04F !–>[Hidden] C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\CryptnetUrlCache\MetaData\CC8AB4F39B5BEE7A1413C682ED05BBF3 ============================================== >Hooks ============================================== ntoskrnl.exe+0x00005B22, Type: Inline - RelativeJump 0x804DCB22–>804DCB29 [ntoskrnl.exe] ntoskrnl.exe+0x0000D964, Type: Inline - RelativeJump 0x804E4964–>804E495A [ntoskrnl.exe] ntoskrnl.exe+0x0000DAB8, Type: Inline - RelativeJump 0x804E4AB8–>804E4AAE [ntoskrnl.exe] ntoskrnl.exe+0x0000DAF4, Type: Inline - RelativeJump 0x804E4AF4–>804E4AEA [ntoskrnl.exe] ntoskrnl.exe+0x0000DB94, Type: Inline - RelativeJump 0x804E4B94–>804E4B8A [ntoskrnl.exe] ntoskrnl.exe+0x0000DBD0, Type: Inline - RelativeJump 0x804E4BD0–>804E4BC6 [ntoskrnl.exe] ntoskrnl.exe+0x0000DC00, Type: Inline - RelativeJump 0x804E4C00–>804E4BF6 [ntoskrnl.exe] ntoskrnl.exe+0x0000DC25, Type: Inline - RelativeJump 0x804E4C25–>804E4C1A [ntoskrnl.exe] ntoskrnl.exe+0x0000DC50, Type: Inline - RelativeJump 0x804E4C50–>804E4C46 [ntoskrnl.exe] ntoskrnl.exe+0x0000DCAC, Type: Inline - RelativeJump 0x804E4CAC–>804E4CA2 [ntoskrnl.exe] ntoskrnl.exe+0x0000DCD4, Type: Inline - RelativeJump 0x804E4CD4–>804E4CCE [ntoskrnl.exe] [1160]svchost.exe–>mswsock.dll+0x00004057, Type: Inline - RelativeJump 0x71A54057–>00000000 [unknown_code_page] [1160]svchost.exe–>mswsock.dll+0x0000433A, Type: Inline - RelativeJump 0x71A5433A–>00000000 [unknown_code_page] [1160]svchost.exe–>mswsock.dll+0x00005847, Type: Inline - RelativeJump 0x71A55847–>00000000 [unknown_code_page] [1160]svchost.exe–>user32.dll–>GetCursorPos, Type: Inline - RelativeJump 0x7E42974E–>00000000 [unknown_code_page] [1988]explorer.exe–>advapi32.dll–>kernel32.dll–>GetProcAddress, Type: IAT modification 0x77DD1218–>00000000 [shimeng.dll] [1988]explorer.exe–>gdi32.dll–>kernel32.dll–>GetProcAddress, Type: IAT modification 0x77F110B4–>00000000 [shimeng.dll] [1988]explorer.exe–>kernel32.dll–>GetProcAddress, Type: IAT modification 0x01001268–>00000000 [shimeng.dll] [1988]explorer.exe–>mswsock.dll+0x00004057, Type: Inline - RelativeJump 0x71A54057–>00000000 [unknown_code_page] [1988]explorer.exe–>mswsock.dll+0x0000433A, Type: Inline - RelativeJump 0x71A5433A–>00000000 [unknown_code_page] [1988]explorer.exe–>mswsock.dll+0x00005847, Type: Inline - RelativeJump 0x71A55847–>00000000 [unknown_code_page] [1988]explorer.exe–>mswsock.dll–>kernel32.dll–>GetProcAddress, Type: IAT modification 0x71A51178–>00000000 [shimeng.dll] [1988]explorer.exe–>shell32.dll–>kernel32.dll–>GetProcAddress, Type: IAT modification 0x7C9C15A4–>00000000 [shimeng.dll] [1988]explorer.exe–>user32.dll–>kernel32.dll–>GetProcAddress, Type: IAT modification 0x7E41133C–>00000000 [shimeng.dll] [1988]explorer.exe–>wininet.dll–>kernel32.dll–>GetProcAddress, Type: IAT modification 0x3D931480–>00000000 [shimeng.dll] [1988]explorer.exe–>ws2_32.dll–>kernel32.dll–>GetProcAddress, Type: IAT modification 0x71AB109C–>00000000 [shimeng.dll] [3188]wuauclt.exe–>mswsock.dll+0x00004057, Type: Inline - RelativeJump 0x71A54057–>00000000 [unknown_code_page] [3188]wuauclt.exe–>mswsock.dll+0x0000433A, Type: Inline - RelativeJump 0x71A5433A–>00000000 [unknown_code_page] [3188]wuauclt.exe–>mswsock.dll+0x00005847, Type: Inline - RelativeJump 0x71A55847–>00000000 [unknown_code_page] !!POSSIBLE ROOTKIT ACTIVITY DETECTED!! =)
Post #6
hmcqueen,

That was helpful, let's get to work:

🖼Click to load external image (Posted Image) Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Please include the following in your next post:
  • ComboFix log
Post #7
Hello

Here are the Combofix results: -

Thanks for your help

ComboFix 10-07-08.02 - Administrator 10/07/2010 9:50.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.766.442 [GMT 1:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

Infected copy of c:\windows\system32\drivers\termdd.sys was found and disinfected
Restored copy from - Kitty had a snack :P
.
((((((((((((((((((((((((( Files Created from 2010-06-10 to 2010-07-10 )))))))))))))))))))))))))))))))
.

2010-07-07 06:09 . 2010-07-07 06:09 132 —ha-w- C:\aaw7boot.cmd
2010-07-06 21:44 . 2010-07-06 21:44 ——– d—–w- c:\documents and settings\Administrator\Local Settings\Application Data\Sunbelt Software
2010-07-06 21:43 . 2010-07-07 19:48 ——– dc-h–w- c:\documents and settings\All Users\Application Data\~0
2010-07-06 21:41 . 2010-07-07 19:46 ——– d—–w- c:\documents and settings\All Users\Application Data\Lavasoft
2010-07-06 21:28 . 2010-07-07 06:19 ——– d—–w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-07-06 21:28 . 2010-07-07 06:23 ——– d—–w- c:\program files\Spybot - Search & Destroy
2010-07-06 19:32 . 2010-07-06 19:32 16384 —ha-w- C:\SZKGFS.dat
2010-07-06 19:29 . 2010-07-06 19:29 ——– d—–w- c:\documents and settings\All Users\Application Data\SITEguard
2010-07-06 19:28 . 2010-07-06 19:28 ——– d—–w- c:\program files\Common Files\iS3
2010-07-06 19:28 . 2010-07-07 06:17 ——– d—–w- c:\documents and settings\All Users\Application Data\STOPzilla!
2010-07-05 11:26 . 2010-07-05 11:26 ——– d—–w- c:\program files\iPod
2010-07-05 11:11 . 2010-07-05 11:11 72504 —-a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.2.0.61\SetupAdmin.exe
2010-07-05 11:06 . 2010-07-05 11:06 71992 —-a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\Safari 5.33.16.0\SetupAdmin.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-10 07:35 . 2010-02-24 14:06 0 —-a-w- c:\documents and settings\Administrator\Local Settings\Application Data\prvlcl.dat
2010-07-07 06:16 . 2010-07-07 06:16 744 —-a-w- c:\windows\system32\drivers\kgpcpy.cfg
2010-07-05 14:05 . 2009-06-13 09:19 ——– d—–w- c:\documents and settings\Administrator\Application Data\Spotify
2010-07-05 11:32 . 2009-08-25 16:28 ——– d—–w- c:\documents and settings\Administrator\Application Data\Apple Computer
2010-07-05 11:29 . 2010-05-18 17:42 ——– d—–w- c:\program files\iTunes
2010-07-05 11:26 . 2009-08-25 16:23 ——– d—–w- c:\program files\Common Files\Apple
2010-07-05 11:10 . 2010-05-18 17:29 ——– d—–w- c:\program files\Safari
2010-06-07 17:07 . 2010-06-07 17:07 434176 —-a-w- c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportMS\17053\RapportMS.dll
2010-06-02 13:26 . 2008-08-24 06:31 242896 —-a-w- c:\windows\system32\drivers\avgtdix.sys
2010-06-02 13:26 . 2008-08-24 06:31 29584 —-a-w- c:\windows\system32\drivers\avgmfx86.sys
2010-05-26 13:25 . 2010-05-26 13:25 503808 —-a-w- c:\documents and settings\Administrator\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-794c25b0-n\msvcp71.dll
2010-05-26 13:25 . 2010-05-26 13:25 499712 —-a-w- c:\documents and settings\Administrator\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-794c25b0-n\jmc.dll
2010-05-26 13:25 . 2010-05-26 13:25 348160 —-a-w- c:\documents and settings\Administrator\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-794c25b0-n\msvcr71.dll
2010-05-18 17:43 . 2010-05-18 17:42 ——– d—–w- c:\documents and settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-05-18 17:38 . 2010-05-18 17:37 ——– d—–w- c:\program files\QuickTime
2010-05-18 17:28 . 2010-05-18 17:28 79144 —-a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\Safari 5.31.22.7\SetupAdmin.exe
2010-05-10 17:13 . 2010-05-10 17:13 655360 —-a-w- c:\documents and settings\Administrator\Application Data\Spotify\Gracenote\gnsdk_sdkmanager.dll
2010-05-10 17:13 . 2010-05-10 17:13 282624 —-a-w- c:\documents and settings\Administrator\Application Data\Spotify\Gracenote\gnsdk_musicid_file.dll
2010-05-10 17:13 . 2010-05-10 17:13 208896 —-a-w- c:\documents and settings\Administrator\Application Data\Spotify\Gracenote\gnsdk_dsp.dll
2010-05-04 17:20 . 2006-03-04 03:33 832512 —-a-w- c:\windows\system32\wininet.dll
2010-05-04 17:20 . 2004-08-04 10:00 78336 —-a-w- c:\windows\system32\ieencode.dll
2010-05-04 17:20 . 2004-08-04 10:00 17408 ——w- c:\windows\system32\corpol.dll
2010-05-02 05:22 . 2004-08-04 10:00 1851264 —-a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30 . 2004-08-04 10:00 285696 —-a-w- c:\windows\system32\atmfd.dll
2010-04-19 19:47 . 2009-08-25 16:24 3062048 —-a-w- c:\windows\system32\usbaaplrc.dll
2010-04-19 19:47 . 2009-08-25 16:24 41984 —-a-w- c:\windows\system32\drivers\usbaapl.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2009-11-25 13:01 1230080 —-a-w- c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SsAAD.exe"="c:\progra~1\Sony\SONICS~1\SsAAD.exe" [2006-05-08 81920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-02-10 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2004-02-10 118784]
"bgsmsnd.exe"="c:\windows\System32\spool\DRIVERS\W32X86\3\bgsmsnd.exe" [2006-01-19 147456]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-09-27 149280]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2010-06-02 2065248]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-04-13 47392]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-06-15 141624]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2010-03-17 13:26 12464 —-a-w- c:\windows\system32\avgrsstx.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Spotify\\spotify.exe"=
"c:\\Program Files\\TalkTalk\\agent\\bin\\bcont.exe"=
"c:\\Program Files\\Common Files\\SupportSoft\\bin\\tgsrvc.exe"=
"c:\\Program Files\\TalkTalk\\agent\\bin\\bcont_nm.exe"=
"c:\\Program Files\\TalkTalk\\bin\\sprtcmd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [24/08/2008 07:31 216200]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [24/08/2008 07:31 242896]
R1 RapportBuka;RapportBuka;c:\windows\system32\drivers\RapportBuka.sys [26/02/2010 08:50 390528]
R1 RapportKELL;RapportKELL;c:\program files\Trusteer\Rapport\bin\RapportKELL.sys [07/06/2010 18:07 59240]
R1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [07/06/2010 18:07 166632]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [17/03/2010 14:26 308064]
R2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [07/06/2010 18:07 840936]
R2 sprtsvc_TalkTalk;SupportSoft Sprocket Service (TalkTalk);c:\program files\TalkTalk\bin\sprtsvc.exe [12/10/2007 09:33 202016]
R2 tgsrvc_TalkTalk;SupportSoft Repair Service (TalkTalk);c:\program files\Common Files\SupportSoft\bin\tgsrvc.exe [02/08/2007 14:42 148768]
.
Contents of the 'Scheduled Tasks' folder

2010-07-08 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.mytalktalk.co.uk
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\wupmlwbf.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk
FF - component: c:\program files\AVG\AVG9\Firefox\components\avgssff.dll
FF - component: c:\program files\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\xpavgtbapi.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-10 09:57
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2010-07-10 10:01:29
ComboFix-quarantined-files.txt 2010-07-10 09:01

Pre-Run: 20,957,659,136 bytes free
Post-Run: 21,840,576,512 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - 38AC3F2F07FB93966581AF4E0C40F5FE
Post #8
hmcqueen,

That looks a little better! Please do this next:

🖼Click to load external image (Posted Image) Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 6 and save it to your desktop.
  • Scroll down to where it says "Java SE Runtime Environment (JRE) 6 Update 21. The Java SE Runtime Environment (JRE) allows end-users to run Java applications."
  • Click the "Download" button to the right.
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: " I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Now go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u21-windows-i586-p.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and AppletsTrace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.
🖼Click to load external image (Posted Image) Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please post the results.
🖼Click to load external image (Posted Image) Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.

2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.
3. Click Run at the Security prompt.

The program will then begin downloading and installing and will also update the database.
Please be patient as this can take quite a long time to download.
  • Once the update is complete, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, adware, dialers, and other riskware
    • Archives
    • E-mail databases
  • Click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View report… at the bottom.
  • Click the Save report… button.

    [external image: Posted Image]

  • Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply
Please include the following in your next post:
  • MBAM log
  • Kaspersky log
Post #9
Hello Here is the latest, Thanks Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4300 Windows 5.1.2600 Service Pack 3 Internet Explorer 7.0.5730.13 10/07/2010 22:14:38 mbam-log-2010-07-10 (22-14-38).txt Scan type: Full scan (C:\|) Objects scanned: 170234 Time elapsed: 55 minute(s), 55 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 3 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\Casino\Casino.com\_SetupCasino_fcb897(2).exe (Trojan.Buzus) -> Quarantined and deleted successfully. C:\System Volume Information\_restore{B0DB2EA6-F0EC-44F4-AB7D-3E4BCF72FF18}\RP280\A0183243.exe (Trojan.Buzus) -> Quarantined and deleted successfully. C:\System Volume Information\_restore{B0DB2EA6-F0EC-44F4-AB7D-3E4BCF72FF18}\RP280\A0183244.exe (Trojan.Buzus) -> Quarantined and deleted successfully. ——————————————————————————– KASPERSKY ONLINE SCANNER 7.0: scan report Sunday, July 11, 2010 Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Saturday, July 10, 2010 14:18:52 Records in database: 4242417 ——————————————————————————– Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: A:\ C:\ D:\ Scan statistics: Objects scanned: 45629 Threats found: 1 Infected objects found: 1 Suspicious objects found: 0 Scan duration: 02:07:44 File name / Threat / Threats count C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\termdd.sys.vir Infected: Rootkit.Win32.TDSS.ap 1 Selected area has been scanned.
Post #10
hmcqueen,

That Kaspersky detection is already in quarantine, so all we have left is another update and some very important cleanup. How is the computer running now?

🖼Click to load external image (Posted Image) Your Adobe reader needs to be updated. Please visit Adobe's site and grab the newest version.

🖼Click to load external image (Posted Image) Go HERE to scan for any other out of date and/or vulnerable applications on your computer and follow the instructions given for updating them.

🖼Click to load external image (Posted Image) Uninstall ComboFix
  • Press the Windows key + R on your keyboard or click Start -> Run. Copy and past the following text into the run box that opens and press OK:
    Combofix /Uninstall
🖼Click to load external image (Posted Image)

🖼Click to load external image (Posted Image) Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean
🖼Click to load external image (Posted Image) Now to remove most of the tools that we have used in fixing your machine:
  • Make sure you have an Internet Connection.
  • Download OTC to your desktop and run it
  • A list of tool components used in the cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the cleanup process. If you are asked to reboot the machine choose Yes.
  • Manually delete any remaining logs or tools from our fixes
🖼Click to load external image (Posted Image) Finally, I'd like to make a couple of suggestions to help you stay clean in the future:
  • Restart any anti-malware programs that we disabled while we were cleaning your machine.
  • Keep your antivirus application current and updated. Also, hang on to MBAM. Scan with them at least weekly.
  • Consider running in a limited user account. See this post for more information.
  • Please carefully review the information in our Security - Best Practices and Prevention forum located HERE
Please post once more so I know you are all set and I can close this thread. Good luck and stay safe!

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