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Spyware / Malware / Virus Removal

[Resolved] Hacked

18 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Good morning. I believe someone used a key logger to access one of my gaming accounts. I performed my usual spyware/malware/adware checks and deleted all of the temporary internet files before generating the diagonstic information below.

Here is the DDS.txt information:

DDS (Ver_10-03-17.01) - NTFSx86
Run by [removed] at 0:41:13.29 on Thu 04/01/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1983.1431 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\AOL\1225324483\ee\AOLSoftware.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
c:\program files\common files\aol\1225324483\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
c:\program files\common files\aol\1225324483\ee\aolsoftware.exe
svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Documents and Settings\HP_Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PAVILION&pf=desktop
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
mSearchAssistant = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\smart web printing\hpswp_printenhancer.dll
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: hpWebHelper Class: {aaae832a-5fff-4661-9c8f-369692d1dcb9} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\WebHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: []
mRun: [PCDrProfiler]
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [HostManager] c:\program files\common files\aol\1225324483\ee\AOLSoftware.exe
mRun: [AOLDialer] c:\program files\common files\aol\acs\AOLDial.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\update~1.lnk - c:\program files\updates from hp\9972322\program\Updates from HP.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxp://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1169168863018
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
AppInit_DLLs: ugvbtq.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-2-17 66632]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-2-17 12872]

=============== Created Last 30 ================

2010-04-01 05:40:22 0 —-a-w- c:\documents and settings\hp_owner\defogger_reenable
2010-04-01 05:19:17 0 d—–w- c:\docume~1\hp_owner\applic~1\Uniblue
2010-04-01 00:33:21 0 d—–w- c:\program files\TrendMicro
2010-03-31 23:14:23 181632 ——w- c:\windows\system32\MpSigStub.exe
2010-03-31 23:06:56 0 d—–w- c:\program files\Uniblue
2010-03-09 18:11:53 3558912 ——w- c:\windows\system32\dllcache\moviemk.exe

==================== Find3M ====================

2010-03-30 05:46:30 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-03-30 05:45:52 20824 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-02-25 16:54:36 11070976 —-a-w- c:\windows\system32\dllcache\ieframe.dll
2010-02-24 09:54:25 173056 —-a-w- c:\windows\system32\dllcache\ie4uinit.exe
2010-01-19 00:04:44 41328 —-a-w- c:\docume~1\hp_owner\applic~1\GDIPFONTCACHEV1.DAT
2007-03-13 03:54:09 774144 —-a-w- c:\program files\RngInterstitial.dll
2008-05-17 23:58:22 32768 –sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008051720080518\index.dat

============= FINISH: 0:41:56.29 ===============


Now, when GMER finally finished scanning, a message stating "GPER hasn't found any system modification" appeared. The GMER log is empty.

That is the information your "Are You Infected" topic requests. I want to also show you my HijackThis log. I am concerned about the entries that reference [mowedubuja] and refoyahi.dll in the O4 area. Google searches fail to retrieve any documentts containing either of these terms.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:35:28 AM, on 4/1/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\AOL\1225324483\ee\AOLSoftware.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
c:\program files\common files\aol\1225324483\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
c:\program files\common files\aol\1225324483\ee\aolsoftware.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1225324483\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKUS\S-1-5-19\..\Run: [mowedubuja] Rundll32.exe "C:\WINDOWS\system32\refoyahi.dll",s (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [mowedubuja] Rundll32.exe "C:\WINDOWS\system32\refoyahi.dll",s (User 'NETWORK SERVICE')
O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/…can8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1169168863018
O18 - Filter hijack: text/html - {ad212da4-b091-4701-9ad6-2cf4fcb1f843} - (no file)
O20 - AppInit_DLLs: ugvbtq.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

–
End of file - 9489 bytes


Before resetting my account and resuming gameplay, I'd like to do my best to ensure that the key logging bug is eradicated from my system. Is the information I've supplied adequate to help assess whether the key logger is still floating around? Many thanks.

John M.

Attachments:

Post #2
Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

1.Please do not run any other tool untill instructed to do so!
2.Please reply to this thread, do not start another!
3.Please tell me about any problems that have occurred during the fix.
4.Please tell me of any other symptoms you may be having as these can help also.
5.Please try as much as possible not to run anything while executing a fix.

If you follow these instructions, everything should go smoothly.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

uninstall some programs:

1. click on start
2. then go to settings
3. after that you need control panel
4. click on the icon add or remove programs
click on the following programs

Remove WeatherBug Installer
WildTangent Web Driver

and click on remove

Run Combofix:

Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.
Please continue as follows:

  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the report in your next post:

C:\ComboFix.txt

"information and logs"

  • In your next post I need the following

  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
Post #3
Hello Gringo - I have taken the actions you recommended. I have attached my ComboFix log file to this reply. My computer rebooted once while ComboFix was executing. There is no indication in the instructions that this occurs, but the log file generated after the reboot. I just wanted to point this out to you in case it has implications. The computer seems to be fine. I am simply curious whether either the applications I removed (Remove WeatherBug Installer and WildTangent Web Driver) could have contributed to the key logging situation. I greatly appreciate your assistance! John

Attachments:

Post #4
Greetings John

I am simply curious whether either the applications I removed (Remove WeatherBug Installer and WildTangent Web Driver) could have contributed to the key logging situation.

no they don't have anything to do with the keylogger situation - In fact I don't see any evidence of any keylogger on your system, but I don't know what you have done before I came to help you. but you will be clean of all malware or spyware before I let you go

extra combofix report

I need to see one of the extra reports combofix makes

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok
  • copy and paste the report into this topic for me to review

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

:Kaspersky scan:

  • Please go to Kaspersky website and perform an online antivirus scan.

    • Read through the requirements and privacy statement and click on Accept button.
    • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    • When the downloads have finished, click on Settings.
    • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button: Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

"information and logs"

  • In your next post I need the following

  • log from combofix
  • Log From MBAM
  • Log From Kaspersky
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
Post #5
Gringo - Hi again - I stayed up late to wait for Kapersky to finish. Here's the results: 1) Extra ComboFix Report: 32 Bit HP CIO Components Installer Adobe Flash Player 10 ActiveX Adobe Reader 7.0.5 Language Support Adobe Reader 7.1.0 AIO_Scan AOL Coach Version 2.0(Build:20041026.5 en) AOL Connectivity Services AOL Uninstaller AOL You've Got Pictures Screensaver ATI Control Panel ATI Display Driver BufferChm C5200 C5200_doccd c5200_Help Compatibility Pack for the 2007 Office system Copy CP_AtenaShokunin1Config CP_CalendarTemplates1 cp_LightScribeConfig cp_OnlineProjectsConfig CP_Package_Basic1 CP_Package_Variety1 CP_Package_Variety2 CP_Package_Variety3 CP_Panorama1Config cp_PosterPrintConfig cp_UpdateProjectsConfig Critical Update for Windows Media Player 11 (KB959772) CueTour Curse Client Customer Experience Enhancement CustomerResearchQFolder Data Fax SoftModem with SmartCP Destination Component DeviceDiscovery DocProc DocProcQFolder Easy Internet Sign-up ERUNT 1.1j eSupportQFolder Fax FullDPAppQFolder Gleim's CPA Test Prep 2009 Gleim CPA Test Prep 2010 WebDeploy High Definition Audio Driver Package - KB888111 HiJackThis HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976098-v2) Hotfix for Windows XP (KB979306) HouseCall 6.6 HP Boot Optimizer HP Customer Participation Program 9.0 HP Imaging Device Functions 9.0 HP OCR Software 9.0 HP Photosmart All-In-One Software 9.0 HP Photosmart Essential 2.01 HP Photosmart Essential2.01 HP Photosmart Premier Software 6.5 HP Smart Web Printing HP Solution Center 9.0 HP Support Overview HP Update HP Web Helper HPPhotoSmartExpress HPProductAssistant HpSdpAppCoreApp HPSSupply InstantShareDevices J2SE Runtime Environment 5.0 Update 11 J2SE Runtime Environment 5.0 Update 6 Java™ 6 Update 17 Java™ 6 Update 2 Java™ 6 Update 3 Java™ 6 Update 5 Java™ 6 Update 7 Java™ SE Runtime Environment 6 Update 1 Kort's Spellcrafting Calculator Malwarebytes' Anti-Malware MapleStory MarketResearch Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB953297) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Base Smart Card Cryptographic Service Provider Package Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft Money 2006 Microsoft National Language Support Downlevel APIs Microsoft Office Standard Edition 2003 60 days trial Microsoft Office XP Standard for Students and Teachers Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Works Move Networks Media Player for Internet Explorer MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) My HP Games Netscape Browser (remove only) OptionalContentQFolder PanoStandAlone PC-Doctor 5 for Windows PhotoGallery PS_AIO_02_ProductContext PS_AIO_02_Software PS_AIO_02_Software_min PSSWCORE Python 2.2 pywin32 extensions (build 203) Python 2.2.3 Quicken 2006 QuickTime RandMap RealArcade RealPlayer Realtek High Definition Audio Driver Rhapsody Scan Security Update for CAPICOM (KB931906) Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Internet Explorer 7 (KB928090) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Internet Explorer 7 (KB931768) Security Update for Windows Internet Explorer 7 (KB933566) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 8 (KB969897) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB972260) Security Update for Windows Internet Explorer 8 (KB974455) Security Update for Windows Internet Explorer 8 (KB976325) Security Update for Windows Internet Explorer 8 (KB978207) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971468) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975561) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB977165) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978037) Security Update for Windows XP (KB978251) Security Update for Windows XP (KB978262) Security Update for Windows XP (KB978706) SkinsHP1 SlideShow SlideShowMusic SolutionCenter Sonic Express Labeler Sonic RecordNow Audio Sonic RecordNow Copy Sonic RecordNow Data Sonic Update Manager Sonic_PrimoSDK Status SUPERAntiSpyware Free Edition Toolbox TrayApp Uniblue ProcessScanner Unload UnloadSupport Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Windows Internet Explorer 8 (KB969497) Update for Windows Internet Explorer 8 (KB976662) Update for Windows Internet Explorer 8 (KB976749) Update for Windows Internet Explorer 8 (KB980182) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) Updates from HP (remove only) VideoToolkit01 Viewpoint Media Player WebFldrs XP WebReg Windows Defender Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 7 Windows Internet Explorer 8 Windows Media Format 11 runtime Windows Media Format SDK Hotfix - KB891122 Windows Media Player 11 Windows XP Service Pack 3 WordBiz version 1.8 World of Warcraft WowAceUpdater Yahoo! Messenger Yahoo! Toolbar Yahoo! Toolbar for Internet Explorer 2) MBAM Log (Note that MalwareBytes is one of my regular cleaners): Malwarebytes' Anti-Malware 1.45 www.malwarebytes.org Database version: 3945 Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702 4/1/2010 10:50:56 PM mbam-log-2010-04-01 (22-50-56).txt Scan type: Quick scan Objects scanned: 101811 Time elapsed: 5 minute(s), 16 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) 3) Kaspersky log: ——————————————————————————– KASPERSKY ONLINE SCANNER 7.0: scan report Friday, April 2, 2010 Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Friday, April 02, 2010 03:35:03 Records in database: 3913724 ——————————————————————————– Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: C:\ D:\ E:\ F:\ Scan statistics: Objects scanned: 144977 Threats found: 2 Infected objects found: 3 Suspicious objects found: 0 Scan duration: 03:26:03 File name / Threat / Threats count C:\WINDOWS\Web\Wallpaper\welcome\AWhelper.dll Infected: not-a-virus:AdWare.Win32.WebHancer.x 1 D:\I386\APPS\APP02331\src\CompaqPresario_Spring06.exe Infected: not-a-virus:AdWare.Win32.WeatherBug.a 1 D:\I386\APPS\APP02331\src\HPPavillion_Spring06.exe Infected: not-a-virus:AdWare.Win32.WeatherBug.a 1 Selected area has been scanned. 4) I experienced no issues completing these processes. Everything went smoothly. 5) No specific concerns with the PC at the moment. Thank you for explaining that you don't see any evidence of any keylogger. Besides using the Control Panel - Internet Options feature to remove temporary internet files, I also used SUPERAntiSpyware. I recall that SUPERAntiSpyware found two instances of helper.dll & two instances of _helper.dll that it quarantined. I greatly appreciate all of your assistance! John
Post #6
greetings

I recall that SUPERAntiSpyware found two instances of helper.dll & two instances of _helper.dll that it quarantined.

it seems that this is some spyware related to a tool bar

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window: 

File::
C:\WINDOWS\Web\Wallpaper\welcome\AWhelper.dll


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
[external image: Posted Image]
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

NOTE**
  • When ComboFix finishes running, the ComboFix log will open along with a message box–do not be alarmed. With the above script, ComboFix will upload files to submit for analysis.
  • Ensure you are connected to the internet and click OK on the message box.

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 7.1.0
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
Java™ 6 Update 2
Java™ 6 Update 3
Java™ 6 Update 5
Java™ 6 Update 7
Java™ SE Runtime Environment 6 Update 1


and click on remove
*note - do not remove - Java™ 6 Update 17

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts
  • After the update is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH CheckedApplications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

"information and logs"

  • In your next post I need the following

  • log from combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
Post #7
Hi Gringo - Here is the latest ComboFix log that generated after utilizing the code you provided:

ComboFix 10-03-29.04 - HP_Owner 04/02/2010 12:09:24.2.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1983.1535 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\HP_Owner\Desktop\CFScript.txt

FILE ::
"c:\windows\Web\Wallpaper\welcome\AWhelper.dll"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\docume~1\HP_Owner\LOCALS~1\Temp\IadHide5.dll
c:\documents and settings\HP_Owner\Local Settings\Temp\IadHide5.dll
c:\windows\Web\Wallpaper\welcome\AWhelper.dll

.
((((((((((((((((((((((((( Files Created from 2010-03-02 to 2010-04-02 )))))))))))))))))))))))))))))))
.

2010-04-01 15:34 . 2010-04-01 15:34 ——– d—–w- c:\program files\Trend Micro
2010-04-01 05:39 . 2010-04-01 05:39 ——– d—–w- c:\program files\ERUNT
2010-04-01 05:19 . 2010-04-01 05:19 ——– d—–w- c:\documents and settings\HP_Owner\Application Data\Uniblue
2010-04-01 00:33 . 2010-04-01 00:33 ——– d—–w- c:\program files\TrendMicro
2010-03-31 23:14 . 2010-02-24 15:16 181632 ——w- c:\windows\system32\MpSigStub.exe
2010-03-31 23:13 . 2010-03-31 23:13 ——– d—–w- c:\program files\Windows Defender
2010-03-31 23:06 . 2010-04-01 05:22 ——– d—–w- c:\program files\Uniblue
2010-03-31 14:33 . 2010-03-31 16:09 ——– d—–w- c:\windows\BDOSCAN8
2010-03-25 04:22 . 2010-03-31 04:13 686136 —-a-w- c:\documents and settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
2010-03-09 18:11 . 2009-10-23 15:28 3558912 ——w- c:\windows\system32\dllcache\moviemk.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-04-01 00:33 . 2010-04-01 00:33 388096 —-a-r- c:\documents and settings\HP_Owner\Application Data\Microsoft\Installer\{0761C9A8-8F3A-4216-B4A7-B7AFBF24A24A}\HiJackThis.exe
2010-03-31 23:37 . 2009-03-17 00:32 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-03-31 23:37 . 2009-04-14 04:53 5918776 —-a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2010-03-31 23:24 . 2009-03-17 00:52 117760 —-a-w- c:\documents and settings\HP_Owner\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-03-31 23:23 . 2009-03-17 00:52 ——– d—–w- c:\program files\SUPERAntiSpyware
2010-03-31 15:36 . 2009-01-16 05:10 ——– d—–w- c:\program files\Zommon
2010-03-31 15:08 . 2009-02-28 08:21 ——– d—–w- c:\program files\CommonJunk
2010-03-30 05:46 . 2009-03-17 00:32 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-03-30 05:45 . 2009-03-17 00:32 20824 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-03-28 19:56 . 2010-01-15 01:32 ——– d—–w- c:\program files\CPATP2010
2010-03-26 18:22 . 2007-11-22 08:27 ——– d—–w- c:\program files\World of Warcraft
2010-03-23 06:32 . 2008-10-15 02:55 ——– d—–w- c:\program files\Curse
2010-03-02 05:35 . 2007-01-11 19:11 ——– d—–w- c:\program files\Java
2010-03-02 05:32 . 2010-03-02 05:32 152576 —-a-w- c:\documents and settings\HP_Owner\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2010-03-02 05:32 . 2009-11-11 12:47 79488 —-a-w- c:\documents and settings\HP_Owner\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2010-02-25 06:24 . 2004-08-04 04:00 916480 ——w- c:\windows\system32\wininet.dll
2010-01-26 22:35 . 2007-01-19 01:46 41328 —-a-w- c:\documents and settings\HP_Owner\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-01-19 01:06 . 2010-01-19 01:06 939 —-a-w- c:\documents and settings\HP_Owner\Application Data\Acreon\WowMatrix\Archives\HealBot\Reset_HealBot.bat
2007-03-13 03:54 . 2007-03-13 03:54 774144 —-a-w- c:\program files\RngInterstitial.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [2006-06-13 16239616]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-22 237568]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2006-02-15 249856]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-12 49152]
"HostManager"="c:\program files\Common Files\AOL\1225324483\ee\AOLSoftware.exe" [2006-03-10 48280]
"AOLDialer"="c:\program files\Common Files\AOL\ACS\AOLDial.exe" [2004-10-20 34904]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-10-29 98304]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2006-11-04 866584]

c:\documents and settings\Default User\Start Menu\Programs\Startup\
Pin.lnk - c:\hp\bin\CLOAKER.EXE [2007-1-11 27136]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-3-11 210520]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
Updates From HP.lnk - c:\program files\Updates from HP\9972322\Program\Updates from HP.exe [2007-1-11 36903]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2010-03-31 23:23 548352 —-a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Nexon\\MapleStory\\MapleStory.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\Curse\\CurseClient.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltsmon.exe"=
"c:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltpspd.exe"=
"c:\\Program Files\\Common Files\\AOL\\1225324483\\EE\\AOLServiceHost.exe"=
"c:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"=
"c:\\Program Files\\Common Files\\AolCoach\\en_en\\player\\AOLNySEV.exe"=
"c:\\Program Files\\World of Warcraft\\BackgroundDownloader.exe"=
"c:\\Program Files\\World of Warcraft\\Launcher.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-3.1.3.9947-to-3.2.0.10192-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-3.2.0.10192-to-3.2.0.10314-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-3.2.0.10314-to-3.2.2.10482-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft\\WoW-3.2.2.10482-to-3.2.2.10505-enUS-downloader.exe"=
"c:\\Documents and Settings\\HP_Owner\\Local Settings\\Apps\\2.0\\345XQP5X.7QD\\CH3YX985.ZN3\\curs..tion_eee711038731a406_0004.0000_152ef8e82e8f5a48\\CurseClient.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3724:TCP"= 3724:TCP:Blizzard Downloader: 3724

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2/17/2009 11:43 AM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2/17/2009 11:43 AM 66632]
R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 7:19 PM 13592]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2/17/2009 11:43 AM 12872]

— Other Services/Drivers In Memory —

*NewlyCreated* - ATWPKT2
*Deregistered* - ATWPKT2

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2010-04-02 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-04 00:20]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office10\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-04-02 12:17
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(552)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(3852)
c:\windows\system32\WININET.dll
c:\program files\Common Files\AOL\ACS\WLHook.dll
c:\windows\system32\ieframe.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\program files\Common Files\aolshare\aolshcpy.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\windows\system32\Ati2evxx.exe
c:\windows\system32\Ati2evxx.exe
c:\program files\Common Files\AOL\ACS\AOLAcsd.exe
c:\program files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
c:\windows\RTHDCPL.EXE
c:\program files\common files\aol\1225324483\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\program files\Java\jre6\bin\jucheck.exe
c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe
.
**************************************************************************
.
Completion time: 2010-04-02 12:25:13 - machine was rebooted
ComboFix-quarantined-files.txt 2010-04-02 17:25
ComboFix2.txt 2010-04-01 23:45

Pre-Run: 8,848,576,512 bytes free
Post-Run: 8,926,711,808 bytes free

- - End Of File - - AC2DF9015FA0F3DB4A2D417E4867BDA9

I was also able to upgrade the Adobe reader and the Java per your directions without issue. The system continues to appear stable. Please let me know if you'd like me to perform any additional tasks. Thanks so much!

John
Post #8 last edited
Hello

Very well done!! This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are.

The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point.

:Uninstall ComboFix:

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • [external image: Posted Image]

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

Your Emulation drivers are now re-enabled.

:Make your Internet Explorer more secure:

please visit this page that gives instructions to do this
http://surfthenetsafely.com/ieseczone8.htm

:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:
  • you have a couple of good antispyware programs on this computer but you still can try some of these others to see if you like them also

    I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.

please read this great article by miekiemoes How to prevent Malware:
and
this great article by Tony Klein So How Did I Get Infected In First Place

Now you have followed my advice - it's time to lodge a complaint against what you have suffered………

Malware Complaints
If you were infected …. Stand Up and be Counted.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

The help you receive here is free, but if you would like to help continue my fight against Malware then:
[external image: Posted Image]

Gringo
Post #9
Gringo - I have reviewed the information contained in your post and have taken action where required. Thank you again for assisting me! At this time I have no further questions, so please feel free to close the thread. John

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