System:
ACER ASPIRE ONE
OS: XP SP3
1.6GHZ INTEL ATOM, 1GB RAM
Problem:
Internet Explorer 8 will not start, no error messages display. (IE did load prior to removing MCAFEE and installing Microsoft Security Essentials)
History:
Computer was purchased at Christmas time, MCAFEE was pre-installed and the trial subscription ran out sometime in March 2010. CPU use was 40+ % even at idle. I removed MCAFEE and cpu usage went way down 4-5% at idle. I turned on Windows firewall, installed Microsoft Security Essentials and ran a full system scan after it updated. The anti-virus found and removed an item: VirTool:JS/Obfuscator.gen!A. I also ran Microsofts Malware removal tool and it found nothing.
At the time IE7 was installed on the system, I installed IE8 thinking there might be a corrupt file and had the same results with IE8 (not working). However I opened task manager and looked at the processes and found Internet Explorer running a couple of times (I clicked (the IE icon) it twice thinking I didn't get the double click on it the first time. I downloaded Firefox from another PC and installed it via flash drive. FF appears to run just fine.
I downloaded HIJACKTHIS and ran a scan and saved the results to a text file. Here is the contents of the scan:
📎HJT.txt
Any ideas, help would be greatly appreciated. This is a friends PC and I told him I would try to fix it.
Thanks a bunch!
If, after a malware removal expert (who CAN analyze your log, although they probably won't ask for a HJT log) gives you an all clear, then you can come back to this thread and seek further advice. Please be patient as they are very busy.
My apologies, I am not 100% convinced it is a virus but possibly a program conflicting with IE8. I did some searching and I saw some conflicts with a program called system mechanics (when it wasn't updated to it's current version). I don't see that program on the computer, but it got me thinking that it may be a program conflict.
I also found this in my search:
Specifically, I’ve had this object prevent IE from opening:
O2 – BHO: WebBlinds – {4F92B827-1E56-4E30-A978-A17A7861A606} – C:\Program Files\Object Desktop\WebBlinds\WebBlinds.dll.
If you find that one, then be sure to remove it.
I don't have that BHO on my HIJACKTHIS text file but I thought maybe it might be another.
Either way I'll jump to the correct forum and post what I have. Thanks and have a good one.
I am not 100% convinced you have a virus problem either. But, you have said your anti-virus was expired for 3 months. The computer may be infected with a rootkit capable of hiding from the tools you have used. I know it takes some extra time and effort, but it is better safe than sorry. You don't want your friend to be a victim of a very REAL problem, identity theft.
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