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Internet spikes

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Post #1
Hello, I'm experiencing pretty bad internet spikes which occur very frequently (sometimes I experience more spikes then no spikes). After googling I came to a forum post about someone who had almost the same problem as me, I tried a couple of solutions which where proposed there, like setting back my pc, doing some stuff in the command prompt, doing a complete virus scan + ad-aware scan. Nothing solved the problem though so I thought I should make my own post. Some details: Like 3 months ago my hard disk (of this Dell laptop) crashed and I put a new one inside. I put windows XP on it like it was before (originally it was windows vista, so I have to download the drivers manually since I only have a disk of vista drivers). Since then I had a lot of work to do and I never really tried if my internet worked correctly after the hard disk crash. I'm pretty sure it did at first (however I'm not 100% sure) but anyway, like 3 weeks ago I firstly really tried my internet (with playing wow) and it had huge lag spikes. Also my browser (chrome) gives huge spikes sometimes, and often page not found errors (which are solved by refreshing). Everything which has to do with internet basicly disconnects every some minuts and goes very slow. I tried other browers as well like IE and safari, both with the same spiky results. I'd like to know what to problem is, I hope it's not my hardware, but what is it then?? btw, I surf with cable (so not wireless). I hope someone can help me.
Post #2
I also tried the cable with another laptop. There was no speed issue with that, so the problem is with my laptop and not with the internet I guess.. Any help?
Post #3
Hello scarlight, Welcome to the WTT Forums. ^_^ Could you let us know your system specifications before we go any further? Thanks Nahumi
Post #4
Microsoft Windows XP Home Edition Version 2002 Service Pack 3 Intel® Core™2 CPU T7200 @ 2.00GHz 2.00 GB of RAM Anything else you need to know? :)
Post #5
What is the Dell laptop model number and/or service tag number? Where did you get the XP drivers for it, from the Dell site or elsewhere? My first guess would be that you need a newer or better network driver, but Nahumi may have some other ideas. Post the additional info just in case though.
Post #6 last edited
It's a dell inspiron 9400 which was originally shipped with windows vista. I downloaded the drivers from the Dell site. But since internet didn't work properly with them I also tried downloading netwerk drivers from elsewhere.
Post #7
Hey scarlight, Are you running a Torrent client or any other Peer-to-Peer client? Do you keep WoW running at most times? Cheers, Nahumi
Post #8
I'm not running a torrent client, neither any peer to peer client. I don't keep wow running either. At the moment it's not feeling like spikes, but rather like very slow internet, which does sometimes not work at all for like half a minut. One easy solution might be reinstalling the laptop with the shipped vista cd-rom and drivers, but I rather run XP :(. And even then, it could be a hardware problem maybe??.. thx for the responses already btw :)! I really hope you guys can find me a solution :)
Post #9
Are you using Wireless or CAT5 Ethernet cable?

Hard to tell from the Dell site which network and wireless you have. Try this, see if it gives us some info to work with.

Start then Run, type msinfo32 and press Enter.

Expand Components then Network. What is shown there? I don't have a laptop any more so I can't look to see exactly what shows for wireless. Provide as much info as you can to help ID the right devices.
Post #10 last edited
I'm using CAT5 ethernet cable.

When expanding netwerk I find:

Adapter

Name [00000009] Intel® PRO/Wireless 3945ABG Network Connection
Adapter Type Ethernet 802.3
Product Type Intel® PRO/Wireless 3945ABG Network Connection
Installed Yes
PNP Device ID PCI\VEN_8086&DEV;_4222&SUBSYS;_10218086&REV;_02\4&360A6DE&0&00E1
Last Reset 6/25/2010 9:48 AM
Index 9
Service Name NETw4x32
IP Address 0.0.0.0
IP Subnet
Default IP Gateway Not Available
DHCP Enabled Yes
DHCP Server 255.255.255.255
DHCP Lease Expires 5/14/2010 9:12 PM
DHCP Lease Obtained 5/14/2010 8:12 PM
MAC Address 00:19:D2:4D:33:2A
Memory Address 0xECFFF000-0xECFFFFFF
IRQ Channel IRQ 17
Driver c:\windows\system32\drivers\netw4x32.sys (11.5.0.32, 2.13 MB (2,236,032 bytes), 4/2/2010 11:30 AM)

Name [00000001] 1394 Net Adapter
Adapter Type Ethernet 802.3
Product Type 1394 Net Adapter
Installed Yes
PNP Device ID V1394\NIC1394\2538DC50354FC000
Last Reset 6/25/2010 9:48 AM
Index 1
Service Name NIC1394
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled Yes
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 32:44:56:E0:A2:A3
Driver c:\windows\system32\drivers\nic1394.sys (5.1.2600.5512 (xpsp.080413-0852), 60.38 KB (61,824 bytes), 8/4/2004 12:58 AM)

Name [00000010] Packet Scheduler Miniport
Adapter Type Not Available
Product Type Packet Scheduler Miniport
Installed Yes
PNP Device ID ROOT\MS_PSCHEDMP\0001
Last Reset 6/25/2010 9:48 AM
Index 10
Service Name
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\psched.sys (5.1.2600.5512 (xpsp.080413-0852), 67.50 KB (69,120 bytes), 8/12/2004 4:03 PM)

Name [00000011] Broadcom 440x 10/100 Integrated Controller
Adapter Type Ethernet 802.3
Product Type Broadcom 440x 10/100 Integrated Controller
Installed Yes
PNP Device ID PCI\VEN_14E4&DEV;_170C&SUBSYS;_01CD1028&REV;_02\4&2FE911E8&0&00F0
Last Reset 6/25/2010 9:48 AM
Index 11
Service Name bcm4sbxp
IP Address **.**.**.***
IP Subnet ***.***.***.*
Default IP Gateway **.**.**.*
DHCP Enabled Yes
DHCP Server [removed]
DHCP Lease Expires 6/25/2010 10:27 AM
DHCP Lease Obtained 6/25/2010 10:12 AM
MAC Address 00:18:8B:B0:87:5B
Memory Address 0xECBFE000-0xECBFFFFF
IRQ Channel IRQ 17
Driver c:\windows\system32\drivers\bcm4sbxp.sys (4.23.0.0 built by: WinDDK, 43.00 KB (44,032 bytes), 4/2/2010 12:08 PM)

Name [00000012] Packet Scheduler Miniport
Adapter Type Not Available
Product Type Packet Scheduler Miniport
Installed Yes
PNP Device ID ROOT\MS_PSCHEDMP\0002
Last Reset 6/25/2010 9:48 AM
Index 12
Service Name
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\psched.sys (5.1.2600.5512 (xpsp.080413-0852), 67.50 KB (69,120 bytes), 8/12/2004 4:03 PM)

Name [00000002] RAS Async Adapter
Adapter Type Not Available
Product Type RAS Async Adapter
Installed Yes
PNP Device ID Not Available
Last Reset 6/25/2010 9:48 AM
Index 2
Service Name AsyncMac
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available

Name [00000003] WAN Miniport (L2TP)
Adapter Type Not Available
Product Type WAN Miniport (L2TP)
Installed Yes
PNP Device ID ROOT\MS_L2TPMINIPORT\0000
Last Reset 6/25/2010 9:48 AM
Index 3
Service Name Rasl2tp
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\rasl2tp.sys (5.1.2600.5512 (xpsp.080413-0852), 50.13 KB (51,328 bytes), 8/12/2004 4:04 PM)

Name [00000004] WAN Miniport (PPTP)
Adapter Type Wide Area Network (WAN)
Product Type WAN Miniport (PPTP)
Installed Yes
PNP Device ID ROOT\MS_PPTPMINIPORT\0000
Last Reset 6/25/2010 9:48 AM
Index 4
Service Name PptpMiniport
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 50:50:54:50:30:30
Driver c:\windows\system32\drivers\raspptp.sys (5.1.2600.5512 (xpsp.080413-0852), 47.25 KB (48,384 bytes), 8/12/2004 4:04 PM)

Name [00000005] WAN Miniport (PPPOE)
Adapter Type Wide Area Network (WAN)
Product Type WAN Miniport (PPPOE)
Installed Yes
PNP Device ID ROOT\MS_PPPOEMINIPORT\0000
Last Reset 6/25/2010 9:48 AM
Index 5
Service Name RasPppoe
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 33:50:6F:45:30:30
Driver c:\windows\system32\drivers\raspppoe.sys (5.1.2600.5512 (xpsp.080413-0852), 40.50 KB (41,472 bytes), 8/12/2004 4:04 PM)

Name [00000006] Direct Parallel
Adapter Type Not Available
Product Type Direct Parallel
Installed Yes
PNP Device ID ROOT\MS_PTIMINIPORT\0000
Last Reset 6/25/2010 9:48 AM
Index 6
Service Name Raspti
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\raspti.sys (5.1.2600.0 (xpclient.010817-1148), 16.13 KB (16,512 bytes), 8/12/2004 4:04 PM)

Name [00000007] WAN Miniport (IP)
Adapter Type Not Available
Product Type WAN Miniport (IP)
Installed Yes
PNP Device ID ROOT\MS_NDISWANIP\0000
Last Reset 6/25/2010 9:48 AM
Index 7
Service Name NdisWan
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\ndiswan.sys (5.1.2600.5512 (xpsp.080413-0852), 89.38 KB (91,520 bytes), 8/12/2004 4:01 PM)

Name [00000008] Packet Scheduler Miniport
Adapter Type Not Available
Product Type Packet Scheduler Miniport
Installed Yes
PNP Device ID ROOT\MS_PSCHEDMP\0000
Last Reset 6/25/2010 9:48 AM
Index 8
Service Name
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\psched.sys (5.1.2600.5512 (xpsp.080413-0852), 67.50 KB (69,120 bytes), 8/12/2004 4:03 PM)


Protocol


Name MSAFD Tcpip [TCP/IP]
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 16 bytes
Maximum Message Size 0 bytes
Message Oriented No
Minimum Address Size 16 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data Yes
Supports Graceful Closing Yes
Supports Guaranteed Bandwidth No
Supports Multicasting No

Name MSAFD Tcpip [UDP/IP]
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 16 bytes
Maximum Message Size 63.93 KB (65,467 bytes)
Message Oriented Yes
Minimum Address Size 16 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth No
Supports Multicasting Yes

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{23893980-DB45-4ACF-BD25-C5AD9AF3D050}] SEQPACKET 4
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth No
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{23893980-DB45-4ACF-BD25-C5AD9AF3D050}] DATAGRAM 4
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth No
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{35E72497-F85D-4974-831B-92C82A46C1B3}] SEQPACKET 3
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth No
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{35E72497-F85D-4974-831B-92C82A46C1B3}] DATAGRAM 3
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth No
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{2DD615E4-0AAA-43AA-B83A-3640B90599F2}] SEQPACKET 0
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth No
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{2DD615E4-0AAA-43AA-B83A-3640B90599F2}] DATAGRAM 0
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth No
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{2514D722-3A84-44BE-A793-22F61C17DE11}] SEQPACKET 1
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth No
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{2514D722-3A84-44BE-A793-22F61C17DE11}] DATAGRAM 1
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth No
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{57017B19-2232-43BC-B83D-13E6CE0E08DC}] SEQPACKET 2
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth No
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{57017B19-2232-43BC-B83D-13E6CE0E08DC}] DATAGRAM 2
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth No
Supports Multicasting No

Name RSVP UDP Service Provider
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 16 bytes
Maximum Message Size 63.93 KB (65,467 bytes)
Message Oriented Yes
Minimum Address Size 16 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption Yes
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth No
Supports Multicasting Yes

Name RSVP TCP Service Provider
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 16 bytes
Maximum Message Size 0 bytes
Message Oriented No
Minimum Address Size 16 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption Yes
Supports Expedited Data Yes
Supports Graceful Closing Yes
Supports Guaranteed Bandwidth No
Supports Multicasting No


Winsock

File c:\windows\system32\winsock.dll
Size 2.80 KB (2,864 bytes)
Version 3.10

File c:\windows\system32\wsock32.dll
Size 22.00 KB (22,528 bytes)
Version 5.1.2600.5512 (xpsp.080413-0852)
Post #12
That's the one I have yes. I just tested my wireless internet, that is working wonderly well. Cable still very bad… That suggests some problem with the hardware maybe?
Post #15
All I can suggest is to download the latest driver again and install it.

How much free space do you have on the hard drive? You could try a parallel install of XP, install the driver and see if the problem happens there as well.

Or … you can start over and do another clean install (with format) of XP, install device drivers and see what happens.

You can also try a Live Linux Cd like Puppy Linux or XUbuntu. No need to install it, just run it from the CD. That way you can check out the hardware. If it works okay then your problem is with Windows XP. If it has the same problem then it's hardware.

If you don't like or want to mess with Linux, give UBCD4WIN (Ultimate Boot CD for Windows) a try. You build a bootable XP CD from your XP install CD then boot it as a Live XP CD, similar to Linux, but it's strictly XP. Takes a little time to make but it's not hard to do.

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