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27 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #16
can you access the internet on that computer? will combofix run in normal mode now? Please delete the copy of combofix that you have on the desktop and download a fresh copy disable all the security programs and run it see if you can post the log from that computer.
Post #17
i can get on the internet. i had referred to it as ie in the previous email. i tried to download a fresh copy of combofix and i got the message that said: Error Copying Combofix {1} Access Denied. Make sure disk is not full or write protected and that it is not currently in use. At that exact time, the mcafee box came up that they found Artemis/356606F6A2 which i guess is a trojan. I tried again with the other link for combofix and then i tried using the combofix.com name change and got the same denial each time.
Post #18
McAfee is known to interfere with ComboFix make sure it is disabled and the previous copy of combofix is deleted from the desktop and then try and save it to your desktop change the name to combo.com before you save it.
Post #20
That looks good now

How is the computer running?

Please rerun Malwarebytes to make sure it comes back clean this time,

run these programs also:

Please download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should reboot your machine, if not, manually reboot to ensure a complete clean

NEXT

Download and run this program Auslogics Disk Defragmenter


NEXT

please advise if there are any outstanding issues,

if not, then we can clean up our tools.
Post #21
Cat Byte, My husband can't get over how quick the machine is now. He hadn't realized how bad it had become. I will attach the malwarebytes and disk defrag report. All looks good. Just 2 questions. How do i maintain the java updates? I hadn't realized that it was out of date. how do i know when and what to download to stay current? You may not be able to answer this one , but my computer upstairs keeps showing Adware-CoolWeb Search and mcafee can't get rid of it. Do you know how i can knock it out or should i start a new thread? Thanks again, polly wasn't able to upload defrag report, but it is completed.

Attachments:

Post #22
Set java to update automatically:

Go to Start > Run > copy/paste the following text into the open run box > javacpl.cpl
> Press Enter > Select the Update tab > Select "check for updates automatically"

Just some housekeeping to do now:


Follow these steps to uninstall Combofix

  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

[external image: Posted Image]


NEXT

Now to remove the rest of the tools that we have used in fixing your machine:
  • Make sure you have an Internet Connection.
  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

If any logs/tools remain on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.



    WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox, IE and chrome.

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security–What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


If you wish to run the DDS and GMER programs on your other machines,

post the logs and I'll take a look
Post #23
Cat Byte, I ran dds on my computer without a problem, but when i try and run gmer, i am very frustrated. it was running when i went to sleep last night and thought i could save it this morning, but my machine had restarted during the night ! I started scanning again this morning and after many hours i caught my machine again restarting during the gmer scan. Why would this happen? What do you suggest? polly

Attachments:

Post #24
Hi

try running it in safe mode
or try running it with just the "sections" and the "c:\" drive checked

if it still wont run, try this scanner instead:

Please download this file, and save it to your Desktop. Once you have downloaded it, save and close all other programs and run it by double-clicking on the file named "RootRepeal.exe".

Once the main window shows up, please click on the "Report" button on the bottom of the window. Next, please click the "Scan" button.

Another window will pop up asking you to select what to include in the scan. Please uncheck everything except for the "Stealth Code" checkbox, and then click OK.

Once the program has finished scanning, the results will appear. Click on the "Save Report" button, and save the report to your desktop.

Finally, please open this report with Notepad, and post it here.
Post #25
I did go into safe mode and ran gmer and it scanned for hours and then abruptly stopped scanning and i clicked on the save button. if the report doesn't seem right, let me know and i will try the other scan you mentioned.

Attachments:

Post #26
Hi,


Please do the following:


Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
Post #28
Hi,

Please do the following:

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

Folder::
c:\program files\Free Offers from Freeze.com

DDS::
Trusted Zone: l2.net\www

RegLock::
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:

1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …

[external image: Posted Image]
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.



NEXT


  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <– very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.




NEXT


Run an on-line scan with Kaspersky

Using Internet Explorer or Firefox, visit Kaspersky On-line Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
3. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take several minutes.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.

    [external image: Posted Image]
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
Post #29
CatByte,

I ran the Kaspersky Online Scanner twice and both times received a a status of null upon completion and there was nothing in the report .

ComboFixLog

ComboFix 10-06-12.04 - Pauline Filighera 06/13/2010 12:24:34.2.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1535.836 [GMT -4:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Pauline Filighera\Desktop\CFScript.txt
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Free Offers from Freeze.com
c:\program files\Free Offers from Freeze.com\101_Free_Songs.ico
c:\program files\Free Offers from Freeze.com\4115.url
c:\program files\Free Offers from Freeze.com\5007.url
c:\program files\Free Offers from Freeze.com\5540.url
c:\program files\Free Offers from Freeze.com\clickfinderror.ico
c:\program files\Free Offers from Freeze.com\control.txt
c:\program files\Free Offers from Freeze.com\games.ico

.
((((((((((((((((((((((((( Files Created from 2010-05-13 to 2010-06-13 )))))))))))))))))))))))))))))))
.

2010-06-12 01:07 . 2010-06-12 01:07 ——– d—–w- c:\documents and settings\Pauline Filighera\Local Settings\Application Data\Yahoo
2010-06-12 01:07 . 2010-06-12 01:07 ——– d—–w- c:\program files\TinyZIP
2010-06-12 01:07 . 2010-06-12 01:07 ——– d—–w- c:\documents and settings\All Users\Application Data\Yahoo!
2010-06-12 01:07 . 2010-06-12 01:07 ——– d—–w- c:\documents and settings\Pauline Filighera\Application Data\Yahoo!
2010-05-22 02:53 . 2010-05-22 02:53 61440 —-a-w- c:\documents and settings\Pauline Filighera\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-6e6b1274-n\decora-sse.dll
2010-05-22 02:53 . 2010-05-22 02:53 503808 —-a-w- c:\documents and settings\Pauline Filighera\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-73bb4d28-n\msvcp71.dll
2010-05-22 02:53 . 2010-05-22 02:53 499712 —-a-w- c:\documents and settings\Pauline Filighera\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-73bb4d28-n\jmc.dll
2010-05-22 02:53 . 2010-05-22 02:53 348160 —-a-w- c:\documents and settings\Pauline Filighera\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-73bb4d28-n\msvcr71.dll
2010-05-22 02:53 . 2010-05-22 02:53 12800 —-a-w- c:\documents and settings\Pauline Filighera\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-6e6b1274-n\decora-d3d.dll
2010-05-17 13:44 . 2010-05-17 13:43 411368 —-a-w- c:\windows\system32\deployJava1.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-06-13 14:21 . 2008-08-01 00:53 ——– d—–w- c:\documents and settings\All Users\Application Data\Google Updater
2010-06-12 17:37 . 2004-08-07 04:15 ——– d—–w- c:\program files\Yahoo!
2010-06-12 17:36 . 2003-05-01 07:56 ——– d–h–w- c:\program files\InstallShield Installation Information
2010-06-10 07:37 . 2009-07-18 17:24 ——– d—–w- c:\program files\Microsoft Silverlight
2010-06-10 07:16 . 2008-01-24 01:07 ——– d—–w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-05-22 02:53 . 2007-05-26 03:54 664 —-a-w- c:\windows\system32\d3d9caps.dat
2010-05-13 13:58 . 2010-01-09 17:22 ——– d—–w- c:\program files\McAfee
2010-05-13 02:08 . 2003-10-07 12:32 ——– d—–w- c:\program files\Google
2010-05-02 05:22 . 2002-09-03 17:11 1851264 —-a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30 . 2002-09-03 16:27 285696 —-a-w- c:\windows\system32\atmfd.dll
2010-04-17 11:26 . 2005-10-14 00:52 ——– d—–w- c:\program files\Common Files\Java
2010-04-07 03:50 . 2010-04-07 03:50 3693160 —-a-w- c:\documents and settings\All Users\Application Data\Yahoo!\yau\{37242D74-8E0E-41DE-B979-14B2F03F3F8B}\ytb_8.1.4.26_2.1.3_ysp_2.0.1.13_mail_bts_pub_us_setup_.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-08-01 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"zBrowser Launcher"="c:\program files\Logitech\iTouch\iTouch.exe" [2001-10-09 200704]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-11-04 413696]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-21 305440]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2003-05-01 151597]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-10-29 1218008]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-04-04 36272]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_06\bin\jusched.exe" [2005-11-10 36975]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0SsiEfr.e\0lsdelete

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Logitech Desktop Messenger.lnk]
backup=c:\windows\pss\Logitech Desktop Messenger.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Logitech SetPoint.lnk]
backup=c:\windows\pss\Logitech SetPoint.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Ad-Watch]
2010-03-01 23:00 524632 —-a-w- c:\program files\Lavasoft\Ad-Aware\AAWTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdaptecDirectCD]
2004-03-14 20:33 684032 —-a-w- c:\program files\Roxio\Easy CD Creator 5\DirectCD\Directcd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]
2009-08-13 19:51 177440 —-a-w- c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIModeChange]
2001-09-04 21:24 28672 —-a-w- c:\windows\SYSTEM32\Ati2mdxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]
2003-01-22 02:00 315392 —-a-w- c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BCMSMMSG]
2003-08-29 08:59 122880 —-a-w- c:\windows\BCMSMMSG.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BJLaunchEXE]
2002-03-14 14:41 630784 —-a-w- c:\program files\Canon\BJCard\BJLaunch.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 00:12 15360 —-a-w- c:\windows\SYSTEM32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DeadAIM]
2003-02-24 21:11 266313 —-a-w- c:\program files\AIM95\DeadAIM.ocm

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Dell Photo AIO Printer 922]
2004-06-18 15:30 290816 —-a-w- c:\program files\Dell Photo AIO Printer 922\dlbtbmgr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
2007-03-15 15:09 460784 —-a-w- c:\program files\DellSupport\DSAgnt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\diagent]
2002-04-03 06:01 135264 —-a-w- c:\program files\Creative\SBLive\Diagnostics\diagent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDSentry]
2002-08-14 23:22 28672 —-a-r- c:\windows\SYSTEM32\DSentry.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DWQueuedReporting]
2008-11-04 05:44 435096 —-a-w- c:\progra~1\COMMON~1\MICROS~1\DW\DWTRIG20.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EM_EXEC]
2001-10-09 14:41 35328 —-a-w- c:\progra~1\MOUSEW~1\system\EM_EXEC.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IMJPMIG8.1]
2004-08-04 05:31 208952 —-a-w- c:\windows\IME\IMJP8_1\imjpmig.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2009-09-21 20:36 305440 —-a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LDM]
2007-06-28 20:51 32768 —-a-w- c:\program files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Logitech Hardware Abstraction Layer]
2006-05-10 13:48 94208 —-a-w- c:\windows\KHALMNPR.Exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]
2002-08-14 22:29 90112 —-a-w- c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 —-a-w- c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PHIME2002A]
2002-09-03 16:26 455168 —-a-w- c:\windows\SYSTEM32\IME\TINTLGNT\TINTSETP.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PHIME2002ASync]
2002-09-03 16:26 455168 —-a-w- c:\windows\SYSTEM32\IME\TINTLGNT\TINTSETP.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2008-11-04 15:30 413696 —-a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2005-11-10 17:03 36975 —-a-w- c:\program files\Java\jre1.5.0_06\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2008-08-01 00:53 68856 —-a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2003-05-01 08:10 151597 —-a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
2000-05-11 06:00 90112 —-a-w- c:\windows\Updreg.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"FirewallOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\StubInstaller.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

R0 Lbd;Lbd;c:\windows\SYSTEM32\DRIVERS\Lbd.sys [5/14/2009 6:39 PM 64160]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [3/9/2009 3:06 PM 1029456]
R2 LBeepKE;LBeepKE;c:\windows\SYSTEM32\DRIVERS\LBeepKE.sys [6/28/2007 4:47 PM 3712]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [11/18/2009 7:50 PM 135664]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [1/15/2010 8:49 AM 227232]
.
Contents of the 'Scheduled Tasks' folder

2010-06-11 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-03-09 23:00]

2010-06-06 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 16:34]

2010-06-13 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-08-01 17:48]

2010-06-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-11-18 23:50]

2010-06-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-11-18 23:50]

2010-05-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2010-01-09 17:22]

2010-06-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2010-01-09 17:22]

2010-06-13 c:\windows\Tasks\User_Feed_Synchronization-{05FB7325-A3E5-4A8D-86AB-E2AE041BC2C9}.job
- c:\windows\system32\msfeedssync.exe [2009-01-15 07:01]

2010-06-13 c:\windows\Tasks\User_Feed_Synchronization-{C5E735B2-1319-47D1-85FB-BC9279FA5208}.job
- c:\windows\system32\msfeedssync.exe [2009-01-15 07:01]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\Pauline Filighera\Application Data\Mozilla\Firefox\Profiles\vjz66uds.default\
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-06-13 12:30
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(680)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2010-06-13 12:33:42
ComboFix-quarantined-files.txt 2010-06-13 16:33
ComboFix2.txt 2010-06-13 12:33

Pre-Run: 40,927,891,456 bytes free
Post-Run: 40,941,379,584 bytes free

- - End Of File - - 6623C941156C6F71E10BBAB776132FCE

Mbam Log

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18372

6/13/2010 12:58:46 PM
mbam-log-2010-06-13 (12-58-46).txt

Scan type: Quick scan
Objects scanned: 155228
Time elapsed: 20 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\cmaidctlapp.maidctrl.1 (Adware.ClosetMaid) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{7fe26be2-b923-4b41-9834-e84da1cc1f96} (Adware.ClosetMaid) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{7fe26be2-b923-4b41-9834-e84da1cc1f96} (Adware.ClosetMaid) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9d761d3a-e8bd-434b-b42b-520d8fe1da3a} (Adware.ClosetMaid) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Anti-Virus&Spyware (Rogue.AntiVirusSpyware) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\Downloaded Program Files\CMAIDCTL.OCX (Adware.ClosetMaid) -> Quarantined and deleted successfully.
C:\Program Files\Anti-Virus&Spyware\Anti-Virus.exe (Rogue.AntiVirusSpyware) -> Quarantined and deleted successfully.
C:\Program Files\Anti-Virus&Spyware\EGhostLog.txt (Rogue.AntiVirusSpyware) -> Quarantined and deleted successfully.

Polly
Post #30
Hi,

Just the housekeeping to do now:

Follow these steps to uninstall Combofix

  • Click START then RUN
  • Now type Combofix /uninstall in the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

[external image: Posted Image]


NEXT

Now to remove the rest of the tools that we have used in fixing your machine:
  • Make sure you have an Internet Connection.
  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

If any logs remain after using this tool > right click and delete them.

NEXT

Below I have included a number of recommendations for how to protect your computer against malware infections.


  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.


  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.



    Please download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should reboot your machine, if not, manually reboot to ensure a complete clean



    WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE


  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security–What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

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