This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved] infected with Antimalware Doctor

11 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Try deleting your copy and grabbing a new one from HERE

I only need the DDS.txt report this time, you don't need to post Attach.txt

Thanks!
DDS (Ver_10-03-17.01) - NTFSx86 Run by [removed] at 22:40:30.11 on Wed 06/02/2010 Internet Explorer: 7.0.6000.17037 BrowserJavaVersion: 1.6.0_11 Microsoft® Windows Vista™ Home Basic 6.0.6000.0.1252.2.1033.18.2035.999 [GMT -4:00] AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\AVG\AVG9\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Windows\system32\svchost.exe -k hpdevmgmt C:\Program Files\Microsoft LifeCam\MSCamS32.exe C:\Program Files\Google\Update\GoogleUpdate.exe C:\Windows\System32\svchost.exe -k HPZ12 C:\Windows\System32\svchost.exe -k HPZ12 C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Program Files\AVG\AVG9\avgemc.exe C:\Program Files\AVG\AVG9\avgnsx.exe C:\Program Files\AVG\AVG9\avgcsrvx.exe C:\Windows\system32\WUDFHost.exe C:\Program Files\AVG\AVG9\avgchsvx.exe C:\Program Files\AVG\AVG9\avgrsx.exe C:\Windows\system32\taskeng.exe C:\Windows\System32\alg.exe C:\Program Files\AVG\AVG9\avgcsrvx.exe C:\Windows\system32\taskeng.exe C:\Windows\vVX3000.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Windows\System32\igfxpers.exe C:\Program Files\HP\HP Software Update\hpwuSchd2.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\AIM6\aim6.exe C:\Program Files\Pando Networks\Media Booster\PMB.exe C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\AIM6\aolsoftware.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Common Files\HP\Digital Imaging\Bin\hpqPhotoCrm.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe C:\Windows\system32\wuauclt.exe C:\Windows\system32\WUDFHost.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Users\client\Downloads\dds(6).scr C:\Windows\system32\conime.exe C:\Windows\system32\wbem\wmiprvse.exe ============== Pseudo HJT Report =============== uInternet Settings,ProxyOverride = BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp uRun: [Pando Media Booster] c:\program files\pando networks\media booster\PMB.exe uRun: [VeohPlugin] "c:\program files\veoh networks\veohwebplayer\veohwebplayer.exe" uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized uRun: [OM2_Monitor] "c:\program files\olympus\olympus master 2\MMonitor.exe" uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe uRun: [ooVoo.exe] c:\program files\oovoo\ooVoo.exe /minimized mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe" mRun: [VX3000] c:\windows\vVX3000.exe mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe mRun: [OM2_Monitor] "c:\program files\olympus\olympus master 2\FirstStart.exe" /OM mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000 IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL Notify: igfxcui - igfxdev.dll AppInit_DLLs: c:\windows\system32\avgrsstx.dll ================= FIREFOX =================== FF - ProfilePath - c:\users\client\appdata\roaming\mozilla\firefox\profiles\kl6gjpcx.default\ FF - prefs.js: browser.search.selectedEngine - Yahoo FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ FF - prefs.js: keyword.URL - hxxp://urlseek40.vmn.net/search.php?lg=en&type=dns&tbn=oovoo2_0dn&q= FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBook.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBookDB.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpNeoLogger.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSaturn.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSeymour.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartSelect.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartWebPrinting.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSWPOperation.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPLogging.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTC.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTL.dll FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXREStub.dll FF - component: c:\program files\mozilla firefox\extensions\[removed]\components\Shim.dll FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll FF - plugin: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\plugins\nphpclipbook.dll FF - plugin: c:\program files\mozilla firefox\plugins\npFoxitReaderPlugin.dll FF - plugin: c:\program files\mozilla firefox\plugins\npPandoWebInst.dll FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll FF - plugin: c:\program files\veetle\player\npvlc.dll FF - plugin: c:\program files\veetle\plugins\npVeetle.dll FF - plugin: c:\program files\veetle\vlcbroadcast\npvbp.dll FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll FF - plugin: c:\programdata\nexonus\ngm\npNxGameUS.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\ FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} —- FIREFOX POLICIES —- c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr ef", true); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", ""); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true); ============= SERVICES / DRIVERS =============== R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-5-16 164048] R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-5-21 216200] R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-5-21 29584] R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-5-21 242896] R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-5-16 19024] R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2010-5-16 51792] R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-5-21 916760] R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-5-21 308064] R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-9-11 24652] S2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-5-16 40384] S2 gupdate1ca77a318b0b950;Google Update Service (gupdate1ca77a318b0b950);c:\program files\google\update\GoogleUpdate.exe [2009-12-7 133104] S3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-5-16 40384] S3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-5-16 40384] S3 hitmanpro35;Hitman Pro 3.5 Support Driver;c:\windows\system32\drivers\hitmanpro35.sys [2010-4-12 15944] S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232] S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service –> c:\windows\system32\GameMon.des -service [?] =============== Created Last 30 ================ 2010-06-03 01:06:35 0 d—–w- C:\_OTM 2010-06-02 02:54:46 0 d—–w- C:\$RECYCLE.BIN 2010-06-02 00:22:33 98816 —-a-w- c:\windows\sed.exe 2010-06-02 00:22:33 77312 —-a-w- c:\windows\MBR.exe 2010-06-02 00:22:33 256512 —-a-w- c:\windows\PEV.exe 2010-06-02 00:22:33 161792 —-a-w- c:\windows\SWREG.exe 2010-05-31 17:38:02 0 d—–w- c:\users\client\appdata\roaming\Malwarebytes 2010-05-31 17:37:56 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2010-05-31 17:37:55 20952 —-a-w- c:\windows\system32\drivers\mbam.sys 2010-05-31 17:37:55 0 d—–w- c:\programdata\Malwarebytes 2010-05-31 17:37:55 0 d—–w- c:\program files\Malwarebytes' Anti-Malware 2010-05-30 00:53:00 65536 –sha-w- C:\ntuser.dat{f117c363-6b74-11df-ada0-000f66723b95}.TM.blf 2010-05-30 00:53:00 65536 –sha-w- C:\ntuser.dat{f117c357-6b74-11df-ada0-000f66723b95}.TM.blf 2010-05-30 00:53:00 524288 –sha-w- C:\ntuser.dat{f117c363-6b74-11df-ada0-000f66723b95}.TMContainer00000000000000000002.regtrans-ms 2010-05-30 00:53:00 524288 –sha-w- C:\ntuser.dat{f117c363-6b74-11df-ada0-000f66723b95}.TMContainer00000000000000000001.regtrans-ms 2010-05-30 00:53:00 524288 –sha-w- C:\ntuser.dat{f117c357-6b74-11df-ada0-000f66723b95}.TMContainer00000000000000000002.regtrans-ms 2010-05-30 00:53:00 524288 –sha-w- C:\ntuser.dat{f117c357-6b74-11df-ada0-000f66723b95}.TMContainer00000000000000000001.regtrans-ms 2010-05-30 00:53:00 5120 —ha-w- C:\ntuser.dat.LOG1 2010-05-30 00:53:00 262144 —-a-w- C:\ntuser.dat 2010-05-30 00:53:00 0 —ha-w- C:\ntuser.dat.LOG2 2010-05-29 19:44:47 56 —ha-w- c:\windows\system32\ezsidmv.dat 2010-05-28 01:48:59 4 —-a-w- c:\users\client\appdata\roaming\czyiwa.dat 2010-05-27 23:52:44 85504 –sha-r- c:\windows\system32\msdtw.dll 2010-05-22 02:57:03 0 d—–w- C:\$AVG 2010-05-22 02:54:34 12464 —-a-w- c:\windows\system32\avgrsstx.dll 2010-05-22 02:54:32 242896 —-a-w- c:\windows\system32\drivers\avgtdix.sys 2010-05-22 02:54:25 216200 —-a-w- c:\windows\system32\drivers\avgldx86.sys 2010-05-22 02:54:14 0 d—–w- c:\windows\system32\drivers\Avg 2010-05-22 02:52:16 0 d—–w- c:\program files\AVG 2010-05-22 02:51:57 0 d—–w- c:\programdata\avg9 2010-05-22 02:34:03 0 d—–w- c:\programdata\NexonUS 2010-05-16 23:55:27 51792 —-a-w- c:\windows\system32\drivers\aswMonFlt.sys 2010-05-16 23:54:53 0 d—–w- c:\programdata\Alwil Software ==================== Find3M ==================== 2010-06-03 01:11:35 15944 —-a-w- c:\windows\system32\drivers\hitmanpro35.sys 2010-05-12 15:21:16 221568 ——w- c:\windows\system32\MpSigStub.exe 2010-04-25 05:36:25 86016 —-a-w- c:\windows\inf\infstrng.dat 2010-04-25 05:36:25 86016 —-a-w- c:\windows\inf\infstor.dat 2010-04-25 05:36:25 51200 —-a-w- c:\windows\inf\infpub.dat 2010-03-09 16:54:49 832512 —-a-w- c:\windows\system32\wininet.dll 2010-03-09 16:50:34 56320 —-a-w- c:\windows\system32\iesetup.dll 2010-03-09 16:50:25 78336 —-a-w- c:\windows\system32\ieencode.dll 2010-03-09 16:48:34 72704 —-a-w- c:\windows\system32\admparse.dll 2010-03-09 14:17:48 26624 —-a-w- c:\windows\system32\ieUnatt.exe 2010-03-09 12:43:52 48128 —-a-w- c:\windows\system32\mshtmler.dll 2009-10-11 08:47:08 174 –sha-w- c:\program files\desktop.ini 2009-10-11 08:41:51 665600 —-a-w- c:\windows\inf\drvindex.dat 2006-11-02 12:39:34 30674 —-a-w- c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 12:39:34 30674 —-a-w- c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 12:39:34 287440 —-a-w- c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 12:39:34 287440 —-a-w- c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 09:20:21 287440 —-a-w- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 09:20:21 287440 —-a-w- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 09:20:19 30674 —-a-w- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 09:20:19 30674 —-a-w- c:\windows\inf\perflib\0000\perfc.dat 2010-02-08 03:05:39 16384 –sha-w- c:\windows\serviceprofiles\localservice\appdata\local\temp\cookies\index.dat 2010-02-08 03:05:39 16384 –sha-w- c:\windows\serviceprofiles\localservice\appdata\local\temp\history\history.ie5\index.dat 2010-02-08 03:05:39 32768 –sha-w- c:\windows\serviceprofiles\localservice\appdata\local\temp\temporary internet files\content.ie5\index.dat ============= FINISH: 22:41:02.49 ===============
contemplator,

Nice job, your logs look clean! Now I have some important cleanup for you to take care of:

🖼Click to load external image (Posted Image) Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 6 and save it to your desktop.
  • Scroll down to where it says "Java SE Runtime Environment (JRE) 6 Update 20. The Java SE Runtime Environment (JRE) allows end-users to run Java applications."
  • Click the "Download" button to the right.
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: " I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Now go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u20-windows-i586-p.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and AppletsTrace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.
🖼Click to load external image (Posted Image) Uninstall ComboFix
  • Press the Windows key + R on your keyboard or click Start -> Run. Copy and past the following text into the run box that opens and press OK:
    Combofix /Uninstall
🖼Click to load external image (Posted Image)

🖼Click to load external image (Posted Image) Cleanup with OTM
  • Double-click OTM.exe to start the program.
  • Close all other programs apart from OTM as this step will require a reboot
  • On the OTM main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.
  • Manually delete any remaining tools or logs from our work
🖼Click to load external image (Posted Image) Finally, I'd like to make a couple of suggestions to help you stay clean in the future:
  • Restart any anti-malware programs that we disabled while we were cleaning your machine.
  • Keep your antivirus application current and updated. Also, hang on to MBAM. Scan with them at least weekly.
  • Avoid using P2P programs. Refer back to my earlier post for more information.
  • Consider running in a limited user account. See this post for more information.
  • Please carefully review the information in our Security - Best Practices and Prevention forum located HERE
Please post once more so I know you are all set and I can close this thread. Good luck and stay safe!

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI