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Spyware / Malware / Virus Removal

[Resolved] PC infected w/ possible antispyware soft virus

23 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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If after another half hour or so, it still isn't doing anything, then move on to the MBAM and Kaspersy scans, then we'll take care of removing those folders manually.
ComboFix 10-05-31.02 - Owner 06/01/2010 18:55:21.3.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2039.1558 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Owner\Desktop\CFScript.txt
AV: Webroot AntiVirus with Spy Sweeper *On-access scanning disabled* (Updated) {77E10C7F-2CCA-4187-9394-BDBC267AD597}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Owner\Local Settings\Application Data\dresfqvpm
c:\documents and settings\Owner\Local Settings\Application Data\fhpksjuwv
c:\documents and settings\Owner\Local Settings\Application Data\ogtooqypt
c:\documents and settings\Owner\Local Settings\Application Data\qkxwaqmfx
c:\documents and settings\Owner\Local Settings\Application Data\vjhevgyfl

.
((((((((((((((((((((((((( Files Created from 2010-05-02 to 2010-06-02 )))))))))))))))))))))))))))))))
.

2010-05-31 03:48 . 2010-05-31 03:48 ——– d—–w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2010-05-30 21:43 . 2010-05-30 21:43 ——– d-sh–w- c:\documents and settings\Administrator\PrivacIE
2010-05-30 21:42 . 2010-05-30 21:42 ——– d—–w- c:\documents and settings\Administrator\Application Data\Webroot
2010-05-29 05:15 . 2009-12-31 16:50 353792 —-a-w- c:\windows\system32\drivers\srv.sys
2010-05-29 05:15 . 2009-12-31 16:50 353792 ——w- c:\windows\system32\dllcache\srv.sys
2010-05-29 05:15 . 2010-02-16 14:08 2146304 —-a-w- c:\windows\system32\ntoskrnl.exe
2010-05-29 05:15 . 2010-02-16 14:08 2146304 ——w- c:\windows\system32\dllcache\ntkrnlmp.exe
2010-05-29 05:15 . 2010-02-16 13:25 2024448 —-a-w- c:\windows\system32\ntkrnlpa.exe
2010-05-29 05:15 . 2010-02-16 13:25 2024448 ——w- c:\windows\system32\dllcache\ntkrpamp.exe
2010-05-29 05:15 . 2010-02-16 13:25 2066816 ——w- c:\windows\system32\dllcache\ntkrnlpa.exe
2010-05-29 05:15 . 2010-02-24 13:11 455680 —-a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-05-29 05:15 . 2010-02-24 13:11 455680 ——w- c:\windows\system32\dllcache\mrxsmb.sys
2010-05-29 05:15 . 2009-11-21 15:51 471552 ——w- c:\windows\system32\dllcache\aclayers.dll
2010-05-29 05:14 . 2009-10-15 16:28 81920 —-a-w- c:\windows\system32\fontsub.dll
2010-05-29 05:14 . 2009-10-15 16:28 81920 ——w- c:\windows\system32\dllcache\fontsub.dll
2010-05-29 05:14 . 2009-10-15 16:28 119808 —-a-w- c:\windows\system32\t2embed.dll
2010-05-29 05:14 . 2009-10-15 16:28 119808 ——w- c:\windows\system32\dllcache\t2embed.dll
2010-05-29 05:14 . 2009-10-23 15:28 3558912 ——w- c:\windows\system32\dllcache\moviemk.exe
2010-05-29 05:13 . 2010-02-25 06:24 594432 ——w- c:\windows\system32\dllcache\msfeeds.dll
2010-05-29 05:13 . 2010-02-25 06:24 55296 ——w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-05-29 05:13 . 2010-02-25 06:24 12800 ——w- c:\windows\system32\dllcache\xpshims.dll
2010-05-29 05:13 . 2010-02-25 06:24 247808 ——w- c:\windows\system32\dllcache\ieproxy.dll
2010-05-29 05:13 . 2010-02-25 06:24 1985536 ——w- c:\windows\system32\dllcache\iertutil.dll
2010-05-28 17:28 . 2010-05-28 17:28 ——– d—–w- c:\documents and settings\Owner\Application Data\Malwarebytes
2010-05-28 17:27 . 2010-04-29 20:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-28 17:27 . 2010-05-28 17:27 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-05-28 17:27 . 2010-04-29 20:39 20952 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-05-28 17:27 . 2010-05-28 17:28 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-05-28 16:55 . 2010-05-28 16:57 ——– d—a-w- c:\documents and settings\All Users\Application Data\TEMP

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-06-01 03:48 . 2008-04-15 12:00 52480 —-a-w- c:\windows\system32\drivers\i8042prt.sys
2010-04-26 19:06 . 2009-12-30 21:37 ——– d—–w- c:\documents and settings\Owner\Application Data\U3
2010-03-23 18:03 . 2010-03-23 18:03 86016 —-a-w- c:\documents and settings\Owner\Application Data\Nortel\Nortel Health Applet\PartnerAPI.dll
2010-03-23 18:03 . 2010-03-23 18:02 311296 —-a-w- c:\documents and settings\Owner\Application Data\Nortel\Nortel Health Applet\ProcessInfoWIN.dll
2010-03-23 18:02 . 2010-03-23 18:02 626688 —-a-w- c:\documents and settings\Owner\Application Data\Nortel\Nortel Health Applet\msvcr80.dll
2010-03-23 18:02 . 2010-03-23 18:02 548864 —-a-w- c:\documents and settings\Owner\Application Data\Nortel\Nortel Health Applet\msvcp80.dll
.

((((((((((((((((((((((((((((( SnapShot@2010-06-01_04.14.31 )))))))))))))))))))))))))))))))))))))))))
.
- 2009-04-11 02:06 . 2010-06-01 03:52 67714 c:\windows\system32\perfc009.dat
+ 2009-04-11 02:06 . 2010-06-01 23:53 67714 c:\windows\system32\perfc009.dat
+ 2010-01-10 22:58 . 2010-06-01 23:49 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
- 2010-01-10 22:58 . 2010-06-01 03:48 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
- 2010-01-10 22:58 . 2010-06-01 03:48 16384 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
+ 2010-01-10 22:58 . 2010-06-01 23:49 16384 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
- 2010-01-10 22:58 . 2010-06-01 03:48 16384 c:\windows\system32\config\systemprofile\Cookies\index.dat
+ 2010-01-10 22:58 . 2010-06-01 23:49 16384 c:\windows\system32\config\systemprofile\Cookies\index.dat
+ 2009-04-11 02:06 . 2010-06-01 23:53 432924 c:\windows\system32\perfh009.dat
- 2009-04-11 02:06 . 2010-06-01 03:52 432924 c:\windows\system32\perfh009.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{ABD3B5E1-B268-407B-A150-2641DAB8D898}]
2009-06-08 21:41 120104 —-a-w- c:\program files\Common Files\Homepage Protection\HomepageProtection.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\BackupIconOverlayId]
@="{2EE61E5C-8F94-4AAB-8A80-D2A8CD1FEDAD}"
[HKEY_CLASSES_ROOT\CLSID\{2EE61E5C-8F94-4AAB-8A80-D2A8CD1FEDAD}]
2009-11-06 23:14 238968 —-a-w- c:\program files\Webroot\WebrootSecurity\Backup\CtxMenu_1_0_0_10.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-15 135168]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-15 159744]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-15 131072]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-01-16 1418536]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-11-11 417792]
"SpySweeper"="c:\program files\Webroot\WebrootSecurity\SpySweeperUI.exe" [2009-11-06 6515784]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WebrootSpySweeperService]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WRConsumerService]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^LimeWire On Startup.lnk]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]
c:\windows\system32\dumprep 0 -k [X]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2009-02-28 00:10 35696 —-a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AESTFltr]
2009-07-06 21:06 737280 —-a-w- c:\windows\system32\AESTFltr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP]
2009-07-14 10:54 589104 —-a-w- c:\program files\Hewlett-Packard\HP QuickSync\QuickSync.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP BTW Detect Program]
2009-03-30 23:02 319488 —-a-w- c:\program files\HP\HPBTWD.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-11-11 05:08 417792 —-a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2009-10-11 10:17 149280 —-a-w- c:\program files\Java\jre6\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SysTrayApp]
2009-06-29 20:44 458844 —-a-w- c:\program files\IDT\WDM\sttray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WirelessAssistant]
2009-07-23 18:04 498744 —-a-w- c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"WMPNetworkSvc"=3 (0x3)
"STacSV"=2 (0x2)
"ose"=3 (0x3)
"odserv"=3 (0x3)
"JavaQuickStarterService"=2 (0x2)
"idsvc"=3 (0x3)
"IDriverT"=3 (0x3)
"hpqwmiex"=3 (0x3)
"GSRestartSvc"=2 (0x2)
"GameConsoleService"=3 (0x3)
"BOTService"=2 (0x2)
"9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269"=2 (0x2)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Hewlett-Packard\\HP QuickSync\\jre\\bin\\javaw.exe"=

R0 SahdIa32;HDD Filter Driver;c:\windows\system32\drivers\SahdIa32.sys [8/24/2009 12:22 PM 21488]
R0 SaibIa32;Volume Filter Driver;c:\windows\system32\drivers\SaibIa32.sys [8/24/2009 12:22 PM 15856]
R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [11/6/2009 3:00 PM 29808]
R0 SysCow;SysCow;c:\windows\system32\drivers\syscow32x.sys [7/2/2009 1:10 AM 103792]
R1 SaibVd32;Virtual Disk Driver;c:\windows\system32\drivers\SaibVd32.sys [8/24/2009 12:22 PM 25584]
R2 WRConsumerService;Webroot Client Service;c:\program files\Webroot\WebrootSecurity\WRConsumerService.exe [11/23/2009 2:07 AM 1201640]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [8/24/2009 12:08 PM 113664]
R3 Cam3820;Cam3820 PC Camera Driver;c:\windows\system32\drivers\cam3820a.sys [6/18/2009 1:36 PM 308608]
S3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [3/31/2009 3:11 PM 39424]
S3 RSUSBSTOR;RTS5121.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RTS5121.sys [8/24/2009 12:07 PM 160256]
S3 Rts516xIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys –> c:\windows\system32\DRIVERS\Rts516xIR.sys [?]
S4 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269;Roxio SAIB Service;c:\program files\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe [6/2/2009 9:05 PM 457200]
S4 BOTService;BOTService;c:\program files\Roxio\BackOnTrack\Instant Restore\BOTService.exe [7/9/2009 6:08 AM 199152]
S4 GSRestartSvc;GSRestartSvc;"c:\documents and settings\All Users\Application Data\Geek Squad\Customizer\GSRestartSvc.exe" –> c:\documents and settings\All Users\Application Data\Geek Squad\Customizer\GSRestartSvc.exe [?]
.
Contents of the 'Scheduled Tasks' folder

2010-06-01 c:\windows\Tasks\BackOnTrack Instant Restore Idle.job
- c:\program files\Roxio\BackOnTrack\Instant Restore\RstIdle.exe [2009-07-09 11:09]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://foxnews.com/
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-06-01 19:03
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-2465927013-3484195926-195482845-1003\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'explorer.exe'(2244)
c:\program files\Webroot\WebrootSecurity\Backup\CtxMenu_1_0_0_10.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\OneX.DLL
c:\windows\system32\eappprxy.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2010-06-01 19:06:17
ComboFix-quarantined-files.txt 2010-06-02 00:06
ComboFix2.txt 2010-06-01 04:16

Pre-Run: 127,222,972,416 bytes free
Post-Run: 127,164,252,160 bytes free

- - End Of File - - 8B35086BDF22CCAE83DBB9EB031B0457



ill send the other logs after this one
Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4162 Windows 5.1.2600 Service Pack 3 Internet Explorer 7.0.5730.13 6/1/2010 7:16:22 PM mbam-log-2010-06-01 (19-16-22).txt Scan type: Quick scan Objects scanned: 124851 Time elapsed: 6 minute(s), 28 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
heres Kasperky KASPERSKY ONLINE SCANNER 7.0: scan report Tuesday, June 1, 2010 Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Tuesday, June 01, 2010 22:16:05 Records in database: 4195751 ——————————————————————————– Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: C:\ Scan statistics: Objects scanned: 88573 Threats found: 0 Infected objects found: 0 Suspicious objects found: 0 Scan duration: 02:40:48 No threats found. Scanned area is clean. Selected area has been scanned.
Good

machine looks clean:

Just some housekeeping to do now,

please do the following:


Visit ADOBEand download the latest version of Acrobat Reader (version 9.3)
Having the latest updates ensures there are no security vulnerabilities in your system


NEXT


[external image: Posted Image]
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 20 and save it to your desktop.
  • Scroll down to where it says JDK 6 Update 20 (JDK or JRE)
  • Click the Download JRE button to the right
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6u20 with JavaFX 1 License Agreement". Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u20-windows-i586-p.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH CheckedApplications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.



NEXT


Follow these steps to uninstall Combofix

  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

[external image: Posted Image]


NEXT

Clean up with OTL:
  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.


If any logs/tools remain on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them

    Then consider a password keeper, to keep all your passwords safe.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.



    WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox, IE and chrome.

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security–What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

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