Yes, please go ahead and update
I would install IE8 rather than IE7
let me know how that goes,
If all is OK, then we can clean up our tools and you should be good to go.
hi catbyte,
all is working ok with the exception of the two things i brought up at the start of this prob ive tried installing ie8 and it looks like ite installed all with the exception of putting a progam in the program files and theres no icon on desktop so cant open ie9 off desktop or from programs ?????
also in windows up date when i go express downloads update it gives this error code [Error number: 0x8007043B
beside this i can only accsess the net using my favourites in docs , but the tool bars look all different and there are many more of them, which im gueesing means ie8 was installed ,whats your thoughts on this ?
regards phil c
Select All Files in the Save as type list, and then type Fix.reg in the File name box. Save it to your desktop
Click Save, and then close Notepad.
Double-click the Fix.reg file.
Click Yes, and then click OK in response to the registry prompts.
Reboot.
as soon as id put that text in you gave me,and 5 secs after id written last post to you my auto up dates happened with 72 updates which im in process of now doing!! i will then try what youve told me to do re ie8 , then getback to you
regards phil c
thanks catbyte,
will do !! ill get back to you after up date and when ive carried out your last instructions.
thanks your help has been must appreciated on this prob , regards phil c
hi catbyte,
ive done as you asked , and succsess , ie8 has now place a logo on the desktop and windows has done all my up dates, so im up to date and all works very fast !! THANK YOU SO MUCH , YOU GUYS ROCK !!
can i ask aquestion was it a virus or just a config problem ?
can i delete all the tools on my desk top now ? and is that just simply by deleting them ?
One other thing my daughters computer is running slow for its spec and going by what it was when bought new
can i start athread with you or shall i start a new one and get in the que ??? i dont mind waiting as you guys are great !!!
regards phil c
Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.
[external image: Posted Image]
NEXT
Now to remove the rest of the tools that we have used in fixing your machine:
Make sure you have an Internet Connection.
Download OTC to your desktop and run it
A list of tool components used in the Cleanup of malware will be downloaded.
If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
Click Yes to begin the Cleanup process and remove these components, including this application.
You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
If any logs/tools remain on your desktop > right click and delete them.
NEXT
Below I have included a number of recommendations for how to protect your computer against malware infections.
It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them
Then consider a password keeper, to keep all your passwords safe.
Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.
Make Internet Explorer more secure
Click Start > Run
Type Inetcpl.cpl & click OK
Click on the Security tab
Click Reset all zones to default level
Make sure the Internet Zone is selected & Click Custom level
In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
Next Click OK, then Apply button and then OK to exit the Internet Properties page.
DownloadTFCto your desktop
Close any open windows.
Double click the TFC icon to run the program
TFC will close all open programs itself in order to run,
Click the Start button to begin the process.
Allow TFC to run uninterrupted.
The program should not take long to finish it's job
Once its finished it should automatically reboot your machine,
if it doesn't, manually reboot to ensure a complete clean
It's normal after running TFC cleaner that the PC will be slower to boot the first time.
WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
Green to go
Yellow for caution
Red to stop
WOT has an addon available for both Firefox, IE and chrome.
Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles: Think Prevention. PC Safety and Security–What Do I Need?.
**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.
Thank you for your patience, and performing all of the procedures requested.
Please respond one last time so we can consider the thread resolved and close it, thank-you.
hi catbyte ,
thanks very much i have carried out your last bit of advice and instructions , all is running really well thank you very much for your great efforts it relly appreciated .
regards phil c
Hi Catbye ,
A big thank you for taking on my daughters prob , this be a slow painful process its running so slow almost to the point of hanging at the mo .
anyhow heres the dds logs one pasted and the other attached as required
DDS (Ver_10-03-17.01) - NTFSx86
Run by [removed] at 12:56:44.25 on 27/05/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1919.1354 [GMT 1:00]