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Spyware / Malware / Virus Removal

[Closed] Virus wont allow some programs to access the internet?

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Windows 7 Ultimate
Using Avira personal antivirus protection

Hi the other day I randomly got a virus that popped up as a virus scanner and was telling me I was infected. If I tried to open any other program on my computer it would say (ex. Chrome.exe is infected!). I booted my computer in safe mode, ran malwarebytes which found it and removed it, but I'm still having problems.

My Google desktop no longer works, can't get rss feeds or anything internet related from it and Google Chrome doesn't work either. I'm somehow on the internet through Firefox though on the same computer. My antivirus progam also can't connect to the internet to update so I have no idea what's wrong.

I ran HiJackThis, here's the log if it's something in the registry

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:46:07 AM, on 5/9/2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Users\Nick\AppData\Local\Google\Update\1.2.183.23\GoogleCrashHandler.exe
C:\Users\Nick\AppData\Roaming\Google\Google Talk\googletalk.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Microsoft Office\Office14\OfficeSAS\officeSASscheduler.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Zune\Zune.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~3\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide
O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /installquiet
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [Google Update] "C:\Users\Nick\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [googletalk] C:\Users\Nick\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: OfficeSAS.lnk = ?
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~3\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O13 - Gopher Prefix:
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GO36F4~1.DLL
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: mental ray 3.7 Satellite for Autodesk 3ds Max Design 2010 32-bit 32-bit (mi-raysat_3dsmax2010_32) - Unknown owner - C:\Program Files\Autodesk\3ds Max Design 2010\mentalray\satellite\raysat_3dsmax2010_32server.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

–
End of file - 7909 bytes


Any help is appreciated, thank you!

–Nick
Post #2
Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

1.Please do not run any other tool untill instructed to do so!
2.Please reply to this thread, do not start another!
3.Please tell me about any problems that have occurred during the fix.
4.Please tell me of any other symptoms you may be having as these can help also.
5.Please try as much as possible not to run anything while executing a fix.

If you follow these instructions, everything should go smoothly.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

I would like to get a better look at your system, please do the following so I can get some more detailed logs.


DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    [external image: Posted Image]
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Gmer

Download GMER Rootkit Scanner from here.
  • Double click the .exe file. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO

    🖼Click to load external image (Posted Image)
  • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file
  • Save it where you can easily find it, such as your desktop, and post it in reply
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries

Note: Do not run any programs while Gmer is running.


information and logs:

In your next post I need the following

1.logs from DDS
2.log from GMER
3.let me know of any problems you may have had

Gringo
Post #3
Thank you for helping me! I did what you said and here are the logs:

DDS log:
DDS (Ver_10-03-17.01) - NTFSx86
Run by [removed] at 19:45:40.52 on Sun 05/09/2010
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_18
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.2046.898 [GMT -4:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k Akamai
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Autodesk\3ds Max Design 2010\mentalray\satellite\raysat_3dsmax2010_32server.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Users\Nick\AppData\Local\Google\Update\1.2.183.23\GoogleCrashHandler.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Users\Nick\AppData\Roaming\Google\Google Talk\googletalk.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Microsoft Office\Office14\OfficeSAS\officeSASscheduler.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Zune\Zune.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\taskeng.exe
C:\Users\Nick\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Nick\Downloads\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride =
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~3\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [Google Update] "c:\users\nick\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [AdobeBridge]
uRun: [googletalk] c:\users\nick\appdata\roaming\google\google talk\googletalk.exe /autostart
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\logitech webcam software\LWS.exe" /hide
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [nwiz] c:\program files\nvidia corporation\nview\nwiz.exe /installquiet
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\office~1.lnk - c:\program files\microsoft office\office14\officesas\officeSASscheduler.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
AppInit_DLLs: c:\progra~1\google\google~1\GO36F4~1.DLL
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\users\nick\appdata\roaming\mozilla\firefox\profiles\tl9fh11y.default\
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBook.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBookDB.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpNeoLogger.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSaturn.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSeymour.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartSelect.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartWebPrinting.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSWPOperation.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPLogging.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTC.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTL.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXREStub.dll
FF - plugin: c:\progra~1\micros~3\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\plugins\nphpclipbook.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npFoxitReaderPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nptgeqplugin.dll
FF - plugin: c:\users\nick\appdata\local\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

—- FIREFOX POLICIES —-
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2009-7-13 20992]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-4-5 135336]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-4-5 267432]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-4-5 60936]
R2 mi-raysat_3dsmax2010_32;mental ray 3.7 Satellite for Autodesk 3ds Max Design 2010 32-bit 32-bit;c:\program files\autodesk\3ds max design 2010\mentalray\satellite\raysat_3dsmax2010_32server.exe [2009-3-12 86016]
R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2010-5-8 30192]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2009-9-26 4639136]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-2-27 1343400]

=============== Created Last 30 ================

2010-05-09 23:43:15 0 —-a-w- c:\users\nick\defogger_reenable
2010-05-09 15:45:29 0 d—–w- c:\program files\Trend Micro
2010-05-03 17:46:15 133720 —-a-w- c:\windows\system32\drivers\ksecpkg.sys
2010-05-03 17:46:15 1037312 —-a-w- c:\windows\system32\lsasrv.dll
2010-05-03 17:41:16 65536 –sha-w- c:\users\nick\ntuser.dat{007f760f-56db-11df-93c5-001c230b2fb0}.TM.blf
2010-05-03 17:41:16 524288 –sha-w- c:\users\nick\ntuser.dat{007f760f-56db-11df-93c5-001c230b2fb0}.TMContainer00000000000000000002.regtrans-ms
2010-05-03 17:41:16 524288 –sha-w- c:\users\nick\ntuser.dat{007f760f-56db-11df-93c5-001c230b2fb0}.TMContainer00000000000000000001.regtrans-ms
2010-05-02 22:31:39 0 d—–w- c:\users\nick\appdata\roaming\DAEMON Tools Lite
2010-05-02 22:31:36 0 d—–w- c:\programdata\DAEMON Tools Lite
2010-05-02 22:24:28 0 d—–w- c:\program files\MagicISO
2010-04-23 18:05:01 0 d—–w- c:\users\nick\appdata\roaming\Autodesk
2010-04-23 17:41:36 0 d—–w- c:\program files\common files\Autodesk Shared
2010-04-23 17:39:52 0 d—–w- c:\programdata\Autodesk
2010-04-23 17:39:03 0 d—–w- c:\program files\Autodesk
2010-04-23 17:38:51 68616 —-a-w- c:\windows\system32\XAPOFX1_1.dll
2010-04-23 17:38:51 509448 —-a-w- c:\windows\system32\XAudio2_2.dll
2010-04-23 17:38:50 238088 —-a-w- c:\windows\system32\xactengine3_2.dll
2010-04-23 17:38:49 467984 —-a-w- c:\windows\system32\d3dx10_39.dll
2010-04-23 17:38:49 3851784 —-a-w- c:\windows\system32\D3DX9_39.dll
2010-04-23 17:38:49 1493528 —-a-w- c:\windows\system32\D3DCompiler_39.dll
2010-04-23 17:38:48 443752 —-a-w- c:\windows\system32\d3dx10_34.dll
2010-04-23 17:38:47 440080 —-a-w- c:\windows\system32\d3dx10.dll
2010-04-23 17:38:47 3497832 —-a-w- c:\windows\system32\d3dx9_34.dll
2010-04-23 17:38:47 3426072 —-a-w- c:\windows\system32\d3dx9_32.dll
2010-04-23 17:38:47 1124720 —-a-w- c:\windows\system32\D3DCompiler_34.dll
2010-04-23 17:38:46 2414360 —-a-w- c:\windows\system32\d3dx9_31.dll
2010-04-20 19:41:10 0 d—–w- c:\programdata\NVIDIA
2010-04-20 19:02:01 0 d—–w- c:\programdata\NVIDIA Corporation
2010-04-20 19:01:38 0 d—–w- c:\program files\NVIDIA Corporation
2010-04-14 01:23:42 3899280 —-a-w- c:\windows\system32\ntoskrnl.exe
2010-04-14 01:23:41 3954568 —-a-w- c:\windows\system32\ntkrnlpa.exe
2010-04-14 01:23:35 427520 —-a-w- c:\windows\system32\vbscript.dll
2010-04-14 01:23:32 95744 —-a-w- c:\windows\system32\drivers\mrxsmb20.sys
2010-04-14 01:23:32 221696 —-a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-04-14 01:23:32 123392 —-a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-04-14 01:22:40 172032 —-a-w- c:\windows\system32\wintrust.dll
2010-04-14 01:22:39 132608 —-a-w- c:\windows\system32\cabview.dll

==================== Find3M ====================

2010-05-06 11:13:09 0 —-a-w- c:\windows\system32\drivers\lvuvc.hs
2010-04-29 19:39:38 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 19:39:26 20952 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-04-03 22:27:00 985704 —-a-w- c:\windows\system32\nvsvc.dll
2010-04-03 22:27:00 88168 —-a-w- c:\windows\system32\nvhotkey.dll
2010-04-03 22:27:00 13683816 —-a-w- c:\windows\system32\nvcpl.dll
2010-04-03 22:27:00 129640 —-a-w- c:\windows\system32\nvvsvc.exe
2010-04-03 22:27:00 110696 —-a-w- c:\windows\system32\nvmctray.dll
2010-04-03 22:26:56 95994 —-a-w- c:\windows\system32\nvcoproc.bin
2010-04-03 22:26:00 149608 —-a-w- c:\windows\system32\nv3dappshext.dll
2010-03-22 18:38:00 3600384 —-a-w- c:\windows\system32\GPhotos.scr
2010-03-21 23:51:45 505128 —-a-w- c:\windows\system32\msvcp71.dll
2010-03-21 23:51:45 353576 —-a-w- c:\windows\system32\msvcr71.dll
2010-03-21 23:51:45 29480 —-a-w- c:\windows\system32\msxml3a.dll
2010-03-16 10:52:00 795104 —-a-w- c:\windows\system32\dpinst.exe
2010-03-16 10:52:00 215656 —-a-w- c:\windows\system32\nvcod1910.dll
2010-03-16 06:15:00 66664 —-a-w- c:\windows\system32\nvshext.dll
2010-02-24 14:16:06 181632 ——w- c:\windows\system32\MpSigStub.exe
2010-02-23 07:56:00 977920 —-a-w- c:\windows\system32\wininet.dll
2010-02-14 19:54:04 411368 —-a-w- c:\windows\system32\deploytk.dll
2009-07-14 04:56:42 31548 —-a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 04:56:42 31548 —-a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 04:56:42 291294 —-a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 04:56:42 291294 —-a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:41:57 174 –sha-w- c:\program files\desktop.ini
2009-07-14 00:34:40 291294 —-a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 00:34:40 291294 —-a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 00:34:38 31548 —-a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 00:34:38 31548 —-a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 21:26:35 9633792 –sha-r- c:\windows\fonts\StaticCache.dat
2010-01-24 17:33:15 245760 –sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2010-01-20 16:39:42 16384 –sha-w- c:\windows\system32\%appdata%\microsoft\windows\ietldcache\index.dat
2009-07-14 01:14:45 396800 –sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 19:46:35.90 ===============

Attach txt from the DDS

DDS (Ver_10-03-17.01)

Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume2
Install Date: 1/17/2010 11:21:29 PM
System Uptime: 5/9/2010 5:51:24 PM (2 hours ago)

Motherboard: Dell Inc. | | 0WM416
Processor: Intel® Core™2 Duo CPU T7100 @ 1.80GHz | Microprocessor | 1782/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 56 GiB total, 19.135 GiB free.
D: is CDROM ()
E: is FIXED (FAT32) - 233 GiB total, 164.796 GiB free.

==== Disabled Device Manager Items =============

Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: Photosmart C4500 series
Device ID: ROOT\IMAGE\0000
Manufacturer: HP
Name: Photosmart C4500 series
PNP Device ID: ROOT\IMAGE\0000
Service: StillCam

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Broadcom NetXtreme 57xx Gigabit Controller
Device ID: PCI\VEN_14E4&DEV_1673&SUBSYS_01F91028&REV_02\4&13E14713&0&00E5
Manufacturer: Broadcom
Name: Broadcom NetXtreme 57xx Gigabit Controller
PNP Device ID: PCI\VEN_14E4&DEV_1673&SUBSYS_01F91028&REV_02\4&13E14713&0&00E5
Service: b57nd60x

Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart C4500 series
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Photosmart C4500 series
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:

Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Officejet 6300 series
Device ID: ROOT\MULTIFUNCTION\0001
Manufacturer: HP
Name: Officejet 6300 series
PNP Device ID: ROOT\MULTIFUNCTION\0001
Service:

Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Description: Microsoft WPD Enhanced Storage Password Driver
Device ID: ROOT\UNKNOWN\0000
Manufacturer: (Enhanced Storage Device)
Name: Microsoft WPD Enhanced Storage Password Driver
PNP Device ID: ROOT\UNKNOWN\0000
Service: WUDFRd

==== System Restore Points ===================

RP109: 5/5/2010 1:14:06 AM - Scheduled Checkpoint
RP110: 5/9/2010 11:54:48 AM - Installed HiJackThis

==== Installed Programs ======================

µTorrent
32 Bit HP CIO Components Installer
Adobe AIR
Adobe Anchor Service CS4
Adobe Bridge CS4
Adobe CMaps CS4
Adobe Color - Photoshop Specific CS4
Adobe Color EU Extra Settings CS4
Adobe Color JA Extra Settings CS4
Adobe Color NA Recommended Settings CS4
Adobe Color Video Profiles CS CS4
Adobe CSI CS4
Adobe Default Language CS4
Adobe Device Central CS4
Adobe Drive CS4
Adobe ExtendScript Toolkit CS4
Adobe Extension Manager CS4
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Linguistics CS4
Adobe Media Player
Adobe Output Module
Adobe PDF Library Files CS4
Adobe Photoshop CS4
Adobe Photoshop CS4 Support
Adobe Search for Help
Adobe Service Manager Extension
Adobe Setup
Adobe Type Support CS4
Adobe Update Manager CS4
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS4
AdobeColorCommonSetCMYK
AdobeColorCommonSetRGB
Akamai NetSession Interface
Autodesk 3ds Max Design 2010 32-bit
Autodesk 3ds Max Design 2010 32-bit Components
Autodesk 3ds Max Design 2010 Tutorials Files
Autodesk Backburner 2008.1
Autodesk FBX Plugin 2009.4 - 3ds Max Design 2010
AutoUpdate
Avira AntiVir Personal - Free Antivirus
BufferChm
C4500
Connect
Copy
Dell Driver Download Manager
Dell Resource CD
Destinations
DeviceDiscovery
DivX Codec
DivX Converter
DivX Player
DivX Plus Web Player
DivX Version Checker
Download Updater (AOL LLC)
Foxit Reader
Google Chrome
Google Desktop
Google SketchUp 7
Google Talk (remove only)
GPBaseService2
HiJackThis
HijackThis 2.0.2
HP Customer Participation Program 13.0
HP Imaging Device Functions 13.0
HP Photosmart C4500 All-In-One Driver Software 13.0 Rel. 4
HP Photosmart Essential 3.5
HP Smart Web Printing 4.51
HP Solution Center 13.0
HP Update
HPPhotoGadget
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
Java Auto Updater
Java™ 6 Update 18
kuler
Logitech Webcam Software
Malwarebytes' Anti-Malware
MarketResearch
Microsoft Application Error Reporting
Microsoft Office Access MUI (English) 2010 (Beta)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Beta)
Microsoft Office Excel MUI (English) 2010 (Beta)
Microsoft Office Home and Business 2010
Microsoft Office OneNote MUI (English) 2010 (Beta)
Microsoft Office Outlook MUI (English) 2010 (Beta)
Microsoft Office PowerPoint MUI (English) 2010 (Beta)
Microsoft Office Proof (English) 2010 (Beta)
Microsoft Office Proof (French) 2010 (Beta)
Microsoft Office Proof (Spanish) 2010 (Beta)
Microsoft Office Proofing (English) 2010 (Beta)
Microsoft Office Publisher MUI (English) 2010 (Beta)
Microsoft Office Send-a-Smile
Microsoft Office Shared MUI (English) 2010 (Beta)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Beta)
Microsoft Office Single Image 2010 (Beta)
Microsoft Office Word MUI (English) 2010 (Beta)
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Mozilla Firefox (3.6)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Network
NVIDIA Display Control Panel
NVIDIA Drivers
NVIDIA nView Desktop Manager
PDF Settings CS4
Photoshop Camera Raw
Picasa 3
PS_AIO_04_C4500_Software_Min
PVSonyDll
Scan
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office 2010 File Validation - Beta (KB976133)
Shop for HP Supplies
Skype™ 4.1
SmartWebPrinting
SolutionCenter
Spybot - Search & Destroy
StarCraft
StarCraft II Beta
Status
Suite Shared Configuration CS4
Synaptics Pointing Device Driver
Toolbox
TrayApp
UnloadSupport
VC80CRTRedist - 8.0.50727.4053
WebReg
WinRAR archiver
Zune
Zune Language Pack (DE)
Zune Language Pack (ES)
Zune Language Pack (FR)
Zune Language Pack (IT)

==== Event Viewer Messages From Past Week ========

5/9/2010 2:30:31 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
5/9/2010 12:02:53 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Media Player Network Sharing Service service to connect.
5/9/2010 12:02:53 PM, Error: Service Control Manager [7000] - The Windows Media Player Network Sharing Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/9/2010 12:01:16 PM, Error: Microsoft-Windows-EnhancedStorage-EhStorCertDrv [80] - Password device is not compatible with Windows.
5/6/2010 2:10:18 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AntiVirSchedulerService service.
5/5/2010 10:13:03 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
5/5/2010 10:12:04 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
5/5/2010 10:12:04 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
5/5/2010 10:11:57 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
5/5/2010 10:11:57 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
5/5/2010 10:11:44 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
5/5/2010 10:11:21 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
5/5/2010 10:11:02 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD avipbb CSC DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr ssmdrv tdx Wanarpv6 WfpLwf
5/5/2010 10:11:02 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
5/5/2010 10:11:02 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
5/5/2010 10:11:02 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
5/5/2010 10:11:02 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
5/5/2010 10:11:02 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
5/5/2010 10:11:02 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
5/5/2010 10:11:02 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
5/5/2010 10:11:02 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
5/5/2010 10:11:02 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/5/2010 10:11:02 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
5/4/2010 1:00:47 PM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{D34DD27A-D9D0-4A04-8259-D786804A2FC1} because another computer on the network has the same name. The server could not start.
5/2/2010 10:27:47 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LanmanServer service.

==== End Of File ===========================

And the GMER log:

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-05-09 20:18:20
Windows 6.1.7600
Running: c56ujj8p.exe; Driver: C:\Users\Nick\AppData\Local\Temp\kwdiypoc.sys


—- System - GMER 1.0.15 —-

INT 0x1F \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82A26AF8
INT 0x37 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82A26104
INT 0xC1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82A263F4
INT 0xD1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82A0E634
INT 0xD2 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82A0E898
INT 0xDF \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82A261DC
INT 0xE1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82A26958
INT 0xE3 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82A266F8
INT 0xFD \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82A26F2C
INT 0xFE \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82A271A8

—- Kernel code sections - GMER 1.0.15 —-

.text ntkrnlpa.exe!ZwSaveKeyEx + 13AD 82A86599 1 Byte [06]
.text ntkrnlpa.exe!KiDispatchInterrupt + 5A2 82AAAF52 19 Bytes [E0, 0F, BA, F0, 07, 73, 09, …] {LOOPNZ 0x11; MOV EDX, 0x97307f0; MOV CR4, EAX; OR AL, 0x80; MOV CR4, EAX; RET ; MOV ECX, CR3}
.text peauth.sys 9D808C9D 28 Bytes [9E, 9F, 0F, 00, 0B, 14, C6, …]
.text peauth.sys 9D808CC1 28 Bytes [9E, 9F, 0F, 00, 0B, 14, C6, …]
.text autochk.exe 001D11D1 3 Bytes [96, B4, 01] {XCHG ESI, EAX; MOV AH, 0x1}
.text autochk.exe 001D11D7 4 Bytes [80, FF, FF, 73]
.text autochk.exe 001D11DC 1 Byte [63]
.text autochk.exe 001D11DC 3 Bytes [63, 00, 2E]
.text autochk.exe 001D11E0 1 Byte [73]
.text …

—- User code sections - GMER 1.0.15 —-

.text C:\Program Files\Mozilla Firefox\firefox.exe[4400] ntdll.dll!LdrLoadDll 77A1F585 5 Bytes JMP 00C013F0 C:\Program Files\Mozilla Firefox\firefox.exe (Firefox/Mozilla Corporation)

—- Devices - GMER 1.0.15 —-

AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (Kernel Mode Driver Framework Runtime/Microsoft Corporation)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass1 Wdf01000.sys (Kernel Mode Driver Framework Runtime/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume4 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume4 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)

Device \Driver\ACPI_HAL \Device\0000004a halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation)

AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

—- EOF - GMER 1.0.15 —-
Post #4
Hello

It may be helpful for you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Vista and Win 7 Users please Right Click and run as Admin all programs that I ask you to run

:run combofix:

  • Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully

    Please continue as follows:

  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the report in your next post:

C:\ComboFix.txt

"information and logs"

  • In your next post I need the following

  • Log From Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
Post #5
Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

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