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Ask Toolbar Self Install


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6 replies to this topic

#1 ladykrimson

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Posted 30 April 2010 - 07:16 PM

I run Firefox 3.6.3 on Windows XP Service Pack 3 fully updated. When I clicked on the shortcut, it began loading up as usual. Suddenly, it disappeared. Then after a few moments, the window popped up. My home page had been changed to Ask and the Ask toolbar had been installed. I did not install any new programs or make any changes to my computer. So how did it get onto my computer?

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#2 paws

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Posted 01 May 2010 - 10:58 AM

Hi, The Ask toolbar comes "bundled" with quite a few applications..when these are installed....there is usually a box that needs ticking/checkmarking if you don't want the Ask toolbar to be installed....... the box that you need to tick to avoid installing it is easy to miss...... Regards paws
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#3 Ztruker

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Posted 01 May 2010 - 12:41 PM

I believe you can uninstall the Ask toolbar via Add/Remove programs. If not, use Tools/Add-ons to disable and uninstall it. For the Home page, go to the web site you want it to be, then click on Tools/Options. On the General tab, clikc Use Current Page.

Rich

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#4 ladykrimson

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Posted 01 May 2010 - 01:47 PM

I did not do any recent installations of any software, nor were there any updates installed. The application simply installed itself. I was wondering if anyone knew how this could happen when nothing was recently installed or updated. I am aware that it can be uninstalled, and I have already done so. I just want to know how it got there in the first place.

#5 Ztruker

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Posted 01 May 2010 - 01:56 PM

I does not install on it's own. I has to have been bundled with something you installed or updated. I can't remember what software Ask is bundled with, perhaps CCleaner or Avast or ... so just updating to a new version of already installed software could have added it.

Rich

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#6 ladykrimson

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Posted 01 May 2010 - 04:52 PM

But I haven't installed anything recently nor have I updated anything...at least not on that particular day.

#7 Ztruker

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Posted 01 May 2010 - 06:40 PM

I don't know then, sorry. It didn't get there on it's own, it had to come bundled with something.

Rich

Artificial intelligence is no match for natural stupidity.

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