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Spyware / Malware / Virus Removal

[Resolved] Help! Antivrius Rogue

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
About a week ago i picked up an antivirus rogue that imitated AVG with its 'detection' windows, AVG was also my virus protection at the time. My initial response to the virus was a system restore to a week prior to the point of symptoms starting (Resident Shield Alert Multiple Threat Detection, Resident Shield Alert Accessed File is Infected, etc.). After the restore, the messages persisted, and i downloaded and ran Malwarebytes. After Malwarebytes, several threats were removed, but the messages continued, though the file names that were coming up had changed, at this point they all seemed to indicate a reference to the file location C:\system volume information\_restore{……dll. At this point I had run several full scans with the latest version of malwarebytes while also running a full scan in safe mode and getting no threats detected. With the message still popping up, I began to seach the internet for answers and found some threads reading that AVG doesn't coexist with system restore, and that it could be my actual avg software (as opposed to the rogue) trying to warn me about what it thought was a threat. After reading that, I uninstalled AVG and installed Avast, which has been running with no threat messages since. With that all said, is it safe to assume my computer is free of the virus? I am now symptom free. If the problem really did lie in how AVG and System Restore relate, is there anyway to fix this so I can reinstall AVG? Should I abandon AVG and go with another software? What would be recommended if so? I have an excel file (2007) that holds the screenshots of the progression of the pop ups post the running of malwarebytes, but i cannot upload it here. If you can help me and require the images, please let me know and we can arrange an e-mail.
Post #3
Sure, thing. The following are the logs from malwarebytes. If you know of any file i can convert the excel file to and retain the images, i'll post that as well. Thanks!

4/9/2010 10:42:41 PM
mbam-log-2010-04-09 (22-42-41).txt

Scan type: Quick scan
Objects scanned: 114706
Time elapsed: 7 minute(s), 24 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 2
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
C:\Program Files\AntiMalware Pro\AntiMalwarePro.exe (Rogue.AntivirusDoktor) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\pma_ent (Rogue.AntivirusDoktor) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\AntiMalware Pro\AntiMalwarePro.exe (Rogue.AntivirusDoktor) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.
C:\Documents and Settings\student\Desktop\antimalware-pro-v04.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Desktop\AntiMalwarePro.lnk (Rogue.AntiMalwarePro) -> Quarantined and deleted successfully.






Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3973

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/10/2010 9:27:49 AM
mbam-log-2010-04-10 (09-27-49).txt

Scan type: Full scan (C:\|)
Objects scanned: 216862
Time elapsed: 58 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\AntiMalware Pro\Cl.exe (Rogue.Multiple) -> Quarantined and deleted successfully.


[external image: Posted Image]

Can you post the scan results from the MalwareBytes scan using copy / paste?

Post #4
Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.
Post #5
Right Click on the combofix icon on your desktop and select Copy. Open My Computer > open Documents and Settings > open All Users > open Desktop> Right Click and select Paste. That will add combofix to all users desktop. Restart in Safe Mode and try combofix
Post #6
Here are the results. Computer is acting normally, though its only been a few minutes.

ComboFix 10-04-15.05 - student 04/16/2010 23:45:58.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2014.1126 [GMT -4:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: avast! Antivirus *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
The following files were disabled during the run:
c:\progra~1\PHAROS~1\Core\PRNTRACK.DLL


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\student\Local Settings\Temporary Internet Files\8S4WBH.jpg
c:\documents and settings\student\Local Settings\Temporary Internet Files\a2pdf.jpg
c:\documents and settings\student\Local Settings\Temporary Internet Files\Ae2R462Y2.jpg
c:\documents and settings\student\Local Settings\Temporary Internet Files\bk031ak.jpg
c:\recycler\S-1-5-21-2681017343-408939405-568730901-1005
c:\windows\system32\MSVolumeAMP.dll
c:\windows\system32\Thumbs.db

.
((((((((((((((((((((((((( Files Created from 2010-03-17 to 2010-04-17 )))))))))))))))))))))))))))))))
.

2010-04-14 23:18 . 2010-04-14 23:18 ——– d—–w- c:\windows\LastGood
2010-04-13 03:18 . 2010-03-09 10:12 46672 —-a-w- c:\windows\system32\drivers\aswTdi.sys
2010-04-13 03:18 . 2010-03-09 10:12 162640 —-a-w- c:\windows\system32\drivers\aswSP.sys
2010-04-13 03:18 . 2010-03-09 10:09 23376 —-a-w- c:\windows\system32\drivers\aswRdr.sys
2010-04-13 03:18 . 2010-03-09 10:08 19024 —-a-w- c:\windows\system32\drivers\aswFsBlk.sys
2010-04-13 03:18 . 2010-03-09 10:08 100432 —-a-w- c:\windows\system32\drivers\aswmon2.sys
2010-04-13 03:18 . 2010-03-09 10:08 94800 —-a-w- c:\windows\system32\drivers\aswmon.sys
2010-04-13 03:18 . 2010-03-09 10:08 28880 —-a-w- c:\windows\system32\drivers\aavmker4.sys
2010-04-13 03:18 . 2010-03-09 10:24 38848 —-a-w- c:\windows\system32\avastSS.scr
2010-04-13 03:18 . 2010-03-09 10:24 153184 —-a-w- c:\windows\system32\aswBoot.exe
2010-04-13 03:18 . 2010-04-13 03:18 ——– d—–w- c:\program files\Alwil Software
2010-04-13 03:18 . 2010-04-13 03:18 ——– d—–w- c:\documents and settings\All Users\Application Data\Alwil Software
2010-04-11 13:54 . 2010-04-11 13:54 1685784 —-a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.dll
2010-04-11 13:54 . 2010-04-11 13:54 1035032 —-a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.exe
2010-04-11 11:31 . 2010-04-11 11:31 ——– d—–w- C:\$AVG
2010-04-11 03:50 . 2010-04-13 03:17 ——– d—–w- c:\documents and settings\All Users\Application Data\avg9
2010-04-10 15:58 . 2010-04-10 15:58 552 —-a-w- c:\windows\system32\d3d8caps.dat
2010-04-10 02:34 . 2010-04-10 02:34 ——– d—–w- c:\documents and settings\student\Application Data\Malwarebytes
2010-04-10 02:33 . 2010-03-30 04:46 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-10 02:33 . 2010-04-10 02:33 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-04-10 02:33 . 2010-03-30 04:45 20824 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-04-10 02:33 . 2010-04-10 02:33 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-04-10 02:03 . 2010-04-10 02:03 ——– d—–w- c:\documents and settings\student\Application Data\AVP 2009
2010-04-10 02:03 . 2010-04-10 02:03 ——– d—–w- c:\program files\AntiMalware Pro
2010-04-09 04:22 . 2010-04-09 04:22 ——– d—–w- c:\windows\system32\wbem\Repository

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-04-17 03:21 . 2009-11-09 01:33 ——– d—–w- c:\documents and settings\student\Application Data\HPAppData
2010-04-15 11:06 . 2007-07-12 03:06 ——– d—–w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-04-14 23:15 . 2009-09-23 15:19 ——– d—–w- c:\documents and settings\student\Application Data\Skype
2010-04-13 03:17 . 2009-04-22 14:48 ——– d—–w- c:\documents and settings\All Users\Application Data\avg8
2010-04-11 14:48 . 2009-05-29 01:30 155169 —-a-w- c:\windows\system32\nvModes.dat
2010-04-10 01:39 . 2009-05-29 17:43 664 —-a-w- c:\windows\system32\d3d9caps.dat
2010-03-24 10:04 . 2008-06-25 20:22 ——– d—–w- c:\documents and settings\All Users\Application Data\FLEXnet
2010-03-13 16:35 . 2010-03-13 16:35 0 —ha-w- c:\windows\system32\drivers\Msft_User_ZuneDriver_01_09_00.Wdf
2010-03-13 16:35 . 2010-03-13 16:35 0 —ha-w- c:\windows\system32\drivers\Msft_Kernel_WinUSB_01009.Wdf
2010-03-13 16:32 . 2010-03-13 16:32 0 —ha-w- c:\windows\system32\drivers\MsftWdf_user_01_09_00.Wdf
2010-03-13 16:24 . 2009-06-15 17:06 ——– d—–w- c:\program files\Zune
2010-03-13 16:23 . 2010-03-13 16:23 0 —ha-w- c:\windows\system32\drivers\Msft_Kernel_zumbus_01009.Wdf
2010-03-13 16:23 . 2010-03-13 16:23 0 —ha-w- c:\windows\system32\drivers\MsftWdf_Kernel_01009_Coinstaller_Critical.Wdf
2010-03-10 06:15 . 2010-04-14 23:17 420352 —-a-w- c:\windows\system32\SET2D7.tmp
2010-03-09 04:41 . 2008-06-19 19:02 44544 —-a-w- c:\windows\system32\agremove.exe
2010-02-25 06:24 . 2006-04-30 06:56 916480 —-a-w- c:\windows\system32\wininet.dll
2010-02-24 13:11 . 2006-04-30 06:55 455680 ——w- c:\windows\system32\drivers\mrxsmb.sys
2010-02-23 23:40 . 2010-02-23 23:40 ——– d—–w- c:\documents and settings\All Users\Application Data\Office Genuine Advantage
2010-02-23 23:40 . 2010-02-23 23:40 ——– d—–w- c:\documents and settings\student\Application Data\Office Genuine Advantage
2010-02-20 22:00 . 2010-02-20 22:00 ——– d—–w- c:\documents and settings\student\Application Data\com.pandora.desktop.FB9956FD96E03239939108614098AD95535EE674.1
2010-02-20 22:00 . 2010-02-20 22:00 ——– d—–w- c:\program files\Pandora
2010-02-20 22:00 . 2010-02-20 22:00 ——– d—–w- c:\program files\Common Files\Adobe AIR
2010-02-20 21:51 . 2010-02-20 22:00 38784 —-a-w- c:\documents and settings\student\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2010-02-16 14:08 . 2006-04-30 06:55 2146304 ——w- c:\windows\system32\ntoskrnl.exe
2010-02-16 13:25 . 2004-08-03 22:59 2024448 ——w- c:\windows\system32\ntkrnlpa.exe
2010-02-14 17:06 . 2008-06-21 21:24 78656 —-a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-02-12 04:33 . 2006-04-30 06:55 100864 ——w- c:\windows\system32\6to4svc.dll
2010-02-11 12:02 . 2006-04-30 06:56 226880 ——w- c:\windows\system32\drivers\tcpip6.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Aim6"="c:\program files\AIM6\aim6.exe" [2009-04-27 49968]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2009-10-09 25623336]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2007-12-05 122880]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-12-05 524288]
"PWRMGRTR"="c:\progra~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL" [2009-03-23 389120]
"BLOG"="c:\progra~1\ThinkPad\UTILIT~1\BatLogEx.DLL" [2009-03-23 208896]
"TPFNF7"="c:\progra~1\Lenovo\NPDIRECT\TPFNF7SP.exe" [2009-01-07 60704]
"TPHOTKEY"="c:\program files\Lenovo\HOTKEY\TPOSDSVC.exe" [2008-02-14 66928]
"TpShocks"="TpShocks.exe" [2007-11-22 181536]
"EZEJMNAP"="c:\progra~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe" [2007-03-28 243248]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-12-05 13549568]
"nwiz"="nwiz.exe" [2009-01-14 1630208]
"LPManager"="c:\progra~1\THINKV~1\PrdCtr\LPMGR.exe" [2007-03-22 120368]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PSQLLauncher"="c:\program files\ThinkVantage Fingerprint Software\launcher.exe" [2007-08-14 48904]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2008-04-24 1036288]
"TVT Scheduler Proxy"="c:\program files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe" [2008-05-14 487424]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-12-05 86016]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-05-26 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-05-30 292136]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"bncsaui.exe"="c:\program files\Bradford Networks\Persistent Agent\bncsaui.exe" [2009-11-01 2625248]
"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2010-01-07 158448]
"avast5"="c:\progra~1\ALWILS~1\Avast5\avastUI.exe" [2010-03-09 2769336]

c:\documents and settings\student\Start Menu\Programs\Startup\
Pandora.lnk - c:\program files\Pandora\Pandora.exe [2010-2-20 95232]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-5-21 275768]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\psfus]
2007-08-14 22:54 89600 ——w- c:\windows\system32\psqlpwd.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tpfnf2]
2006-09-06 23:37 34344 ——w- c:\program files\Lenovo\HOTKEY\notifyf2.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tphotkey]
2007-12-14 23:36 28672 ——w- c:\program files\Lenovo\HOTKEY\tphklock.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ scecli psqlpwd

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
2008-10-25 16:44 31072 —-a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-05-26 21:18 413696 —-a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2009-04-08 15:20 148888 ——w- c:\program files\Java\jre6\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TVT Scheduler Proxy]
2008-05-14 20:42 487424 ——w- c:\program files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]
2006-10-19 03:05 204288 ——w- c:\program files\Windows Media Player\wmpnscfg.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\PharosSystems\\Core\\CTskMstr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfcCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\Common Files\\HP\\Digital Imaging\\Bin\\hpqPhotoCrm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgh.exe"=
"c:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\smart web printing\\SmartWebPrintExe.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Bradford Networks\\Persistent Agent\\bndaemon.exe"=

R0 TPDIGIMN;TPDIGIMN;c:\windows\system32\drivers\ApsHM86.sys [10/16/2007 9:32 PM 19504]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [4/12/2010 11:18 PM 162640]
R1 tvtumon;tvtumon;c:\windows\system32\drivers\tvtumon.sys [5/9/2008 5:50 AM 46144]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [4/12/2010 11:18 PM 19024]
R2 BNPagent;Bradford Persistent Agent Service;c:\program files\Bradford Networks\Persistent Agent\bndaemon.exe [11/1/2009 2:23 PM 3026656]
R2 Power Manager DBC Service;Power Manager DBC Service;c:\program files\ThinkPad\Utilities\PWMDBSVC.exe [3/30/2009 4:15 PM 53248]
R2 smihlp2;SMI Helper Driver (smihlp2);c:\program files\Common Files\ThinkVantage Fingerprint Software\Drivers\smihlp.sys [8/14/2007 6:46 PM 10896]
R2 TVT Backup Protection Service;TVT Backup Protection Service;c:\program files\Lenovo\Rescue and Recovery\rrpservice.exe [5/14/2008 4:25 PM 520192]
R2 TVT_UpdateMonitor;TVT Windows Update Monitor;c:\program files\Lenovo\Rescue and Recovery\UpdateMonitor.exe [5/9/2008 5:50 AM 253952]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [5/12/2009 7:01 PM 24652]
R3 TVTI2C;Lenovo SM bus driver;c:\windows\system32\drivers\tvti2c.sys [9/13/2006 3:42 PM 37312]
S2 gupdate1ca51e329644586;Google Update Service (gupdate1ca51e329644586);c:\program files\Google\Update\GoogleUpdate.exe [10/20/2009 8:12 PM 133104]
S2 SMART Mirror Driver Monitor Service;SMART Mirror Driver Monitor Service;c:\program files\Common Files\SMART Technologies Inc\Mirror Driver\MonitorService.exe –> c:\program files\Common Files\SMART Technologies Inc\Mirror Driver\MonitorService.exe [?]
S3 CSVirtA;Cisco Systems SSL VPN Adapter;c:\windows\system32\DRIVERS\CSVirtA.sys –> c:\windows\system32\DRIVERS\CSVirtA.sys [?]
S3 LenovoRd;LenovoRd;c:\windows\system32\drivers\LenovoRd.sys [5/22/2007 11:56 PM 81920]
S3 Smcinst;Symantec Auto-upgrade Agent;c:\program files\Symantec\Symantec Endpoint Protection\SmcLU\Setup\smcinst.exe –> c:\program files\Symantec\Symantec Endpoint Protection\SmcLU\Setup\smcinst.exe [?]

— Other Services/Drivers In Memory —

*Deregistered* - mchInjDrv

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2010-04-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-10-21 00:12]

2010-04-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-10-21 00:12]

2010-04-17 c:\windows\Tasks\PMTask.job
- c:\progra~1\ThinkPad\UTILIT~1\PWMIDTSK.EXE [2007-05-23 05:54]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = hxxp://www.bryant.edu/Bryant/
uInternet Settings,ProxyOverride = *.local
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device… - c:\program files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\ThinkPad\Bluetooth Software\btsendto_ie.htm
DPF: {0249ED44-B640-45BD-8066-17F81BFDC050} - hxxp://vbrick.bryant.edu/STREAMPLAYER1.cab
DPF: {5459BAF4-09A9-422A-AB5C-5F114A7287B5} - hxxp://vbrick.bryant.edu/VBPLAYER.cab
DPF: {85887165-031A-4297-BC4E-6B246C120B9C} - hxxp://vbrick.bryant.edu/STREAMPLAYER4.cab
DPF: {F50B3F13-19C4-11CF-AA9A-02608C9BABA2} - hxxp://vbrick.bryant.edu/STREAMPLAYER2.cab
FF - ProfilePath - c:\documents and settings\student\Application Data\Mozilla\Firefox\Profiles\42hfeece.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.bryant.edu/Bryant/
FF - component: c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBook.dll
FF - component: c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBookDB.dll
FF - component: c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpNeoLogger.dll
FF - component: c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSaturn.dll
FF - component: c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSeymour.dll
FF - component: c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartSelect.dll
FF - component: c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartWebPrinting.dll
FF - component: c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSWPOperation.dll
FF - component: c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPLogging.dll
FF - component: c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTC.dll
FF - component: c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTL.dll
FF - component: c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXREStub.dll
FF - plugin: c:\program files\Google\Update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\plugins\nphpclipbook.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPCentraUpdater.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\Veetle\Player\npvlc.dll
FF - plugin: c:\program files\Veetle\plugins\npVeetle.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-tsnp2uvc - c:\windows\tsnp2uvc.exe
Notify-NavLogon - (no file)
SafeBoot-WudfPf
SafeBoot-WudfRd
AddRemove-Remove Multimedia Center - c:\swtools\apps\MMCfTO\customiz\sequencer.exe



**************************************************************************
scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files:

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\mchInjDrv]
"ImagePath"="\??\c:\windows\TEMP\mc23.tmp"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\vsdatant]
"ImagePath"="a"
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-784950871-16376637-4175247392-1005\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(1056)
c:\windows\system32\psqlpwd.dll
c:\program files\ThinkVantage Fingerprint Software\homefus2.dll
c:\program files\ThinkVantage Fingerprint Software\infra.dll
c:\program files\ThinkVantage Fingerprint Software\homepass.dll
c:\program files\ThinkVantage Fingerprint Software\bio.dll
c:\program files\ThinkVantage Fingerprint Software\remote.dll
c:\program files\Lenovo\HOTKEY\tphklock.dll
c:\program files\Lenovo\HOTKEY\notifyf2.dll

- - - - - - - > 'lsass.exe'(1112)
c:\windows\system32\psqlpwd.dll
c:\program files\ThinkVantage Fingerprint Software\homefus2.dll
c:\program files\ThinkVantage Fingerprint Software\infra.dll
.
Completion time: 2010-04-16 23:52:57
ComboFix-quarantined-files.txt 2010-04-17 03:52

Pre-Run: 61,494,919,168 bytes free
Post-Run: 63,613,329,408 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - A27506007EEF6537F3BAD7AB007D24C5

Right Click on the combofix icon on your desktop and select Copy.
Open My Computer > open Documents and Settings > open All Users > open Desktop> Right Click and select Paste.
That will add combofix to all users desktop.

Restart in Safe Mode and try combofix

Post #7
Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

If you used DeFogger
You must remember to re-enable your Emulation drivers once we are finished, double click DeFogger to run the tool.

  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

Your Emulation drivers are now re-enabled.


To be on the safe side, I would also change all my passwords.



Here's my usual all clean post

Log looks good :D


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
    5. Change the Download signed ActiveX controls to Prompt
    6. Change the Download unsigned ActiveX controls to Disable
    7. Change the Initialize and script ActiveX controls not marked as safe to Disable
    8. Change the Installation of desktop items to Prompt
    9. Change the Launching programs and files in an IFRAME to Prompt
    10. Change the Navigate sub-frames across different domains to Prompt
    11. When all these settings have been made, click on the OK button.
    12. If it prompts you as to whether or not you want to save the settings, press the Yes button.

  • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.


I would suggest you read How to Prevent Malware:
Post #8
Many thanks! I appreciate your time and effort! Going forward, would you recommend I stick with avast, reinstall AVG, or go with a different antivirus?

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