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Spyware / Malware / Virus Removal

[Closed] Possible Trojan Virtumonde Infection?

7 min read

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Post #1
Thanks so much for any help. I have been having problems on my kids computer for some time. The computer freezes up on a regular basis, sometimes at boot or sometimes after an hour of normal computing. I haven't noticed any pop-ups. I have uninstalled most programs (old childrens learning software). I have run multiple scans. Spyware Doctor identified Virtumonde and Hijacker.Affiliated_with_Browser_Hijackers. Counter Spy found Trojan.Win32.Generic!BT and My Web Search Toolbar, but free copy would not remove them. Then the anti-malware programs started interfering with each other creating more crashes! YIKES!
Here are the logs that you requested.
Thanks again!
Jennifer

DDS (Ver_09-06-26.01) - NTFSx86
Run by [removed] at 11:32:33.17 on Tue 04/13/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_19
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1535.903 [GMT -5:00]

AV: Trend Micro Internet Security *On-access scanning disabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}
FW: Trend Micro Personal Firewall *disabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Linksys\WMP300N\WLService.exe
C:\Program Files\Linksys\WMP300N\WMP300N.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Documents and Settings\Parents\My Documents\Downloads\Defogger.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Parents\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig?hl=en
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
mSearch Bar =
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.dogpile.com/info.dogpl.toolbar/dog/forms/search.htm
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: {ACB1E670-3217-45C4-A021-6B829A8A27CB} - No File
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [DwlClient] "c:\program files\common files\dell\eusw\Support.exe"
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [NvCplDaemon] "RUNDLL32.EXE" c:\windows\system32\NvCpl.dll,NvStartup
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: []
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
mPolicies-explorer: =
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.0.5.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1126240868031
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} -
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\parents\applic~1\mozilla\firefox\profiles\6jph20mi.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.startup.homepage - hxxp://webmail.central.cox.net/
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBook.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBookDB.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpNeoLogger.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSaturn.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartSelect.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartWebPrinting.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSWPOperation.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPLogging.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTC.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTL.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXREStub.dll
FF - plugin: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\plugins\nphpclipbook.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npqtplugin8.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}

—- FIREFOX POLICIES —-
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr
ef", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============

R2 LBeepKE;LBeepKE;c:\windows\system32\drivers\LBeepKE.sys [2009-9-14 10384]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-19 240512]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2009-9-14 36368]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R2 WMP300NSvc;WMP300NSvc;c:\program files\linksys\wmp300n\WLService.exe [2008-11-14 53307]
R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2009-9-14 339984]
R3 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2009-9-14 50704]
R3 TmPfw;Trend Micro Personal Firewall;c:\program files\trend micro\internet security\TmPfw.exe [2009-9-14 497008]
R3 TmProxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2009-9-14 689416]
R3 WMP300Nv1;Linksys Wireless-N PCI Adapter WMP300N Driver;c:\windows\system32\drivers\WMP300Nv1.sys [2008-11-14 822400]
S1 SBRE;SBRE;\??\c:\windows\system32\drivers\sbredrv.sys –> c:\windows\system32\drivers\SBREdrv.sys [?]
S3 getPlusHelper;getPlus® Helper;c:\windows\system32\svchost.exe -k getPlusHelper [2002-8-29 14336]
S3 P1130VID;Creative WebCam NX Pro;c:\windows\system32\drivers\P1130Vid.sys [2006-10-19 90229]

=============== Created Last 30 ================

2010-04-10 17:51 3,840 a——- c:\windows\system32\drivers\BANTExt.sys
2010-04-10 16:02 23,112 a——- c:\windows\hpqins15.dat
2010-04-10 15:59 –d—– c:\docume~1\parents\applic~1\HpUpdate
2010-04-10 15:59 –d—– c:\windows\Hewlett-Packard
2010-04-07 15:44 –d—– c:\docume~1\alluse~1\applic~1\WEBREG
2010-04-07 15:42 16,496 a—-r– c:\windows\system32\drivers\HPZipr12.sys
2010-04-07 15:42 49,920 a—-r– c:\windows\system32\drivers\HPZid412.sys
2010-04-07 15:41 121,344 a——- c:\windows\system32\hpf3l083.dll
2010-04-07 15:41 271,704 a—-r– c:\windows\system32\hpzids01.dll
2010-04-07 15:41 21,568 a—-r– c:\windows\system32\drivers\HPZius12.sys
2010-04-07 15:41 974,848 a—-r– c:\windows\system32\hpost_p02b.dll
2010-04-07 15:41 372,736 a—-r– c:\windows\system32\hppldcoi.dll
2010-04-07 15:41 309,760 a—-r– c:\windows\system32\difxapi.dll
2010-04-07 15:41 307,200 a—-r– c:\windows\system32\hposc_p02a.dll
2010-04-07 15:41 737,280 a—-r– c:\windows\system32\hposwia_p02b.dll
2010-04-07 13:06 –d—– c:\program files\common files\HP
2010-04-07 13:05 –d—– c:\program files\common files\Hewlett-Packard
2010-04-07 13:04 –d—– c:\program files\HP
2010-04-07 13:04 15,104 a——- c:\windows\system32\drivers\usbscan.sys
2010-04-07 13:04 15,104 a——- c:\windows\system32\dllcache\usbscan.sys
2010-04-07 12:57 161,787 a——- c:\windows\hpoins36.dat
2010-04-07 12:57 652 ——– c:\windows\hpomdl36.dat
2010-04-07 09:42 –d—– c:\docume~1\parents\applic~1\Sunbelt
2010-04-07 09:42 –d—– c:\docume~1\alluse~1\applic~1\Sunbelt
2010-04-07 09:42 –d—– c:\program files\Sunbelt Software
2010-04-07 07:21 181,632 ——– c:\windows\system32\MpSigStub.exe
2010-04-06 23:40 –d—– c:\docume~1\parents\applic~1\Malwarebytes
2010-04-06 23:40 38,224 a——- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-06 23:40 –d—– c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-04-06 23:40 20,824 a——- c:\windows\system32\drivers\mbam.sys
2010-04-06 23:40 –d—– c:\program files\Malwarebytes' Anti-Malware
2010-04-06 23:12 –d—– c:\docume~1\alluse~1\applic~1\IObit
2010-04-06 23:12 –d—– c:\program files\IObit
2010-04-06 22:54 –d—– c:\program files\CCleaner
2010-04-06 09:50 3,558,912 ——– c:\windows\system32\dllcache\moviemk.exe

==================== Find3M ====================

2010-03-09 04:28 411,368 a——- c:\windows\system32\deploytk.dll
2010-02-25 11:54 11,070,976 ——– c:\windows\system32\dllcache\ieframe.dll
2010-02-24 04:54 173,056 ——– c:\windows\system32\dllcache\ie4uinit.exe
2005-12-19 16:21 86,016 ac—— c:\documents and settings\parents\IDHWTSS1.dll
2005-12-19 15:48 36,868 ac—— c:\documents and settings\parents\PrtDLL.dll
2005-12-19 15:48 81,920 ac—— c:\documents and settings\parents\hobjni.dll
2004-08-04 02:56 73,728 ac-sh— c:\windows\registeredpackages\{dd90d410-1823-43eb-9a16-a2331bf08799}$backup$\system\wmplayer.exe
2009-12-23 14:35 16,384 ac-sh— c:\windows\system32\config\systemprofile\ietldcache\index.dat
2008-11-14 09:15 32,768 ac-sh— c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008111420081115\index.dat

============= FINISH: 11:33:22.29 ===============

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-04-13 13:55:48
Windows 5.1.2600 Service Pack 3
Running: x4fp8lli.exe; Driver: C:\DOCUME~1\Parents\LOCALS~1\Temp\pwtdapod.sys


—- System - GMER 1.0.15 —-

SSDT 897B8CE0 ZwCreateKey
SSDT 897B9E80 ZwCreateMutant
SSDT 897B81E0 ZwCreateProcess
SSDT 897B84A0 ZwCreateProcessEx
SSDT 897B9B40 ZwCreateThread
SSDT 897B9260 ZwDeleteKey
SSDT 897B9520 ZwDeleteValueKey
SSDT 897B9CE0 ZwLoadDriver
SSDT 897B8760 ZwOpenProcess
SSDT 897BA020 ZwSetSystemInformation
SSDT 897B8FA0 ZwSetValueKey
SSDT 897B8A20 ZwTerminateProcess
SSDT 897B99A0 ZwWriteVirtualMemory

—- Kernel code sections - GMER 1.0.15 —-

.text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xBA51D340, 0xFD9DF, 0xF8000020]
.text C:\WINDOWS\System32\nv4_disp.dll section is writeable [0xBF9D6300, 0x2342C0, 0xF8000020]

—- Devices - GMER 1.0.15 —-

AttachedDevice \Driver\Tcpip \Device\Ip tmtdi.sys (Trend Micro TDI Driver (i386-fre)/Trend Micro Inc.)
AttachedDevice \Driver\Tcpip \Device\Tcp tmtdi.sys (Trend Micro TDI Driver (i386-fre)/Trend Micro Inc.)
AttachedDevice \Driver\Tcpip \Device\Udp tmtdi.sys (Trend Micro TDI Driver (i386-fre)/Trend Micro Inc.)
AttachedDevice \Driver\Tcpip \Device\RawIp tmtdi.sys (Trend Micro TDI Driver (i386-fre)/Trend Micro Inc.)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

—- Registry - GMER 1.0.15 —-

Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32@cd042efbbd7f7af1647644e76e06692b 0xE2 0x63 0x26 0xF1 …
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32@bca643cdc5c2726b20d2ecedcc62c59b 0x71 0x3B 0x04 0x66 …
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32@2c81e34222e8052573023a60d06dd016 0xFF 0x7C 0x85 0xE0 …
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32@2582ae41fb52324423be06337561aa48 0x3E 0x1E 0x9E 0xE0 …
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32@caaeda5fd7a9ed7697d9686d4b818472 0xE9 0x02 0x6C 0xFA …
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32@a4a1bcf2cc2b8bc3716b74b2b4522f5d 0xDF 0x20 0x58 0x62 …
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32@4d370831d2c43cd13623e232fed27b7b 0x97 0x20 0x4E 0x9A …
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32@1d68fe701cdea33e477eb204b76f993d 0x83 0x6C 0x56 0x8B …
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32@1fac81b91d8e3c5aa4b0a51804d844a3 0x51 0xFA 0x6E 0x91 …
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32@f5f62a6129303efb32fbe080bb27835b 0x3D 0xCE 0xEA 0x26 …
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32@fd4e2e1a3940b94dceb5a6a021f2e3c6 0x2A 0xB7 0xCC 0xB5 …
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32@8a8aec57dd6508a385616fbc86791ec2 0x6C 0x43 0x2D 0x1E …

—- EOF - GMER 1.0.15 —-

Attachments:

Post #2
[external image: Posted Image]


Counter Spy found Trojan.Win32.Generic!BT and My Web Search Toolbar, but free copy would not remove them.

What good is it then?

1.Click Start > Settings > Control Panel.
2.Next, open Add/Remove Programs and remove if listed:
Counter Spy


DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

XP Users

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.


If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.



Please do not delete anything unless instructed to.


We've been seeing some Java infections lately.
Go here and follow the instructions to clear your Java Cache


Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • [external image: Posted Image]
  • Then click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.


Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste". .
Post #3
You are so appreciated! I have done as you suggested (although Counter Spy was already long gone! grrrr!) Files and folders are unhidden, Java cache is cleared, and I have cleared everything else using the ATF Cleaner that you recommended. I already had the Malwarebytes' program installed, so I ran the quick scan which was clean. I will post the scan log results below! I am a little confused by the fact that every anti-malware program shows different results over the past few days. I don't have an issue with running each program (at different times, of course), but some of them don't seem to even want to be installed on the same machine as each other. I would appreciate your opinion on the current top programs to run on a regular basis. I am thinking of getting Trend Micro off the system in favor of Vipre. Maybe that question is for a different topic or post? The computer has not frozen since this morning (miracle). But…I have to admit that I removed one RAM stick this morning too. Who knows if that was part of the issue. I still don't know if my problems are hardware vs. software. Or both. This is an old machine, but I would like to spare it for my kids to use for internet access only. I have spent hours on it now, and I'm too stubborn to brick it now! Again, thank you! Jennifer Malwarebytes' Anti-Malware 1.45 www.malwarebytes.org Database version: 3986 Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702 4/14/2010 12:06:16 AM mbam-log-2010-04-14 (00-06-16).txt Scan type: Quick scan Objects scanned: 135306 Time elapsed: 6 minute(s), 52 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
Post #4
Yes, a bad memory stick can cause all types of issues.

Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.

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